• Title/Summary/Keyword: 비용 만족

Search Result 1,204, Processing Time 0.025 seconds

The Development of Key Performance Indicators for Regional Co-Training Programs, Using Analytic Hierarchy Process Technique (가중치 분석을 적용한 지역공동형 훈련성과 평가지표 개발)

  • Lee, Youngmin
    • The Journal of the Korea Contents Association
    • /
    • v.14 no.4
    • /
    • pp.160-167
    • /
    • 2014
  • The purpose of this paper was to develop the key performance indicators of regional co-training programs, using analytic hierarchy process method. Firstly, we pooled indicators by reviewing the literatures. The researcher checked the properness and representative of them and then, the training professionals reviewed them again. Finally, we finalized the indicators, depending on the indicator domains such as MOU (Memorandum of Agreement) company (the training participation rate of MOU companies, training participation of employees, and etc.), training performance (the completion of the program, employment rate, and etc.), cost-effectiveness (training cost per capita), satisfaction (satisfaction rate of MOU companies and training participants), and regional co-training enhancement (the operation of the committee, the will for training of the regional municipal government, and etc.). The weight size varied by the regional training needs, satisfaction of MOU companies, and regional committees of human resource development. We also suggested the continuous revision of the key performance indicators for regional co-training.

Determination of Cutting Parameters Considering Machining Safety in Milling Operation (밀링작업에서 가공 안전성을 고려한 가공조건의 결정)

  • Park, Byoung-Tae
    • Journal of the Korean Society of Safety
    • /
    • v.21 no.6 s.78
    • /
    • pp.116-121
    • /
    • 2006
  • In metal cutting processes, cutting conditions have an influence on reducing the production cost and deciding the quality of a final product. Process planners usually make modification to recommended cutting parameters obtained from machining data handbooks in order to satisfy requirements for individual operation. The modified cutting parameters also need to be examined for the safe machining. In this paper, a new operation planning system that allows the generation and check of modified cutting parameters is proposed for the milling process. A neural network methodology is introduced to identify mathematical models for generation of the modified cutting parameters, and several simplified rules and equations are presented for the check of the cutting parameters. Finally, the results are demonstrated with an example part.

A Study on the Determinants of User's Satisfaction at e-Trade Portal Sites in Korean Small and Medium Enterprises (중소기업의 무역포탈사이트 이용만족도에 영향을 미치는 요인에 관한 연구)

  • 문희철;임성범
    • The Journal of the Korea Contents Association
    • /
    • v.4 no.3
    • /
    • pp.21-40
    • /
    • 2004
  • Trade portal site is one of the tools which make it possible for small and medium-sized enterprises(SMEs) to manage international trade activities more efficiently by using the newest information and telecommunication technology. So Korean SMEs should utilize trade portal sites more actively to promote global competitive power. Based on the theory of service quality and existing researches related to using information technology, this paper analyzed the primary factors which affect user's utilization satisfaction in using trade portal sites. According to the results of the empirical study on actual users of the representative trade portal sites by multiple regression analysis, the primary factors, such as service quality, government policy and cost factor have affected user's utilization satisfaction in using trade portal sites. And user's utilization satisfaction have positive effect on continuous using intention. These research results will provide many useful insights to trade portal site managers, e-trade system developers and government policy makers.

  • PDF

A Study on the Relationship between the Selection Factors of Sports Climbing Center, Customer Satisfaction, and Re-Registration (스포츠클라이밍센터 선택속성과 고객만족, 재등록의사의 관계 연구)

  • Lee, Ye-Jun;Kim, Sang-Yoo;Kim, Soo-Hyun
    • Journal of the Korea Convergence Society
    • /
    • v.11 no.9
    • /
    • pp.163-168
    • /
    • 2020
  • The purpose of this study is to investigate the relationship between the selection factors of sports climbing center, customer satisfaction, and re-registration. Data collection for the purpose of this study was collected through S center, B center, V center located in Seoul and K center located in Gyeonggi-do. A total of 296 valid samples were used for the analysis. To make sure the theory, it was based on analysis of frequency, factor analysis, reliability analysis and multiple regression. First of all, it was found that the factors of selecting the sports climbing center partially affected the customer satisfaction level. Second, it was found that the factors of selecting the sports climbing center partially affected the decision to re-register.

An Empirical Study on Service Quality and User Satisfaction of Business Consulting (경영컨설팅 서비스품질과 고객만족에 관한 실증적 연구)

  • Kim, Dong-Il;Kang, Hee-Sam
    • Journal of the Korea Academia-Industrial cooperation Society
    • /
    • v.9 no.3
    • /
    • pp.840-845
    • /
    • 2008
  • This study through theoretical investigation connected with business consulting quality of service and pre-study, actual proof was analyzed on the basis of research hypothesis about domestic consulting's element of qualify of service. Analyzed interrelation degree because do result that is customer satisfaction measurement classifying roughly quality of service and expense quality in actual proof analysis by a representation measurement tool. By first if summarize this study finding, was construed by thing which relativity is very high mutually relation about service quality and satisfaction of customer satisfaction. Therefore, was assumed by leading recognition that is very positive in service quality and customer relation. Secondly, expense quality of service and recycling of customer satisfaction measurement inside synonymy confirm. Hereafter, We can had assumption information consulting and business consulting from medium and small enterprises to very important competition factor.

The Relationships between Physical Environment, Consumer Satisfaction, and Consumption Behavior: Focused on College Students (커피전문점의 물리적 환경, 소비자 만족, 그리고 소비행태와의 영향관계: 전국 대학생 소비자를 대상으로)

  • Kim, Hyojin;Kim, Hyun-Zu;Lee, Sang-Mook
    • Culinary science and hospitality research
    • /
    • v.21 no.4
    • /
    • pp.325-338
    • /
    • 2015
  • The purpose of this study is to analyze service factors, particularly physical environment factor, that influence consumer satisfaction, and to identify how coffee consumption behavior is affected in relation to an increase in consumer satisfaction. For the study, factor and regression analyses were employed. As a result, five factors were derived relating to physical environment, while four factors impacted on consumer satisfaction. In addition, the three factors extracted from consumption behavior were influenced by consumer satisfaction. Additional discussion and implications for future study were provided.

The Effects of Medical Service Quality of the Nursing Hospital in Japan on the Inpatients' Satisfaction and Reuse Intention (일본 요양병원 의료서비스 품질이 입원환자 만족도와 재이용의도에 미치는 영향)

  • Hwang, Sun-Ja
    • The Journal of the Korea Contents Association
    • /
    • v.18 no.11
    • /
    • pp.581-593
    • /
    • 2018
  • The purpose of this study is to examine the effect of the medical service quality of the nursing hospital on the inpatients' satisfaction, reuse intention and to verify the mediating effect of the inpatients' satisfaction. The subjects of this study were 255 male and female inpatients in Hiroshima in Japan. The collected data were used as a model of path coefficients obtained through analysis of covariance structure and hypothesis test. As a result of verification, level of medical team and medical service, reception, facility and fee of the medical service quality of the nursing hospital perceived by the inpatients showed a statistically significant positive correlation with the inpatients' satisfaction. The inpatients' satisfaction showed a statistically significant positive correlation with their reuse intention. The level of medical team and medical service, reception, facility and fee of the medical service quality of the nursing hospital perceived by the inpatients shows a statistically no significant positive correlation with the reuse intention. But, they show a statistically significant positive correlation with the reuse intention with the mediating effect of the inpatients' satisfaction. Finally, the result of this study is to confirm the effect of the medical service quality on the inpatients' satisfaction, reuse intention of the nursing hospital. In this process, it is meaningful to verify the role and function of medical service quality of the nursing hospital.

The Effect of Achievement Goal Orientation and Enjoyment of Winter Sports Participants on Participation Satisfaction (동계스포츠 참여자의 성취목표성향이 재미요인 및 참여만족에 미치는 영향)

  • Seok-Yeon Cho;Dae-Hoon Kim
    • Journal of the Korean Applied Science and Technology
    • /
    • v.40 no.5
    • /
    • pp.1092-1103
    • /
    • 2023
  • This study is a study to investigate how the achievement goal orientation of domestic winter sports participants has an effect on fun factors and participation satisfaction. A total of 326 questionnaires were used in this study, SPSS(Version 27.0) was used as a data processing method, and frequency analysis, reliability analysis, exploratory factor analysis, correlation analysis, and multiple regression analysis were used as statistical methods. The results of verifying the statistical effects of achievement goal tendency, fun factors, and participation satisfaction are as follows. First, as a result of verifying the effect of achievement goal orientation on fun factors, self-goal orientation and task goal propensity, which are sub-factors of achievement goal orientation, had significant effects on exercise ability, exercise utility, promotion of friendship, and self-satisfaction factors. Second, self-goal and task goal propensity, which are sub-factors of achievement goal orientation, had significant effects on facilities, costs, classes, interpersonal relationships, and health factors. Third, the sub-factors of fun factors such as exercise ability, exercise utility, promotion of friendship, and self-satisfaction had significant impacts on facilities, costs, lessons, interpersonal relationships and health factors.

A Study on Use Evaluation of Electronic Journals (전자저널의 이용평가에 관한 연구: Y대 도서관의 IDEAL을 중심으로)

  • 손정표;심상순
    • Journal of Korean Library and Information Science Society
    • /
    • v.32 no.4
    • /
    • pp.419-447
    • /
    • 2001
  • This study is to analyze a cost-benefit and a cost-effectiveness on the basis of number full-text downloaded from IDEAL in the electronic journals consortium of Y University Library during 2000. The result of this study shows that Y University Library used more the combined print and electronic journals than only electronic journals, and in the case of the analysis on the cost-benefit, there was no benefit, but the cost-effectiveness was very high. Based upon the result of this study, it suggests that academic libraries request a trial from the information agency and carry out user instruction analysis of varied use statistics, user satisfaction survey so as to promote use of electronic journals.

  • PDF

Three-Dimensional Container Packing Problem (컨테이너 3차원 적재문제)

  • 배민주;최세경;김환성
    • Proceedings of the Korean Institute of Navigation and Port Research Conference
    • /
    • 2003.05a
    • /
    • pp.242-248
    • /
    • 2003
  • In this paper, we propose a new heuristic solution for 3D container packing problem for the variable size and the variable kind of freights. First we consider the total cost of container charges, i.e., loading, transportation and handling charges, where the priority of each frights are dealt. By minimizing the total cost of container charges, the kinds of container and its number can be decided automatically. From these factors, we con determine the position in the container and the loading sequence into the container. Finally, by equivalence of freight's weight in container, we can prevent the freight's damage on the handling.

  • PDF