• Title/Summary/Keyword: 신뢰성 관리(reliability management)

Search Result 705, Processing Time 0.032 seconds

A Study on the Influence of IT Education Service Quality on Educational Satisfaction, Work Application Intention, and Recommendation Intention: Focusing on the Moderating Effects of Learner Position and Participation Motivation (IT교육 서비스품질이 교육만족도, 현업적용의도 및 추천의도에 미치는 영향에 관한 연구: 학습자 직위 및 참여동기의 조절효과를 중심으로)

  • Kang, Ryeo-Eun;Yang, Sung-Byung
    • Journal of Intelligence and Information Systems
    • /
    • v.23 no.4
    • /
    • pp.169-196
    • /
    • 2017
  • The fourth industrial revolution represents a revolutionary change in the business environment and its ecosystem, which is a fusion of Information Technology (IT) and other industries. In line with these recent changes, the Ministry of Employment and Labor of South Korea announced 'the Fourth Industrial Revolution Leader Training Program,' which includes five key support areas such as (1) smart manufacturing, (2) Internet of Things (IoT), (3) big data including Artificial Intelligence (AI), (4) information security, and (5) bio innovation. Based on this program, we can get a glimpse of the South Korean government's efforts and willingness to emit leading human resource with advanced IT knowledge in various fusion technology-related and newly emerging industries. On the other hand, in order to nurture excellent IT manpower in preparation for the fourth industrial revolution, the role of educational institutions capable of providing high quality IT education services is most of importance. However, these days, most IT educational institutions have had difficulties in providing customized IT education services that meet the needs of consumers (i.e., learners), without breaking away from the traditional framework of providing supplier-oriented education services. From previous studies, it has been found that the provision of customized education services centered on learners leads to high satisfaction of learners, and that higher satisfaction increases not only task performance and the possibility of business application but also learners' recommendation intention. However, since research has not yet been conducted in a comprehensive way that consider both antecedent and consequent factors of the learner's satisfaction, more empirical research on this is highly desirable. With the advent of the fourth industrial revolution, a rising interest in various convergence technologies utilizing information technology (IT) has brought with the growing realization of the important role played by IT-related education services. However, research on the role of IT education service quality in the context of IT education is relatively scarce in spite of the fact that research on general education service quality and satisfaction has been actively conducted in various contexts. In this study, therefore, the five dimensions of IT education service quality (i.e., tangibles, reliability, responsiveness, assurance, and empathy) are derived from the context of IT education, based on the SERVPERF model and related previous studies. In addition, the effects of these detailed IT education service quality factors on learners' educational satisfaction and their work application/recommendation intentions are examined. Furthermore, the moderating roles of learner position (i.e., practitioner group vs. manager group) and participation motivation (i.e., voluntary participation vs. involuntary participation) in relationships between IT education service quality factors and learners' educational satisfaction, work application intention, and recommendation intention are also investigated. In an analysis using the structural equation model (SEM) technique based on a questionnaire given to 203 participants of IT education programs in an 'M' IT educational institution in Seoul, South Korea, tangibles, reliability, and assurance were found to have a significant effect on educational satisfaction. This educational satisfaction was found to have a significant effect on both work application intention and recommendation intention. Moreover, it was discovered that learner position and participation motivation have a partial moderating impact on the relationship between IT education service quality factors and educational satisfaction. This study holds academic implications in that it is one of the first studies to apply the SERVPERF model (rather than the SERVQUAL model, which has been widely adopted by prior studies) is to demonstrate the influence of IT education service quality on learners' educational satisfaction, work application intention, and recommendation intention in an IT education environment. The results of this study are expected to provide practical guidance for IT education service providers who wish to enhance learners' educational satisfaction and service management efficiency.

The Effect of Job Characteristics on the Coffee Shop Barista Job Satisfaction and Turnover Intention - Focusing on Seoul·Gyeonggi Area - (커피전문점 바리스타의 직무특성이 직무만족, 이직의도에 미치는 영향 - 서울·경기 지역을 중심으로 -)

  • Kim, Jin-Hyung;Lee, Kang-Yeon;Yang, Dong-Hwi
    • Culinary science and hospitality research
    • /
    • v.22 no.4
    • /
    • pp.222-239
    • /
    • 2016
  • This study is composed of both a research of research literature and empirical analysis. With regard to literature based, consideration was given to present conditions of domestic coffee shops, thhe definition of barista, the duty characteristics baristas, and intention to change job. Empirical analysis established hypotheses and verified the effect of duty characteristics on job satisfaction and turnover intention. A survey to verifying the hypothesis of study was performed for 400 baristas who were working at their coffee shops with selecting coffee shops randomly in Seoul and Kyeonggi-do. 2012.08.15~2012.08.30, for 15 days, I performed survey, without faithless answers and questionnaires which weren't written, I used total 331 papers for actual analysis. Collected basic data were analyzed through SPSS 18.0 program by frequency analysis, correlation analysis, factorial analysis, reliability analysis, regression analysis, and so on. I suggested like this for managing effective human resources. For increasing satisfaction of duty of barista, manager should give opportunity for attending important duty to barista, and because of this, barista can feel sense of responsibility and self-esteem.

A Study on the Implementation of Signal Transmission System Within Electric Culvert (지하 전력 구내에서 신호 전송 시스템의 실현에 관한 연구)

  • 진달복;오상기;최성주;나채동
    • The Proceedings of the Korean Institute of Illuminating and Electrical Installation Engineers
    • /
    • v.7 no.3
    • /
    • pp.49-56
    • /
    • 1993
  • This paper describes design and implementation of signal transmission system using LCX as communication media, which has characteristics of high reliability easy for expansion and complex transmission of voice, data and video signal in Electric culvert. In this system, we estimated system performance as result of variable transmission characteristics test. In case of voice signal, transmission loss characteristics improved 5-10(dB] than designed Values in received signal level. In the test of speech quality estimation, we obtained satisfactory result as speech intensity = 3 (QSA value), speech atriculation = 4 (QRK value). As for data and video signal transmission, communication success rates were 981% 1 in monitoring and control functional test. As a result of transmission characteristics test in transmission line and system, transmission range by LCX communication system without repeater can reach in 6Km. This paper presents basic construction method using LCX communication system for total management in Electric culvert.

  • PDF

Effects of Hotel Employee' Followership on Service Orientation (호텔구성원의 팔로워십이 서비스지향성에 미치는 영향)

  • Lee, Sang-Woo
    • The Journal of the Korea Contents Association
    • /
    • v.13 no.6
    • /
    • pp.450-458
    • /
    • 2013
  • This study aims to suggest implications on hotel HR management through the research on the influence relation with voluntary behaviors that increase the effectiveness of work functions and also hotel employee' perceived followership contributing to achievement of hotel's goals. As study methods to achieve the study objective suggested above, we aim to conduct literature research and empirical study. The data are analyzed by such frequency analysis, validity analysis, reliability analysis, correlation analysis, confirmatory factor analysis, covariance structure analysis. The SPSS 10.1 and AMOS 4.0 for Windows program was used to investigate material. The major finding can be summarized as follow: The analysis on relationship between followership and revealed that 'critical thinking' and 'enthusiasm' dimensions of but 'active participation' dimension of followership has not affected service orientation. The expected effects through this study are like below. First, it is expected that the theory about followership will be extended by verifying the causal relation between followership and internal mental state. Second, it is also expected to be able to suggest alternatives for qualitative improvement of service and emphasis of the importance of hotel employee'.

Effective Backup and Real-Time Replication Techniques for HSS System in All-IP Mobile Networks (All-IP 이동 통신망에서 HSS 시스템의 효과적인 백업과 실시간 이중화 기법)

  • Park, Seong-Jin;Park, Hyung-Soo
    • Journal of the Korea Academia-Industrial cooperation Society
    • /
    • v.10 no.4
    • /
    • pp.795-804
    • /
    • 2009
  • An HSS(Home Subscriber Server) system requires a main-memory database on main-memory unit for the real-tine management of the subscriber information in the mobile communication service, in that the system controls not only basic data for handling calls of users, but also additional service data related to user authentication and operational data. Nonetheless, HSS-DBS system, requiring the reliability and stability, need more secure data store method and a back-up technique because the system have a long startup time and the big problem on the failures of main-memory. This paper proposes an efficient back-up replication technique, on the basis of enhancing the stability and performance of HSS system. The proposed shadowing back-up technique adopting the delayed recovery process, can help minimize the real-time back-up overloads by location registration, while the proposed backup replication method enables more stable system operations with replicating the data to remote server in real time.

The Study of Software Reliability Model from the Perspective of Learning Effects for Burr Distribution (Burr분포 학습 효과 특성을 적용한 소프트웨어 신뢰도 모형에 관한 연구)

  • Kim, Dae-Soung;Kim, Hee-Cheul
    • Journal of the Korea Academia-Industrial cooperation Society
    • /
    • v.12 no.10
    • /
    • pp.4543-4549
    • /
    • 2011
  • In this study, software products developed in the course of testing, software managers in the process of testing software test and test tools for effective learning effects perspective has been studied using the NHPP software. The Burr distribution applied to distribution was based on finite failure NHPP. Software error detection techniques known in advance, but influencing factors for considering the errors found automatically and learning factors, by prior experience, to find precisely the error factor setting up the testing manager are presented comparing the problem. As a result, the learning factor is greater than automatic error that is generally efficient model could be confirmed. This paper, a numerical example of applying using time between failures and parameter estimation using maximum likelihood estimation method, after the efficiency of the data through trend analysis model selection were efficient using the mean square error and $R^2$.

Power Optimization Method Using Peak Current Modeling for NAND Flash-based Storage Devices (낸드 플래시 기반 저장장치의 피크 전류 모델링을 이용한 전력 최적화 기법 연구)

  • Won, Samkyu;Chung, Eui-Young
    • Journal of the Institute of Electronics and Information Engineers
    • /
    • v.53 no.1
    • /
    • pp.43-50
    • /
    • 2016
  • NAND flash based storage devices adopts multi-channel and multi-way architecture to improve performance using parallel operation of multiple NAND devices. However, multiple NAND devices consume higher current and peak power overlap problem influences on the system stability and data reliability. In this paper, current waveform is measured for erase, program and read operations, peak current and model is defined by profiling method, and estimated probability of peak current overlap among NAND devices. Also, system level TLM simulator is developed to analyze peak overlap phenomenon depending on various simulation scenario. In order to remove peak overlapping, token-ring based simple power management method is applied in the simulation experiments. The optimal peak overlap ratio is proposed to minimize performance degradation based on relationship between peak current overlapping and system performance.

An Empirical Study on the Obstacle Factors of ISMS Certification Using Exploratory Factor Analysis (탐색적 요인 분석을 이용한 기업의 ISMS 인증 시 장애요인에 관한 연구)

  • Park, Kyeong-Tae;Kim, Sehun
    • Journal of the Korea Institute of Information Security & Cryptology
    • /
    • v.24 no.5
    • /
    • pp.951-959
    • /
    • 2014
  • In the past few years, data leakage of information assets has become a prominent issue. According to the National Intelligence Service in South Korea, they found 375 cases of data leakage from 2003 to 2013, especially 49 of cases have been uncovered in 2013 alone. These criminals are increasing as time passes. Thus, it constitutes a reason for establishment and operation of ISMS (Information Security Management System) even for private enterprises. But to be ISMS certified, there are many exposed or unexposed barriers, moreover, sufficient amount of studies has not been conducted on the barriers of ISMS Certification. In this study, we analyse empirically through exploratory factor analysis (EFA) to find the obstacle factors of ISMS Certification. The result shows that there are six obstacle factors in ISMS Certification; Auditing difficulty and period, Consulting firm related, Certification precedence case and consulting qualification, Internal factor, CA reliability and auditing cost, Certification benefit.

Research on 5G Base Station Evaluation Method through Electromagnetic Wave Intensity Prediction Model (전자파 강도 예측 모델을 통한 5G 기지국 평가 기법 연구)

  • Lee, Yang-Weon
    • Journal of the Korea Institute of Information and Communication Engineering
    • /
    • v.25 no.4
    • /
    • pp.558-564
    • /
    • 2021
  • With the recent introduction of 5G, electromagnetic radiation sources are spreading throughout life, so it is necessary to establish a citizen-centered electromagnetic safety management system. In particular, the beamforming method of the 5G antenna increases the power density measurement of electromagnetic waves by more than 10 times when the wireless base station is installed, so it is unreasonable to determine the safety by physical measurement. Therefore, it is necessary to determine the presence or absence of electromagnetic wave safety in daily life through a predictive method by calculation through systematic model analysis. In this paper, in order to check the possibility of a 5G wireless base station using an electromagnetic wave numerical analysis tool as a way to solve this problem, we compared the measured values of the actual base stations and the predicted values through the prediction model to compare the reliability. A method of constructing a real-time base station electromagnetic wave strength prediction evaluation system combined with software was also proposed.

Technology Development of Entry-Level MiC Smart Photovoltaic System based on SOC (SoC 기반 보급형 MiC 스마트 태양광발전시스템 기술개발)

  • Yoon, Yongho
    • The Journal of the Institute of Internet, Broadcasting and Communication
    • /
    • v.20 no.3
    • /
    • pp.129-134
    • /
    • 2020
  • Moisture infiltration inside the solar cell module, filling of EVA sheet, melting of the frame seal, and deterioration of power generation performance in the module one year after installation are occurring. Whitening phenomenon, electrode corrosion phenomenon, and dielectric breakdown phenomenon are appearing in solar cell module installed in Korea before 5-7 years, leading to deterioration of power generation performance, and big problems for long-term reliability and long life technology are emerging. Therefore, in order to solve these problems, the development of a micro inverter (MiCrco Inverter Converter, MiC) including the function of securing the durability of the solar cell module and monitoring the aging progress and the solar cell based on the monitoring data from the MiC smart monitoring programs have been proposed to determine the aging of modules. In addition, in order to become a highly efficient solar smart monitoring system through systematic operation management through IT convergence with MiC that has enhanced monitoring function of solar cell module, SoC(System On Chip) in micro inverter is the environment for solar cell module. There is a demand for functions that can detect information in a complex manner and perform communication and control when necessary. Based on these requirements, this paper aims to develop SoC-based low-cost MiC smart photovoltaic system technology.