• Journal of Convergence for Information Technology
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• v.12 no.4
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• pp.316-327
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• 2022

This study empirically analyzed the effects of beauty service training on customer orientation and job performance of beauty industry workers. First, as a result of the study, there were differences in service training, customer orientation, and job performance according to general characteristics, and service training showed significant differences in age, highest level of education, work experience, and number of employees, job performance in age, work experience, and number of employees, and job performance in age, academic background, work experience, and number of employees. Secondly, it was identified that service training makes a significant effect on customer orientation, the factor that makes the greatest effect on customer orientation among sub-factors of service training is educational content, and it can be seen that customer orientation increases when educational content, educational instructor, and educational environment are higher. Thirdly, it was identified that service training and customer orientation make a significant effect on job performance. hese research results show that the better the educational environment, instructor, and educational content of beauty industry workers, the higher the customer-oriented service, leading to the creation of loyal customers and can improve job performance as well.

• Journal of Advanced Technology Convergence
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• v.1 no.2
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• pp.83-88
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• 2022

As the number of students participating in nail art with great interest rises, it has become crucial to form instructor-student ties through offline interactions and establish relationships with education through media under the Fourth Industrial Revolution. Therefore, it would be very important to check the quality of online and offline services and examine customer satisfaction. For this, this study investigated current online and offline nail art education, service quality and satisfaction with the education. A questionnaire survey was performed a total of 319 men and women in their 10-50s or older from Daejeon, Sejong, Chungnam, Chungbuk and other regions. The collected data were analyzed, using SPSS 27.0, and the results found the followings. The above results confirm that perception of online and offline nail art education is correlated with service quality and satisfaction. However, there are limitations in generalizing the results due to a difficulty in accurate measurement. It is anticipated that if a subject area is expanded, and teachers' satisfaction is added for comparison and analysis, there would be better results.

• Journal of Convergence for Information Technology
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• v.8 no.6
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• pp.353-359
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• 2018

This study analyzes the academic achievement of students how much they are related to both NCS(national competency standards)-based education from university and the learning motives(internal motive, external motive) of the students based on current university students. For this study, a survey was conducted among 200 employees and are summarized as follow. First, that both internal and external motives to study were significant to have a good effect on academic achievement of students. Second, NCS-based education to have positive effect on academic achievement.

• Proceedings of the Korea Information Processing Society Conference
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• 2013.11a
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• pp.1347-1349
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• 2013

현시대 온라인 사용자들에게 각광받고 있는 형태의 웹기반 서비스의 한 형태인 소셜 네트워크 서비스는 동창모임, 지역모임 등의 다양한 현실 인간관계를 기반으로 한 사용자간의 매칭 기능을 제공하고 있다. 이러한 매칭 기능을 바탕으로 소셜 네트워크 서비스는 개인의 일상을 공유하는 용도로 사용되고 있다. 이와는 별도로 학습관리시스템은 대학이상의 고등교육 현장에서 사용되어 학습자의 학습 내용 및 그에 대한 교수자의 피드백을 주기 위한 용도로 이용되고 있다. 본 논문에서는 이러한 소셜 네트워크 서비스의 특성과 학습관리 시스템을 융합하여 학교현장 및 평생교육 관점에서 활용 가능한 소셜 네트워크 서비스기반의 사용자 협업형 학습관리시스템의 구조를 제시한다.

• Journal of the Korea Convergence Society
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• v.11 no.6
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• pp.367-374
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• 2020

This study was conducted to provide basic data for prioritization of family support services by examining the importance and performance of family support for parents of children with special education. To achieve the purpose of the study, a questionnaire survey was conducted with 220 parents of children from special education nationwide. As a result of the study, the importance of all 29 family support service items was rated high, but the performance level was low, and statistically significant differences were found. In addition, as a result of analysis of importance and performance, family support services related to physical and physical well-being and disability-related support were evaluated as high-priority, low-practice services, and it was a task that should be presented as a priority in family support services. On the other hand, it was found that family support services in the areas of family interaction support or emotional well-being were considered to be services that should be avoided due to their low importance but high performance. Based on the results of these studies, the direction for the operation of family support services for children with special education needs to be suggested in the future.

• Proceedings of the Korean Society of Broadcast Engineers Conference
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• 2020.07a
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• pp.513-516
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• 2020

방통융합기술이 급격히 발전하고 이에 따른 서비스가 진화함에 따라 기존 미디어 환경은 실감화, 지능화, 연결화, 융합화 되는 스마트미디어 시대로 진입하면서 인간 생활에 혁신을 가져오고 있다. 기존 교육 환경이 학교의 틀에서 일방향의 형태로 지식을 전달하는 체제이지만, 4차 산업혁명시대에 진입하면서 사회는 굳은 조직과 질서의 틀을 벗어나 빠르게 다변화 하고 복잡해지는 사회 구조가 되어 가고 있어 지식을 쌓는 전통적인 교육보다는 당면한 문제를 주도적으로 해결할 수 있는 창의적 역량을 키워주어야 사회에서 적응할 수 있는 시대가 되었다. 따라서 이러한 스마트미디어를 교육 시스템에 활용하면 4차 산업혁명시대에 적합한 창의적 역량을 발휘할 수 있을 것이며 학습의 성취도, 만족도, 몰입도 등에서 상당한 효과를 얻을 수 있을 것이다. 본 논문은 현재와 미래의 융합미디어 환경에서 바람직한 교육정책을 제안하고자 한다.

• Journal of Convergence for Information Technology
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• v.11 no.1
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• pp.225-235
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• 2021

This study presents how the recognition of nail care shop's SNS information and nail care service's quality affects to customer's satisfaction, with 257 women who is aged between 20 and 50, with survey. The recognition of nail care shop's SNS information is comprised with understanding, utilization, and loyalty. The recognition of nail care service's quality is comprised with external service, internal service, and the service attitude of employee. All the factors are verified with feasibility study and reliability test. The information about nail care service can be found at the internet and SNS most. The recognition of nail care shop's SNS information has positive effect with the satisfaction of SNS, and the recognition of nail care shop's quality has positive relationship with the satisfaction of nail care service. The various utilization of SNS service with systemic service attitude of employee can lead to positive effect of promoting a nail care shop.

• Journal of Convergence for Information Technology
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• v.11 no.10
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• pp.74-83
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• 2021

This study aimed to verify how nursing students' willingness to behave in a specific way based on satisfaction is affected by the quality of nursing education service in terms of educational program, professor, educational environment, and reputation and employment. For this, the research conducted a questionnaire survey of 350 nursing students at one college in Gyeongnam, through which 321 sheets of the form were finally collected, and processed using the SPSS 21.0 and AMOS 21.0 Programs. Summarizing the findings of this study, each factor of the abovementioned quality had a significantly positive influence on nursing students' satisfaction. The biggest influential was reputation and employment, followed by educational program, educational environment, and professors. Also, that satisfaction significantly, positively affected those students' willingness to do specific behaviors. In conclusion, education services for nursing students require quality management which reflects relative differences in influential power among factors as mentioned above.

• Journal of the Korea Convergence Society
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• v.13 no.5
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• pp.103-112
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• 2022

As an alternative to improving the quality of life of the elderly and meeting the needs of high-level care, nursing services and needs, we aim to be the basis for formulating improvement proposals by applying the development of a fragrant healing-based fusion and complex social service professional training program. After conducting a questionnaire survey of 30 trainees in Guangzhou for 16 days from June 14, 2021 to September 23, 2021, and conducted a 7-day questionnaire survey, the education preference survey showed that in the educational preference, aromatherapy education was the highest surveyed at 42.11%, and the need for aromatherapy courses after the application of educational programs was the highest at 50%, and satisfaction was the highest at 48%. Accordingly, this study is used as a basis for the revitalization of the age-friendly industry and aims to contribute to the consolidation of senior care and nursing services and the securing of excellent personnel related to high-value-added fusion and complex social services.

• The Journal of the Institute of Internet, Broadcasting and Communication
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• v.8 no.4
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• pp.97-104
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• 2008

Recently the navigation service and LBS (Location based Services) using map supports much information services on mobile terminal. Also Internet Web sites support user much information. But, the user has the difficulty for acquiring the service and the various information based on map because of searching the many Internet sites. Accordingly, this paper supports a convergence information service model of various culture, education, tourism, sport and traffic for accessing synthesizing information based on map. And we design and implement this model using 공개 API. We present a convergence information service model of culture, tourism, sport and bus line information form tour destination and cultural place of Jeju province using the model. Additionally, we develop this service model using apache web server on Linux environment, PHP and JavaScript, MySQL database and Map 공개 API. As this service model supports a convenience action of culture and tourism for Jeju islanders and tourists.