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http://dx.doi.org/10.5394/KINPR.2012.36.6.489

The Impact of Communication and Conflict on Group Cohesiveness and Organization Effectiveness in Ship Organization  

Lee, Jong-Seok (Graduate school of shipping management Korea Maritime University)
Kim, Tae-Hyung (Graduate school of shipping management Korea Maritime University)
Shin, Yong-John (Division. of Shipping Management, Korea Maritime University)
Publication Information
Journal of Navigation and Port Research / v.36, no.6, 2012 , pp. 489-499 More about this Journal
Abstract
The purpose of this study is to examine the relation between communication and conflict in the ship organization and to analyze the affect of the conflict on the group cohesiveness and organizational effectiveness in the view of dysfunctional conflict that would play on the negative role to decrease the group cohesiveness and organizational effectiveness. The empirical survey showed that the intragroup and intergroup communications in the ship organization affect on the conflict of within and between groups, these conflicts decrease the group cohesiveness and organizational effectiveness, and that cohesiveness affect the organizational commitment and the job satisfaction of ship organization member significantly.
Keywords
Ship Organization; Communication; Conflict; Cohesiveness; Organization Effectiveness;
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