• Title/Summary/Keyword: 만족

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Analysis on the primary of character strength that affects the life satisfaction of university students (대학생들의 삶의 만족여부에 영향을 주는 성격적 강점 요인)

  • Baek, Ok-Kyung;Kim, Chung-Ja
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.15 no.1
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    • pp.228-236
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    • 2014
  • The purpose of this study among university students is to analyze difference of their character strengths by life satisfaction and to indicate the primary factors of character strength that affect life satisfaction. The study has shown that among 24 character strength factors, only kindness, self-control, hope, optimism and humor lead to life dissatisfaction, and the other factors lead to higher satisfaction. According to the primary factors of character strengths that affect life satisfaction, love, fairness, appreciation and spirituality affect life satisfaction similarly. In addition, love and humor is directly related to it while spirituality, appreciation and fairness are indirectly related. Moreover, the primary factors of life satisfaction in order are love, humor, spirituality, appreciation and fairness.

A Study on the Effects of KTX Driver's Person-Environment Fit on Job Satisfaction, Organizational Commitment, and Turnover Intention (KTX기장의 개인-환경적합성이 직무만족, 조직몰입 및 이직의도에 미치는 영향에 관한 연구)

  • Kim, Tae-Seong;Hur, Chan-Young
    • Journal of the Korean Society for Railway
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    • v.15 no.6
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    • pp.645-653
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    • 2012
  • This study analyzes the effects of the KTX driver's person-environment(job, organization, Coworker) fit on job satisfaction, organizational commitment and turnover intention. It, additionally, examines the mediating effect of job satisfaction and organizational commitment between person-environment fit and turnover intention. Consequence of the analysis indicates that person-environment fit has mostly meaningful influences on job satisfaction, organizational commitment and turnover intention. But person-job fit makes a meaningless impact on job satisfaction, and person-coworker fit also makes a meaningless impact on job satisfaction and turnover intention. The mediating effect of job satisfaction and organizational commitment is mostly effective, but the mediating effect of job satisfaction does not affect the relation between person-organization fit and turnover intention. In conclusion, this study implies that, in order to grasp KTX driver's turnover intention and to protect actual turnover, it is important to enhance job satisfaction and organizational commitment as well as to improve overall person-environment fit.

The Difference on Perception of Restaurant Servers' Communication Competence between Customers and Workers: A Study on Communication Skill, Empathy Skill, and Satisfaction of Communication (외식업 종사자의 소통에 관한 고객과 종사자의 인식 차이: 소통능력과 공감능력의 인식과 소통만족에 관하여)

  • Lee, Sang-Hoon;Ryu, Choonryul
    • The Journal of the Korea Contents Association
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    • v.20 no.11
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    • pp.88-100
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    • 2020
  • This study explored the impact of perceiving communication and empathy skills of workers in the food service industry on communication satisfaction. This study surveyed 715 customers and workers. First, the result showed that the higher the people thought communication skills of worker were, the higher they felt satisfaction on communication in restaurants for both customers and workers. Workers perceived their communication kills better than customers did. Second, the higher the people thought empathy skills of worker were, the higher they were satisfied on communication in restaurants for both customers and workers. Workers perceived their empathy kills better than customers did. Lastly, multiple regression analysis results showed that communication and empathy skills independently had the impact on communication satisfaction for customers. But only communication skills had the impact on satisfaction amongst workers. Maybe the impact of empathy skill was included with that of communication skills. This indicated that there existed the perceptual difference between customers and laborers about communication satisfaction.

Relationship between Stress and Job Satisfaction of Fire-fighters (소방공무원의 스트레스 요인과 직무만족간의 관계)

  • Ryu, Sang-Il;Cho, Jong-Mook
    • The Journal of the Korea Contents Association
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    • v.9 no.12
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    • pp.270-278
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    • 2009
  • Most of previous studies on civil servants' stress factors and job satisfaction have been focused on low job satisfaction caused by stress from role relations and human relations. In case of fire officers, however, their stress is expected to be influenced by their unique job characteristics such as risk, urgency, stand-by, and shift. Thus, this study divided fire officers'stress factors into job-related factors (risk, urgency, stand-by, alternation) and role-related factors (role conflict, role ambiguity, role overload), and empirically analyzed how these factors affect their job satisfaction. According to the results of this study, fire officers' job characteristics and their roles in the organization had a significant effect on their job satisfaction. Particularly, among the job-related factors, urgency and stand-by had a positive effect on job satisfaction, and among role-related factors, role conflict and role overload had a negative effect on job satisfaction. In addition, fire officers' stress and job satisfaction were significantly different according to their job (fire fighting, rescue and first aid, fire administration, others), and according to their workplace (fire fighting headquarters, fire station, 119 safety center).

On the Relationship of u-Security Service, Usefulness and Citizen Satisfaction (u-방범서비스와 유용성 및 시민만족의 관계)

  • Choi, Chang-Sun;Hwang, Chan-Gyu
    • The Journal of the Korea institute of electronic communication sciences
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    • v.9 no.8
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    • pp.875-882
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    • 2014
  • This paper aims to study on the relationship of u-Security service, usefulness and citizen satisfaction. Independence variable is u-Security service, a mediation parameter is usefulness, and dependent variable is citizen satisfaction. Using SPSS 18.0, a series of factor analysis, reliability analysis, multiple regression analysis and path analysis have been performed. The conclusion is as following. First, u-Security service affects usefulness. That is, as publicity safety, system quality, service quality increase, usefulness increases. Second, u-Security service affects citizen satisfaction. That is, as publicity safety, system quality, service quality increase, citizen satisfaction increases. Third, usefulness affects citizen satisfaction. That is, as economic usefulness and security usefulness increase, citizen satisfaction increases. Last, u-Security service has direct and indirect effect in usefulness and citizen satisfaction. That is, usefulness is an important variable that mediates u-Security service and citizen satisfaction.

Effect of Psychological Burnout on Job Satisfaction and Turnover Intention among Police Officers (경찰관의 심리적 탈진이 직무만족 및 이직의도에 미치는 영향)

  • Sin, Seong-Won
    • The Journal of the Korea Contents Association
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    • v.10 no.7
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    • pp.337-343
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    • 2010
  • Policing is regarded as a stressful occupation. Police Officers have been reported to have increased rates of cardiovascular and gastrointestinal disorders, divorce rates twice the average, and suicide rates two to six times the average. The aim of this study is to identify the effect of psychological burnout on job satisfaction and turnover intention among police officers. In the regression analysis, psychological burnout have significant relations with job satisfaction and turnover intention. In the correlation analysis, psychological burnout have a negative relation with job satisfaction and a positive relation with turnover intention. And job satisfaction have a negative relation with turnover intention.

Effects of Job Satisfaction on Turnover Intention by Employment Type -Focused on franchised Korean restaurants- (종사원의 고용형태에 따른 직무만족과 이직의도 영향 관계 -한식 체인레스토랑을 중심으로-)

  • Lee, Sang-Hee
    • The Journal of the Korea Contents Association
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    • v.14 no.8
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    • pp.442-452
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    • 2014
  • The purpose of this study is to identify the effect of job satisfaction on turnover intention by employment type, suggest positive influence to the HRM. The questionnaire was distributed from February 3rd to 23rd, of the 300 distributed questionnaire 271 copies were used in the analysis by t-test and multiple regression method to give a response rate of 90.3%. The results of the study were as followed; Firstly, it was found that the factors of job satisfaction, work itself and superiors are significant differences by employment type. Secondly, it appeared that turnover intention influenced by job satisfaction was revealed to negative significant results by work itself, promotion and payment. Based on these findings, this paper suggests implications and limitation of the research as well as future directions for the study.

Leisure Activities, Leisure Satisfaction and Happiness among the Korean: Utilizing Data of National Statistics (한국인의 여가활동과 여가만족 및 행복: 국가통계자료 이용)

  • Kim, Kyong-Sik;Lee, Ru-Ji
    • The Journal of the Korea Contents Association
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    • v.11 no.11
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    • pp.424-433
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    • 2011
  • This study is to analyze the relationship between leisure activities, leisure satisfaction and happiness among the Korean. To attain the goal of the study described above paragraphs, this study utilized the survey data on the condition of Korean leisure activities performed by Korea Culture Tourism Research Institute. The number of samples are total 3,051 peoples. The conclusion drawn from this study is as follows: First, leisure satisfaction and happiness has a difference according to socio-demographic characteristics and leisure type. Second, the degree of leisure activities influence on the leisure satisfaction. Third, the degree of leisure activities influence on the happiness. Fourth, leisure satisfaction influence on the happiness.

The Effects of Hospital Employees' Conflicts on Their Job satisfaction and Organizational Commitment (병원 직원의 갈등이 직무만족과 조직몰입에 미치는 영향)

  • Lim, Gyeong-Tae
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.16 no.8
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    • pp.5372-5383
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    • 2015
  • The purpose of the present study was to figure out the effects of the result variables of hospital employees' conflicts on organizational effectiveness variables such as job satisfaction and organizational commitment. The present study was conducted with 305 subjects. The correlations among conflict, job satisfaction, and organizational commitment levels by conflict factor and by conflict type were analyzed using correlation analyses and multiple regression analyses were conducted to examine the effects of intra-organizational conflicts on conflict results while general and job related characteristics variable were controlled. According to the results of analyses, conflicts due to job satisfaction factors such as communication, leadership, and personality had significant negative effects on overall, intrinsic, and extrinsic job satisfaction levels and organizational commitment factors such as interdependence, leadership, and personality were significant conflict variables. By type, horizontal conflicts affected job satisfaction while vertical conflicts affected organizational commitment. When intra-organizational conflict levels were higher, job satisfaction and organizational commitment levels were lower and when job satisfaction levels were higher, organizational commitment levels were also higher

Impact of Participation Motivation of 2014 Osong International Bio Industry Expo Volunteers on their Participation Satisfaction : Focus on Moderating Effects of Education and Training (2014오송국제바이오산업엑스포 자원봉사자의 참여동기가 참여만족에 미치는 영향 : 교육훈련의 조절효과를 중심으로)

  • Lee, Min-Soon;Cho, Tae-Young
    • The Journal of the Korea Contents Association
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    • v.15 no.11
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    • pp.534-549
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    • 2015
  • This study was conducted in 2014 with Osong International Bio Industry Expo volunteers as the subjects of the study. The study has analyzed whether their participation motivation, participation satisfaction, and educational training have moderating effects between their motivation and satisfaction. The purpose is to offer implications for successfully holding large events in the future. The findings are as follows. First, the internal reward, a sub-factor of participation motivation, had statistically significant effects on the six elements of volunteering satisfaction. Second, the external reward, a sub-factor of volunteering motivation, had statistically significant effects on the four elements of volunteering satisfaction: self-satisfaction about their abilities; satisfaction in pursuing changes; satisfaction in the event and satisfying interests. However, their satisfaction in self-growth and in interactions were excluded from the volunteering satisfaction elements that were critically affected by the external reward. Third, the training had moderating effects between their internal reward and satisfaction in the event. Forth, the training had moderating effects between their external reward and satisfaction in the event.