• Journal of Digital Convergence
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• v.18 no.1
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• pp.369-377
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• 2020

The purpose of this study is to find out the effect of e-learning quality and learner's usage motivation on e-learning satisfaction in Korea and China. In addition, by comparing and analyzing the factors influencing the satisfaction of learners between the two countries, this study aims to suggest the effective use of e-learning. This study surveyed Korean university students at Y and K universities in Gyeongsangbuk-do and Chinese university students at A university in Henan, China. As a result, for Korean university students, it is showed that learning time, learning space, learning process, usefulness, e-learning information quality, and service quality affect e-learning satisfaction. For Chinese university students, learning time, learning process and e-learning system quality, information quality, and service quality were found to affect e-learning satisfaction. Among them, service quality was an important factor influencing e-learning satisfaction in both countries, but the average score of each factor was very low. In the future, we discussed ways to improve service quality.

• Journal of Digital Convergence
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• v.18 no.6
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• pp.287-295
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• 2020

This study defined the characteristics of micro-learning emerging by mobile learning and micro-contents in the e-learning field, and analyzed the satisfaction of application, to see if micro-learning could become a new learning type in the future. To this end, the characteristics of micro-learning were defined through preliminary literature analysis, the characteristic satisfaction was verified in the well-equipped micro-learning site, and any other technical functions were suggested through expert opinion gathering. It was suggested that the future technology of e-learning should be linked to technical functions such as learning analysis and performance measurement. According to the results of this study, if micro-learning reflects its functional characteristics well, it will become an effective learning type in the e-learning field and will greatly contribute to education, learning, and training for the new millennial.

• Journal of Internet Computing and Services
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• v.12 no.6
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• pp.95-103
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• 2011

This study was executed to give a help in planning and implementing Blended learning through investigating the learners' satisfaction difference according to Blended learning situation and learners' trait. For this purpose this study divided online learning situation into three types to examine the influence on satisfaction. And participants was divided based on the learning style to examine the influence of the trait on satisfaction. The Blended learning satisfaction classified into four; web environment, content, face to face sessions, general view on Blended learning's implementation.

• Journal of Korea Society of Industrial Information Systems
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• v.12 no.4
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• pp.97-106
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• 2007

According to the 2004 Sloan Consortium Report, distance education is the fastest growing sector of higher education. This study suggests a research model, based on an e-Learning success model, the relationship of the e-learner's self-regulated learning strategy, computer self-efficacy, and system quality perception of the e-Learning environment. As a result, perceived usefulness, perceived ease of use, and service quality effect on e-learner's satisfaction. In addition to, self-regulated learning strategy based on computer self-efficacy is also important variable regarding e-learner's satisfaction.

• Journal of Digital Convergence
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• v.15 no.12
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• pp.35-45
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• 2017

This study aims to explore the effect of quality factors and learning styles on users' satisfaction in e-Learning context. For this purpose, statistical methods such as reliability test, factor analysis, ANOVA, regression analysis were carried out using the survey data from university students. The quality factors of e-Learning were classified into contents, system, service, and interpersonal activities while learning styles were classified into positive-cooperative, self-directed, environmental-dependent, and passive styles. The results showed that each quality factors of e-Learning has a strong positive effect on user satisfaction, and self-directed group has higher satisfaction than other groups. Learning styles have moderating effects on the quality-satisfaction relationship, and especially, the group of passive learning style has a strong moderating effect on the interpersonal activities. Theoretical and practical implications and future research directions are drawn from these findings.

• Journal of The Korean Association of Information Education
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• v.11 no.1
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• pp.49-57
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• 2007

The purpose of this study is to investigate operating practices of human resources nourishing institutions and analyze the degree of satisfaction to the e-learning learners in Busan. This study adopted a questionnaire method in research of 70 human resources nourishing institutions and 758 e-learning learners in Busan area for empirical analysis. Techniques used in analyzing data was frequency analysis. SPSS for windows programs were applied in the analysis. The major findings of this study are as follows. First, it is found that there is a widespread affirmative perceptions in the fields of both operating practices and satisfaction on e-learning. Second, however, it is also found that more efforts needed to be made in some areas such as method for effective e-learning and the management of programs, and more concerns should be need to the age group of fifty-over. These groups are short of understanding and acceptance of e-learning environment.

• Journal of Service Research and Studies
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• v.11 no.2
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• pp.37-66
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• 2021

This study aims to provide self-development opportunities to hair salons service workers through e-learning and provide the foundation of sustainable hair salons management by cultivating good talents to hair salons service business executives. In particular, the factors affecting e-learning achievement are identified according to learner characteristics to see whether these factors affect the satisfaction of e-learning learners and also affect the performance of management. The results of the study are summarized as follows. As a result of hypotheses testing on the relationship between e-learning learning environment and e-learning satisfaction, it was found that the higher the level of e-learning content quality is, the higher the satisfaction of e-learning is, the higher the satisfaction of e-learning is, and that the higher the quality level of the support infrastructure is, the higher the satisfaction of e-learning is. The results of the hypotheses testing on the moderating effect of learner factors showed that the influence of the quality of the support infrastructure on the e-learning satisfaction differs according to the level of the learner's goal consciousness. However, it was found that the influence of content quality on e-learning satisfaction according to the level of the learners goal awareness, the influence of content quality on e-learning satisfaction according to the level of the aggressiveness of the learners learning attitude, and the influence of the quality of the support infrastructure on the e-learning satisfaction according to the level of the aggressiveness of learners learning attitude were found to identically demonstrate no moderating effects. The results of hypotheses testing on the relationships among e-Learning performance show that the higher the satisfaction of e-learning was, the higher the customer orientation was, and the higher the satisfaction of e-learning was, the higher the contribution of management performance was, and the higher the customer orientation was, the higher the contribution of management performance was. The implications of this study are as follows. First, the actual path of realiting e-learning performance could be identified that is this study provided organizational decision makers involved in the hair salons service operations with practical guidance for the introduction and expansion of successful educational systems. Second, the e-learning environment derived from the theoretical background is different from the e-learning environment required by the learners.

• Journal of the Korea Convergence Society
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• v.10 no.7
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• pp.325-333
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• 2019

This study was conducted to investigate the factors affecting satisfaction and dissatisfaction of e-learning learner students using Kano model and Timko's customer satisfaction coefficient. The results of the analysis showed that firstly, the students are highly satisfied when it is convenient to learn visually and audibly, when the students can ask questions at any time, and when the professor was interested in the students. Second, the rational criteria and accurate evaluation of grades and assignments were confirmed as factors that should be satisfied. Third, unlike the results of the basic study that the students use e-learning due to the convenience of learning time and learning space and the ease of learning process, it is no longer an attractive factor to use e-learning. The results of this study suggest that it is possible to present effective directions for the development of e-learning education and strategic application of each factor classified by the two-dimensional recognition method.

• The Journal of Korean Association of Computer Education
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• v.13 no.6
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• pp.69-77
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• 2010

This purpose of this study is to investigate the learner's perception and learning satisfaction on e-learning in the university blended learning environment. The participants in this study were signed up for Health Education. Collected data were analyzed by using the SPSS program. The results are as follows. The average of learner's perception and learning satisfaction on e-learning was higher than the middle. the most of learners recognized that e-learning is efficient to cultivate computer usage ability. Relation between learner's perception and learning satisfaction on e-learning showed a positive correlation. Learning satisfaction could be influenced by learner's perception on e-learning. Considering all these results, the blended learning which mixs face-to-face learning and e-learning is meaningful.

• Journal of the Korea Convergence Society
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• v.11 no.7
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• pp.369-376
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• 2020

This study was conducted to verify the effectiveness of learning using micro-running. To this end, the learning materials of the class were produced in three forms: micro-learning, existing e-learning, and handouts, to compare the learning satisfaction and learning effect for college students at Y and K universities located in K-do. First, when using learning materials in the form of micro-learning, learning satisfaction was the highest. Second, the learning effect was effective for both e-learning and micro-learning. And micro-learning was more effective when both types of learning materials were used. The results of this study look forward to activating micro-learning in university by researching micro-learning of the new learning type that emerged as a social phenomenon, highlighting the importance of micro-learning and presenting basic data for subsequent study.