• Journal of Distribution Science
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• v.22 no.1
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• pp.79-94
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• 2024

Purpose: The popularity of social media has altered how customers interact with businesses, and an increasing number of customers prefer to voice their complaints on social media. Bystanders can observe the customer complaint process on social media, but the impact of transparency on bystanders remains uncertain. Therefore, this study established and verified a model for defining the effect of transparency and service recovery types on bystanders. Research Design and Methodology: In this study, we used the internet survey platform "So Jump" to collect data. And we validated three studies with SPSS 26.0 and Smart PLS 4.0. Result: First, we showed that the transparency process (vs. result) is more likely to increase customer forgiveness and E-loyalty and reduce E-NWOM intention among bystanders. Second, customer forgiveness also plays a complementary mediating role between transparency and E-loyalty, as well as between transparency and E-NWOM intention. Finally, we found a modest interaction effect between transparency (process vs. result) and service recovery types (psychological vs. tangible vs. hybrid) on bystanders' customer forgiveness and E-loyalty. Conclusions: This study provides actionable recommendations for how service managers can effectively employ social media as a means for distributing feedback information to manage service recovery in the future.

• Korean Journal of Child Studies
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• v.29 no.5
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• pp.79-96
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• 2008

This study analyzed differences of role behaviors of participants in bullying according to bystanders' characteristics. Participants were 112 $5^{th}$, $6^{th}$ and $7^{th}$ grade students. Bystanders' characteristics of empathy, negative attitudes about bullying, psychological burden, distorting of consequences, and attribution of blame were classified by K-Means Cluster Analysis into three groups with similar characteristics : lack of empathy/cognitive distorting, anti-bullying, and perception of cost groups. Major findings were that : the lack of empathy/cognitive distorting group had higher levels of bullying behavior than the anti-bullying group and higher levels of victimization than the perception of cost group. The anti-bullying group showed higher levels of defense behavior than the lack of empathy/cognitive distorting group. Implications for future research were discussed.

• The Journal of the Korea Contents Association
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• v.10 no.12
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• pp.378-386
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• 2010

The concern regarding inability to perform CPR properly was widespread, and few studies, however, have queried bystanders regarding their responses to an actual emergency. This study assessed how often CPR was performed by CPR-trained bystanders and what factors were associated with the performance and nonperformance of CPR by trained bystanders. From a 2,000 sample survey of the National Emergency Medical Center in Korea (2008), it extracted object persons who actually experienced an emergency situation, and examined closely the relationship of CPR education experience and CPR performance in an emergency. 169 completely interviewed, 23(13.6%) had CPR education experience and performed CPR in an actual emergency, 40(23.6%) had CPR education experience but didn't performed, 12 (7.1%) didn't have CPR education experience but performed, and 94(55.6%) neither had CPR education experience nor performed. Specifically, within bystanders who had CPR education experience, those who CPR was performed were different from those who CPR was not on medical emergency-related characteristics such as CPR knowledge(p=0.001), 1339 emergency phone number(p=0.006) and 1339 emergency services(p=0.001). Consequently, to consider social characteristics or an economic condition, various CPR teaching strategies should be prepared to continuously propel.

• Korean Journal of Child Studies
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• v.27 no.6
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• pp.35-51
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• 2006

The purpose of the present study was to identify variables for predicting types of outsiders and possible mitigating factors in bullying situations. Participants were 344 $5^{th}$, $6^{th}$ and $7^{th}$ grade students(159 boys and 185 girls). Involvement of outsiders in bullying was examined by proportion. Major findings were that; (1) Over half of the sample(65.4%) were involved in bullying by either actively reinforcing(bully-followers; 6.4%) or passively observing(bystanders; 59.0%); 34.6% were defenders of victims. (2) Multiple discriminant analysis yielded a function of 3 variables(empathy, risk burden, and prosocial moral reasoning) that was effective in classifying bully-followers, bystanders, and victim-defenders. Empathy and prosocial moral reasoning predicted victim-defenders and risk burden predicted bully-followers and bystanders.

• Korean Journal of Child Studies
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• v.36 no.4
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• pp.17-32
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• 2015

The purpose of the present study was to explore the stability and changes of participant roles in the bullying process, namely, bullies, victims, followers, outsiders, and defenders. In addition, this study examined associated environmental characteristics of both followers and defenders in sixth graders among peer bystanders in the fifth grade. The participants consisted of 461 children from grades 5 to 6(male: 239, female: 222). Data were collected at one year intervals for two data points. The results indicated a moderate consistency in the participant roles the children take across time. Followers and outsiders tended to change differently in their roles one year later. On the other hand, defenders, bullies, and victims tended to keep the same role. The defenders group generally had higher levels of peer attachment, teacher attachment and community's supervision than the followers group. The implications for future research and intervention in bullying were also discussed.

• Journal of Korean Home Economics Education Association
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• v.28 no.4
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• pp.79-95
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• 2016

This study aims to explore the reality of middle school students witnessing cyberbullying and their types of behaviors after witnessing and to examine the role of empathy affecting the behaviors of bystanders of cyberbullying. For this purpose, we collected the survey data from 595 middle school students in the Gyeong-Gi region. Results show that 61.2% of the respondents report the witness of cyberbullying, Among which cyber slander is the most common, followed by spreading false information, outcast, sexual harassment, and extortion. The behaviors of bystanders who witnessed cyberbullying are categorized into spectating, defending, agreeing, or doing nothing. When it comes to the role of the students' empathy, findings show that the 'empathic concern' and 'personal pain' -, parts of emotional empathic abilities, can significantly influence behaviors of cyberbullying bystanders. These findings not only call the attention to the seriousness of cyberbullying among middle school students, but they also suggest the implication that emotion empathy education is required along with emotion control education.

• Korean Journal of Culture and Social Issue
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• v.26 no.1
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• pp.1-23
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• 2020

The purpose of this study was to analyze responses as bystanders of middle school girls in a simulated cyberbullying situation. This study also aimed to examine effects of bullying, victimization, anger-out, and state-anger on responses from girls as bystanders. The participants were composed of 2nd or 3rd grade middle school girls(N=59). Responses were classified into 7 categories(using explicit language, attacking, pass, changing topic, comforting victims, others, and conformity). Of these, attackings were classified according to the target(bully, victim, both, and ambiguous object). It was again classified as 'attacking response' and 'helping response' and was scored and summed according to the strength of the response and used as a dependent variable. Collected data were analyzed by correlation analysis and multiple regression analysis. The results of this study are as follows: First, the most frequent response was 'the others'(41.69%) followed by 'using explicit language'(20.34%), 'passing'(13.56%), 'attacking bully'(8.81%), 'conformity'(8.64%), 'changing topic'(6.61%), and 'comforting victim'(0.34%). Second, responses of attacking victim were positively influenced by the previous bullying experiences and acting anger-out, and were negatively influenced by the previous victimization experience. State-anger has a positively influenced on responses of the attacking bully and the helping victim. None of the variables were significant influenced on responses of the attacking both and ambiguous object. These results will be useful data to help middle school girls as bystanders properly intervene in cyberbullying situation. Finally, the limitations of this study were discussed along with suggestions for further research.

• Asia-pacific Journal of Multimedia Services Convergent with Art, Humanities, and Sociology
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• v.6 no.12
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• pp.217-229
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• 2016

The purpose of this study is to determine the nature and recognition of the isolated students and bystanders in respect of friendship in Middle School Physical Education. To achieve these objectives, we analyzed statistical material through PQR and inductive category by completing open questionnaires for 360 students bullied in public middle school in a large city. According the results, first, damages defender of participants showed the highest percentage, 70.2%. There were bystanders(12.3), the alienated(7.4) inflictor(5.5), contributor(4.6) in descending order. Second, according to the results of inductive analysis regarding the nature and recognition of bystanders in physical education, the biggest reason for not helping their colleagues in need is as following: ① improper friendship(32.8), ② lack of moral and emotional empathy(28.1), ③ lack of exercise ability(15.6), ④ psychological burden(12.5), ⑤ improper class attitude(10.9). In numerical order, improper friendship can be the biggest problem that.

• Toxicological Research
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• v.31 no.4
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• pp.323-330
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• 2015

Cancer is a disease characterized by uncontrolled growth. Metabolic demands to sustain rapid proliferation must be compelling since aerobic glycolysis is the first as well as the most commonly shared characteristic of cancer. During the last decade, the significance of metabolic reprogramming of cancer has been at the center of attention. Nonetheless, despite all the knowledge gained on cancer biology, the field is not able to reach agreement on the issue of mitochondria: Are damaged mitochondria the cause for aerobic glycolysis in cancer? Warburg proposed the damaged mitochondria theory over 80 years ago; the field has been testing the theory equally long. In this review, we will discuss alterations in metabolic fluxes of cancer cells, and provide an opinion on the damaged mitochondria theory.

• Proceedings of the IEEK Conference
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• 2008.06a
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• pp.133-134
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• 2008

Usability study of the CU Medical "i-PAD" AED was conducted to validate the usability of the device, primarily focused on the trained user as well as the utility of the training material. Comparing these results of the trained participants to those obtained by Callejas et al. (2004), who studied video-trained users of two commercially available Philips AEDs (FR2 and HS1) using a male manikin only, the participants in this study were more successful (100% vs. 85.7%-FR2 vs. 88.9%-HS1) and faster to shock (58.5s-i-PADvs. 91s-FR2 vs. 90s- HS1). While the focus of this study was on validating ease of use for trained bystanders, the results of the untrained condition showed that, from a usability perspective, these devices perform as well as any other AEDs already approved and available for purchase for untrained bystander use, as evidenced by the comparison to various published research results