• Journal of the Korean BIBLIA Society for library and Information Science
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• v.35 no.1
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• pp.193-219
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• 2024

This study aims to investigate and analyze the current status of user education and the school library staffs' perceptions in elementary school libraries in Gyeongnam, and then to propose a plan to improve user education in school libraries. Among the 168 school libraries in the Gyeongsangnam-do where librarians are deployed, 120 that responded to the survey were selected as research subjects. The contents of the study include the contents and methods of user education, the status of librarian education for user education, school library staffs understanding and interest in user education, school library staffs' perceptions of the necessity and effectiveness of user education, and school library staffs' efforts to strengthen capacity of user education. Based on the current status of user education and the results of the school library staffs' perceptions survey, the following are proposed as a way to improve user education of the school library: 1) expanding librarian education opportunities for user education, 2) development and distribution of educational materials that diversify the content and level of each grade, 3) organizing normal school hours for user education, 4) continuous efforts to strengthen capacity for user education.

• Journal of Practical Engineering Education
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• v.6 no.2
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• pp.111-117
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• 2014

The purpose of this study aims to examine the effects of Career Development Center website users' recognition on contents characteristics (User Convenience, Information, Customer Service) on user responses (User Satisfaction, User Loyalty). According to the research result, first, Career Development Center of website contents characteristics explained 36.4% User satisfaction, it was affected significantly Information, User Convenience, and Customer Service in order. Second, Career Development Center of website contents characteristics explained 36.2% User loyalty, it was affected significantly Information, Customer Service, and User Convenience in order. Thus, it was important that Web site contents was improved the Users satisfaction and loyalty of Career Development Center Web site.

• Journal of Digital Contents Society
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• v.16 no.3
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• pp.493-501
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• 2015

This study is to observe the correlation between user properties and user behavior on the mobile game, one of the most prominent digital contents with the most mutual interaction. Among various factors affecting on behaviors of game users, the user properties itself was accentuated, and the effect of individual and psychological quality on the use of game was evaluated. The user properties were mainly categorized into five factors of "interpersonal relationship", "level of game skill", "inclination of innovation", "self-esteem", and "competitive spirit", and the use behavior of game was categorized mainly into two types - quantitative behavior of "amount of use (time of use, consumption cost)" and qualitative behavior of "perceived satisfaction level (perceived enjoyment, perceived service quality, and perceived price)". As a result of study, in general, as the user quality subjected in this study is stronger, the amount of use and satisfaction level are higher. This study is to observe what type of user qualities leads to the more use, consumption, and satisfaction level of game contents to contribute to the study about the use of conventional digital contents and heavy use.

• The Journal of Information Systems
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• v.8 no.1
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• pp.131-148
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• 1999

The objective of this study is to analyze the relationship between the success factors(organizational agreement, task fitness, top management support, user involvement, and linkage between BPR and ERP systems) and the performance(user satisfaction) of ERP systems. The success factors of concern would show positive relationships with the user satisfaction. Data were collected from 57 firms that have installed ERP systems. The responding firms were asked to visit the website of the researcher for the questionnaire survey. The result showed a positive relationship between the organizational agreement and the user satisfaction. This study also found that the user involvement had a negative relationship with the user satisfaction. The findings suggest that the firms adopting ERP systems need to establish the organizational agreement on the ERP system development which would be the critical factor for the successful system. It is also suggested that the user involvement should be controlled for the successful ERP systems.

• Journal of Digital Convergence
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• v.5 no.1
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• pp.69-76
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• 2007

This paper presents a study on the introduction of User Model-Based Dialogue System. Also we present a plan-based Korean dialogue system as a natural language database user interface for product search. The system can be characterized by its support for mixed initiative to give user more control over dialogue, employment of user model to reflect user's preferences, alternative solution suggestion if there is no product matched exactly to user's requirements, handling circumlocution which frequently occurs in dialogues. The user modeling shell system BGP-MS is adapted for the system. The system provides for a user-friendly database user interface by managing dialogue intelligently. By its implementation and test, it has been shown that the user model-based dialogue system can be utilized effectively for product search.

• Journal of Korean Society for Quality Management
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• v.42 no.3
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• pp.387-406
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• 2014

Purpose: The widespread use of social network services (SNS) has caused users concern about the disclosure of their privacy or personal information. The purpose of this study is to analyze the factors of privacy concern and self presentation that affect the user resistance in the use of social network service. Methods: This study verifies the factors that affecting the user resistance in SNS. The research model suggested in this study is tested via a survey of 260 SNS users. SPSS and Smart PLS had been used to test the suggested hypotheses. Results: This study shows that privacy experience, privacy awareness, self esteem, and social desirability significantly influence perceived risk and that privacy awareness, self esteem, self efficacy, and perceived risk significantly influence perceived trust. It also verifies that perceived risk and perceived trust positively affect user resistance. Conclusion: This paper suggests that high awareness on privacy of SNS user encourages the SNS companies to consider the privacy protection mechanism for eliminating various factors that affecting the risk. This study also shows that the privacy calculus model applies to understanding the mechanism on resistance of SNS user.

• The Journal of Information Systems
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• v.32 no.2
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• pp.1-24
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• 2023

Purpose The aim of this study is to investigate how system quality, privacy concerns, and usefulness impact user satisfaction and word-of-mouth intention towards smart order services among Chinese consumers. The study also seeks to provide both theoretical and practical implications based on the findings. Design/methodology/approach This study conducted an empirical study on Chinese consumers through an online survey on 274 users of smart order service in China. To analyze the data, frequency analysis, reliability analysis, and confirmatory factor analysis were performed using SPSS 26.0 and AMOS 26.0 statistical programs, and structural equation model was used for hypothesis testing. Findings The study results are as follows. First, system quality was found to have a positive effect on usefulness and user satisfaction. Second, privacy concerns were found to have a positive effect on user satisfaction, but not on usefulness. Third, user satisfaction was found to have a positive effect on consumers' word-of-mouth intention of the smart order service. Finally, mediating effects were found between system quality and user satisfaction through usefulness, as well as between system quality, perceived privacy concern, and usefulness through user satisfaction.

• KSII Transactions on Internet and Information Systems (TIIS)
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• v.10 no.8
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• pp.3972-3985
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• 2016

Organizations have been implementing mobile applications that actually connect to their backend enterprise applications (e.g. ERP, SCM, etc.) in order to increase the enterprise mobility. However, most of the organizations are still struggling to fully satisfy their mobile application users with the enterprise mobility. Even though it has been regarded as the right direction that the traditional enterprise system should move on, the studies on the success model for mobile enterprise applications in user's acceptance perspective can hardly be found. Thus, this study focused not only to redefine the success of the mobile enterprise application in user's acceptance persepective, but also to find the impacts of the factors on user's usage behavior of the mobile enterprise applications. In order to achieve this, we adopted the Technology Acceptance Model 2 (TAM2) as a model to figure out the user's behavior on mobile applications. Among various mobile enterprise applications, this study chose mobile ERP since it is the most representing enterprise applications that many organizations have implemented in their backend. This study found that not all the constructs defined by Davis in TAM2 have a significant influence on user's behavior of the mobile-ERP applications. However, it is also found that most social influence processes of TAM2 influence user's perception of the degree of interaction by mobile-ERP applications.

• Proceedings of the Korean Operations and Management Science Society Conference
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• 1998.10a
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• pp.28-31
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• 1998

This paper describes the differences of the information system's success factors to improve the end-user's performance according to the job characteristics. A modified model of DeLone and McLean's IS success model is proposed with the two added variables of the top management concern and the IS department support. The model is validated using data collected from a field study of 3872 users on 3 Korean companies. ANOVA, correlation analysis, and stepwise regression are used to test research hypotheses. The results of the study indicate the following implications. First the top management concern and the IS department support have the significant relation with the system usage and the user satisfaction. Second, the system quality has an influence on the user satisfaction more than on the system usage. And the information quality has an influence on the system usage more than on the user satisfaction. Third, the system usage has more relations to the user's performance in the logistics function and R&D function. The user satisfaction has more relations to the user's performance in the sales and the A/S function. Therefore information system strategy to increase the user's performance must be differentiated according to job characteristics.

• Journal of the Ergonomics Society of Korea
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• v.33 no.6
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• pp.453-463
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• 2014

Objective:The purpose of this study is to identify motion patterns for cellular phone and propose a method to identify motion patterns using a motion capture system. Background: In a smart device, the introduction of tangible interaction that can provide new experience to user plays an important role for improving user's emotional satisfaction. Firstly, user's motion patterns have to be identified to provide an interaction type using user's gesture or motion. Method: In this study, a method to identify motion patterns using a motion capture system and user's motion patterns for using cellular phone was studied. Twenty-two subjects participated in this study. User's motion patterns were identified through motion analysis. Results: Typical motion patterns for shaking, shaking left and right, shaking up and down, and turning for using cellular phone were identified. Velocity and acceleration for each typical motion pattern were identified, too. Conclusion: A motion capture system could be effectively used to identify user's motion patterns for using cellular phone. Application: Typical motion patterns can be used to develop a tangible user interface for handheld device such as smart phone and a method to identify motion patterns using motion analysis can be applied in motion patterns identification of smart device.