• Title/Summary/Keyword: 시설만족도

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A Study on Walking Safety Satisfaction according to Vulnerable Pedestrians' Access to Public Facilities (교통약자의 공공시설 접근성에 따른 보행안전 만족도 연구)

  • Kwon, Yeon Hwa;Choi, Yeol
    • KSCE Journal of Civil and Environmental Engineering Research
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    • v.41 no.1
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    • pp.65-74
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    • 2021
  • This study empirically analyzes the effect of pedestrians' personal and household characteristics and accessibility to public facilities on a walking safety satisfaction (WSS) level. The aim is to find ways to improve vulnerable pedestrians' WSS level and contribute to the creation of an inclusive urban environment. As a result of the analysis, age and gender variables were important for elderly people, and education was an important factor for disabled people. The WSS level was impacted by the factors of single-person households, income, and residential areas. In the case of accessibility to public facilities, the greater the satisfaction with accessibility to public institutions, urban parks and green areas, and public transport, the greater the WSS for the elderly and the disabled. And, the greater the satisfaction with accessibility to commercial facilities, the greater the WSS was for the elderly's WSS. However, the satisfaction with access to medical facilities was the opposite in the case of the elderly.

Analysis of satisfaction with the service user senior center Focused on senior welfare center Gangseo-gu & Eunpyong-gu (노인복지시설 이용자의 서비스 만족도 분석 은평구·강서구 노인복지시설을 중심으로)

  • Kim, Sek-Gooen;An, Hong-Seon
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.12 no.7
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    • pp.3046-3052
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    • 2011
  • This study, continuing education programs and elderly welfare center in order to verify the source of satisfaction perceived elderly welfare center services for the elderly aged 60 or over to use the various welfare services for elderly, distribute the questionnaire with the permission of the welfare centers, utilizing a material portion 175. This study used PASW 18.0 program on the collected data and for data analysis, detailed statistical analysis methods used were t-test and One-way ANOVA. Gender were observed in higher overall satisfaction of a man, granted a high degree of satisfaction lower age, education elementary school, at least university graduates, found that satisfaction is high. In health, become clear that the more satisfied the more you health, spending money a month it became clear that the more satisfied the elderly to be used about 300,000 won to 500,000 won use period found that the elderly were more satisfied if less than one year and more than three years. In the region, Gangseo-gu is found to be slightly higher overall satisfaction with services than the Eunpyong-gu.

Factors related to Family Caregiver Satisfaction with Elderly in Nursing Facilities (시설입소 노인환자 부양가족의 만족도 영향요인)

  • Kim, Young ae;Kim, Soon Ae;Lee, Joo Young;Hwang, Moon Sook;Yoon, Hee Sang
    • 한국노년학
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    • v.29 no.2
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    • pp.395-405
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    • 2009
  • This study aims at providing an upgraded suggestion to improve satisfaction for the family caregiver. This study was conducted to find the relationship between satisfaction and family support and outcome indicator to investigate the factors that have influence on the satisfaction. The study population was 126 families of 5 elderly residing in institutionalized elderly homes in seoul and kyunggi. The data collection was measured satisfaction, family support, and outcome indicator instrument. The satisfaction showed meaning relationship with outcome indicator and family support. Explainary power of independent variables of product index was 23%. Factors influencing satisfaction for the family was economic level, family support and outcome indicator. This study was done to give suggestions to improve family caregiver satisfaction and to serve as a basis for policy strategies by examining the current conditions of the nursing facilities.

A Study on Patient Satisfaction According to Medical Service of Patients Visiting Public Health Centers and Hospital (보건소와 병원방문환자의 의료서비스에 따른 환자 만족도 연구)

  • Lee, Kyeong-Hwa
    • Journal of the Health Care and Life Science
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    • v.9 no.1
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    • pp.87-93
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    • 2021
  • Effects on Health Center and Hospital Visit Patient Characteristics and Overall Satisfaction As a result of comparing the characteristics of visiting patients in the public health centers and hospitals, the number of patients at the public health centers was relatively higher than the hospital patients, the number of medical benefits patients was higher, and there were more vaccinations or physiotherapy patients than the purpose of disease treatment.There was a small number of private insurances,The older adults were more. The most influential variable on the overall satisfaction level of the public health center is the facility satisfaction And doctor satisfaction had a weak effect.In the case of hospitals, the facility satisfaction Also, the degree of satisfaction with doctors, satisfaction with medical expenses, and satisfaction with treatment environment were in order.

A Study on Goods Purchase and Facility Use in Badminton Club Members Using the IPA Matrix Analysis (IPA Matrix 분석을 이용한 배드민턴 생활체육 동호인의 용품구매 및 시설 이용에 관한 연구)

  • Ahn, Yong-Duk;Shin, Jeong-Hun
    • Journal of Korea Entertainment Industry Association
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    • v.15 no.5
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    • pp.115-128
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    • 2021
  • The purpose of this study is to examine the importance and satisfaction perceived in the purchase of goods and the use of a court in badminton club members. The results will be used for basic data to increase club members and present the methods to activate badminton. The survey on goods, price, programs, facilities, staff, and publicity was conducted. The IPA matrix was applied for data processing. The following conclusions were drawn. First, as a result of analyzing the ranking of importance and satisfaction, the first place of importance was coach's professionalism of staff factors, followed by safety of facility factors and program contents and effects of program factors. The first place of satisfaction was cleanliness and management of facility factors, followed by coach's professionalism of staff factors and staff's kindness of staff factors. Second, as a result of the IPA matrix of importance and satisfaction, Quadrant I included appropriateness of training time and program contents and effect of program factors, parking size and cleanliness and management of facility factors, coach's professionalism and staff's service attitude of staff factors, and customer service and complaint resolution of publicity factors. Quadrant II showed appropriateness of price, value for money, and discount policy of price factors and materials and design of goods factors. Quadrant III included excellent customer service of goods of goods factors, various program construction of program factors, court location and accessibility, and various convenient facilities of facility factors, and various publicity and event programs, website construction, and various publicity strategies of publicity factors. Quadrant IV showed brand value of goods, awareness, and brand specialty of goods of goods factors.

Analysis of the Interrelations among Perceptions of Satisfaction with Service in the Users of Sports Facilities (체육시설 이용객의 서비스 만족도 인식간 상호관계 분석)

  • Lee, Yang-Gu
    • Journal of the Korea Convergence Society
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    • v.9 no.12
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    • pp.337-344
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    • 2018
  • This study aims to provide the basic data for the revitalization, efficient operation and management of sports facilities by investigating the perceptions of the service satisfaction in the users of public sports facilities. As the subjects of this study, 225 residents in the Chungbuk region were selected regardless of their sexes, and correspondence analysis method was applied to examine the interrelations among perceptions in the users of public sports facilities. The findings obtained through the research results are summarized as follows: First, it is necessary to construct and improve public sports facilities for the efficiency of their operation and the reflection of the users' demand for service satisfaction. Second, it is necessary to approach from the welfare aspect in the plan for the utilization of public sports facilities and to develop and provide various activity programs for the consumers' classes.

The Effects of Apartment Facility Maintenance on the Residential Satisfaction of Residents (아파트 시설물 유지관리가 입주자의 주거만족도에 미치는 영향)

  • Kim, Myung-Hee;Kong, Ha-Sung
    • The Journal of the Convergence on Culture Technology
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    • v.6 no.3
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    • pp.175-183
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    • 2020
  • This study suggests a solution regarding the effects of apartment facility maintenance and fire safety facility maintenance on the residential satisfaction of residents. The results are as follows. Firstly, facility maintenance had a negative effect on residential satisfaction. Analysis revealed that residential satisfaction decreased the more breakdowns there were in the facilities. This revealed that when maintenance staff neglect the residents' complaints due to the repetitive aspect of their jobs, there was a negative effect on residential satisfaction; therefore, residential satisfaction must be increased by maintaining the facilities well and training support for maintenance staff. Secondly, fire safety facilities had a negative effect on residential satisfaction. Analysis revealed that residential satisfaction decreased the more malfunctions there were in the fire safety facilities and the more replacements there were in fire fighting equipment. This revealed the importance of safety and the fact that the apartment heavily relies on fire safety facilities because there may be a low awareness regarding safety; therefore, maintenance staff must lower the damage from fire safety facilities and to increase the residential satisafaction of residents. Lastly, there needs to be repetitive training and education for residents regarding fire fighting and evacuating in accordance with the fire fighting plan as a means to strengthen residents' safety awareness.

Influence of the Natural Forest Service Quality on User's Satisfaction and Demand for Revisit - By Focusing on Five Natural Forest in Kyung-buk Province - (자연휴양림의 서비스 품질이 이용자 만족도 및 재방문 의도에 미치는 영향 분석 - 경북지역 5개 자연휴양림을 중심으로 -)

  • Lee, Jong-Jin;Lee, Hyun-Taek;Cho, Hyun-Ju
    • Journal of the Korean Institute of Landscape Architecture
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    • v.40 no.2
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    • pp.64-73
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    • 2012
  • The purpose of this research is to practically figure out the relationship between Natural Forest service quality on user's satisfaction and demand to revisit. The results are as follows: First, the agent service quality, facility, accessibility, and cost as factors of the Natural Forest service quality. These are all influenced positively for visitor's satisfaction by priority of agent service> accessibility> facility> cost. Second, the agent service quality, facility, accessibility are all influenced positively on visitor's demand on revisit by priority of agent service> accessibility> facility. But the cost doesn't make an influence on revisiting. Third, the visitor's satisfaction made it as an influence on revisiting demand positively. These are the results for the research m service quality, user's satisfaction, facility, accessibility, and cost of the 5 Natural Forest over the Kyung-buk Province. We finally figured out the agent service quality is the most important factor to improve the quality of Natural Forest facility. We are sure about the improvement of the agent service quality which will make it successful.

Factors Determining the Quality of Life of Elders Using the Health Town (건강타운 이용노인의 삶의 질 변화 결정요인)

  • Lee, Hyoung-Ha
    • Journal of the Korea Society of Computer and Information
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    • v.17 no.6
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    • pp.201-209
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    • 2012
  • This study was conducted in order to empirically analyze factors affecting the quality of life in the elder resulting from the use of elderly leisure facilities in the community. For this purpose, we surveyed the elder using the senior health town of Gwang-ju Metropolitan City to see whether the quality of life in the elder is influenced by factors such as facilities' environment within the health town, the capacity for the staff and instructors, and the elders' satisfaction with programs. The results of this study are expected to provide practical solutions for enhancing the quality of life in senior users. The survey was performed with 1,038 elders aged over 60 who were using the senior health town of Gwang-ju Metropolitan City by using a self-administered questionnaire and being interviewed with surveyors. The period of the survey was from the 10th to 15th of December, 2010. According to the results of this study, variables affecting the elders' quality of life were academic qualification (B= .074, p<0.05), instructors satisfaction (B=.172, p<0.001), staff satisfaction (B=.104, p<0.01), and facilities and environment satisfaction (B=.217, p<0.001). That is, the lower academic background they have, the higher instructors', staff's, facilities and environment's satisfaction are, the quality of life in the elder was positively affected. In particular, facilities and environment's satisfaction show a relatively high effect and this suggests the necessity to modernize cultural and leisurely facilities in community for senior citizens and create pleasant environment in order to improve the quality of life in the elder.

The Effects of Self-Esteem and Job Stress on the Job Satisfaction of Mental Health Workers (정신재활시설 종사자의 자아존중감과 직무스트레스가 직무만족도에 미치는 영향)

  • Park, Jeong Hwa
    • The Journal of the Korea Contents Association
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    • v.21 no.6
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    • pp.598-608
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    • 2021
  • The purpose of study is to examine the effects of self-esteem and job stress on mental rehabilitation facility workers and through this, it aims to increase self-esteem of mental health facility workers and lower job stress so that it can increase job satisfaction and use it as basic data for program development that can manage these efficiently. The data collection period was from October 1, 2016 to October 20 and the subjects were 129. Regarding data collection method, the data were collected by asking the consent of workers of 33 mental health facilities in metropolitan city and special metropolitan city. The collected data were analyzed using the SPSS WIN 22.0. The finding are as follow; The participants' self-esteem level was 3.04 (±.47) at the maximum of 4, Job stress level was 2.89 (±.68) at the maximum of 5, Job satisfaction was 3.06 (± .62) at the maximum of 4. self-esteem and job satisfaction showed a statistically significant positive correlation. Job stress and self-esteem showed a statistically significant negative correlation. Self-esteem and job stress were the influencing factors, and these two variables have predicted job satisfaction to be 58.8%. It was found that self-esteem and job stress are important factors on job satisfaction. Job satisfaction is improved by developing a program which improves self-esteem of mental health facility workers and reduces job stress so that it manages job satisfaction efficiently.