• Title/Summary/Keyword: Convergence Consulting

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A Study on Consulting Performance and Intelligibility according to the Consulting Key Activity Index. - Focusing on Government Supported Convergence Consulting (컨설팅 주요활동지수에 따른 컨설팅 성과 및 이해도에 관한 연구)

  • Lee, Chang-jae;You, Yen-yoo;Jeon, Joo-Sang
    • Journal of the Korea Convergence Society
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    • v.9 no.10
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    • pp.285-291
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    • 2018
  • The purpose of this study is to identify the effects of consulting participation level, consulting specialty, and consulting capability on consulting intelligibility and consulting performance for Small Medium-sized Enterprises (SMEs).This study performed statistical analysis such as AMOS 22.0 to conduct exploratory factor analysis and measurement model in order to identify interrelationship among the consulting participation level, consulting intelligibility and consulting performance. The results of our study are as follow. Firstly and secondly consulting participation level, consulting specialty and consultant capability has positive effect on consulting performance and consulting intelligibility. Thirdly, consulting intelligibility has non positive effect on consulting performance. According to this survey, it is important to make good consulting performance through consulting participation level, specialty and capability. But the consulting intelligibility is not effected on consulting performance.

A Study on the Effect of Branding of Consulting Company (컨설팅사 브랜드인지도가 미치는 효과에 관한 연구)

  • Choi, Yong-Kuk;Kim, Jung-Ryol;Kim, Sang-Bong
    • Journal of the Korea Convergence Society
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    • v.9 no.4
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    • pp.241-249
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    • 2018
  • The purpose of this study is to investigate the effect of consulting firm's professional consulting satisfaction on consulting satisfaction. The purpose of this study is to investigate the effect of consulting firm's brand awareness on consulting satisfaction. The results of this study suggest that consulting firms that have expertise in the field have a positive effect on the satisfaction of consulting and that the higher the brand awareness, the higher the consulting satisfaction. The better the brand awareness, the higher the reliability and the positive impact on the satisfaction of consulting, and the consulting firm including consultant suggests to improve the professional competence in the field.

A Study on The Effect of Consulting Service Quality on Consulting Repurchase Intention (컨설팅 서비스 품질이 컨설팅 재 구매의도에 미치는 영향에 관한 연구)

  • Lee, Yang-Woo;Kim, Sang-Bong;Hong, Woo-Hyong
    • Journal of the Korea Convergence Society
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    • v.9 no.4
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    • pp.209-222
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    • 2018
  • The consulting company conducts consulting for the purpose of repurchasing consulting and the intention of repurchase according to the consulting quality appears in the small and medium enterprises which received the consulting service. The purpose of this study is to find out the difference of consulting service quality according to the degree of correspondence. As a result of the questionnaire and statistical analysis for consulting SMEs, it was confirmed that the quality of consulting service affects the intention of repurching consulting, Research shows that even though consulting service quality is high, it does not lead to re-purchase unless it responds appropriately to changes in the environment. In other words, in order to enhance service responsiveness, consulting firm should be able to monitor the market information that changes with service quality and build a response system to respond quickly. However, to generalize it, In order to increase the consulting repurchase intention, further research is needed to supplement the responsiveness of the consulting service in connection with the quality of the consulting service.

A Study on the Development of Profit Model for Sustainability of Consulting Research Institutes (컨설팅 연구기관의 지속가능을 위한 수익모델 개발에 관한 연구)

  • Kim, Young Jin;Cha, Woo Chang
    • Journal of the Korean Society of Systems Engineering
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    • v.15 no.2
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    • pp.79-86
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    • 2019
  • Among the government-sponsored projects supported by Ministry of SMEs and Startups(MSS), the financial support of the Consulting Research Institutes of our university is scheduled to be ended this year. In this regard, this study is to develop a profit model for R&D center of Consulting Research Institute that can cultivate the financial independence of R&D center of Consulting Research Institutes and foster technology convergence consulting manpower to strengthen the competitiveness of SMEs in preparation for the Fourth Industrial Revolution. The profit model were derived from the current status of consulting industry and similar organizations, the current status of consulting graduate R&D centers, case studies of other universities, and focus group interviews. In order to select three high profit models and commercialize them, BMC (Biz Model Canvas) was used and business feasibility was examined. Therefore, three profit model of R&D center of Consulting Research Institute are: First, SCB (SME's Consulting Business: Total Solution Provider for SMEs through Technology Convergence Consulting), Second, SNB (SME's Network Business: Experts connection in Consulting Graduate School for Solving Problems and Problems of SMEs / Industry Consolidation) And third, SM (Sustainable Management: Financial independence through structural improvement of Consulting Research Institute), and the road-map was established. As an implementation plan, the company intends to seek financial independence by developing a profit model for R&D center of Consulting Research Institutes and by establishing business goals and strategies, manpower operation plan, organization, and investment plan for three years.

A Study on the Effect of Consultant Capability on Consulting Satisfaction (컨설턴트 역량이 컨설팅 만족도에 미치는 영향에 관한 연구)

  • Choi, Yong-Kuk;Kim, Sang-Bong;Hong, Woo-hyung
    • Journal of the Korea Convergence Society
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    • v.9 no.4
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    • pp.189-199
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    • 2018
  • The purpose of this study is to investigate the effect of consultant 's competence on consulting satisfaction, consulting service quality, and understanding of client firm consulting. In summary, the results of this study suggest that the competency of a consultant influences the satisfaction of consulting and affects the satisfaction of consulting through service quality. Responsiveness, empathy, type, assurance and reliability have a significant impact on the hypothesis. Also, the higher the understanding of client firm consulting, the higher the satisfaction of consulting. In order to further improve the satisfaction of such consulting, it is necessary to enhance client firm consulting understanding. In order to improve the satisfaction of consulting, it is suggested that not only the consultant capacity but also the efforts to improve the consulting understanding of the customer can achieve the intended satisfaction. Further research is needed on how to improve understanding of how to improve consulting satisfaction in the future.

The Mediating Effect of Knowledge Sharing Activity on the Effect of Trust between Consultants on Consulting Satisfaction in the Convergence era (융·복합시대에 컨설턴트 간 신뢰가 지식공유 활동을 매개로 컨설팅 만족도에 미치는 영향)

  • Yoon, Hye Ran;Na, Do Sung
    • Journal of Digital Convergence
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    • v.16 no.9
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    • pp.91-98
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    • 2018
  • This study was conducted to verify the mediating effect of knowledge sharing activity on the effect of trust between consultants on consulting satisfaction during consulting collaboration process. Regression analysis was performed using SPSS 23 based on the survey data. The results showed that trust between consultants had significant effects on knowledge sharing and on consulting satisfaction. Knowledge sharing activities partially mediated the effects of trust between consultants on consulting satisfaction. Further research is required to find out the various factors that are needed to further enhance competence and knowledge sharing for consultants in order to facilitate collaborative work in a rapid change of management environment.

The Effect of Service Quality on Consulting Satisfaction through Understanding and Participation in Consulting (컨설팅에 대한 이해도 및 참여도의 차이에 따라 서비스 품질이 컨설팅 만족도에 미치는 영향에 관한 연구)

  • Park, Beom-Seok;Kim, Sang-Bong;Hong, Woo-hyung
    • Journal of the Korea Convergence Society
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    • v.9 no.4
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    • pp.233-240
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    • 2018
  • This study examines whether there is a difference in satisfaction according to understanding level and participation level as well as the question of what kind of difference in consulting result. As a result of analyzing the model using the structural equation, it was confirmed that even if the quality of the consulting service was high, the satisfaction of the consulting company would be lowered if the contents were not understood or the participation was low. In other words, it was confirmed that service quality and satisfaction level of consultants were influenced by understanding and participation of company. The result implies that the high level consulting services of the consultants are also important, but in order to understand the understanding and participation of the consulting firms also affects the consulting satisfaction, and to increase the consulting performance, It is necessary to make aggressive effort to implement a corporate culture that can raise the level of education.

A Study on Development of SMEs Start-up Consulting Course by Convergence subject STEAM (융합인재교육(STEAM)에 의한 융복합 교과목 중소기업 창업컨설팅 개발)

  • Yim, Heon-Wook
    • Journal of Convergence for Information Technology
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    • v.8 no.6
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    • pp.381-387
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    • 2018
  • The purpose of this study is to make a lot of efforts for student employment in government or university. therefore We have developed Start-up Consulting courses that include easy to find jobs, convergence and multidisciplinary knowledge. The results of the comparison between university and graduate school, management consulting, and start-up consulting curriculum were reviewed according to STEAM 's rules. The results were divided into 5 main classes and 15 sub classes according to the 15 week subject. As a result of the study, we divided into 5 main classes and 15 sub classes in accordance with the 15 week subject. We were able to apply the understanding to the 1st stage company understanding(Arts), 2 stage consulting ability(Technology) 3 stage entrepreneurship strategy(Technology) 4 stage sub consulting(STEAM) 5 stage management case analysis(Arts).

Effect of Management Commitment on Perceived Consulting Quality - Focusing on Government Supported Convergence Consulting - (경영자몰입이 컨설팅품질 지각에 미치는 영향 - 정부지원 융복합컨설팅을 중심으로 -)

  • Song, Keo-Young;Roh, Jae-Whak;You, Yen-Yoo
    • Journal of Digital Convergence
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    • v.13 no.4
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    • pp.127-135
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    • 2015
  • This study was carried out to verify management commitment on perceived consulting quality in the government-supported convergence consulting service on SMEs. A survey was conducted and analyzed on SMEs which went through government-supported consulting, with the following results of the study. First, management commitment was found to have positive effect on the perceived consultant perform quality. Second, management commitment was found to have positive effect on the perceived government support quality. Third, management commitment was found to have no effect on the perceived consulting results quality. Fourth, perceived consultant perform quality was found to have positive effect on the perceived consulting results quality. Fifth, perceived government support quality was found to have positive effect on the perceived consulting results quality. Suggestions and significance of this study are as follows: the result of this study suggests a need to increase institutional support for enhancing the management commitment as well as the capability of consultants and support of government. It also has significance in presenting an effective and efficient direction of policy on consulting support project for SMEs.

The Effect of Application Motive for Consulting upon the Path between Quality Perception and Use of Results - focusing on government supported convergence consulting - (컨설팅 신청동기가 품질지각과 결과활용도간의 경로에 미치는 영향 - 정부지원 융복합 컨설팅을 중심으로 -)

  • Yoon, Chong-Hye;Kim, Jung-Ryol;You, Yen-Yoo
    • Journal of Digital Convergence
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    • v.13 no.5
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    • pp.129-137
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    • 2015
  • This study was carried out to verify application motive for consulting upon the path between quality perception and use of results in the government-supported convergence consulting service on SMEs. A survey was conducted on SMEs which went through government-supported consulting, with the following results of the study. First, it turned out that the perception of the quality of consultant's performance and the perception of the quality of the government support have a positive impact on the perception of the quality of consulting results. Second, the perception of the quality of consultant's performance has a positive impact on the use of consulting results. Third, it was proved that the perception of the quality of the government support has no impact on the use of consulting results. Fourth, it was demonstrated that the perception of the quality of consulting results has a positive impact on the use of consulting results. Fifth, it turned out that there is a difference in paths of non-voluntary application group and application group and application group for consulting service. This study implies that it is necessary to reinforce consultant's competence, government support system and voluntary application for consulting.