• Title/Summary/Keyword: 이용 요인

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The Impact of User Behavior, Contents, Function, Cost on Use Satisfaction and the Continued Use Intention of the N-screen Service Users (N 스크린 서비스의 이용행태, 콘텐츠, 기능, 비용이 이용 만족도와 지속이용의사에 미치는 영향에 관한 연구)

  • Kim, Dong-Woo;Lee, Yeong-Ju
    • Journal of Broadcast Engineering
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    • v.18 no.5
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    • pp.749-757
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    • 2013
  • This study aims to find out the influences of user behavior, content characteristics, functional factors and user's perception in cost on user satisfaction and continuous intention in N-Screen service. Web survey was conducted for 498 users who have used N screen service. The results show that the most influential factor contributing to user satisfaction is user interface. VOD diversity, payment system, cost, channel diversity are also meaningful factors. Identifying the critical factors which impact on user satisfaction, this study can provide the basic data for activating OTT service in smart media environment.

Toward an Evaluation Framework of Library Services: Re-examination of LibQUAL+TM (도서관 서비스 품질평가 도구로서 LibQUAL+TM에 대한 재평가)

  • Park, Ji-Hong
    • Journal of the Korean Society for information Management
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    • v.24 no.2
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    • pp.5-27
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    • 2007
  • While $LibQUAL+^{TM}$ is in the headlines of many articles focusing on library service evaluations, little research has been conducted to study the relationship between the $LibQUAL+^{TM}$ factors and the adoption of library services. It remains unclear whether the factors of $LibQUAL+^{TM}$ have any effect on its adoption. A framework was adapted from Icek Ajzen's theory of planned behavior and proposed to extract factors affecting the adoption of library services. The factors were examined via data collection from a Web-based questionnaire survey with college students in the United States. Factor analyses and multiple regression analysis were conducted. Findings show that the intention to use library services is explained by attitude toward library service quality. The attitudinal factors that are significant are (1) perceived personal control, (2) perceived affect of service, and (3) perceived comprehensiveness of information. The relative importance among the factors is also represented by the numbered sequence. However, perceived timeliness of information access and the perception of library as place do not have a significant effect on the intention. This study extends the research on library service evaluation, and provides a new evaluation framework by applying adoption behaviors.

Analysis of The Mediating Effect of Food Quality and Price Fairness in The Relation between Servicescape and User Satisfaction - A Case Study of A University Student Cafeteria Evaluation - (서비스스케이프가 이용만족 간의 관계에서 음식의 품질과 가격공정성의 매개효과 분석 -A대학 학생 식당 사례를 중심으로-)

  • Kim, Jong-Moo
    • Journal of Digital Convergence
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    • v.17 no.3
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    • pp.379-387
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    • 2019
  • This study analyzed what the Servicescape factor of the student cafeteria in university is, whether food quality and price fairness show any mediating effect in relation between Servicescape factor and user satisfaction. First, analysis shows that Servicescape factors of cafeteria for university students are 'extensity', 'cleanness', 'aesthetic' and 'agreeableness'. Second, 'cleanness and 'aesthetic' factors are found to have positive(+) influences on user satisfaction. Third, 'cleanness', 'aesthetic' factors are found to have positive(+) influences on food quality. Fourth, 'cleanness' factors of food quality shows complete mediating effect in the influential relation between Servicescape factor and user satisfaction and 'aesthetic' factors shows partial mediating effect. Fifth, significant influence was not seen in all factors of price fairness by Servicescape factors of student cafeteria in university. Sixth, price fairness was found to play no mediating role in the influential relation between Servicescape factor and user satisfaction. This study will help understand the mediating effect of food quality and price fairness in the relation between the Servicescape of student cafeteria in university and user satisfaction.

An Analysis of influencing factors to perceived LOS of Drivers in Urban Arterial (도시부 간선도로 운전자의 인식서비스수준에 대한 영향요인분석)

  • Kim, Tae-Ho;Lee, Yong-Taeck;Ko, Jun-Ho
    • International Journal of Highway Engineering
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    • v.10 no.4
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    • pp.65-77
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    • 2008
  • LOS(Level of Service) concept are popularly used in many countries as the MOEs to evaluate the road construction and operation plans. However, MOEs such as travel time and delay only measure quantitative factors describing traffic flow, although qualitative factors such as scenic, comfort and reliable factors are very important for roadway drivers to define the LOS. Therefore, this paper are focusing on verifying the difference between perceived LOS and LOS in KHCM, and proving qualitative factors affecting Drivers' Perceived LOS in Urban Arterial. As a result, following outputs are obtained; (1) verifying the difference between perceived LOS(PLOS) and LOS in KHCM (2) proving that qualitative factors such as scenic and driver behavior factors affects PLOS (3) suggesting that qualitative factors should be considered in MOEs of LOS

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Analyzing Influential Factors of Sustainable Consumption Behavior in Mobile Videophone Services (모바일 영상통화서비스의 지속적인 사용에 영향을 미치는 요인 분석)

  • Park, Deog-Wan;Lee, Young-Hee;Lee, Bong-Gyou
    • The KIPS Transactions:PartD
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    • v.16D no.2
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    • pp.281-294
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    • 2009
  • The objective of this study is to analyze influential factors of sustainable consumption behavior in mobile videophone services using TAM(Technology Acceptance Model). The results of data analysis by SPSS 12.0 show that perceived usefulness, perceived easy of use, videophone service quality, concentration, and use of videophone service by acquaintances exert significant influence on continuous use for videophone services. But 'the level of neighbor's videophone possession and use, videophone charge, videophone quality, and privacy' as moderating variables haven't significant influence on extended use.

Factors Affecting the Intention to Provide and Use Accommodation Sharing Economy Service (숙박 공유경제 서비스의 제공 및 사용 의도에 대한 영향 요인)

  • Lee, Hyun Jin;Park, Hyun Jung
    • The Journal of the Korea Contents Association
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    • v.19 no.5
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    • pp.205-216
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    • 2019
  • The sharing economy, which maximizes the value of resources by sharing, is appearing in various sectors today and is gradually expanding with the development of ICT. This study identified factors affecting the intention to use the services of the sharing economy with a focus on the sharing accommodation platform services. As the intention to use the sharing economy service is divided into the intention to use as a taker(guest) and a provider(host), those influencing factors were analyzed respectively. Results showed that collaborative norm, economic benefit and honorary compensation affected the intention to use as a guest. Openness to experience, economic benefit, and honorary compensation increased the intention to use as a host. Economic benefit made a greater impact on the intention to use as a guest, while honorary compensation enhanced the intention to use as a host.

Analysis of relative importance and priority of decision-making factors in accelerator selection of startups using AHP technique (AHP 기법을 이용한 스타트업의 액셀러레이터 선택 의사결정요인의 상대적 중요도와 우선순위 분석)

  • Bae, Sang-Wan;Lee, Dong-Myung
    • Journal of Digital Convergence
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    • v.20 no.2
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    • pp.127-140
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    • 2022
  • Recently, accelerators are attracting attention as a new startup incubator. This study empirically analyzed the relative importance and priority of decision-making factors when a startup selects an accelerator using the AHP technique. As a result, startup founders recognized the importance of decision-making factors in the order of funding factors, program factors, and accelerator characteristic factors. there was a difference in the relative importance of detailed factors between startup founders and accelerator workers, depending on the location of the business site and the presence or absence of sales performance. This suggests that accelerators need to strengthen the financial support capabilities and improve customized services to meet the needs of startups. This study can be used as a decision-making criterion when a startup selects an accelerator, and can be used as basic data for additional research on the accelerator program.

성별에 따른 향 선호도 결정에 미치는 주관적 감성요인

  • 백은주;이윤영;김완석;이배환
    • Proceedings of the Korean Society for Emotion and Sensibility Conference
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    • 1998.11a
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    • pp.148-153
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    • 1998
  • 향은 방향성 또는 휘발성 물질에 il해 코의 점막을 통해 흡입되어 여러 감성의 변화와 뇌파등 생체 신호의 변화를 초래하고 또한 풍부한 감성도 유발한다. 특히 기억력에 관련된 원시 감정을 유발하고 생체에서 나오는 phermone(페르몬)은 행동 양식까지 영향을 미친다. 또한 질환치료에도 적용되거나 증상의 경감, 예방효과 등을 보여주는 aromatherapy는 매우 유망한 분야이다. 본 연구에서는 이러한 페르몬 향과 aromatherapy에 사용되는 essential oil등을 이용하여 주관적 감성 평가를 실시하고 이를 통계분석하여 이들 여러 종류의 향들의 자극으로 유발되는 감성의 특징을 밝혀내고자 하였다. 둘째로 향의 선호도를 결정하는데 어떠한 감성요인이 작용하는지를 알고자 하였다. 실험에 사용된 향은 26종류이고 총 33명의 지원자가 참여하였다. 설문지는 18문항을 선별하여 4가지 유형으로 작성한 후 유형별로 데이타를 정리하여 베리막스의 요인분석, 회귀분석, 군집분석등을 이용하여 분석하였다. 베리 막스의 요인분석으로 감성 형용사를 비슷한 척도끼리 묶어 .괘한 감성을 결정하는 요인, 자극의 강도를 결정하는 요인, 이외의 다른 고풍스럽거나 현대적인 요인등 3개 요인으로 grouping하였다. 향의 선호도를 결정하는데 중요한 감성척도에서는 피검자 성별에 따라 차이가 있음을 보여주었다. 남성의 경우 황홀하다, 여성적이다인데 반해 여성인 경우 재적하다, 친숙하다라는 감성 척도가 중요하게 작용하였다. 또한 각 향별로 군집 분류하여 향의 종류를 구분할 수 있었으며 또한 각 향별 선호도를 결정하는 감성 척도도 구해 보았다. 또한 향의 분류에 따른 감성 척도의 특징을 성별로 관찰한 결과 페르몬 향인 경우 essential oil과 달리 성별의 차이가 나타났다. 결론적으로 후각을 자극하는 향물질로 유발된 감성 측정을 해 본 결과 성별에 따라 선호도를 결정하는 감성요인의 차이를 알 수 있었으며 또한 essential oil에서는 성별 차이가 없는데 반해 페르몬 향의 경우 성별의 차이를 나타내었다.

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The Importance of Dairy Purchasing Factors Using AHP: Focusing on the Difference Between Expert Group and Consumer Group (AHP를 이용한 유제품 구매 요인의 중요도: 전문가 집단과 소비자 집단의 차이를 중심으로)

  • Kim, Soo Kyung;Lee, Jung Seung
    • The Journal of the Korea Contents Association
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    • v.21 no.8
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    • pp.177-183
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    • 2021
  • This empirical study aims to find the factors to affect purchasing dairy products between the expert group and consumer group and also find the difference between the groups and the reasons, using AHP. Based on the results of the previous studies, four main factors were selected and they are products, marketing, quality, and social factors. Then, we surveyed the groups of consumers and experts, conducted AHP analysis, and compared the gaps between the groups. The factor of marketing, especially the sub-factor of brand, was found out the most biggest difference, followed by the sub-factor of hygiene in the factor of quality. The results of this study can contribute to the dairy industry to see the difference between the expert and consumer groups' choices.