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Empathy, what does it mean in the age of the fourth industrial revolution?  

Park, Minsoo (Department of Data Science, School of ICT Convergence, Kangnam University)
Publication Information
Journal of Engineering Education Research / v.22, no.1, 2019 , pp. 16-21 More about this Journal
Abstract
This study deals with empathic concern in the age of the fourth industrial revolution. A study, investigating emotional and empathic responses towards a situation of negative human-robot interaction, was conducted using mobile surveys and self-reports. In total, 116 subjects were recruited regardless of their disciplinary and demographic backgrounds. For data analysis, a mixed method was used. Results show that people differ in emotional and empathic responses in human-robot interaction. This individual difference was influenced by educational backgrounds and gender. Suggestions for engineering education were discussed.
Keywords
Empathy; Emotional intelligence; Convergence education; Engineering education; The fourth industrial revolution; Human-robot interaction;
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