• Journal of the Korea Society of Computer and Information
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• v.20 no.1
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• pp.217-225
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• 2015

The purpose of this study is to investigate the influence and effects of perceived organizational support on the organizational citizenship on the basis of perception of the importance of organizational support. In modern society, the perception of perceived organizational support and the manufacturing industry as well have been becoming more important, and, if, besides the manufacturing industry, the interest in the support to and the welfare of the employees could be taken in the service and distribution industries, too, the employees come to realize the organizational support, which causes them to be immersed in their duties and show more organizational citizenship for their organizations and colleagues. Accordingly, in order to enhance the employees' outcome, the organizations should support their employees and provide help more, letting the employees perceive the support of the organization more actively. Consequently, it can be said that the perceived organizational support is able to strengthen the employees' outcome and motivate the organizational citizenship as well.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.20 no.9
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• pp.111-120
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• 2019

This study examined the mediating effects of perceived organizational support (POS) on the relationship between the person-job fit and job satisfaction of service workers. POS is divided into socioemotional POS and instrumental POS. To achieve the research purpose, a questionnaire survey was conducted on workers in charge of service jobs in domestic companies through an on-line survey system and finally, the results of 281 respondents were analyzed to verify the hypothesized research model with an 80.3% effective recovery rate. The findings are as follows. First, the person-job fit has positive effects on job satisfaction and POS. Second, among the sub-constructs of POS, socioemotional support has mediating effects, but instrumental support has no mediating effects on the relationship between person-job fit and job satisfaction. Based on the results of this study, this study suggests theoretical and practical implications for the human resource development and management of service workers. Overall, changes in the recruitment system, which can judge the person-job fit of employees who perform emotional labor facing customers, organizational culture and personnel system for establishing socioemotional support system, and compensation and workforce development system, are needed to enhance the job satisfaction of service workers.

• The Journal of the Korea Contents Association
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• v.11 no.11
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• pp.457-471
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• 2011

This study investigates effect of perceived organizational support which recognized by hotel convention employee on empowerment and organizational commitment from a social exchange relationship point of view. The major findings of this study were follows. First, the result of verification, effect of perceived organizational support which recognized by hotel convention employee, the hypothesis 1-1 and the hypothesis 1-2, operational support, the operational support had no significant effect on meaning, competence factor and effective factor. on the other hand the result of verification the hypothesis 1-3 and the hypothesis 1-4, the emotional support was found to have significantly positive effect on meaning, competence factor and effective factor. furthermore, by analysing the hypothesis 2, which states that the impact of empowerment on organizational commitment, the meaning, competence factor and effective factor as subset of empowerment had significantly positive effect on organizational commitment. finally by analysing the hypothesis 3, the operational support was found to have positive effect on organizational commitment, but emotional support had no significant effect on organizational commitment.

• Management & Information Systems Review
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• v.34 no.2
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• pp.1-20
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• 2015

The purpose of this study is to examine the direct effect of project manager's authentic leadership on field staffs' intention to leave, and a mediating role of field staffs' perceived organizational support as a moderator. We collected data from 630 field staffs in the 75 different construction sites. The results of this study are as flows. First, the project manager's authentic leadership has positive impact on field staffs' perceived organizational support. Second, the project manager's authentic leadership has no significant impact on field staffs' intention to leave. Third, the field staffs' perceived organizational support has negative impact on field staffs' intention to leave. Finally, field staffs' perceived organizational support has perfectly mediated effects on the relationship between project manager's authentic leadership and field staffs' intention to leave. In conclusion, project manager's authentic leadership has significantly influenced field staffs' perceived organizational support, which also has significantly influenced field staffs' intention to leave. Especially, because of the rare studies on project manager's leadership this study has an important meaning.

• The Journal of the Korea Contents Association
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• v.11 no.8
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• pp.274-288
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• 2011

The study empirically examines if transformational leadership and implementation of corporate training programs positively affect employees' affirmative psychology toward the organization, which has been actively studied in 2000s meeting the needs of the times. The study, further, examines if the employees' affirmative psychology toward organization has any significant relationship with perceived organizational support, The study finally examines if the perceived organizational support has any influence on organizational performance. Researchers have recently studied on these issues, but there have been few empirical studies. In addition to those causal relationships, the study also examines how the employees' affirmative psychology toward organization and perceived organizational support moderate those relationships, if any, among the variables, by which the study would contribute to building theoretical foundation of affirmative psychology. The results show that all the studied relationships be accepted as hypothesized, which may imply that leaders should exploit their own leadership capacity and organizations should improve their corporate training programs, which may consequently have positive impacts on organizational performance.

• Journal of Digital Convergence
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• v.11 no.7
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• pp.123-133
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• 2013

This study is to establish the effect of the call center counselors' personal characteristics and perceive organizational support(POS) on their organizational commitment and organizational citizenship behavior(OCB). through survey targeting 290 call center counselors in Seoul. Accordance with these conclusions, Self-esteem, Self-efficacy except Emotional Intelligence were positive(+) influence on Organizational Commitment. and Emotional Intelligence, Self-esteem, Self-efficacy were positive(+) influence on OCB. Also Self-esteem and Organizational Commitment, OCB were full mediation on POS And Self-efficacy and Organizational Commitment, OCB were part mediation on POS. This result implies call center needs the approach method and different perspectives to increase the degree of call center counselors' organizational commitment.

• Journal of Digital Convergence
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• v.17 no.11
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• pp.91-96
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• 2019

The purpose of this study was to examine the influences of employees' volunteer activities on organizational behavior and the mediating effect of positive psychological capital in the relationship with organizational commitment, and the mediating effect of perceived organizational support adjusted through positive psychological capital. The collected 347 survey data were analyzed using SPSS 21.0 program. As a result, the mediating effect of positive psychological capital and the moderating effect of perceived organizational support were found. It was found to have a mediated moderating effect of perceived organizational support. Further research on extended concepts of organizational behavior of employee volunteers is needed.

• Journal of Korean Academy of Nursing Administration
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• v.16 no.4
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• pp.419-427
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• 2010

Purpose: This study was done to investigate the relationship of ethical leadership to perceived organizational support and organizational commitment, and explored the mediating role of perceived organizational support in ethical leadership and organizational commitment of nurse. Method: Data were collected from 256 nurses in one city. Data from the completed questionnaires was analyzed with the SPSSWIN and AMOS programs. Result: Ethical leadership related positively to perceived organizational support and organizational commitment. There was also a positive relationship between perceived organizational support and organizational commitment. It was found that perceived organizational support showed a partial mediating role between relationship of ethical leadership and organizational commitment. Conclusion: The results suggest that positive effects in developing organizational commitment in nurses occur when nurse administrators are concerned about ethical leadership and perceived organizational support.

• Journal of Digital Convergence
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• v.12 no.10
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• pp.145-156
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• 2014

The main purpose of the study was to examine the structural relationships among workplace diversity management, employees' turnover intention, and perceived organizational support in the Korean business context. The mediating effect of perceived organizational support on the relationship between workplace diversity management and turnover intention was also explored. The major findings are as follows: First, no direct relationship was found between workplace diversity management and employees' turnover intention. However, workplace diversity management positively impacted perceived organizational support. Third, perceived organizational support was found to be negatively related with employees' turnover intention. Finally, the results showed that perceived organizational support played a mediating role in the relationship between workplace diversity management and turnover intention.

• Journal of the Korea Society of Computer and Information
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• v.19 no.1
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• pp.157-168
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• 2014

In general, there are three factors which compel employees to leave their position at a company: duties in organization, perception related to organization, and attitude built through the previous factors. The purpose of this study is to investigate the influence of the factors on the turnover intention and the decreasing achievement affected by the turnover. For this study, the perceived organizational support and organization commitment were chosen as worker's attitude variables which affects turnover intention. The results through the actual analysis are as follows: 1. Worker's emotional commitment is on the increase when the organization values their increased efforts as precious and makes efforts to improve welfare system. 2. Worker's turnover intention decreases as the stronger emotional commitment enables them to gain more consciousness to stay longer at the company. 3. The worker who possesses stronger lasting commitment tends to have some inclination to leave his current position if other organization offers compensation enough to make up for the current investment. 4. Worker's turnover intention decreases when they perceive that the organization acknowledges employees' value and supports them. 5. Worker's turnover intention at the small-middle sized companies is higher than at major companies. In this study, four out of five hypotheses, which are based on theoretical examinations and backgrounds, gain verified results. In the end, it is showed that the perceived organization support can increase the emotional commitment which makes it possible to decrease turnover intention. Consequently, it can be said that the appropriate human resources management is to explore the ways to decrease worker's turnover intention by improving labor environment and searching for the way to promote worker's commitment to their organization through the perceived organization supports.