• Title/Summary/Keyword: turnover rate

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Coaching leadership's influences on employees' job satisfaction in Telemarketing field (텔레마케팅에서 코칭리더십이 소속원의 직무만족에 미치는 영향에 관한 연구)

  • Lee, Joon-Woo;Ha, Kyu-Soo
    • Journal of Digital Convergence
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    • v.11 no.7
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    • pp.97-110
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    • 2013
  • The research analyzed how coaching leadership affects on job satisfaction of telemarketer and it focused on the Telemarketing filed. This study purposes to create the favorable approach on the job satisfaction and which will reduce turnover rate by examining interrelationship between employees and leaders. The result indicated that coaching leadership was partially associated with job satisfaction of telemarketer. Leaders need to motivate employees to achieve their goals with periodic confirmation process. Another role is that spending time with employees to break down the interpersonal barriers and lead to open communication to develop their potential ability by identifying specific guide lines and plan for achieving improvement goals. As a leader, to maintain neutrality, it is important to adjust goals to attain and needs the full confidence on employees. In addition, investment in training can help employees to gain relevant information and give them opportunities to learn.

Telecommunication Company A's Selection System Case Based on the Core Competencies (핵심역량에 기초한 A 통신사의 선발시스템 사례연구)

  • Koo, Jeong Ho;Lee, Kwang Hee;Lee, Byeong Jin
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.37 no.1
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    • pp.9-25
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    • 2014
  • It is very important to select the best employees who are suitable for their jobs and duties as considering the efficiency and productivity of the firms' performance. As a result, many kinds of selection methodologies and systems have been developed. Among them is the selection system based on the core competencies which is known as the superior selection systems that can increase the predictive validity who is the right people, compared to the traditional selection system based on the job analysis. Hence, the former has been focused in the complex business situation in recent years. In this case study, we examine the selection system case based on the core competencies of OSS team in Company A, which is one of the largest telecommunication firms and we suggest the implications. According to the results of this case study, defining the core competencies of the job and selecting the right people who had the related competencies not only decreased the turnover rate of OSS team in Company A, but also increased the employees' loyalty and satisfaction for the organizations. This study will be a benchmark to other departments that don't use competency selection system of Company A as well as the firms that want to adapt the selection system based on the core competencies. Also, this case study has a contribution that shows us an alternative model how can the firms identify and select the best right employees.

A Study on Recent Trends of Hospital Management Research in Korea (병원경영 관련 분야의 연구경향 분석)

  • Jung, Yumin;Lee, Sujung;Kim, Minji;Lee, Sunhee
    • Korea Journal of Hospital Management
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    • v.21 no.2
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    • pp.1-12
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    • 2016
  • This study examines academic research trends and the change of patterns by analyzing researches related to hospital management registered in Korea Citation Index(KCI) from 2010 to 2014 and offers basic information for interests and future research demands in the field of hospital management As research subjects, a total of 694 published articles were selected. It's to analyze them by dividing into research topics, methods and author's characteristics, and to present them by classifying the period into 2010-2011, 2012-2013, 3rd quarter of 2014 since there was no significant difference in the result between adjacent years. As a result, Korean Journal of Hospital Management has accounted for the highest published rate year after year. In the research topic analysis, it showed a decreasing trend in these research topics as medical marketing and patient satisfaction which became the biggest issue in 2010-2011 significantly were lower in 2014, but an increasing trend in job satisfaction, job stress, labor administration and workforce productivity. The most frequently cited keywords were hospital employees, job satisfaction, organizational commitment, job stress, turnover intention. According to the research method analysis, the survey was the most popular method for data collection. However, Interview and medical records as data sources showed a decline trend. As analysis methods, multivariate analysis of quantitative methods was most used. Finally, as a result of analyzing main author's characteristics, the ratio of the authors belonging to health administration and nursing departments of the academic world increased gradually. In the regional distribution, organizations in Seoul are most common, those in Daegu Gyeongbuk areas, foreign organizations showed a tendency to decrease. This is the first study to examine the annual trend on hospital management-related research issues among articles published in domestic journal and we found qualitative and quantitative advances in hospital management research filed.

Ecological Studies on the Montane Grassland of Mt. Soback in Korea (소백산 산지초원의 생태학적 연구 II. 물질생산과 염류순환)

  • Kim, Joon Ho;Hyeong Tae Mun
    • The Korean Journal of Ecology
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    • v.5 no.4
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    • pp.204-210
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    • 1982
  • Comparative study of the biomass productioin and the cyclings of nitrogen, phosphorus and potassium was carried out on the east and the northwest facing slope in the montane grassland of Mt. Soback. The maximum productin during the growing season in the east and the northwest slope were 1, 150g/m2.yr, and 755g/m2.yr. in the August, respectively. The positive correlation was appearent between biomass production and A-layer depth of the soil and the correlation coefficient (r=.964) was very significant at 1% level. In the above ground materials, the nutrients contents were high at the early of the growing season but decreased gradually. In roots, however, there are no significant trend throughout the growing season. Total amounts of minerals uptaken by plants during the growing season in the east and the northwest site were 18.20 and 10.66g/m2.yr for N, 0.06 and 0.03g/m2.yr for P, 0.23 and 0.11g/m2.yr for K, respectively. the minerals returned to the soil by litter decomposition and roots decay in the east and the northwest site were 16.19 and 9.62g/m2.yr for N, 0.046 and 0.021g/m2.yr for P, 0.211 and 0.099g/m2.yr for K, respectively. The turnover the rate (absorbed/returned) of the nutrients in the east and the northwest site were 1.13 and 1.14 for N, 1.30 and 1.43 for P, 1.09 and 1.11 for K, and the absorption rates of minerals were 0.39 and 0.29% for N, 3.16 and 1.88% for P, 0.91 and 0.57% for K, respectively.

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The Influence of Pre-Chase's Internal Marketing on Job Satisfaction in the Beauty Industry (뷰티산업에서 프랜차이즈의 내부마케팅이 직무만족에 미치는 영향)

  • Kim, Hyun-Joo;Shin, Dong-Hwa
    • Journal of Convergence for Information Technology
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    • v.9 no.12
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    • pp.271-278
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    • 2019
  • Working in the beauty industry accompanies high emotional stress because of the need to provide face-to-face customer service. Therefore, beauty industry employees should be recognized as internal customers and job satisfaction should be enhanced through appropriate internal marketing (education and training, compensation system, delegation, management support). With this preceded, it could lead to employees providing various satisfactory services to external customers, ultimately resulting in maximized sales and lower turnover rate. Four hypotheses were established to support this proposition, and 320 copies of questionnaires were collected from Nov. 1 to Dec. 30, 2018 targeting the beauty industry franchise workers which were analyzed through frequency analysis, reliability analysis, confirmatory factor analysis, correlation analysis, route Analysis and the like, using programs AMOS 21.0 and SPSS 22.0. As a result, education and training did not affect employees' job satisfaction, but the compensation system, delegation, and management support had a positive(+) effect.

A Study on Electronic Security Guard's Security Performance on Job Satisfaction (기계경비원의 경비능력이 직무만족에 미치는 영향)

  • Shin, Jaehun
    • Journal of the Society of Disaster Information
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    • v.17 no.3
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    • pp.627-639
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    • 2021
  • Purpose: The purpose of this study is to examine the influence of electronic security guard's security performance on the job satisfaction and to make proposals on improvement of employment status and job satisfaction. Method: To accomplish the purpose, this study organized the theoretical background by referring to the preceding researches on the related field. Then, this study conducted a survey on electronic security guards and analyzed the results in statistical methods. Result: According to analysis results, electronic security guard's security performances including academic background, martial art skills, height, weight, and BMI index had a significant influence on factors composing the job satisfaction. Conclusion: To improve the electronic security guard's job satisfaction level, this study suggested measures for improving the wage system and reducing turnover rate. This study also suggested measures for strengthening the physical standards and strengthening the practical training for employment.

The Review of Metabolic Acidosis During Exercise (운동 시 대사적 산성화에 관한 고찰)

  • Yoon, Byung-Kon
    • Journal of the Korean Applied Science and Technology
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    • v.35 no.4
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    • pp.1433-1441
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    • 2018
  • The development of acidosis during intense exercise has traditionally been explained by the increased production of lactic acid which causes the release of a proton and the formation of the acid salt sodium lactate. Through this explanation, when the rate of lactate production is high enough to exceed cellular proton buffering capacity, cellular pH is decreased. This biochemical process has been termed lactic acidosis. This belief has been an interpretation that lactate production causes acidosis and fatigue during intense exercise. However, this review provides clear evidence that there is no biochemical support for lactate production causing acidosis and fatigue. Metabolic acidosis is caused by an increased reliance on nonmitochondrial ATP turnover. Lactate production is essential for muscle to produce cytosolic $NAD^+$ to support continued ATP regeneration from glycolysis. In addition, Lactate production consumes protons. Although lactate accumulation can be a good indirect indicator for decreased cellular and blood pH, that is not direct causing acidosis.

The Relationship between the Perceived Career Barriers on the Career Compromise: Focused on the Moderate Effect on the Self-Efficacy (인지된 진로장벽이 진로타협에 미치는 영향 자기효능감의 조절효과를 중심으로)

  • Jang, Woojung
    • Journal of the Korea Convergence Society
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    • v.9 no.11
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    • pp.325-331
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    • 2018
  • The purpose of this study is to examine the influence of perceived career barriers to career compromise of university students who are looking for jobs. In this research, career barriers are classified interior barriers and exterior barriers and the moderate effect was verified on the relation between both barriers and career compromise. The collected 280 survey sheets were analyzed using regression analysis. As results, both career barriers affect on the career compromise positively. And self-efficacy has a moderate effect on the relation between career barriers and career compromise. These findings show that self-efficacy can help students overcome their career barriers. In the further studies, it is necessary to examine whether the employee' job satisfaction and turnover rate are related to self-efficacy.

The Effects of Job Stress on Fatigue and Depression in Aesthetician (피부관리사의 스트레스가 피로도와 우울증에 미치는 영향)

  • Shin, Mi-Ja
    • Journal of Convergence for Information Technology
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    • v.9 no.9
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    • pp.258-268
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    • 2019
  • The purpose of this study was to investigate the effects of stress factors on fatigue and depression of aesthetician. The subjects of this study were 133 Aesthetician in Busan Metropolitan City. Analysis was done by frequency analysis, t-test, one-way ANOVA and regression analysis. The results of this study are as follows. First, the aesthetician showed an average 2.57 of job stress. Second, the aesthetician showed an average 2.45 of socio-psychological stress. Third, the aesthetician showed an average fatigue(4.16) and depression(1.54). Therefore, in order to reduce the duties and socio-psychological stress of the aesthetician, fatigue and depression are reduced through regularization of the employees, adjustment of legal working hours, and establishment of similar paying system. Finally, it is necessary to lower the turnover rate of the aesthetician and increase the job satisfaction.

The effect of Puerariae Radix on ovariectomy-induced bone loss in C3H/HeN mice

  • Ahn, Byungsu;Lee, Sueun;Kang, Sohi;Moon, Changjong;Kim, Jong-Choon;Jang, Jong-Sik;Kim, Sung-Ho
    • Journal of Biomedical and Translational Research
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    • v.19 no.4
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    • pp.73-78
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    • 2018
  • Osteoporosis is a major worldwide public health problem that poses a great economic burden to society. Puerariae Radix, the dried root of Pueraria lobata (Wild.) Ohwi, has been widely used in Asia. This study investigated the effects of Puerariae Radix (PR) on bone loss in ovariectomized (OVX) mice. C3H/HeN mice (10 weeks old) were divided into sham and OVX groups. The OVX mice were treated with vehicle, $17{\beta}-estradiol$ ($E_2$), PR (oral administration, 250 mg/kg/day) or PR (intraperitoneal administration, 50 mg/kg/every other day) for 6 weeks. Grip strength, uterus weight, serum alkaline phosphatase (ALP), estradiol concentration and osteoclast surface levels were measured. Tibiae were analyzed using microcomputed tomography. There were no significant differences in the degree of grip strength, body weight and uterine weight between OVX group and PR-treated group. As compared with the OVX group, the serum estradiol levels were significantly increased in the PR-treated group. PR (i.p.) significantly preserved trabecular bone volume, trabecular bone number, structure model index and bone mineral density of proximal tibiae metaphysic. The administration of PR lowered serum ALP and osteoclast surface levels in OVX mice, suggesting that PR can reduce the bone turnover rate in mice. The results indicate that the supply of PR can prevent OVX-induced bone loss in mice.