• The Journal of the Korea Contents Association
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• v.16 no.4
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• pp.324-334
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• 2016

The purposes of this study were to identify the causal effects of distributive fairness, procedural fairness and interactional fairness on abusive supervision and the causal ones of abusive supervision on organizational citizenship behavior(OCB). Also this study aimed to investigate the mediating effects of abusive supervision on the causal relationships between three fairnesses and organizational citizenship behavior. The sample of this study were customer-contact employees of restaurants among Youngnam province. 376 questionnaires were used for the empirical analyses. According to the research findings, distributive fairness and interactional fairness had negative influences to abusive supervision and abusive supervision had a negative influence to OCB. Another research findings were that abusive supervision had the mediating effects on the causal relationships between two fairnesses(distributive and interactional) and organizational citizenship behavior. Managerial implications of the research findings are that restaurant managers should set up the organizational culture of respecting employees each other and provide training for the level of supervisor to foster the organizational culture. In the field of restaurant industry, training is very important for employees to foster this organizational culture as this industry has the environment of becoming abusive supervisor for the reason of supervisors' being exposed to lots of physical and psychological burden of works.

• The Journal of the Convergence on Culture Technology
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• v.8 no.1
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• pp.175-190
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• 2022

Abusive supervision occurs in a social context in which third-party observers react and interact with the abused victims and supervisors. Despite the importance of third-party observers' behavior in abusive supervision, research on abusive supervision has mainly focused on the dyadic relationship between direct victims and supervisors. Although in recent years research on third parties' reactions to peer abusive supervision has attracted growing attention, there are still insufficient studies examining the topic especially within domestic research in Korea. As such, this study comprehensively reviews empirical studies on third parties' reactions to peer abusive supervision and aims to broaden the scope of research in the field. Firstly, the results of previous studies show that the effects of observed peer abusive supervision are mediated by cognitive and affective processes. Secondly, previous studies are found to investigate the boundary conditions where the effects of observed peer abusive supervision can be amplified or mitigated with regard to various outcomes. Overall, compared to research on direct victims, research on third-party observers of abusive supervision is found to capture a wider spectrum of responses. In order to explain the mechanisms of this phenomena, this study thoroughly examines theoretical assumptions presented in previous studies and categorizes them into five theory types. Finally, this study identifies a couple of central methodological issues, including common method bias and inadequate model specification in the literature and suggests future research directions.

• The Journal of the Korea Contents Association
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• v.19 no.7
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• pp.489-505
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• 2019

This study is about the impersonal behavior of the supervisor, which is the root cause of 'Workplace Harassment [bullying]', which becomes familiar to Korean workers. For the purpose of the study, characteristics of supervisors are classified into three situations such as personal situation (authoritarian propensity), organizational situation (job insecurity), and personal and organizational situation (self-defensive ambivalence). Then the effects of those propensities on the organizational commitment of their subordinating workers through abusive supervision were analyzed. To this end, separate surveys for team leader and team members were composed. The subjects were male and female workers in large enterprise in Korea. The major results of the study are as follows. First, the three predisposing factors related to the abusive supervision (authoritarianism, job insecurity, and self-defensive ambivalence) made positive (+) effects on the abusive supervision of the supervisor. Second, in the hypothesis 2 regarding the effects of the abusive supervision of the supervisor on the organizational commitment of the subordinates, it was found that the abusive supervision of the supervisor made negative (-) effects on the organizational commitment of the subordinates. Third, in the verification of the hypothesis 3 regarding the mediating effect of the abusive supervision, the three predisposing factors partially mediated the abusive supervision and made negative (-) effects on the organizational commitment of the subordinates.

• The Journal of the Korea Contents Association
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• v.15 no.5
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• pp.507-514
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• 2015

There is an increasing awareness about the abusive supervision(AS) and organizational silence(OS) in organizations and literature about the relation between organizational commitment(OC). But there is a shortage of studies about the abusive supervision and organizational silence in travel service. The purpose of this study is to research reasons of abuse supervision in organizations, its effects, results and applications which can minimize or remove abusive supervision by discussion. In this sense, Questionnaires were delivered 9 travel agencies in Seoul and 241 of them were taken. Questionnaire data was analyzed, and according to the results, some implications were proposed. Abusive supervision affects on organizational silence and organizational commitment of employee in travel agent. Organizational silence ha positive effects on organizational commitment. Organizational silence plays as a role of mediator variable in proposal research model. It is hoped that the present research will encourage future multi-level theoretical and empirical work on abusive supervision.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.15 no.5
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• pp.2806-2820
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• 2014

This study investigated the mediating role that subordinates' job satisfaction might play in influencing the relationships between abusive supervision and subordinates' organizational identification and workplace deviance behavior(WDB-O). With data gathered from employees(N=281) representing a wide array of organizations, structural equation modeling was used to test hypotheses. The results showed that abusive supervision is negatively related to job satisfaction and consequently organizational identification, positively associated with organizational deviance behavior through job satisfaction indirectly and has a direct effect on WDB-O.

• Korean Journal of Culture and Social Issue
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• v.22 no.1
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• pp.87-118
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• 2016

The purpose of this present study was to investigate the influence of abusive supervision on strain-based work interference with family and interpersonal deviance. In addition, this study examined the mediating effect of subordinates' emotional labor toward supervisors and the moderating effect of hierarchical organizational climates on emotional labor, perceived organizational family support on strain-based work-family conflict, and social network on interpersonal deviance. The results are summarized as follows: (1) abusive supervision was positively related to subordinates' emotional labor toward supervisors. (2) Emotional labor was positively related to strain-based work-family conflict and interpersonal deviance. (3) Subordinates' emotional labor mediated the relationship between abusive supervision and the two outcome variables. (4) Hierarchical organizational climates moderated the relationship between abusive supervision and emotional labor. (5) Perceived organizational family did not have moderating effect between emotional labor and strain-based work-family conflict. (6) Social network had moderating effect but it did not influence interpersonal deviance as predicted by the hypothesis. Based on the results, implications of findings, limitations, and suggestions for future research were discussed.

• Journal of the Korea Institute of Information Security & Cryptology
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• v.26 no.5
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• pp.1243-1250
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• 2016

The purpose of this study is to investigate how abusive supervision influences on security policy compliance in their work place and find moderation effects of organizational justice. The results is that abusive supervision decreases employees' affective commitment or social bond to their organizations. And it negatively affect employees' behavioral intent to comply with security policies. Organizational justice acts to attenuate the negative relationship between the stress from abusive supervision and willingness to comply with the security policy. Especially, distributive justice has a significant effect on decreasing the negative relationship.

• Journal of Digital Convergence
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• v.20 no.4
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• pp.291-299
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• 2022

This study was to verify the effect of the supervisor's abusive supervision on turnover intention and the mediating role of emotional stress and work engagement in the process. The online survey was conducted on 317 employees and the data were analyzed through SPSS Macro and bootstrapping. The results are as follows: the correlation between abusive supervision, emotional stress, work engagement and turnover intention was confirmed to be statistically significant, and dual mediating effect of emotional stress and work engagement was statistically significant. This study showed meaningful results on the path of the abusive supervision and turnover intention. Further studies with longitudinal method and in-depth studies on factors influencing pathways will be needed to verify substantially the dual mediating effect.

• Management & Information Systems Review
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• v.38 no.2
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• pp.1-28
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• 2019

The purpose of this study is to empirically analyze the effects of characteristics of Leader (authoritarian disposition, procedural justice, job instability) on the organizational commitment of subordinates through abusive supervision and leader-member exchange(LMX). To this end, a survey was performed on the employees under the manager level in a large enterprise in Korea. The results of this study are as follows. First, the Hypothesis 1, 2, and 3 that the characteristics of leader (authoritarian disposition, procedural justice, job instability) will make effects on the organizational commitment of subordinates through abusive supervision were adopted. Second, in the hypotheses that the characteristics of leader (authoritarian disposition, procedural justice, job instability) will make effects on the organizational commitment of subordinates through LMX, Hypothesis 4 of authoritarian disposition, and Hypothesis 6 of job instability were rejected, while only Hypothesis 5 of procedural justice was adopted, as it made effects on the organizational commitment of subordinates through LMX. Third, the Hypothesis 7, 8, and 9 that the characteristics of leader (authoritarian disposition, procedural justice, job instability) will make effects on the organizational commitment of subordinates through abusive supervision and LMX were all adopted. This study is meaningful, in that it identified the structural relationship that the characteristics of leader make effects on the organizational commitment of subordinates through abusive supervision and LMX. It is expected that the results of this study can be used as base materials for new studies on abusive supervision which have been made in diversified ways in Korea and overseas.

• Journal of Industrial Convergence
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• v.21 no.5
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• pp.31-41
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• 2023

We examine the relationship between abusive supervision and work-family conflict, and the moderating effects of employee's resilience and perceived organizational support. We collected the employees' sample(n=136) and conducted multiple hierarchical regression analysis. Abusive supervision has a significant positive effect on work-family conflict. Subordinate's resilience has a buffer effect on the main relationship, but perceived organizational support has no significant moderating effect. This study will be helpful for employees who are suffered from work-family conflict.