• Title/Summary/Keyword: 조직 내 갈등

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조직내 갈등이 정보시스템 품질과 개인 성과에 미치는 영향

  • Kim, Ung-Tae;Jeong, Ho-Won
    • 한국경영정보학회:학술대회논문집
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    • 2007.06a
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    • pp.713-718
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    • 2007
  • 현대 기업에서 정보시스템은 기업활동의 필수적이고 기본적인 요소로 인식되고 있으며 그 중요성은 점점 더 높아지고 있다. 정보시스템은 기업의 각 요소를 유기적으로 연결하여 기업의 목적이나 목표를 달성하기 위해 사용 되고 있다. 정보시스템의 도입이 이런 목표나 목적을 달성하고 있는지 살펴보기 위해 정보시스템의 품질과 조직 성과에 관한 많은 연구들이 이루어져 왔다. 조직행동론 분야에서 '조직내 갈등'이 조직성과에 직 간접적으로 영향을 미치는 것으로 나타나고 있다. 조직내 갈등은 '과업적 갈등'과'감정적 갈등'으로 나눌 수 있으며, 이들은 매개변수나 조절변수로서 조직 성과에 영향을 주고 있다. 하지만 정보시스템의 품질과 조직의 성과에 관계에 대한 많은 연구가 이루어진 반면 이들 관계에 있어 갈등의 역할에 대한 연구는 부족한 실정이다. 본 연구는 정보시스템의 품질과 조직원 성과관계에서 갈등의 역할에 초점을 맞춰 연구를 진행하였다. 이를 위해 근로자 300인 이상인 기업에 근무하는 사무직 근로자를 대상으로 설문 조사를 실시하고, PLS(Partial Least Square) 방법을 사용하여 분석을 실시하였다.

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The Effects of Organizational Politics and Conflicts on Quality of Communication among Nurses (조직 내 정치와 구성원 간 갈등이 의사소통의 질에 미치는 영향에 관한 연구: 간호조직을 대상으로)

  • Cheong, Jong One
    • Journal of Digital Convergence
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    • v.19 no.1
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    • pp.285-293
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    • 2021
  • Politics and conflicts within organizations are natural phenomena found in any type of organization, affecting organizational outcomes and output variables. Nevertheless, there are not many previous studies on politics and conflict within nursing organizations. Therefore, in this study, we would like to analyze how the internal politics and conflicts, which have been excluded from the previous studies related to nursing organizations, affect the quality of communication between nurses. Data were collected from 310 nurses in an university hospital. Using SPSS21, the data were analyzed by descriptive statistics, Pearson's correlation analysis, and multiple regression analyses. As results of the analyses, the organizational politics and relationship conflict have negative effect on the quality of vertical and horizontal communication, and task conflict has a positive effect on them. Organizational politics and relationship conflict have negative effects on quality of formal communication. Organizational politics and conflicts did not significantly affect the quality of informal communication. These results suggest that active, managerial efforts should be executed to overcome the negative effects of organizational politics and emotional conflicts among nurses. Furthermore, empirical research on organizational politics and conflicts within nurses organizations should be expanded.

An Empirical Study on the Effects of Organizational Politics and Conflicts on Workplace Bullying among Nurses (간호조직 내 정치와 갈등이 태움에 미치는 영향에 관한 실증연구)

  • Hong, Ah Ram;Lee, Sun Young;Cheong, Jong One
    • Journal of Digital Convergence
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    • v.17 no.8
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    • pp.321-327
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    • 2019
  • The purpose of this research is to identify the level of perception of conflict with politics within nursing organizations in large general hospitals, and to empirically analyze how politics and conflicts in the organization affect workplace bullying(taeoom) within nursing organizations. The research method conducted multiple regression analysis on 273 nurses working at A University Hospital in Seoul. The analysis shows that political and relationship conflicts within the organization are amplifying the workplace bullying within the nursing system. It was confirmed that taeoom was also increasing as conflicts between factions or subgroups within the nursing system, alienation, and emotional conflicts among members grew. We hope that the future research regarding taeoom will seek serious theoretical insights and practical implications for its management.

Impact of Conflict within Social Welfare Organization on Job Performance : Moderating Effect of Participatory Decision-making (사회복지조직 내 갈등이 직무성과에 미치는 영향 : 참여적 의사결정의 조절효과)

  • Seo, Daeseok;Oh, Bongyook
    • The Journal of the Korea Contents Association
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    • v.20 no.11
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    • pp.101-109
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    • 2020
  • This study sought to find out the impact of conflicts in social welfare organizations on job performance and to find out the effects of controlling participatory decision-making in their relationships. To that end, a survey was conducted on workers at social welfare centers in Seoul, Gyeonggi Province and Chungcheong Province, and 360 copies were finally used for analysis and Correlation and hierarchical regression and statistical significance analysis of the adjustment effects were performed. As a result, conflicts within the organization, job performance, and participatory decision-making showed a negative correlation, and as participatory decision-making in the relationship between conflict within the organization and job performance showed a controlled effect, the impact of conflicts within the organization on job performance was reduced. These results suggest that participatory decision-making can alleviate conflicts within an organization and at the same time increase job performance. Based on this, the following suggestions were proposed: They include conflict management strategies in the guidelines for social welfare subjects, establish guidelines for conflict management, provide training for workers, engage workers in employee evaluation and compensation system development, and operate permanent organizations such as the Conflict Handling Committee after investigating conflicts within social welfare organizations.

The Impact of Communication and Conflict on Group Cohesiveness and Organization Effectiveness in Ship Organization (선박조직의 의사소통과 갈등이 집단응집성 및 조직유효성에 미치는 영향)

  • Lee, Jong-Seok;Kim, Tae-Hyung;Shin, Yong-John
    • Journal of Navigation and Port Research
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    • v.36 no.6
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    • pp.489-499
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    • 2012
  • The purpose of this study is to examine the relation between communication and conflict in the ship organization and to analyze the affect of the conflict on the group cohesiveness and organizational effectiveness in the view of dysfunctional conflict that would play on the negative role to decrease the group cohesiveness and organizational effectiveness. The empirical survey showed that the intragroup and intergroup communications in the ship organization affect on the conflict of within and between groups, these conflicts decrease the group cohesiveness and organizational effectiveness, and that cohesiveness affect the organizational commitment and the job satisfaction of ship organization member significantly.

A Study on the Organizational Conflict and Job Withdrawal Intention of the Information Security Workers (정보보안 종사자의 조직갈등과 직무이탈 의도에 관한 연구)

  • Kim, Geunhye;Park, Kyudong;Shim, Mina
    • Journal of the Korea Institute of Information Security & Cryptology
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    • v.29 no.2
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    • pp.451-463
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    • 2019
  • The purpose of this study is to identify the effects of organizational conflict stages and job withdrawal intention of information security organizations. We applied Pondy's conflict theory and analyzed the case of information security workers in public enterprises. We found that the more information security workers emotionally accept the potential factors of organizational conflict, the higher the intention of job change of information security practitioner. On the other hand, the perception mechanism has a moderating effect of lowering the job change-out probability. The result of this study is expected that the manager of the organization will be able to utilize the conflict in the organizational direction.

A study on the conflict levels of the public librarians in korea (공공도서관 조직구성원의 갈등 수준에 관한 조사 연구)

  • Youn, Young
    • Journal of the Korean Society for information Management
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    • v.14 no.2
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    • pp.7-45
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    • 1997
  • The purpose of this study was to find the conflict levels of the public librarians in Korea. To accomplish this, questionnaire study was done by selecting 311 librarians selected by cluster sampling method from the 11 public libraries in Seoul. The data of intrapersonal, intraorganizational and intrasocial conflicts of the public librarians were analyzed by SAS/pc routine.

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직장인의 관계갈등이 직무몰입에 미치는 영향: 마음챙김의 조절된 매개효과

  • 김동현;변상해
    • 한국벤처창업학회:학술대회논문집
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    • 2023.04a
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    • pp.73-77
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    • 2023
  • 본 연구에서는 직장인의 관계갈등이 직무몰입 미치는 영향에 대해 마음챙김의 조절효과가 유의한 것으로 이어지는지 서울·경기에 거주하고 있는 직장인을 대상으로 800부의 설문을 실시하여 분석에 사용하고자 한다. 현대사회 풍요로움의 시대이기도 하지만 시간적으로나 경제적으로 과도한 부담을 안고 살아가는 시대이기도 하다. 개인의 영역이 보호되기 위해 그 영역을 관리보호 해주는 조직체계가 생겨나고 유지 해주며 긴밀한 상호관계적 문명사회가 만드는 여러 스트레스가 발생 되고 있다. 불신감과 긴장상태는 정신적 에너지를 저하 시키고 심리적소진과 직무스트레스로 인한 직장 내 생활과 가정 생활영역에 모두 자리 잡게 되어가고 있으며, 관계적 팽창은 기업의 인적자원 활용에 부정적인 영향을 끼침과 동시에 근로자의 직장생활 몰입 동기부여를 떨어뜨려 장기적으로 업무능력과 기업의 경쟁력이 지속적으로 증가하고 있다. 본 연구에서는 일반 성인들이 살아가고 있는 직장에서 발생할 수 있는 문제와 직장인의 심리적 취약점으로 인한 심각한 문제들이 대두되고 있어 관계갈등과 조직몰입에 대한 마음챙김의 조절된 매개효과를 확인해보고자 한다 본 연구에서는 직장인의 관계갈등이 직무몰입에 미치는 영향에 관한 연구를 마음챙김의 조절된 매개효과를 진행하고자 한다. 따라서 본 연구는 직장 내 관계갈등의 문제를 효과적으로 예방교육 하는것과 마음챙김을 통한 조직몰입개선에 대한 효과와 방안 마련에 도움이 될 수 있을 것이며, 구체적 갈등 해결을 통한 기업 내 근무환경 개선과 근로자의 정서복지를 제공하는 정책과 연구와 관련된 구체적인 방안에 필요한 시사점을 도출하여 제시고자 한다.

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A Study on the Effects of Complication Level of Information Security Professional in the Public Entity on Job Satisfaction and Job Withdrawal Intention (조직내 정보보안 종사자의 갈등수준과 직무만족 및 직무변경의도에 관한 연구)

  • Shim, Mina
    • Journal of Digital Convergence
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    • v.12 no.9
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    • pp.387-406
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    • 2014
  • The purpose of study is desirable and effective conflict management plan and professionally, to promote sustainable job skills beyond. Therefore, the public agency information security professionals to find the causes of conflict and the level of suffering, the relationship, says the help of a job withdrawal intention and job satisfaction relationship further. The results indicated that there are differences in the factors of job withdrawal intention, conflict levels, job satisfaction, according to socio-demographic characteristics. Awareness of conflict factor increases the higher level of conflict. Job satisfaction, negative impact on the job withdrawal intention. We expect to contribute to the field of information security training key personnel in the future as a result, leaving the job to conflict prevention and mitigation, and minimized by applying the improved policies and institutions.

Conflict and Team Commitment: Mediating Role of Team Efficacy and Communication Satisfaction (팀 내 갈등이 팀몰입에 미치는 영향: 팀효능감과 커뮤니케이션 만족도의 매개효과를 중심으로)

  • Lee, Mok-Hwa;Han, Joon-Goo
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.15 no.5
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    • pp.2831-2843
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    • 2014
  • As team based organizational structure is commonly spreading, many employees perform as a team member. This situation increases not only team commitment but also conflict to team members. But there are not many researches about the relationship between conflict and team commitment. This research proves the mediation effect of team efficacy and communication satisfaction when conflict have effect on team commitment. We have the following results. First, task conflict and relationship conflict have negative effect on team commitment. Second, team efficacy mediates task conflict and team commitment. Third, communication satisfaction mediates relationship conflict and team commitment.