• Title/Summary/Keyword: 정보만족도

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Production of leisure score indicators for the elderly in Seoul and selection of vulnerable areas (서울시 노인여가점수 지표 제작 및 취약지역 선정)

  • HyunDong Kim;Jae Hoon Kang;Ju Yeon Lim;So Eun Kim;Woo Sung Jung;Hwa Jung Kim;Hyung Hu Kim;Jin-Kim
    • Proceedings of the Korea Information Processing Society Conference
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    • 2023.11a
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    • pp.378-379
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    • 2023
  • 본 연구의 목적은 최근 증가하고 있는 고령 인구를 위해 여러 가지 요인을 고려하여 노인만을 대상으로 하는 여가 만족도를 산출하는 것이다. 노인의 여가 만족도에 영향을 주는 요인으로 '여가시설', '노인 인구', '노인 건강', '노인 소득'을 산정하였다. 해당 요인들에 가중치를 분배하여 산정하기 위한 방법으로 PCA와 선형회귀를 사용하였다. 위 과정을 통해 제작된 노인 여가 만족도 지표에 인자값을 투입하여 자치구별로 노인 여가 만족도 점수를 산출하였고, 스코어 카드를 통해 현황을 살펴보았다. 본 연구는 산출된 각 자치구별 여가 만족도 점수와 인자에 해당하는 점수를 파악하여, 여가만족도가 낮은 지역들의 취약 분야를 파악하고 취약 분야를 중점으로 여가 만족도를 개선해나갈 것을 제안한다.

Quality Attributes of Archival Information Service affecting User Satisfaction (이용자 만족도에 영향을 주는 기록정보서비스 품질 요인에 관한 연구)

  • Sunghee Kim;Hyunmin Lee
    • Journal of the Korean Society for Library and Information Science
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    • v.57 no.1
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    • pp.69-92
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    • 2023
  • The purpose of the present study is to investigate the quality attributes of archival information service affecting user satisfaction. The independent variables in this study were equality, tangibles(appearance), convenience, responsiveness, empathy. And the dependent variable was a user satisfaction. The survey was conducted by online and offline for 78 people that used the archival information service. To solve the research question, we used the descriptive statistics, correlation analysis, multiple regression analysis. As a correlation analysis result, the quality attributes of archival information service had positive correlation with a user satisfaction. And as a multiple regression analysis result, tangibles(appearance) had a significant effect, followed by empathy and convenience. For improving on quality of archival information service, it is required that improving facilities, keeping environment clean, enhancing empathy ability, updating the information of archive, reforming search tools.

Satisfaction with Online Classes Due to COVID-19 Pandemic (COVID-19로 인한 전면 온라인 수업에 대한 만족도)

  • Kim, Soo-Jin
    • Journal of Convergence for Information Technology
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    • v.11 no.7
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    • pp.118-127
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    • 2021
  • This study aims to examine satisfaction of nursing students with online classes during first semester of 2020 after COVID-19 pandemic and the difference in satisfaction according to general and online-related characteristics. An online survey was conducted for all nursing students, and subsequently 627 responses were analyzed by t-test and ANOVA with SPSS WIN. Result reveals that students ability to use IT devices was above average, and most of them used laptop computers. Pre-recorded video lecture format was used the most, and improvement of online content was demanded the highest. Overall satisfaction with online classes was scored 3.0/5.0, with the highest satisfaction for anytime and anywhere learning, and the lowest satisfaction in recommending online classes to others. There were significant differences between self-evaluation on own grade, ability to use IT devices, format of online classes, and satisfaction about online classes. Through this study, it would be possible to suggest a plan to increase satisfaction of online class and basic data to establish university policy for online classes after COVID-19.

Study on the Effect of the Search Results User's Experience of Online Search Service on Satisfaction (온라인 검색서비스의 검색 결과 이용 경험이 만족도에 미치는 영향에 관한 연구)

  • Chae, Jung Hwa
    • The Journal of the Korea Contents Association
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    • v.20 no.4
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    • pp.202-211
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    • 2020
  • This study examined the effects of online search service users' experiences on search satisfaction by the types of main search results. As a result of the survey, the negative experience of using the search result in the specific service area among the integrated search results is the most irrelevant regardless of the type of search result with the lowest usage rate. In particular, users are often exposed to advertising information and valuable or low useful information, and information inaccuracy, bias, and personal information leakage experience are relatively higher than other search results. Satisfaction by type of search result of online search service showed only difference in interest of search result, and no other satisfaction factor was found by type of search result. Looking at the experience factors that affect the satisfaction of each type of search results, in the case of general integrated search results except search websites such as search ads and search ads, the more accurate information is provided, the more satisfied the search results are. In the case of, the provision of high value and useful information has a positive effect on satisfaction. After all, it is implied that online search service providers should consider the highest priority for improving the service, improving the accuracy of information and the value and usefulness of information.

The Effect of Quality Factors of Accounting Information System on Management Performance - Focused on Mediating Role of User Satisfaction and Education Training Performance - (회계정보시스템의 품질요인이 경영성과에 미치는 영향 - 사용자 만족도 및 교육성과의 매개효과를 중심으로 -)

  • Lee, Ha-Jin;Lim, Jae-Hak
    • Journal of Korea Society of Industrial Information Systems
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    • v.23 no.2
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    • pp.41-52
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    • 2018
  • In this study, empirical studies are conducted not only to investigate the effect of the quality of accounting information system on management performance but also to study whether user satisfaction and education training achievement play a mediating role in the relationship between the quality factors of accounting information system and management performance. To this end, a research model is established to verify the mediating effects of user satisfaction and education training achievement as well as the effect of the quality of accounting information system on management performance. We conduct a questionnaire survey on users of accounting information system of companies. The results of the empirical analysis based on the survey data are summarized as follows. First, the quality of information system has a positive effect on educational performance and user satisfaction, but not on business performance. Second, user satisfaction and education training performance play a mediating role in the relationship between the quality of information system and management performance. The results of our research show that it is necessary to educate and to train the employees in order to make the accounting information systeme to contribute management performance and to control continuously the quality of the information system in order to improve user satisfaction.

The Effect of Informatization Education Satisfaction of Elderly Welfare Center on Elderly Information Usage and Life Satisfaction (노인복지관의 정보화 교육만족도가 노인의 정보활용 및 생활만족도에 미치는 영향)

  • Kwak, Mi-Jung;Roh, Sang-Eun;Kwak, Young-Gil
    • The Journal of the Korea Contents Association
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    • v.17 no.3
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    • pp.486-495
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    • 2017
  • The purpose of this study is to investigate the effect of information education satisfaction of the elderly welfare center on information utilization satisfaction and life satisfaction of the elderly. For this purpose, we surveyed the elderly who were enrolled in the elderly welfare center from September 02 to September 24, 2015. First, in the information cognition improvement of the elderly, it was found that the content of education of information, education instructor, and educational environment are important. And in the improvement of the information experience of the elderly, it was found that the education contents, the education method, the instructor and the educational environment factors of the satisfaction of information education were important factors. Second, in the improvement of personal factors satisfaction of the elderly, it was found that the content of education of information and education and the factors of education instructor were important factors. The purpose of this study was to investigate the relationship between information literacy and satisfaction of the elderly.

A Study about Information Demand and Satisfaction of Medical Tourists who Visit Korea: focusing on Chinese and Russian (방한 의료관광객의 정보요구도 및 만족도 연구: 중국인 러시아 인을 중심으로)

  • Jin, Ki-Nam;Cha, Sunmi;Kim, Sunmi
    • The Journal of the Korea Contents Association
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    • v.16 no.9
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    • pp.560-568
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    • 2016
  • In Korea, management support has been given at the government level for activities to attract foreign patients. China and Russia ranked on top of the lists for in-bound medical tourists. The purpose of this study is to examine the experiences of medical tourists in Korea, the demand for information, and the level of satisfaction regarding their experiences. 100 cases of medical tourists from China and Russia were collected through the mail survey. While Chinese used beauty, skin-care related products, Russian experienced the grocery shopping and wellness related services. Most patients from both nationalities experienced the traditional food in Korea and wanted to know about beauty products. Chinese wanted to get more information about Korean traditional food Russian. Finally, Russian showed higher overall satisfaction scores than Chinese respondents. If we reflect these results as a contents, it can be useful to attract foreign patients.

Uses and Gratifications of User-Created Contents: Expressing Self with Self-Produced Video Clips (동영상 UCC의 이용 동기와 만족에 관한 탐색적 연구)

  • Sung, Myoung-Hoon;Lee, In-Hee
    • Korean journal of communication and information
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    • v.40
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    • pp.45-79
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    • 2007
  • This study explored three questions: (1) what are the motives of producing and using user-created contents (UCC, video clips which are produced and uploaded at various web sites by individuals), (2) what are the gratifications that users obtain from UCC, and (3) what are the differences of gratifications according to individual uses of UCC. A survey was conducted to 258 UCC users and data were factor-analyzed to find the dimensions of motives and gratifications. As for the motives of UCC uses, six factors were constructed: self-expression, private life, participation, information retrieval, rest, and entertainment, among which self-expression showed the largest variation. As for the gratifications, five factors were constructed: self-expression, rest, information retrieval, socializing, and entertainment.

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A Study on the Primary Factors of Internal and External Competency for Improving Performance of Small and Medium Software Company (중.소 소프트웨어 기업의 성과 향상을 위한 내.외부 역량 요인에 관한 연구)

  • Yoo, Sang-Jun;Ki, Byoung-Gun;Choi, Jong-Hwa;Leem, Choon-Seong
    • Journal of Korea Society of Industrial Information Systems
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    • v.14 no.1
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    • pp.17-31
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    • 2009
  • The importance of software has been growing rapidly owing to the development of various Internet and e-business applications. The traditional approaches to software evaluation are based on the development process perspective, and their major concerns are no strongly related to use or customer-oriented evaluation of software. According to resource-based theory, company's resource is consisted of human, technology, market value, and finance. Customer satisfaction improved by product satisfaction and service satisfaction. Based on the previous studies the factors of human resources, technology, customer satisfaction are selected to evaluate software company's competence This research suggests the factor effecting on sales performance. And then statistical methods are used for verifying relationship between the factor and sales performance.

Relationship between Health Literacy and Life Satisfaction according to Households Type of the Elderly (노인의 세대유형에 따른 건강정보이해능력과 삶의 만족도와의 관계)

  • Ryoung Choi
    • The Journal of Korean Society for School & Community Health Education
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    • v.25 no.2
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    • pp.1-14
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    • 2024
  • Objectives: The purpose of this study is to analyze the relationship between health information literacy and life satisfaction according to households type of the elderly targeting 9,820 people aged 65 or older using data from the 2021 Community Health Survey. Methods: This study used SPSS 27.0 to conduct logistic regression analysis to analyze the relationship between the study subjects' health literacy and life satisfaction. Results: Single-person households had higher life satisfaction when they perceived written health literacy to be easy to understand, and multi-person households had higher life satisfaction when they perceived health information explained verbally by medical staff to be easy to understand. Conclusions: There is a need to develop customized education programs and elderly health policies that take into account the characteristics of each households type.