[KSCI] Korea Science Citation Index Service

http://dx.doi.org/10.14400/JDC.2018.16.8.057

The Influence of a Local Social Welfare Service Delivery System on Service Satisfaction and Quality of Life for the Elderly : Mainly Focused on Hope Care Center of Namyangju City

Song, Ki-Beom (Dept. of Elderly Welfare, Graduate School of Venture, Hoseo University)
Heo, Chul-Moo (Dept. of Management Information, Graduate School of Venture, Hoseo University)

Publication Information

Journal of Digital Convergence / v.16, no.8, 2018 , pp. 57-69 More about this Journal

Abstract

The purpose of this study is to investigate the influence of the social welfare service delivery system of Namyangju City on the satisfaction degree of the elderly with welfare services and on their quality of life. This study conducted a survey of the elderly aged 65 and over who were either service users or nonusers of the public-private partnership welfare service delivery system called Hope Care Center. A total of 324 copies including 205 copies of Hope Care Center users and 119 copies of nonusers were analyzed. The analysis shows that the four key elements of welfare service delivery system are statistically significant to the service users of Hope Care Center than the nonusers with the users' higher level of satisfaction with the services. However, in terms of quality of life, there was no meaningful distinction between the two groups. This indicates that services of Hope Care Center increased the satisfaction with welfare services, thereby improving users' quality of life to the level of nonusers. Further studies for the same subjects are expected to be deeper if they compare and analyze the before and after of using Hope Care Center with more comprehensive independent variables.

Keywords

Local Public-Private Partnership Welfare Service Delivery System; Hope Care Center; Degree of Elderly Welfare Service Satisfaction; Quality of Life; Local Community Care System;

Citations & Related Records

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