• Korean journal of communication and information
• /
• v.23
• /
• pp.113-151
• /
• 2003

The major goal of this study is to examine the relation between conflict management strategies and communication competences and the relation between communication competences and relational outcomes of actors in conflict communication situations. Some of the major findings are as follows; 1. The integrate strategy has some positive correlation with communication competences. But escape strategy has some negative correlations with them. It means that the actors who have integrate strategy seems to be evaluated their communication competences highly and the others who have escape strategy seems to be evaluated them lowly. 2. The communication competences have some positive correlations with the relational outcomes such as variables of intimacy, trust and relational satisfaction after conflict. This means the actors evaluate others' communication competences highly intend to have more intimacy, trust and relational satisfaction after conflicts. 3. The communication competence intermediate the conflict management strategy and relational outcomes after conflict. It means that relational outcomes after conflict depend on partners' recognitions of actors communication competence. In sort the present study demonstrates that it is important to improve communication competences in order to get some productive output in conflict interpersonal communication situation.

• Korean journal of communication and information
• /
• v.62
• /
• pp.95-118
• /
• 2013

The purpose of this study was to investigate the variables which had effects on the organizational communication satisfaction(OCS) based on the relationship between organizational members' personality types and conflict resolution styles. A questionnaire survey including social style profile and OCS scale was carried out with the various organizational members. The results showed that there were significant differences on the ways to resolve the conflicts according to personality types. The members who tended to assert their opinions with confidence had a high level of OCS. The results of path analysis on the variables influencing the OCS revealed that among the conflict resolution styles, the problem solving style and compromise style were associated with the OCS-social relationship. In contrast, the blaming style and imposing style were related with the degree of OCS-task. The members' individualistic variables such as organizational status and sex were important factors in explaining the differences of conflict resolution styles and the OCS. In conclusion, this study showed that the matching of conflict resolution styles with the members' task characteristics is a crucial factor in the production of effective organizational outcomes. The limitations of this study were reported along with the suggestions for the future studies.

• Korean journal of communication and information
• /
• v.31
• /
• pp.295-325
• /
• 2005

This study explored the conflict structure and resolution about IPTV, the typical convergence services. Which kinds of conflicts is taking plate in IPTV? How has it been managing by regulators? Researchers argues that IPTV dispute shows some different policy process comparing the past. It has double sided conflict structure- one is done by broadcasters and the others by regulators. When it was one sided conflict structure, it was easy to control the conflict issues. But now regulators become the subject to the conflict ground, it is not easy to control the conflict between business part. Rather the regulators show the strategy of avoiding conflict resolution - they do not really effort to resolve the conflict problems. but deepening and widening the conflict. In IPTV case, researchers found the avoiding conflict resolution strategy. And so-called 'iron coalition' between regulators and business part to preserve their areas and lights is likely to be loosen in IPTV policy environment.

• Journal of Digital Convergence
• /
• v.12 no.9
• /
• pp.387-406
• /
• 2014

The purpose of study is desirable and effective conflict management plan and professionally, to promote sustainable job skills beyond. Therefore, the public agency information security professionals to find the causes of conflict and the level of suffering, the relationship, says the help of a job withdrawal intention and job satisfaction relationship further. The results indicated that there are differences in the factors of job withdrawal intention, conflict levels, job satisfaction, according to socio-demographic characteristics. Awareness of conflict factor increases the higher level of conflict. Job satisfaction, negative impact on the job withdrawal intention. We expect to contribute to the field of information security training key personnel in the future as a result, leaving the job to conflict prevention and mitigation, and minimized by applying the improved policies and institutions.

• Journal of the Korean Society for information Management
• /
• v.14 no.2
• /
• pp.7-45
• /
• 1997

The purpose of this study was to find the conflict levels of the public librarians in Korea. To accomplish this, questionnaire study was done by selecting 311 librarians selected by cluster sampling method from the 11 public libraries in Seoul. The data of intrapersonal, intraorganizational and intrasocial conflicts of the public librarians were analyzed by SAS/pc routine.

• Korean Journal of Childcare and Education
• /
• v.8 no.4
• /
• pp.185-206
• /
• 2012

The purpose of this study was to investigate the general tendency of styles for handl ing conflict and organizational effectiveness perceived by head teachers in child-care centers, and the relationship between head teacher's styles for handling conflict and organizational effectiveness. A total of 194 child-care head teachers who work in the Busan and Gyeongnam area responded to the questionnaire. The main results of the study were as follows; First, among the styles for handling conflict, the head teacher s used the most obliging type toward their principal, and also used the most integrati ng type toward colleague teachers. The head teachers perceived moderate or higher level of organizational effectiveness in child-care centers, and there were partial diffe rences in styles for handling conflict and organizational effectiveness depending on ag e, academic achievement, career of head teachers and facility type. Finally, it was fou nd that organizational effectiveness of child-care center were positively correlated wit h integrating type, dominating type and compromising type among all styles for hand ling conflict which head teachers adopted, but was negatively correlated with avoidin g type. Particularly, it was found that the head teacher's styles for handling conflict having most significant effects on organizational effectiveness were avoiding type to ward their principal and integrating type toward colleague teachers.

• Korean Journal of Construction Engineering and Management
• /
• v.19 no.2
• /
• pp.61-72
• /
• 2018

Conflicts in public construction projects lead to increase social costs as well as construction costs and schedule delay. Therefore, it is important to evaluate the conflict in construction project and find appropriate solutions based on previous cases. In this research, the conflict factors and criteria for evaluating conflict are derived and 30 cases are evaluated by 11 conflict experts. Using k-means clustering, the cases are clustered by three clusters. The cases were analyzed according to the characteristics of each cluster and labeled as 'NIMBY and harmful facility conflict cluster', 'environmental and pollution conflict cluster', and 'PIMFY and small conflicts'. In the future, when conflict occurs in the public construction projects, the conflict can be evaluated using this clustering and the characteristics of the conflicts can be found. As a result, it will be helpful to mitigate the conflict quickly and effectively by looking for previous cases that are suitable for resolving the conflict through appropriate clusters.

• Journal of Korea Port Economic Association
• /
• v.39 no.3
• /
• pp.141-153
• /
• 2023

Recently, conflict management has emerged as a major issue. Among them, public conflicts that occur in the process of promotion public policies can have negative social effects, so it is very important to manage conflicts effectively. Therefore, this study aimed to examine the characteristics of public conflicts related to ports in order to lay the foundation for the smooth promotion of public policies related to ports. The significance of this study is that it collected and categorized conflict cases in the port sector through various channels to examine the characteristics of port-related conflicts more closely. The results of this study are summarized as follows. First, this study categorized port-related public conflicts by considering the characteristics of actors, life cycles, and issues, which confirmed that conflicts over ports have various issues. Second, we found that many port-related public conflicts have been resolved in a highly coercive manner. Third, it is necessary to explore non-coercive approaches to induce conflict resolution. Fourth, it is necessary to establish a dual system of proactive and reactive measures to manage port-related public conflicts.

• Proceedings of the Korea Contents Association Conference
• /
• 2010.05a
• /
• pp.188-190
• /
• 2010

본 연구는 민간경비원의 갈등관리방식이 조직유효성에 미치는 영향을 규명하는데 목적이 있다. 연구대상은 2010년 서울소재 민간경비업체를 대상으로 판단표집법을 이용하여 286부의 표본을 회수 최종분석에 사용된 사례는 279명이다. 연구에 사용된 설문지의 신뢰도는 Cronbach's ${\alpha}$ 값이 .642 이상으로 나타났다. 수집된 자료는 SPSSWIN 17.0을 이용하여 요인분석, 신뢰도분석, t검증 및 F검증, 다중회귀분석 등의 방법을 활용하였다. 결론은 다음과 같다. 첫째, 민간경비원들의 사회인구학적 특성에 따라 갈등관리방식은 차이가 있다. 둘째, 민간경비원들의 사회인구학적 특성에 따라 조직유효성은 차이가 있다. 셋째, 민간경비원들의 갈등관리방식은 조직유효성에 영향을 미친다. 즉, 조직내의 갈등관리방식에 따라 조직유효성에 영향을 미친다.

• Journal of the Society of Disaster Information
• /
• v.7 no.2
• /
• pp.151-160
• /
• 2011

This study aims to suggest the method for an effective conflict management to private security workers by investigating the impact of complicit management that recognized by private security, guard on trust for leader and turnover intention according to the complicit management type of private security, guard. The subjects was sampled by using purposive sampling method after selecting security, guard who work in private guard company registered in the Police Department in Seoul in 2010. Respondents of this study was sampled a total of 250 people and collected the sample of 234 people, and the number of cases used in the final analysis was 210 people. The entered data was processed by using SPSSWIN 17.0 Version to apply factor analysis, reliability analysis, correlation analysis, and multiple regression analysis. The result of reliability analysis of the questionnaire was Cronbach's ${\alpha}$ value of 0.838~0.859. First, combination, compromise, and grace the sub factors of the conflict management of private security, guard affect on trust for leader. Second, compromise, grace, and rule the sub factors of the conflict management of private security, guard has a negative effect on turnover intention. Third, the trust to leader has a negative effect on turnover intention.