• Title/Summary/Keyword: 서비스경험

Search Result 2,422, Processing Time 0.025 seconds

An Analysis of Factors Affecting Satisfaction with Seoul Public Bike (서울시 공공자전거 이용환경 만족도 영향요인 분석)

  • Kim, So-Yun;Lee, Kyung-Hwan;Ko, Eun-Jeong
    • Journal of the Korea Academia-Industrial cooperation Society
    • /
    • v.22 no.2
    • /
    • pp.475-486
    • /
    • 2021
  • The purpose of this study was to propose a policy direction to improve the service of public bicycles in Seoul by identifying the physical characteristics that affect the satisfaction level in the Seoul Metropolitan Government's public bicycle use environment. To this end, a survey was conducted on users regarding their experiences using public bicycles in Seoul, and the responses of 567 people were analyzed. IPA analysis and ordinal logistic analysis were used. An analysis of the Seoul Metropolitan Government's public bicycle IPA showed that the satisfaction level was lower than that of importance in all categories. Among them, the most urgent need for improvement was the installation of bicycle roads, improved connectivity of bicycle roads, improved road management, classification of roads and bicycle roads, improved safety during night driving, and low satisfaction levels. Second, an analysis of the factors affecting the satisfaction in the public bicycle use environment showed that the model's explanatory power increased significantly from 0.062 to 0.437 after incorporating perceived variables, confirming that the perceived neighborhood environment characteristics are an important variable for determining the satisfaction level in the public bicycle use environment, among the perceived neighborhood environmental characteristics, accessibility, convenience, manageability.

A Study on the Effect of Delivery App Usage Properties of Food service Franchisee on the Satisfaction, Business Performance and Intention of Reusing

  • Song, Ji-Hyun;Jo, Gye-Beom
    • Journal of the Korea Society of Computer and Information
    • /
    • v.25 no.12
    • /
    • pp.305-313
    • /
    • 2020
  • In this paper, We Propose a ways how franchise service of delivery app should be made by analyzing the effect of delivery app usage properties of food service franchisee on satisfaction, business performance and intention of reusing, and suggest support plan of delivery app for franchise by food service franchisee. This study conducted survey on 212 franchises that have experience using delivery app among food service franchisees. To verify the hypothesis of the study, single regression and multiple regression analysis were conducted for verifying the relationship between variables. Key results of the study are as follows. First, it was found that the delivery app usage properties of food service franchisee had a positive relationship with satisfaction. Second, it was found that the delivery app usage properties of food service franchisee had positive relationship with business performance. Third, the satisfaction was found to affect business performance. Fourth, it was found that the satisfaction didn't affect the intention of reusing, and business performance was found to have a positive effect on the intention of reusing. It is necessary to increase the satisfaction of using of franchises through continuous management and reasonable pricing policies, and the headquarter of franchisee should be able to contribute to energetic sales of franchises through effective cooperation with delivery app companies.

The Effect of Exclusion from the National Basic Livelihood Security System on Material Hardship among the Low-income Elderly People: Moderating Effects of Social Support (국민기초생활보장 수급에서의 배제가 저소득 노인가구의 물질적 결핍에 미치는 영향: 사회적 지지의 조절효과)

  • Kim, Soo Jin
    • 한국노년학
    • /
    • v.37 no.4
    • /
    • pp.835-852
    • /
    • 2017
  • The purpose of this study was to examine the moderating effects of social support on material hardship of low-income elderly people that have been excluded from the National Basic Livelihood Security System. For this research, data of 255 persons aged 65 and over were collected using a survey conducted in 2014 by the National Human Rights Commission of Korea on the minimum living cost of low-income household. Data analysis was performed through descriptive analysis, correlation analysis, and multiple regression analysis with STATA13. According to the results, the average level of material hardship in low-income elderly people was 1.45 out of 6, with the most hardship shown in heating and health care. The results of multiple regression analysis showed that when low-income elderly people became excluded from the system, they suffered more than the recipients. They also showed that the social support system of low-income elderly people brought a negative impact on their material hardship when they were connected by the strong social support system. In other words, social support system reduced their material hardship caused by exclusion. Based on the results, this study suggests some practical and political means to reduce material hardship of low-income elderly people.

Education Reflection on the Concept of Hinduism Ashrama (힌두교의 아슈라마(ashrama)에 관한 교육적 고찰 : 교육이념?목적?목표와 내용 및 방법을 중심으로)

  • Woo, Beodle;Kang, Min A;Son, Dong-In;Shin, Changho
    • (The)Korea Educational Review
    • /
    • v.24 no.4
    • /
    • pp.287-311
    • /
    • 2018
  • This research identifies an educational ideal, purpose of goal intrinsic to Hindu ashrama and provide a concrete list of appropriate educational contents and methods in accordance with them. The ideal is moksa a pursuit of spiritual liberation. The goal is to be consciously aware of and practice the Dharma at each of the four stages of life, as preserved in ashrama, by completing the educational contents and methods in each stage. In the fist stage, the student stage, the goal is to learn social laws, recognize his vocation and responsibilities through studying Veda, and engage in apprenticeship with the teacher. In the second stage, the householder stage, the goal is to get married, take care of his family, and produce the kinds of service the society requires of him. In order to do so, he is expected to learn in his ordinary life the manners for family members and the ways of ancestral rituals. In the third stage, the self-disciplined stage, the goal is to retire from social responsibilities, behave in accordance with norms and rules, and set oneself free from material desire. In order to do so, he is expected to complete the eight stage of yoga and practice asceticism. In the four stage, the nirvana stage, the goal is to completely free from obsession and reaches the spiritual liberation. In order to do so, one is expected to participate in meditation and pilgrimage to the Holy Land until he reaches the final point.

Information Seeking and Behavior Change for the Smoking Cessation of College Students Utilizing Mobile Applications (대학생들의 모바일 앱을 이용한 금연정보탐색과 행위변화)

  • Nam, Seojin;Lee, Yongjeong
    • Journal of Korean Library and Information Science Society
    • /
    • v.52 no.1
    • /
    • pp.279-300
    • /
    • 2021
  • The present study aimed to investigate the information needs and information seeking behavior of consumers who attempted to quit or maintain the ceasing of smoking and analyze the effects of the health information obtained at different stages. In particular, we examined how consumers use mobile health applications(health apps) as aids to change unhealthy behaviors and how their use of health apps influence health behavior changes. For 7 months from December 2017 to July 2018, the researchers observed changes in smoking behaviors of college students who use smoking-cessation apps and conducted face-to-face interviews. Regarding the effects of smoking-cessation apps, the participants in the action stage reported that they were encouraged to quit smoking by visualized information such as the number of days of smoking cessation, change of health status, and the saving of money due to smoking cessation. The participants in the maintenance stage highlighted that smoking cessation apps were helpful in recognizing the importance and achievement of smoking cessation by sharing experiences and social support with other attempters in the app community. The study provided theoretical implications in the field of information behavior in that it identified the particular types of information needs and information-seeking behavior of the consumers who were using mobile apps in their behavior modification process. In addition, those findings can contribute to designing the contents of the smoking cessation apps that reflect the information needs of those who attempt to cease smoking and further suggest practical insights to health information services that promote effective information intervention strategies in health behavior change.

Self-Awareness and Coping Behavior of Smartphone Dependence among Undergraduate Students (대학생의 스마트폰 의존 자각과 대처 행동)

  • Park, Jeong-Hye
    • Journal of the Korea Academia-Industrial cooperation Society
    • /
    • v.22 no.2
    • /
    • pp.336-344
    • /
    • 2021
  • The purpose of this study was to identify the self-awareness of smartphone dependence among undergraduate students and their response to the same. The data was drawn from a survey on smartphone overdependence conducted by the Ministry of Science and information and communications technology (ICT) and the National Information Society Agency in 2017. The responses of 1,735 undergraduate students were analyzed by frequency, percentage, mean, standard deviation, minimum-maximum value, ��2-test, independent t-test, Pearson's correlation coefficient, and stepwise multiple regression analysis. The results indicated that 22.3% of participants were at risk of smartphone dependence, and 63.6% of them were unaware of their dependence on smartphones. The perception of smartphone dependence was significantly associated with a higher risk of smartphone dependence (��=.35, p=.000) and the increasing use of applications such as games (��=.19, p=.000), television/video (��=.11, p=.000), and learning (��=.11, p=.000). Of the participants with dependence awareness, only a few knew about the existence of centers to prevent smartphone and internet dependence. Moreover, they rarely utilized these centers. However, the participants felt the need for more counseling agencies (26.8%), programs for dealing with oneself (23.2%), information about smartphone dependence (14.9%), and help to overcome dependence (10.9%). These findings show the need to establish public services so that students can easily access correct information on smartphone dependence and address this problem.

Nursing Students' Attitudes toward Abortion and Perceptions of Euthanasia and Good death (간호대학생의 낙태에 대한 태도와 안락사 및 좋은 죽음에 대한 인식)

  • Kim, Kyung sook
    • Journal of Convergence for Information Technology
    • /
    • v.11 no.3
    • /
    • pp.68-76
    • /
    • 2021
  • This study was attempted to understand the relationship between the attitudes toward abortion, euthanasia, and the level of perception of good death among nursing college students and related factors. The data were collected by using structured questionnaires and the subjects were selected in C and G city. The research method was a descriptive research study, and the mean, standard deviation, frequency analysis, and Pearson's correlation coefficients were analyzed for the variables. The results of this study are as follows. The degree of support for the abortion opposition was 2.51±.56 (score range 1-4), and the opposition to abortion was superior to the approval..The perception of euthanasia was 3.06±.47 points (4 point scale), which was positively recognized at a higher level than the middle, and the good death perception was 2.97±.47 points (4 point scale), which was moderate. 97.1% of the respondents said that they had abortion decisions, and 5.7% of the university students experienced abortion. The attitude toward abortion showed negative correlation with the attitude toward euthanasia (r=-.374, p<.001), showing that the more supportive the anti-abortion, the more positive the attitude toward euthanasia. Therefore, it is necessary to educate the subjects to protect and respect the human rights of patients based on the dignity of life and humanistic thinking while providing nursing services.

A Study on Consumer perception changes of online education before and after COVID-19 using text mining (텍스트 마이닝을 활용한 온라인 교육에 대한 소비자 인식 변화 분석: COVID-19 전후를 중심으로)

  • Sohn, Minsung;Im, Meeja;Park, Kyunghwan
    • Journal of Digital Convergence
    • /
    • v.19 no.1
    • /
    • pp.29-43
    • /
    • 2021
  • Coinciding with the advent of COVID-19, online education is on the rise both domestically and globally, and has become an absolutely necessary and irreplaceable form of education. It is a very curious question what the perception of people about the suddenly growing form of education is, and how it has changed. This study investigated changes in consumers' perception of online education using big data. To this end, we divided the time into four stages: before COVID-19 (November to December 2019), after the triggering of COVID-19 (January to February 2020), right after the online classes started (March to April 2020), after experiencing some online education (May to June 2020). Then we conducted text mining, namely, keyword frequency analysis, network analysis, word cloud analysis, and sentiment analysis were performed. The implications derived as a result of the analysis can help education policy makers and educators working in the field to improve online education quality and establish its future directions.

A Study on Analysis and Improvement of Contents of Domestic Disaster & Safety Education (국내 재난안전교육 컨텐츠 분석 및 개선방안 연구)

  • Chung, Hee-Soo;Song, Chang-Geun
    • Journal of Convergence for Information Technology
    • /
    • v.12 no.1
    • /
    • pp.76-82
    • /
    • 2022
  • Recently, natural and social disasters in Korea are increasing, and new disasters such as COVID 19 and sinkholes, and large-scale disasters that combine natural and social disasters are occurring frequently. In order to reduce damage caused by disasters and effectively respond to disasters, the importance of disaster safety education is emerging because it is necessary to understand the awareness of disaster situations and the functional response process. Ministry of Public Interior and Security is providing disaster safety education for emergency managers through 54 specialized disaster safety education institutions. There is also a lack of experience facilities. This has a problem in that it makes it difficult for disaster safety personnel to effectively respond to disasters due to lack of experience in actual disaster sites. Also, unlike other education fields, the connection between disaster safety education contents and new technologies such as AI is still lacking. In this study, focusing on natural disaster, the current status and problems of domestic disaster safety education institutions and their contents are investigated and analyzed, and based on this, this study suggested improvement plans for domestic disaster safety education contents such as establishment of a unified disaster safety standard curriculum, production and distribution of disaster safety education experience contents using virtual reality technology and infotainment technology, and development of mobile AI tutoring service.

A Study on the Teacher Librarians' Book Recommendation Services for Individual Students (개별 학생을 위한 사서교사의 독서자료 추천활동에 대한 연구)

  • Lee, Yeon-Ok
    • Journal of Korean Library and Information Science Society
    • /
    • v.52 no.4
    • /
    • pp.127-152
    • /
    • 2021
  • The purpose of this study is to analyze the aspects of teacher librarians' book recommendation services for individual readers. For this purpose, data were collected through in-depth interviews with the teacher librarians of elementary school. Through the analysis of the collected data, the process of the teacher librarians' book recommendation, the main characteristics of the book recommendation, and the factors considering in the book recommendation, as well as information on major issues that arise in the book recommendation activity were derived and presented. Specifically, it was confirmed that the teacher librarians's book recommendation process was implemented in the following stages: questioning and interviewing, book recommendation, and follow-up. And, it was investigated that the factors considered when recommending books were students' interest, reading history, book fun, reading level, book level, teacher, class, and curriculum. In addition, it was confirmed that differences occurred in the experiences and perceptions of teacher librarians in the process of considering these factors. These results can provide the implications for resolving the problems of the teacher librarians who perform book recommendation services.