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http://dx.doi.org/10.14400/JDC.2017.15.12.35

Moderating Effect of Learning styles on the relationship of quality and satisfaction of e-Learning context  

Ahn, Tony Donghui (Dept. of Business Administration, Korea Polytechnic University)
Publication Information
Journal of Digital Convergence / v.15, no.12, 2017 , pp. 35-45 More about this Journal
Abstract
This study aims to explore the effect of quality factors and learning styles on users' satisfaction in e-Learning context. For this purpose, statistical methods such as reliability test, factor analysis, ANOVA, regression analysis were carried out using the survey data from university students. The quality factors of e-Learning were classified into contents, system, service, and interpersonal activities while learning styles were classified into positive-cooperative, self-directed, environmental-dependent, and passive styles. The results showed that each quality factors of e-Learning has a strong positive effect on user satisfaction, and self-directed group has higher satisfaction than other groups. Learning styles have moderating effects on the quality-satisfaction relationship, and especially, the group of passive learning style has a strong moderating effect on the interpersonal activities. Theoretical and practical implications and future research directions are drawn from these findings.
Keywords
e-Learning; Quality factors; Learning styles; System satisfaction; Moderating effect;
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