• Title/Summary/Keyword: Business Conflict

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Startup Teamwork and Performance Research: the Impact of Task Conflict and Relationship Conflict (스타트업 팀워크와 성과: 과업 갈등과 관계 갈등의 영향을 중심으로)

  • Park, Jun-Gi;Lee, Hyejung
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.11 no.2
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    • pp.101-111
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    • 2016
  • Startup has lot of limitation such as time and budget shortage, and few human resources, and may be under the very stressful condition. Naturally in these context, there is always conflict among the startup team members, but the impact of conflict on teamwork or team performance has not been empirically tested. This study examines the relationship among the conflict, teamwork and team performance in startup context. Different two types of conflict and four factors of teamwork for team performance are identified from a literature review and tested; task conflict and relationship conflict as antecedents, teamwork was composed of communication, collaboration, coordination and cohesion, leading to team performance. 142 data points were collected from startup representatives to test these hypotheses. PLS data analysis indicated that the task conflict positively effects on all teamwork factors, but relationship conflict has statistically significant effect on only two teamwork factors, collaboration and coordination in negative relationship. Teamwork factors effects on team performance except communication. Based on the results, we proposed practically several team management skills for startup managers, leaders and even members, and explained theoretical contributions.

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Conflict Pattern Analysis for Heterogeneous Workflow Interoperability Among Interorganizational Business Processes (조직간 비즈니스 프로세스의 워크플로우 상호운용성 충돌패턴에 관한 연구)

  • Park, Jin-Soo;Kim, Bo-Youn;Hwang, You-Sub
    • Journal of Intelligence and Information Systems
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    • v.15 no.1
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    • pp.103-122
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    • 2009
  • The recent development of information technology has been envisioned as the next technological wave and is expected to play an important role in diminishing boundaries between business organizations. Enterprises have recently resulted in a surge in workflow management, making business processes sharable among different business organizations. To make heterogeneous workflows operational, it is crucial that workflow management systems provide efficient tools for an environment supporting interoperability of business processes among different business organizations. As the potential of workflow management is becoming widely recognized, the demand for an integrated framework that facilitates interoperability among heterogeneous workflows is concomitantly growing. Despite the large body of work in the area of workflow management, few efforts are directed towards identifying conflict patterns for heterogeneous workflow interoperability of inter-organizational business processes. In this paper, we summarize state of the art research trends in workflow management research area and identify conflict patterns for heterogeneous workflows. We believe that this is one of the first attempts to conceptualize conflict patterns that exist on inter-organizational business processes. This paper opens up a novel avenue for workflow management research by supplementing the existing conceptual frameworks for workflow management.

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유통경로상의 갈등과 거래성과에 관한 연구

  • 한상린
    • Proceedings of the Korean Association for Survey Research Conference
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    • 2001.06a
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    • pp.95-108
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    • 2001
  • One of the most important things in channel of distribution is the management of intrachannel conflict. In this study, I tried to find out the major sources of conflict among distribution channel members of petroleum industry and home electronic industry which have two types of distribution channels - sales branch and agency, and also investigate how the level of conflict influence the business performance. The results of the study showed that the imbalance of power, nonfulfillment of roles by manufacturers, nonfulfillment of roles by dealer, divergence in perceptions, intrachannel communication noise have positive relation but role clarity has negative relation with conflict. The results indicate that the more power manufacturer exerts upon dealer, the less manufacturer and dealer practice their roles, and the more communications noise there is, there will be more conflict between channel members. I also analyzed the relationship between conflict and business performance and the result came out as expected, the more conflict there is the less business performance. Little difference was found in sales branch and agency on that aspect.

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A Critical Review on Mobility Business and Government Regulations: Trends, Issues, and Conflict Management (Mobility 신산업 동향 및 쟁점, 그리고 정부의 역할 : O2O, 승차공유, 택배, 물류 분야의 전망 및 규제연구를 중심으로)

  • Hwang, Sungsoo;Shin, Yong-Ho
    • Informatization Policy
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    • v.26 no.2
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    • pp.3-23
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    • 2019
  • This review article summarizes the trends and issues around the mobility business and government regulations in Korea. Key issues identified involve unclear government regulations, conflict management between key stakeholders, platform labor, and regional conflicts. The study then offers an overview of the current government regulations on the mobility business and conflict management, along with some policy recommendations in the areas of linking conflict resolution efforts with the welfare safety net, and corporates' social responsibility for the sustainable ecosystem. Ultimately, an ecosystem is required for multiple ministries and stakeholders to participate in the process of improving the regulations, as well as a control tower (government agency) who plays the pivotal role as a coordinator.

The Study on the Causes and Solutions of Work-family Conflict: With a focus on Employees' Resilience and Perceived Organizational Support (직장-가정 갈등 발생의 원인 및 해결방안에 대한 연구: 구성원들의 회복탄력성, 조직지원인식을 중심으로)

  • Da-Yeon, Choi;Hyung-Seog, Lee;Insuk Lee;Hyun-Kue, Lee;Seung-Jin, Kim
    • Journal of Industrial Convergence
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    • v.21 no.5
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    • pp.31-41
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    • 2023
  • We examine the relationship between abusive supervision and work-family conflict, and the moderating effects of employee's resilience and perceived organizational support. We collected the employees' sample(n=136) and conducted multiple hierarchical regression analysis. Abusive supervision has a significant positive effect on work-family conflict. Subordinate's resilience has a buffer effect on the main relationship, but perceived organizational support has no significant moderating effect. This study will be helpful for employees who are suffered from work-family conflict.

The Effects of Work-Family Conflicts and Family-Work Conflicts on Organizational Commitment of Service Industry Employees in China: Focused on the moderating effects of job autonomy (중국 서비스 구성원의 직장-가정 갈등과 가정-직장 갈등이 조직몰입에 미치는 영향 -직무자율성의 조절효과를 중심으로-)

  • Chi, Chao;Jin, Chunhua
    • Journal of Digital Convergence
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    • v.20 no.3
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    • pp.85-92
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    • 2022
  • This research emphasized that the importance of work-family conflict elements such as time-based conflict, strain-based conflict, behavior-based conflict and verify the effects of these three elements on organizational commitment through the moderating effects of Job autonomy. The research results are as follows. First, behavioral-based conflict, a element of work-family conflict, was found to have a negative effect on organizational commitment, but time-based conflict and strain-based conflict were verified to have no effect. Second, strain-based conflict and behavior-based conflict, which are elements of family-work conflict, were found to have a negative effect on organizational commitment, but time-based conflict was verified to have no effect. Third, job autonomy had a moderating effect in the relationship between behavior-based conflict and organizational commitment. Fourth, as a result of verifying the moderating effects of job autonomy in the relationship between family-work conflict and organizational commitment, it was found that job autonomy had moderating effects in the relationship between strain-based conflict, behavior-based conflict and organizational commitment.

The Effects of Environmental Dynamism on the Dissolution Intention (환경의 동태성이 관계해지의도에 미치는 영향)

  • Kang, Boy-Yeon;Oh, Se-Jo
    • Journal of Distribution Research
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    • v.10 no.1
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    • pp.85-106
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    • 2005
  • This study has investigated the mediating effects of dependence, goal incongruence, and conflict in processing of environmental dynamism effects on the dissolution intention in the discount store industry. As the result of hypotheses test using data collected from 180 supplier samples, environmental dynamism has the positive effects on dependence, goal incongruence, and conflict. Goal incongruence has the positive effect on conflict. Goal incongruence and conflict has the positive effects on dissolution intention. But, dependence didn't decrease dissolution intention significantly. Finally, the authors discussed the theoretical contributions, managerial implications, and limitations of this study and presented the future research directions.

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The Effect of Conflict on Collaboration and Performance in Nuclear Power Plant Construction Projects (원자력 발전소 건설 프로젝트에서 갈등이 협력과 성과에 미치는 영향에 관한 연구)

  • Yu, Yeong Seok;Jo, Dong Hyuk;Choi, Hye Soo
    • Journal of Korean Society for Quality Management
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    • v.47 no.3
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    • pp.553-569
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    • 2019
  • Purpose: The purpose of this study is to identify the impact of conflicts and cooperation on project performance in the nuclear power plant construction project, thus contributing to the successful performance of project participants and the achievement of project objectives. Methods: This study used a method of conducting a survey of participants in the nuclear power plant construction project and verifying the hypothesis statistically. Results: The results of this study are as follows; First, role conflicts and relationship conflicts have negative effects on collaboration. Second, role conflicts have a negative effects on project performance, but conflict in relation has no significant effects on project performance. Third, collaboration has a positive effects on project performance. Finally, the communication quality in the relationship between conflict and collaboration has been shown to have a Moderated effect. Conclusion: In order to achieve the goal in the nuclear power plant construction project, the level of collaboration should be improved based on conflict management among project participants.

The Effects of Conflict Resolution Strategies on Relationship Learning and Performance (갈등해결전략이 관계학습과 성과에 미치는 영향)

  • Noh, Won-Hee;Song, Young-Wook
    • Journal of Distribution Research
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    • v.17 no.3
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    • pp.93-113
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    • 2012
  • Early conflict research in channel and organization area have focused on the definition of conflict construct, its cause, consequence and identified conflict resolution management. Recent studies about conflict, however, have explored new assumption of complexity, a multidimensional conflict construct, contextual conflict management strategies, positive and negative conflict/consequence, and the conflict resolution strategy. Although many literatures exists on channel conflict resolution, little research has been done about relationship learning and performance from conflict resolution perspective. This study explores how channel members can achieve a relationship learning, as a conflict resolution mechanism, which enhance co-created value in marketing channel relationship. Therefore we propose that conflict resolution strategies(collaborating behavior and avoiding behavior) influence channel performance(effectiveness and efficiency) through relationship learning processes(learning via information exchange, joint interpretation and coordination, relationship-specific knowledge memory), in view of buyer-seller relationship. The research model is shown at

    . A total of twelve hypotheses were established through prior studies dealing with conflict and relationship marketing theory. Then we drove conceptual research model. For the purpose of empirical testing, we managed to obtain the list of suppliers of 24 retailers from 5 retailer formats, such as department store, discount store, convenience store, TV home-shopping and internet shopping mall. They were asked to respond to the survey via face-to-face interview conducted by a professional research company. During the one month period of June 2009, we were able to collect data form 490 suppliers. The respondent were restricted to direct dealing authorities and manager with at least three months of dealing experience with retailers. Structural equation modeling on the basis of the results of survey were done to analyze. As a result, eight among twelve hypotheses were supported. The analysis result indicated that collaborating behavior had positive effect on three forms of relationship learning, but avoiding behavior has negative effect on only information exchange. Joint interpretation and coordination, relationship-specific knowledge memory had positive effect on relationship performances, but information exchange had no effect on performances. The results support our basic thesis that the use of conflict resolution strategies have different effect on developing relationship learning, which leads to channel performances. In particular, collaborating behavior is positively related to relationship learning, and avoidance behavior is negatively related to information exchange. Relationship learning is partially contributed to channel performance.

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