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http://dx.doi.org/10.14400/JDC.2015.13.5.129

The Effect of Application Motive for Consulting upon the Path between Quality Perception and Use of Results - focusing on government supported convergence consulting -  

Yoon, Chong-Hye (Dept. Of Knowledge Service & Consulting, Hansung University)
Kim, Jung-Ryol (Dept. of Economics, Hansung University)
You, Yen-Yoo (Dept. Of Knowledge Service & Consulting, Hansung University)
Publication Information
Journal of Digital Convergence / v.13, no.5, 2015 , pp. 129-137 More about this Journal
Abstract
This study was carried out to verify application motive for consulting upon the path between quality perception and use of results in the government-supported convergence consulting service on SMEs. A survey was conducted on SMEs which went through government-supported consulting, with the following results of the study. First, it turned out that the perception of the quality of consultant's performance and the perception of the quality of the government support have a positive impact on the perception of the quality of consulting results. Second, the perception of the quality of consultant's performance has a positive impact on the use of consulting results. Third, it was proved that the perception of the quality of the government support has no impact on the use of consulting results. Fourth, it was demonstrated that the perception of the quality of consulting results has a positive impact on the use of consulting results. Fifth, it turned out that there is a difference in paths of non-voluntary application group and application group and application group for consulting service. This study implies that it is necessary to reinforce consultant's competence, government support system and voluntary application for consulting.
Keywords
Management Consulting; Consultant Perform Quality; Government Support Quality; Consulting Results Quality; Consulting Results Utilization; Consulting Application Motivation;
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