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DOI
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KangHojin, "The Determinants of Citizen's Satisfaction Index with Cultural Welfare Services", Korean Public Administration Review, Vol.38 No.2, pp. 23-40, 2004.
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OhChangGuen, "The Study of Social Welfare Center' Service Evaluation Using SERVQUAL Model", The Journal of Pubic Welfare Admimistration, Vol.16 No.2, pp.199-226.
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7 |
YuSamHui, "A Study on SERVQUAL in Social Work Service", KCA, Vol.5 No.1, pp. 177-228, 2004.
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8 |
YuSamHui, "A Study on SERVQUAL in Social Work Service", KCA, Vol.5 No.1, pp. 177-228, 2004.
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