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http://dx.doi.org/10.22156/CS4SMB.2021.11.10.074

Effect of the Quality of Education Service for Nursing Students on their Satisfaction and Willingness to Engage in a Specific Behavior  

Heo, Eun-Ju (Dept. of Nursing, JinJu Health College)
Kim, Eun-Jeong (Dept. of Nursing, JinJu Health College)
Baek, Myung-Wha (Dept. of Nursing, JinJu Health College)
Lee, Hae-Rang (Dept. of Nursing, JinJu Health College)
Publication Information
Journal of Convergence for Information Technology / v.11, no.10, 2021 , pp. 74-83 More about this Journal
Abstract
This study aimed to verify how nursing students' willingness to behave in a specific way based on satisfaction is affected by the quality of nursing education service in terms of educational program, professor, educational environment, and reputation and employment. For this, the research conducted a questionnaire survey of 350 nursing students at one college in Gyeongnam, through which 321 sheets of the form were finally collected, and processed using the SPSS 21.0 and AMOS 21.0 Programs. Summarizing the findings of this study, each factor of the abovementioned quality had a significantly positive influence on nursing students' satisfaction. The biggest influential was reputation and employment, followed by educational program, educational environment, and professors. Also, that satisfaction significantly, positively affected those students' willingness to do specific behaviors. In conclusion, education services for nursing students require quality management which reflects relative differences in influential power among factors as mentioned above.
Keywords
The quality of education service; Students' satisfaction; Willingness to engage in a specific behavior; Nursing student; College student;
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