• 공학교육연구
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• 제25권6호
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• pp.47-57
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• 2022

This research aims to examine the relationships between empathy and attitudes toward curricula integration of engineering students. To achieve this goal, first, differences in empathy and attitudes toward curricula integration among engineering students were examined. Second, the effects of attitudes toward curricula integration, as perceived by engineering undergraduate students, on empathy were explored. A total of three hundred and two engineering undergraduate students from three universities in Korea responded to survey based on a two-variables scale. The findings were that, firstly, a positive correlation among sub-factors of empathy and attitudes toward curricula integration was identified. Secondly, attitudes toward curricula integration could explain about 12% of empathy. The practical implications of these findings are discussed herein, with particular attention on education for promotion of empathy for engineering students.

• 국제물리치료학회지
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• 제9권4호
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• pp.1586-1590
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• 2018

The purpose of this study was to measure empathy in physical therapy students using a self-report measure of empathy. One hundred seventy students from three different majors participated in the study. The physical therapy group consisted of 49 people, 24 men and 25 women. The psychotherapy group has 59 people, 17 males and 42 females. 62 participants were randomly assigned to the engineering group, with 18 males and 44 females. It was hypothesized that empathy would be higher in physical therapy students compared to those in engineering. Empathy Quotient (EQ) supported the research hypothesis, with students in physical theapy higher than students in engineering There is no statistically significant difference in the EQ between physical therapy and psychotherapy. There were also differences in empathy according to major and gender. Our research suggests that empathy needs to be promoted through education and training.

• 공학교육연구
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• 제23권5호
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• pp.51-60
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• 2020

The purpose of this study is to develop and validate an Engineering Empathy Instrument. Engineering empathy is defined as the ability that encompasses the following three qualities, a skill to interpret social issues and phenomenon that may occur in the process of interactions between human beings and engineering systems, a practical orientation that enables one to take stakeholders' perspectives to carry out an engineering project, and a professional way of being that acknowledges empathic skills and associated practice orientations. Based on this notion, we develop a scale to measure engineering empathy and have surveyed 429 engineering students. Evidence for the validity and reliability of the scale is presented. In conclusion, we find that engineering empathy can be measured and conceptualized as three domains: a Learnable Skill (ELS), a Practical Orientation (EPO), and a Professional Way (EPW). We also find that sophomores show the highest level of engineering empathy as compared with other graders. While students accumulate technical knowledge, their understanding about engineering in social and interpretational contexts gets weakened. This implies that engineering education necessarily emphasizes the impacts of engineering solutions in interpersonal, societal, technologies, and environmental contexts.

• 대한간호학회지
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• 제29권5호
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• pp.1123-1133
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• 1999

The concept of empathy was examined In the professional caregiving relationship and its application was extended to the context of informal caregiving. Using the Lazarus and Folkman model, the influence of empathy on the caregiver's experience in the caregiving relationship was illustrated. The effects of the caregiver's empathy on his/her own caregiving outcomes were investigated by examining the relationship between empathy and burnout experience and life satisfaction. Empathy increased emotional exhaustion while increased personal accomplishment and personalization, indicating conflicting relationship between empathy and burnout. This conflict relationship between empathy and burnout can be explained by suggesting the distinct roles of two dimensions of empathy emotional and cognitive. The needs for more research to support the critical roles of empathy in informal caregiving context and to examine the definite roles of two dimensions of empathy were suggested.

• 감성과학
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• 제20권1호
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• pp.67-74
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• 2017

본 연구는 사회 감성(Social emotion)중 공감도 정량화 방법을 제안하고자 한다. 비접촉형 센싱 방법인 인체 미동 기술을 이용하였다. 참가자들은 공감한 그룹과 공감하지 않은 그룹으로 분류하였다. 웹캠(Web-cam)을 이용해 표정 Task를 수행하는 동안 영상의 상반신 데이터를 수집하였다. 수집 된 데이터는 각 주파수 성분 별로 0.5 Hz, 1 Hz, 3 Hz, 5 Hz, 15 Hz로 분류하여 추출하였다. 추출 된 데이터는 움직임의 평균과 변화량, 움직임의 동조현상을 비교하였다. 그 결과 공감한 그룹의 움직임 평균과 움직임의 변화정도가 낮게 나타났다. 공감하지 못한 그룹의 경우 평균 움직임과 변화정도가 큰 것으로 나타났으며 통계적으로 유의한 차이를 보였다. 또한 공감한 그룹의 두 피험자의 경우 표정 Task를 수행하는 동안 움직임에 동조 현상이 나타나는 것을 확인하였다. 이는 두 사람 간에 공감이 형성 되었을 때 자연스럽게 집중을 하게 되고 그에 따라 움직임에 정도가 차이가 나는 것으로 볼 수 있다. 본 연구는 비접촉 센싱 방법을 통해 공감도 측정 가능성을 확인하는데 의의가 있다.

• 방송공학회논문지
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• 제25권6호
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• pp.973-979
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• 2020

본 연구에서는 동공 반응 데이터를 수집하여 공감의 사회 감성을 객관적이고 정량적으로 추정하는 데 목적이 있다. 52명(남 26명, 여 26명)의 피험자가 실험에 참여하였다. 실험은 30초의 참조 데이터 측정 후, 공감 유무에 따라 얼굴 표정 모방 과제와 자발적 표현과제로 구분되어 두 사람은 상호작용하였고 동공을 촬영하였다. 이진화 및 원형 윤곽선 검출법의 영상처리를 활용하여 동공 데이터를 수집하였고, 이상 데이터 제거 기법을 활용해 눈 깜빡임 노이즈를 제거하였다. 공감 유무에 따른 동공 크기 데이터는 정규성 검증 및 독립표본 t 검정을 통해 통계적 유의성을 확인하였다. 분석 결과, 공감하는 경우(M ± SD = 0.050 ± 1.817)와 공감하지 않은 경우(M ± SD = 1.659 ± 1.514) 동공 크기가 통계적으로 유의미한 차이를 보였다(t(92) = -4.629, p = 0.000). 판별분석을 통해 동공 크기에 따른 공감 유무를 추정하는 규칙을 정의하였고, 새로운 실험참가자 12명(남 6명, 여 6명, M ± SD = 22.84 ± 1.57세)을 대상으로 규칙을 검증(추정 정확도 75%)하였다. 본 연구에서 제안한 동공 크기 데이터를 이용한 공감의 사회 감성 추정 기술은 비접촉식 카메라 기반의 기술로 스마트 글래스와 접목되어 다양한 가상 현실 분야에 활용도가 높을 것으로 기대된다.

• 공학교육연구
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• 제21권4호
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• pp.35-45
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• 2018

The purpose of this study is to develop a service learning education program for engineers and to investigate its educational effects. This study reviewed the concept and characteristics of service learning and examined the service learning education programs operated in higher education environments. The Service Learning Education Program was developed by integrating engineering design and community service activities. This program has been applied to the engineering education from 2014 to 2016. As a result of the study, the learners' satisfaction with service learning activities, empathy ability, and engineering design ability were improved. Based on the research results, practical implications are suggested to the instructors who want to develop the service learning education program for engineering students.

• 공학교육연구
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• 제22권1호
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• pp.16-21
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• 2019

This study deals with empathic concern in the age of the fourth industrial revolution. A study, investigating emotional and empathic responses towards a situation of negative human-robot interaction, was conducted using mobile surveys and self-reports. In total, 116 subjects were recruited regardless of their disciplinary and demographic backgrounds. For data analysis, a mixed method was used. Results show that people differ in emotional and empathic responses in human-robot interaction. This individual difference was influenced by educational backgrounds and gender. Suggestions for engineering education were discussed.

• 산업경영시스템학회지
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• 제42권3호
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• pp.176-183
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• 2019

The environmental changes in the Korean cosmetic medical service industry in the $21^{st}$ century are forming intense competition among medical institutions due to the quantitative expansion of its market. For stable growth of the cosmetic medical service industry, continuous quality improvement is necessary based on empirical research on the quality of cosmetic medical services rather than external expansion. The purpose of this study is to classify the quality attributes of cosmetic medical service using Kano model and to derive the degree of satisfaction and dissatisfaction of each quality attributes through Customer Satisfaction Coefficient (CSC). Through this, the study identified strategic priorities and suggested specific step-by-step approaches and quality improvement priorities that can increase customer satisfaction using the Potential Customer Satisfaction Improvement Index (PCSI Index). Based on SERVPERF, this study used measurement tools consisting of five dimensions : tangibles, reliability, responsiveness, assurance, and empathy. In addition, it was used of measurement items reconstructed into positive, negative, and satisfaction questions for Kano model analysis, CSC analysis, and PCSI Index analysis. A total of 300 medical consumers who experienced cosmetic medical services for the past one year in medical institutions such as plastic surgery and dermatology were collected with convenient sampling. As a result, urgent items for improving the quality of service using the PCSI Index, 'Consideration for customer benefits' in empathy category was followed by 'Immediate help' and 'Sincere response' in responsiveness category, and 'Understanding customer needs' in empathy category, respectively. That is, it is required to improve human service quality attributes such as empathy and responsiveness rather than physical service quality attributes. This study contributes practically in that it provides specific and discriminatory approaches to improve customer satisfaction on cosmetic medical service quality and suggests improvement priorities.

• International Journal of Advanced Culture Technology
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• 제11권1호
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• pp.312-319
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• 2023

This study aims to enhance the engineering education for non-majors by incorporating the concept of Global Citizenship Education and addressing the need for education that responds to climate and ecological changes. The study uses robot programming as a tool to foster the development of global citizens. Non-majors often struggle with producing more than just motionless forms or solid productions, due to a lack of understanding of mechanisms and coding. The study proposes the use of the Convergence D-SteamRobot (DSR) to address this issue by blending humanities and engineering. This is achieved by presenting problems through books to increase empathy, integrating simple machine mechanisms, and creating prototypes to solve self-defined problems. Through this process, learners determine the SDGs topic they want to solve and learn about the simple mechanical mechanism involved in producing the prototype. The educational model provides a constructivist learning environment that emphasizes empathy and exploration, encourages peer-learning, and improves divergent thinking and problem-solving skills.