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http://dx.doi.org/10.14400/JDC.2015.13.4.127

Effect of Management Commitment on Perceived Consulting Quality - Focusing on Government Supported Convergence Consulting -  

Song, Keo-Young (Dept. Of Knowledge Service & Consulting, Hansung University)
Roh, Jae-Whak (Dept. Of Major in International Trade, Hansung University)
You, Yen-Yoo (Dept. Of Knowledge Service&Consulting, Hansung University)
Publication Information
Journal of Digital Convergence / v.13, no.4, 2015 , pp. 127-135 More about this Journal
Abstract
This study was carried out to verify management commitment on perceived consulting quality in the government-supported convergence consulting service on SMEs. A survey was conducted and analyzed on SMEs which went through government-supported consulting, with the following results of the study. First, management commitment was found to have positive effect on the perceived consultant perform quality. Second, management commitment was found to have positive effect on the perceived government support quality. Third, management commitment was found to have no effect on the perceived consulting results quality. Fourth, perceived consultant perform quality was found to have positive effect on the perceived consulting results quality. Fifth, perceived government support quality was found to have positive effect on the perceived consulting results quality. Suggestions and significance of this study are as follows: the result of this study suggests a need to increase institutional support for enhancing the management commitment as well as the capability of consultants and support of government. It also has significance in presenting an effective and efficient direction of policy on consulting support project for SMEs.
Keywords
Convergence Consulting; Management Commitment; Consultant Perform Quality; Government Support Quality; Consulting Results Quality;
Citations & Related Records
Times Cited By KSCI : 2  (Citation Analysis)
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