• The Journal of the Korea Contents Association
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• v.20 no.11
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• pp.88-100
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• 2020

This study explored the impact of perceiving communication and empathy skills of workers in the food service industry on communication satisfaction. This study surveyed 715 customers and workers. First, the result showed that the higher the people thought communication skills of worker were, the higher they felt satisfaction on communication in restaurants for both customers and workers. Workers perceived their communication kills better than customers did. Second, the higher the people thought empathy skills of worker were, the higher they were satisfied on communication in restaurants for both customers and workers. Workers perceived their empathy kills better than customers did. Lastly, multiple regression analysis results showed that communication and empathy skills independently had the impact on communication satisfaction for customers. But only communication skills had the impact on satisfaction amongst workers. Maybe the impact of empathy skill was included with that of communication skills. This indicated that there existed the perceptual difference between customers and laborers about communication satisfaction.

• The Journal of the Korea Contents Association
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• v.21 no.3
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• pp.217-231
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• 2021

This study focuses on the effects of child daycare center teacher's communication skills on group cohesiveness, empathy, and communication satisfaction. For research purposes, 197 child daycare center teachers were selected for survey on communication skills, group cohesiveness, empathy, and communication satisfaction. Daycare centers were categorized into three groups, including national, private, and home centers. Research results displayed that the communication skills of daycare center teachers had effects on group cohesiveness for all three groups of national, private, and home centers. The communication skills of daycare center teachers provided positive effects on group cohesiveness, contributing to accomplishment of organizational goals. In addition, the communication skills of daycare center teachers had effects on empathy for all three groups of national, private, and home centers. The higher level of communication skills of daycare center teachers will ultimately lead to enhanced skills in understanding and sympathizing with children, parents, and other teachers. Third, the communication skills of daycare center teachers had effects on communication satisfaction for all three groups of national, private, and home centers. The higher level of communication skills of daycare center teachers displayed enhanced level of communication satisfaction between children, parents, and other teachers.

• 대한공업교육학회지
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• v.40 no.1
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• pp.105-120
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• 2015

The purpose of this study was to extract of Sub-elements of technological communication skills and to construct of a system model. In order to achieve the goal of the study, it was carried out in two steps: (1)Extraction sub-elements and definitions of technological communication skills, (2)Development of a system model of technological communication skills. Obtained conclusions by the process of this research were as follows. First, sub-elements of the technological communication skills were extracted and they were images, sketches, flowcharts, drawings, prototyping, symbols tables graphs and presentations. Second, using the 'technological communication tools' based on the "collaborative activities in online and offline', technological communication skills were defined as communication skills to be raised through the process of 'Idea through the Communication', 'Realization through the Communication', 'Wrap up through the Communication'. Third, technological communication skills were described as the system, in which 'Idea through the Communication(images, sketches, flowcharts)', 'Realization through the Communication(design, prototyping)', 'Wrap up through the Communication(symbol table graph, presentation)' were collaboratively activated. Fourth, checking tool for the technological communication skills was developed, based on checking tool for the existing communication skills and system model for technological communication skills. And it was improved by the expert validity test.

• The Journal of the Korea Contents Association
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• v.14 no.6
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• pp.466-476
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• 2014

The purpose of this study was to examine the relation of day-care teachers' communicative competence and family-teacher communication. One hundred and fifty five teachers in day-care centers in Gyeonggi-do Suwon-si participated in the study and descriptive, correlation, multiple regression analysis were conducted. The results are as follows: First, the communicative competence of day-care teachers differed according to their age, education and career level and their type of institute. Second, the family-teacher communication level of day-care teachers differed according to their education level and their type of institute. Thirds, the communicative competence of day-care teachers had a statistically significant positive correlation to family-teacher communication.

• Proceedings of the Korea Water Resources Association Conference
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• 2006.05a
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• pp.154-158
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• 2006

유역종합치수계획 수립시 유역내 해당 지점에서의 하도와 유역에 대한 홍수량 배분은 원활한 목표연도 홍수량 처리, 치수안전도 증대, 치수경제성 등을 고려하여 하도 및 유역에서 실현 가능한 모든 홍수방어대안 등을 검토하여 적절한 홍수량이 분담되도록 결정되어야 한다. 그러나 기존 문헌 및 연구에서 제시하고 있는 홍수량 배분에 대한 규정은 구체적이지 못하고 추상적이며 계획수립시 하도 홍수소통능력에 대한 객관적인 기준과 고려없이 하도분담량을 설정하고 있다. 이에 본 연구에서는 하도 홍수소통능력 평가에 대한 합리적인 기준설정이 필요하다고 판단되어 기존의 문헌 및 사례 등을 종합 분석하여 하도의 홍수소통능력 평가기법을 개발하였다. 하도 홍수소통능력의 판단기준은 하천내 유수의 소통능력은 물론, 하도내 수위가 높음으로 인해 내수배제가 원활히 이루어지지 못해 발생하는 홍수피해를 최소화할 수 있도록 5단계로 구분하였다. 그리고 제내지의 토지이용현황, 자산분포와 인구밀집도 등을 고려한 평가기준이 될 수 있도록 하였다. 내수에 대한 하도 홍수소통능력 검토시 도시하천의 경우에는 홍수피해 위험이 높고 자산이 많이 분포되어 있는 하천구간은 소파기준에 해당하는 침수심 0.5m 기준을 적용하였다. 그리고, 농경지하천의 경우는 농경지 침수시간에 따른 작물 피해액 기준을 도시하천의 개념과 유사하게 적용하여 홍수피해잠재능이 높은 지역에 위치한 하천의 경우는 침수지속시간이 24시간 이내가 되도록 적용하였다.

• Journal of Convergence for Information Technology
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• v.7 no.6
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• pp.79-87
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• 2017

The purpose of the convergence study is to confirm the relevance between communication awareness and communication ability and communication self-efficacy. The subjects were 128 college students studying convergence education. They answered to a self-report questionnaire during March 13 to 24, 2017. The instrument for Awareness toward communication, Communication ability, Communication self-efficacy was done by Likert 5 point scale. Data was analyzed by technical statistics, t-test, one way ANOVA, Pearson's correlation coefficient and post-hoc Scheffe test using SPSS/Win 21.0 program. As a result, awareness toward communication level $3.50{\pm}.41$ point, communication ability $3.32{\pm}.38$ point and communication self-efficacy $3.00{\pm}.40$ among. Communication Awareness was positively correlated with communication ability level and communication self-efficacy. If there is an intervention program that improve the level of communication self-efficacy, it is expected to enhance the communication ability.

• Proceedings of the Korea Contents Association Conference
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• 2018.05a
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• pp.457-458
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• 2018

본 연구는 간호대학생의 정신간호실습을 위해 역할극을 활용한 의사소통능력 강화 프로그램을 적용하고, 그 효과를 검정하기 위함이다. 적용된 프로그램은 실제 실습현장에서 접하기 쉬운 사례를 바탕으로 시뮬레이션의 한 방법인 역할극을 주요한 교수방법으로 구성하여 적용하었다. 역할극을 활용한 의사소통능력 강화 프로그램을 통해 간호대학생들은 의사소통 지식과 의사소통 수행능력, 의사소통 자기효능감, 학습동기 및 교육만족도 향상에 효과적이었다.

• Journal of Gifted/Talented Education
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• v.24 no.1
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• pp.149-164
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• 2014

The purpose of this study was to compare scientific communication skills between the gifted students and the general students. Subjects were 60 gifted students of the Institute for The Gifted Education and 69 general elementary school students. Scientific communication skills were classified into two types - scientific explanation and opinion, and four forms - letter, number, table, and figure. The results of this study were as follows: Gifted students' Scientific Communication Skills is better than ordinary students'. Detailed findings are following. Independent sample t-test performed on type and form of Scientific Communication Skills used by students showed significant difference between two groups. This result gave important information about tendency of each group.

• Journal of Digital Convergence
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• v.19 no.2
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• pp.549-560
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• 2021

The study was done to investigate the mediating effects of communication ability on the relationship among self-awareness, empathy, emotional intelligence and interpersonal competence of nursing students. Data on subject's self-awareness, empathy, emotional intelligence and interpersonal competence were collected using a structured self-reporting questionnaire. During September and December 2019, data were collected from 282 nursing students in J and K cities. Data were analyzed using three-step mediated regression analysis with the SPSS WIN 21.0 programs. Self-awareness, empathy, emotional intelligence and communication ability were positively correlated with interpersonal competence of nursing students. Also, communication ability had a partial mediating effect on the relationship among self-awareness, empathy, emotion intelligence and interpersonal competence. These finding indicate that it will be more effective to education strategies that can increase self-awareness, empathy, emotional intelligence and communication ability together when developing education programs that improve interpersonal competence.

• The Journal of the Korea Contents Association
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• v.20 no.6
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• pp.579-589
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• 2020

The purpose of this study is to understand the effects of ego-resilience, empathic ability of preliminary broadcasters on communication ability and to explore what university should do. The subjects of the study analyzed the relationship between self-resilience, empathic ability and communication ability among 333 preliminary broadcasters in the journal and broadcasting, media related departments of five universities in Busan. As a result of the research analysis, first, the preliminary broadcasters had the highest empathic ability, followed by communication ability and ego-resilience. Second, ego resilience according to the general characteristics of preliminary broadcasters was significantly different according to gender, major satisfaction, and club activities. There were significant differences according to satisfaction and club activities. Third, the correlation between ego resilience, empathic ability, and communication ability of preliminary broadcasters has a significant static correlation, and the correlation between empathic ability and communication ability is the highest. Fourth, the factors influencing communication ability were empathic ability, ego resilience, and gender. It will be meaningful as a study that the factors influencing communication ability related to preliminary broadcasters are empathic and ego resilience. Therefore, it is necessary to prepare a plan such as opening a curriculum to improve the communication ability of preliminary broadcasters.