• Management & Information Systems Review
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• v.30 no.2
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• pp.57-79
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• 2011

One of the fastest growing sector in tourism industry is MICE industry due to globalization among the countries in various parts including business, politics, and cultural exchange. The objectives of this research can be in two fold: firstly, to evaluate the convention service quality and categorize them into three groups, basic service, performance service and exciting service; secondly, to provide the exciting service as a recovery program to restore customer satisfaction and their intention to reuse when the basic or performance service failure occurs. The results are as follows: among the four dimensions of the service quality, only the availability of information and the employee's performance were effected by the exciting service quality. Secondly, employees's performance can only be effected by the exciting service when customer service factor is included prior to the events. Thirdly, the following dimensions of services were not selected to be effective by the exciting services: conditions of physical facility, related infra-structure, the process of customer service and the program. Fourthly, only the additional services and events were selected to be the effective exciting services for the recovery program.

• Journal of Environmental Impact Assessment
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• v.22 no.2
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• pp.135-145
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• 2013

The recycling of coal bottom ash generated from coal power plants in Korea has been limited due to heterogenous characteristics of the materials. The most common management option for the ash is disposal in landfills (i.e. ash pond) near ocean. The presence of large coarse and fine materials in the ash has prompted the desire to beneficially use it in an application such as fill materials. Prior to reuse application as fill materials, the potential risks to the environment must be assessed with regard to the impacts. In this study, a total of nine test cells with bottom ash samples collected from pretreated bottom ash piles and coal ash pond in a coal-fired power plant were constructed and operated under the field conditions to evaluate the leachability over a period of 210 days. Leachate samples from the test cells were analyzed for a number of chemical parameters (e.g., pH, salinity, electrical conductance, anions, and metals). The concentrations of chemicals detected in the leachate were compared to appropriate standards (drinking water standard) with dilution attenuation factor, if possible, to assess potential leaching risks to the surrounding area. Based on the leachate analysis, most of the samples showed slightly high pH values for the coal ash contained test cells, and contained several ions such as sodium, potassium, calcium, magnesium, chloride, sulfate, and nitrate in relatively large quantities. Three elements (aluminum, boron, and barium) were commonly detected above their respective detection limits in a number of leachate samples, especially in the early leaching period of time. The results of the test cell study indicate that the pollutants in the leachate from the coal ash test cells were not of a major concern in terms of leaching risk to surface water and groundwater under field conditions as fill materials. However, care must be taken in extending these results to actual applications because the results presented in this study are based on the limited field test settings and time frame. Structural characteristics and analysis for coal bottom ash may be warranted to apply the materials to actual field conditions.

• Journal of the Korean Geosynthetics Society
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• v.12 no.4
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• pp.1-10
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• 2013

Recently, the closed landfills are usually converted into parks or playground by the check the stability of landfill because they settle unevenly making them unsuitable for structures. When the closed landfill reuse, environmental and structural stability is important. To increase the bearing capacity and reduce the probable settlement of a foundation on waste disposal ground, a layer of geosynthetics(Geocell) is placed on the waste disposal ground. In this paper, the analysis of long-term settlement parameter correlation was performed, also the evaluation of bearing capacity reinforcement effect was conducted by field test. The settlement measured in the field, and input the same ground index when an integer to identify each model were compared by calculating the settlement. In addition, by adjusting the parameters of each model to identify the most similar to the value of field measurement parameters were calculated. Based on the analysis results, when the using the Park's model C(intermediate) = 0.0678, the expected settlement is similar to the field measurement results. Also, the bearing capacity of geocell reinforced ground is 1.193~1.554 times higher than that of unreinforced ground.

• Journal of Korea Multimedia Society
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• v.1 no.2
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• pp.239-248
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• 1998

Software reengineering is making various research for solutions against problem of maintain existing system. Reengineering has a meaning of development of softwares on existing systems through the reverse-engineering and the forward-engineering. It extracts classes from existing system's softwares to increase the comprehension of the system and enhance the maintenability of softwares. Most of the important concepts used in reengineering is composition that is restructuring of the existing objects from other components. The classes and clusters in storage have structural relationship with system's main components to reuse in the higher level. These are referenced as dynamic informations through structuring an architect for each of them. The classes are created by extractor, searcher and composer through representing existing object-oriented source code. Each of classes and clusters extract refined informations through optimization. New architecture is created from the cluster based on its classes' relationship in storage. This information can be used as an executable code later on. In this paper, we propose the tools, it presented by this thesis presents a new information to users through analysing, based on reengineering, Object-Oriented informations and practicing composition methodology. These composite classes will increase reusability and produce higher comprehension information to consist maintainability for existing codes.

• Applied Chemistry for Engineering
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• v.31 no.3
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• pp.341-345
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• 2020

An in situ regeneration of activated carbon bed using an ozonated water was studied in order for avoiding the carbon loss, contaminant emission and time consuming for discharge-regeneration-repacking in a conventional thermal regeneration process. Using phenol and polyethylene glycol (PEG) as adsorbates, the adsorption breakthrough and in situ regeneration with the ozonated water were repeated. These organics were supposed to degrade by the oxidation reaction of ozone, regenerating the bed for reuse. As the number of regeneration increased, the adsorption capacity for phenol was reduced, but the change was stabilized showing no further reduction after reaching a certain degree of decrement. The reduction of adsorption capacity was due to the increase of pore size resulting in the decrease of specific surface area during ozonation. The adsorption capacity of phenol decreased after the ozonated regeneration because the in-pore adsorption was prevalent for small molecules like phenol. However, PEG did not show such decrease and the adsorption capacity was constantly maintained after several cycles of the ozonated regeneration probably because the external surface adsorption was the major mechanism for large molecules like PEG. Since the reduction in the pore size and specific surface area for small molecules were proportional to the duration of contact time with the ozonated water, careful considerations of the solute size to be removed and controlling the contact time were necessary to enhance the performance of the ozonated in situ regeneration of activated carbon bed.

• The Journal of the Korea Contents Association
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• v.16 no.1
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• pp.329-341
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• 2016

With the introduction of smart phones in the late 2000's, the audio guides of museums have been gradually replaced by the mobile apps of smart phones. Although many studies have been already conducted about the mobile apps in the fields of tourism or finance, it is hard to find empirical research on the mobile docent apps. This study aimed to investigate the influence of the various factors of mobile docent apps on user satisfaction and intention to reuse. For this goal, based on the review of literature and the Technology Acceptance Model (TAM), a research model was constructed that consists of information timeliness, information service quality, ubiquitous access, and interactivity, along with the variables of TAM such as perceived ease of use, and perceived usefulness. A survey was conducted at Rodin museum in the United States where all the information about exhibitions is provided over a smart docent app. 210 surveys were collected, and 204 valid ones were used for analysis. The analysis using structural equation modeling revealed that information timeliness, information service quality, and interactivity have significant influence on perceived ease of use; ubiquitous access and interactivity showed significant impact on perceived usefulness. The perceived ease of use and usefulness then had significant impact on satisfaction and intention to re-use.

• Journal of Digital Convergence
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• v.15 no.5
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• pp.99-106
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• 2017

The purpose of this study is to analyze the relationship between tourist 's intention to use smartphone and the preceding factors through the questionnaire. For achieving this research purpose, this study surveyed the tourists who use smartphone to investigate the influence of interactivity such as two-way communication and synchronicity as hypotheses on the influence of flow, and the effect of attitude factors on continuous intention to use was analyzed by research model. In this study, a partial least squares based structural equation (PLS-SEM) method was applied to verify the hypothesis of the proposed research model. Finally, the validity of the proposed research model was confirmed through confirmatory factor analysis and hypothesis testing. Therefore, the results of this study show that interactivity and flow are influential for the reuse of users in utilizing information by using smartphone, and it affects the attitude of users in developing smart tourism system in the future. The results of this study can be utilized as basic data related to the acquisition of information by smartphone of tourists in the future development of smart tourism system.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.10 no.8
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• pp.1783-1788
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• 2009

We newly propose that we may reuse scrap powders ($Z_rO_2$+8 mol%-$Y_2O_3$) as $Y_2O_3$-stabilized zirconia (YSZ) sintered products through sintering process at 1550$^{circ}C$ for 2hrs. We also prepared the reference specimen from fresh $Z_rO_2$+30 mol%-$Y_2O_3$ powder mixture (celluar type with 1㎛-length). The reference sample showed a dense microstructure with grains of $\sim$10㎛ in diameter, while the sintered sample from scrap powder showed irregular grains of 1$\sim$30 ㎛ in diameter. Through XRD analysis, we confirmed that the reference sample has mixed phases of $Y_2O_3$(cubic), $Z_{r0.8}O_{1.9}$(cubic), and $Z_rO_2$(monoclinic), while the sintered YSZ sample from scrap powder has only tetragonal phase. Moreover, the sintered YSZ from scrap powder showed vickers hardness and apparent density more than 70 and 4.11 g/cc, which implies that it can be suitable for structural material application.

• The Korean Journal of Franchise Management
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• v.10 no.2
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• pp.59-70
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• 2019

Purpose - Every company studies how to attract and retain new customers to increase competitiveness and profitability. Companies establish strategies to attract customers, secure competitive advantage and generate revenue. Businesses are looking for newer and better ways to differentiate themselves in the marketplace. One of the requirements for service differentiation is to make it a prerequisite for an engaging customer experience. Customer experience can be attained through service experience. Satisfaction determine whether to reuse the food service franchise. The purpose of this study is to investigate the effect of customer experience on the satisfaction and revisit intention of food service franchise. In this study, customer experience consists of three attributes such as service environment, food quality, and price fairness. Also, this study is to identify the importance of three service experience attributes of customer satisfaction and revisit intention using ANN (artificial neural network) analysis. Research design, data, methodology - The survey was conducted on customers who have visited franchise restaurants in one month in order to examine how service environment, food quality, and price fairness have been influenced customer satisfaction and revisit intention through online survey company (SM culture & contents). A total of 300 representative surveys were collected. Of those collected surveys, 26 were not used due to missing information, resulting in 274 as the final sample size. The sample size was more than 10 times more than the number of variables used in the structural model analysis. Results - The findings of this study are as follows: Service environment and price fairness have a significant effect on satisfaction. However, food quality did not have a significant effect on satisfaction. Finally, it was found that satisfaction had a significant effect on revisit intention. Meanwhile, according to the results of ANN analysis, satisfaction as a dependent variable was found to be the most important in male price fairness and service environment in female. Also, when the revisit intention is used as a dependent variable, both male and female price fairness are important. Also, when the intention to revisit is used as a dependent variable, both male and female price processes are important. Conclusions - First, a restaurant franchise enterprise needs to manage customer service experience. Customers should strive to eat and enjoy at a dining franchise store. Second, it is necessary to design a food service franchise shop as a customer-oriented service environment. Franchise companies need to improve the environment so that customers can use the store conveniently. Third, the restaurant franchise menu price needs to be cheaper than the alternative menu. The restaurant franchise menu needs to be constructed with a popular menu that can be used continuously by the customer, so that it can be set at a reasonable price.

• Journal of the Korean Society for Library and Information Science
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• v.57 no.3
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• pp.325-350
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• 2023

This study focuses on the impact of research data metadata quality evaluation index on the revitalization of K-BDS, a research data platform in the bio field, and examines the mediating effect of motivation factors for utilizing the platform. The investigation employs a structural equation model analysis and bootstrap analysis to explore the interrelationships among the three variables. The findings demonstrate that researchers who prioritize the quality of metadata display higher motivation to use the research data platform, leading to an intention to activate the platform. The study also confirms the mediating effect of motivation factors. Moreover, a comprehensive understanding of the sub-factors within each variable is attained through regression analysis and Sobel test. The results highlight that enhancing searchability is crucial to activate research data sharing in the bio field, while improving discoverability is vital for research data reuse. Interestingly, the study reveals that citationability does not significantly impact platform activation. As a conclusion, to foster platform activation, it is imperative to provide systematic support by enhancing metadata quality. This improvement can not only increase trust in the platform but also institutionally solidify the benefits of citation.