• Title/Summary/Keyword: 노인복지관 서비스 만족

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The Relationship Between Service Satisfaction of Senior Center and Subjective Quality of Life: Focused on the Mediating Effect of Empowerment (노인복지관 서비스 만족과 주관적 삶의 질 간의 관계: 임파워먼트의 매개효과를 중심으로)

  • Choi, Jeong Min;Lee, Su-Ae;Park, Min-Seo;Kweon, Gu-Young
    • 한국노년학
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    • v.31 no.1
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    • pp.63-77
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    • 2011
  • The purpose of this study was to examine the mechanism through which Senior Center User's services satisfaction impacts quality of life. We were particularly interested in the mediating effect of empowering Senior Center users. bootstraping method based on structural equation modeling were used. The partial and full mediation model were compared and X2 difference test was conducted between the two models. The result showed that the mediating effect of empowering senior center user was statistically significant and accounted for the relationship between the senior center user's services satisfaction and quality of life. Empowering senior center user mediated fully the effect of senior center user's services satisfaction on quality of life. Practice and policy implications as well as further research topics were discussed to aid the search for highly effective interventions.

The Effects of Job Stress on Job Satisfaction of Workers in the Elderly Welfare Center after COVID-19 in the internet of things environment: Mediating Effects of Burnout (사물인터넷 환경에서 코로나 19 이후 노인복지관 종사자의 직무스트레스가 직무만족에 미치는 영향: 소진의 매개효과)

  • Lee, Jin-Yoel;Youn, Ki-Hyok
    • Journal of Internet of Things and Convergence
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    • v.7 no.1
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    • pp.63-69
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    • 2021
  • This study was to empirically analyze the mediating effect of burnout in the effect of job stress on job satisfaction of workers in the elderly welfare center after COVID-19. Through this, the purpose of this study was to improve the quality of social welfare services and to provide basic data that can increase job satisfaction of Elderly Welfare Center workers. The results of this study are as follows. First, job stress had a negative effect on job satisfaction. Second, burnout had a partial mediating effect on the effect of job stress on job satisfaction. Based on the results of this study, the following suggestions were made. First, the workload should be controlled to reduce the job stress of the workers in the elderly welfare center. Second, psychological and emotional support programs should be provided to reduce the burnout of the elderly welfare center workers.

Analysis of satisfaction with the service user senior center Focused on senior welfare center Gangseo-gu & Eunpyong-gu (노인복지시설 이용자의 서비스 만족도 분석 은평구·강서구 노인복지시설을 중심으로)

  • Kim, Sek-Gooen;An, Hong-Seon
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.12 no.7
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    • pp.3046-3052
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    • 2011
  • This study, continuing education programs and elderly welfare center in order to verify the source of satisfaction perceived elderly welfare center services for the elderly aged 60 or over to use the various welfare services for elderly, distribute the questionnaire with the permission of the welfare centers, utilizing a material portion 175. This study used PASW 18.0 program on the collected data and for data analysis, detailed statistical analysis methods used were t-test and One-way ANOVA. Gender were observed in higher overall satisfaction of a man, granted a high degree of satisfaction lower age, education elementary school, at least university graduates, found that satisfaction is high. In health, become clear that the more satisfied the more you health, spending money a month it became clear that the more satisfied the elderly to be used about 300,000 won to 500,000 won use period found that the elderly were more satisfied if less than one year and more than three years. In the region, Gangseo-gu is found to be slightly higher overall satisfaction with services than the Eunpyong-gu.

The Effect of Use of Senior Center on the Life Satisfaction of the Aged (노인종합복지관 이용이 노후 삶의 만족도에 미치는 영향)

  • Lee, Yoon-sung;Cho, Jong-hyeon
    • Journal of Venture Innovation
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    • v.2 no.1
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    • pp.57-79
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    • 2019
  • We have been experiencing an lengthened life expectancy due to rapid industrialization, economic and medical development. In particular, the elderly population was only 5.1% of the total population in 1900s when the senior centers were established, but 30 years later, the elderly population aged 65 or older reached 6.54 million in 2015 and became 14% in 2017. There is a very meaningful correlation between service quality of the senior welfare center and the life satisfaction of the elderly, where the elderly spend their leisure time on a daily basis. Accordingly, this study tried to identify the desirable conditions that the elderly think and the difference from the desired status and the actual status to identify what information and services should be provided by senior welfare centers. Gwanak Senior Welfare Center has provided senior welfare service for local seniors for 30 years since its establishment and contributed to silver welfare policy establishment based on the accumulated experiences. In the coming era of GDP 30,000 dollars, National Pension era and average life span 100 years, the new creative silver welfare programs should be introduced such as qualitative programs rather than quantitative, programs for caring minorities, complimentary or actual expense programs, creative programs rather than passive ones, and diversity of the subjects. This study would like to present the future direction for the next 30 years.

The Influence of a Local Social Welfare Service Delivery System on Service Satisfaction and Quality of Life for the Elderly : Mainly Focused on Hope Care Center of Namyangju City (지역사회복지서비스 전달체계가 노인의 서비스 만족 및 삶의 질에 미치는 영향 : 경기도 남양주시 '희망케어센터'를 중심으로)

  • Song, Ki-Beom;Heo, Chul-Moo
    • Journal of Digital Convergence
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    • v.16 no.8
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    • pp.57-69
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    • 2018
  • The purpose of this study is to investigate the influence of the social welfare service delivery system of Namyangju City on the satisfaction degree of the elderly with welfare services and on their quality of life. This study conducted a survey of the elderly aged 65 and over who were either service users or nonusers of the public-private partnership welfare service delivery system called Hope Care Center. A total of 324 copies including 205 copies of Hope Care Center users and 119 copies of nonusers were analyzed. The analysis shows that the four key elements of welfare service delivery system are statistically significant to the service users of Hope Care Center than the nonusers with the users' higher level of satisfaction with the services. However, in terms of quality of life, there was no meaningful distinction between the two groups. This indicates that services of Hope Care Center increased the satisfaction with welfare services, thereby improving users' quality of life to the level of nonusers. Further studies for the same subjects are expected to be deeper if they compare and analyze the before and after of using Hope Care Center with more comprehensive independent variables.

A Study on the Satisfaction of Senior Welfare Centers by Senior's Lifestyle (노인의 라이프스타일 유형에 따른 노인복지관에 대한 만족도 연구)

  • Lee, Song Hyun;Eo, Sung Sin;Hwang, Yeon Sook
    • Design Convergence Study
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    • v.15 no.3
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    • pp.171-186
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    • 2016
  • With the continuous rise of elderly population and rapid progression of aging in our society, greater emphasis is placed on the importance of local seniors welfare centers as representative service space that meets the diverse needs of local residents. In addition, there is a growing tendency among current users to seek high-quality service as their educational level, economic ability and lifestyle have changed for the better compared to past generations. Accordingly, this study analyzed the satisfaction of senior welfare centers according to life-style type of the elderly, using a lifestyle measurement tool which incorporates indicators of gerontographics. A survey was conducted with users of seven senior welfare centers located in Seoul. Analysis results are as follows: First, four types of lifestyle were derived through cluster analysis; independent activity type, protective activity type, active challenge type, and passive challenge type. Second, it was found that the overall satisfaction of seniors welfare centers by the life-style of the elderly is highest for the protective activity type followed by the passive challenge type, the active challenge type, and the independent activity type. Third, upon examining the effect of spatial characteristics of welfare centers on the satisfaction of elderly users by type of lifestyle, it was found that the independent activity type and the passive challenge type users are most influenced by intimacy, the protective activity type users by comfort, and the active challenge type users by convenience.

Research on Elderly's Experience for 'YangSaeng Exercise as a Recreational Welfare Service (여가복지서비스 활동으로서 노인의 양생(養生)체조 참여경험 탐색)

  • Kim, Sueyeon;Won, Youngshin;Lee, Sanghee
    • 한국체육학회지인문사회과학편
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    • v.57 no.1
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    • pp.347-367
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    • 2018
  • The purpose of this study is to explore the meaning of YangSaeng exercise as a recreational activity for older adults. Twelve older adults who participated in the 'YangSaeng Exercise' at the S Senior Welfare Service Center were interviewed through purposeful sampling method. Each participant was interviewed two times, and data were analyzed using Strauss and Corbin's(1988) grounded theory method. Centralization was appeared as 'An addiction to YangSaeng exercise' and causal conditions were appeared as 'Visiting Welfare Center' and 'Participation in YangSaeng exercise program' and situational context were appeared as 'Self-management of old ages' and 'For possession of Independent Life' as the results of Axial Coding. Moreover, arbitrational conditions were 'Coexistence of Regret and Attraction' and interaction strategies were appeared as 'Accept', 'Effort and Easing Mind' and 'Share Together'. As a result, 'Appreciation', 'YangSaeng Exercise that comes in my Life' and 'Softly Pitapat' were derived. Core category of 'Living Joyfully with comforted and eased' was selected through outline of story which means it contains Positivity and Expectations, Acceptance and Acknowledgement, Satisfaction and Appreciation, and Commitment and Hope. Based on the findings, we acknowledge that YangSaeng exercise plays a role in improving quality of life of older adults as a recreational activity. This study sheds light on the possibility of implementing 'YangSaeng Exercise' as a health promotion activity among older adults.

The Factors for Food Service Satisfaction of the Elderly Welfare Center Free Lunch Program Participants in Busan (부산 일부지역 복지관 무료급식 이용노인들의 급식만족도에 영향을 미치는 요인)

  • Lee, Jeong-Sook
    • Journal of the Korean Society of Food Science and Nutrition
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    • v.40 no.1
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    • pp.128-136
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    • 2011
  • This study was carried out to investigate the factors of food service satisfaction of the elderly in Busan. The survey was conducted from September 1 to October 15, 2009 by questionnaires and data analyzed by SPSS program. Fifty point nine percent of the subjects lived alone and the source of living expenses of 70.5% of the subjects was subsidy from government. The most important reason for the elderly to participate in meal service was 'economic difficulty' and 'to meet friend'. The subjects had various chronic degenerative diseases, such as arthritis, hypertension, diabetes, osteoporosis and cardiac disease. Sixty-six point eight percent of the subjects needed diet therapy for their diseases, but 87.1% of them don't want to pay the extra fee. Thirty six point five percent of the subjects attained information about lunch program because it was 'close to home' but 20.7% was 'from public officials'. The reasons for the use of the meal service were 'economic difficulty' (40.0%), 'to meet friends' (22.6%), and 'bother to prepare meal' (16.50%). The services provided by welfare center were health care, physical exam and haircut. The score given by the subjects on the satisfaction of meal service was 3.84 on the 5-point maximum scale. Higher satisfaction on kindness of staff, satisfaction of social support and awareness of support resulted in higher satisfaction of food service. It would be effective to provide food service models that meet specific needs of the elderly according to social welfare service and social community activities.

Service Factor is Effect on Revisiting for Old People : Centering around Mediator Effect for Feeding Satisfaction (서비스요인이 재이용의도에 미치는 영향 : 급식만족도의 매개효과를 중심으로)

  • Kim, Yoon Hee;Ha, Kyu Su
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.10 no.2
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    • pp.59-67
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    • 2015
  • This studying is on the degree of reuse that runs from Seoul Palace Y elderly welfare and general social demographic is to the welfare service factors of the path Restaurant (hygiene, workers, convenience, food, accessibility, environmental, and social relationships), and influence, the process of was to effect on determining on to the mediating effect on the satisfaction with the meals ages overrun 65 years using the path restaurant was applied to the final total of 310 valid samples were subjects. We take advantage of SPSS 19.0, the first study showed that rental housing other all the factors affecting the satisfaction of catering service factor analysis of the demographic characteristics. Showed Secondly, characteristics and service factors, one of the demographic characteristics education, service factors that affect all of the factors identified in the reuse of reclaimed relationship satisfaction and feed results. Third, there are the demographic characteristics and service factors and the relationship of re-verifying the mediating effect of feeding satisfaction results, effects a positive the degree of reuse factor and the employees of the catering service satisfaction. Therefore, continued and investment is outer required the efforts of local governments for quality of service and satisfaction path restaurant you will be looking improving them for ways towards attention improve the multilateral environmental Furthermore Feed.

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The Study on the effect of the Job Satisfaction by Personal Assistant for the Disabled on the Service Quality (장애인활동보조인의 직무만족이 서비스 질에 미치는 영향에 관한 연구)

  • Song, Keeyoung;Ahn, Wonchul
    • The Journal of the Convergence on Culture Technology
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    • v.1 no.3
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    • pp.31-45
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    • 2015
  • This study is designed to analyze the effect of the Job satisfaction which is composed of job itself, work place condition, reward, workload, social awareness by personal assistant for the Disabled on the service quality and to perceive the importance of job satisfaction of person assistance for the disabled, finding ways of enhancing job satisfaction in social welfare practice. For this purpose, total 218 personal assistants for the disabled'data were collected and analyzed. The results were personal assistant for the disabled'trait of sociology of population and general trait, job satisfaction, service quality, the correlation of job satisfaction and service quality, and the effect of job satisfaction on service quality. The results showed that personal assistant'job itself, reward, had a positive impact on service quality. On the basis of these results, significant practical implication are as follows; Firstly, there needs to be a expansion of education program for the job satisfaction of personal assistant for the disabled. Secondly, in relation to the reward of personal assistant for the disabled, the improvement of wage structure is requested.