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http://dx.doi.org/10.22961/JHCLS.2021.9.1.87

A Study on Patient Satisfaction According to Medical Service of Patients Visiting Public Health Centers and Hospital  

Lee, Kyeong-Hwa (Department of Health Administration, Songho University)
Publication Information
Journal of the Health Care and Life Science / v.9, no.1, 2021 , pp. 87-93 More about this Journal
Abstract
Effects on Health Center and Hospital Visit Patient Characteristics and Overall Satisfaction As a result of comparing the characteristics of visiting patients in the public health centers and hospitals, the number of patients at the public health centers was relatively higher than the hospital patients, the number of medical benefits patients was higher, and there were more vaccinations or physiotherapy patients than the purpose of disease treatment.There was a small number of private insurances,The older adults were more. The most influential variable on the overall satisfaction level of the public health center is the facility satisfaction And doctor satisfaction had a weak effect.In the case of hospitals, the facility satisfaction Also, the degree of satisfaction with doctors, satisfaction with medical expenses, and satisfaction with treatment environment were in order.
Keywords
Healthcare; Patient Satisfaction; Medical Service; Public Health Center; Treatment environment;
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