• Title/Summary/Keyword: service user

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A Study of Virtual Home Environment Implementation Scenario for Subscriber Privacy (가입자 정보보호를 위한 Virtual Home Environment 시나리오 보안 취약점 분석)

  • Jeong, Jong-Min;Lee, Goo-Yeon;Lee, Yong
    • Journal of Industrial Technology
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    • v.21 no.A
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    • pp.117-122
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    • 2001
  • Currently, the VHE (suggested for global roaming user to provide personal service environment) implementation scenario is being proposed to realize 3G network requirements. However, developing VHE scenarios are focused on signal flow between node and network, and network and network. this case may result in weakness to protect subscriber's privacy in 3G network which commonly uses visited network. In this paper, we reanalyze a several VHE implementation scenarios for user profile protection, indicate a problem concerning user privacy, and finally, design a procedure to cope with vulnerability in VHE implementation scenario.

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Integration System Manageable by User on Heterogeneous Service Environment (다중 서비스 환경에서 사용자가 관리 가능한 통합 시스템)

  • Kang, Minjung;Kim, Sangwook
    • Journal of Korea Multimedia Society
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    • v.19 no.7
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    • pp.1188-1196
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    • 2016
  • Integration systems help users consume services more effectively. However, previous integration systems can only enable predefined service cooperation to satisfy users, which is difficult to achieve user-centric service composition in dynamic environments. Therefore, in this paper, a dynamic service integration system is proposed to automatically combine services based on usage history. With this system, services can be dynamically composed to meet users' needs and information can be flexibly transited among heterogeneous services.

User's Satisfaction with Universal Design in Local Government's Public Service Center - Focusing on Public Service Centers in Gwangju Metropolitan City - (지방자치단체 민원실의 유니버설디자인에 대한 이용자 만족도 조사연구 - 광주광역시 구청사를 중심으로 -)

  • Choe, Ah-Jin;Kim, Mi-hee
    • Journal of the Korean housing association
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    • v.27 no.4
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    • pp.67-76
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    • 2016
  • The purpose of the study was to identify user' satisfaction about universal design in public service center that will be needed for helping planning and design the public service center. This study conducted a questionnaire survey targeting visitor in five district's public service center in Gwangju metropolitan city. A total of 253 responses were analyzed for identifying the level of satisfaction about universal design in public service center. The study also analyzed of the respondents depending on their demographic characteristics. The features of universal design were categorized into supportive design, communicability, safety-oriented design and accessible design, and total 25 specific items were included in the evaluation. Most of the respondents were satisfied with the waiting space, however they showed a lower level of satisfaction toward the information materials space. Those with a higher education attainment tended to be associated with stronger satisfaction with common space and information materials space. Groups with a lower age were more likely to be satisfied with common space and public service space. Also female tended to show a stronger degree of satisfaction with common space than male. The findings from this study should provide a guideline for planning and design the public service center.

User Targerting SaaS Application Mash-Up Service Framework using Complex-Context and Rule-Martix (복합 콘텍스트 및 Rule-Matrix를 활용한 사용자 맞춤형 SaaS 어플리케이션 연동 서비스 프레임워크)

  • Jung, Jong Jin;Cui, Yun;Kwon, Kyung Min;Lee, Han Ku
    • Journal of Korea Multimedia Society
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    • v.20 no.7
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    • pp.1054-1064
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    • 2017
  • With the development of cloud computing, internet technology and Internet of Things(IoT), most of applications are being smarter and changing from native application to SaaS (Software as a Service) application. New versatile SaaS applications are being released through various app portals (e.g. appstore, googleplay, T-Store, and so on). However, a user has a difficulty in searching, choosing an suitable application to him. It is also hard for him to know what functions of each SaaS application are useful. He wants to be recommended something inter-operated SaaS service according to his personality and his situation. Therefore, this paper presents a way of making mash-up of SaaS applications in order to provide the most convenient inter-operated SaaS service to user. This paper also presents SaaS Application Mash-up Framework (SAMF), complex context and rule matrix. The proposed SAMF is a main system that totally manage SaaS application mash-up service. Complex context and rule matrix are key components in order to recommend what SaaS applications are needed and how those SaaS applications are inter-operated. The SAMF collects complex contexts (User Description, Status Description, SaaS Service Description) in order to choose which SaaS applications are useful, analyze what functions to use, how to mash-up.

Design and Implementation of Platform Providing Adaptive Contents based on IBB Companion Screen Service (IBB 기반 적응적 컴패니언 스크린 컨텐츠 제공 플랫폼 설계 및 구현)

  • Moon, JaeWon;Lim, Tae-Beom;Kum, SeungWoo;Nam, YoonSeok;Lee, Sangwon
    • Journal of Broadcast Engineering
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    • v.22 no.1
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    • pp.95-106
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    • 2017
  • Interest in companion screen services and high-definition television broadcasting services are rising along with the advanced of digital broadcasting communication technology. Not only providing good-quality broadcasting services in the main screen, but also creating added values of companion services in the secondary screen are important. In this paper we suggest a platform and a related authoring tool generating adaptive companion screen services according to user contexts. The Platform providing adaptive companion screen services based on user environment is designed and implemented for real service market. Proposed platform organizes a higher quality content service considering both user contexts and demands of service providers in real time, and the related authoring tool enables a novice user interface designer and service director to make adaptive user interfaces quickly and easily. We developed and simulated this platform in accordance with Korean UHD IBB standard which provides interactive service applications.

An Improvement of the Public Library Application Service -Focused on the Young-In Si Library Application Service- (시립 도서관 애플리케이션 서비스 방안 연구 -용인시 도서관 애플리케이션을 중심으로-)

  • Kim, Da-Eun;Kim, Seung-In
    • Journal of Digital Convergence
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    • v.15 no.3
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    • pp.301-306
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    • 2017
  • With the popularization of smart-phone, a variety of application service user is a rising trend now. In contrast, studies concerning library application service that cast a long shadow over the life of students and citizens still lacking in many ways. This study evaluates user experience of Young-in Si public library application service, and investigates user requirements. I searched the real user reviews about Young-in Si library application both App store and Android market. As the final outcome, I found inconveniences and improvements of this service. The application is intuitive, but requires consistent design, strong identity and customizing main page. It will be suggested specific guidelines for the public library mobile services in other areas.

A Study on User Experience of OTT Service -Focused on Netflix, Watcha and Wavve- (국내외 OTT서비스의 사용자 경험 연구 -넷플릭스와 왓챠, 웨이브를 중심으로-)

  • Choi, Hye-Sun;Kim, Seung-In
    • Journal of Digital Convergence
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    • v.18 no.4
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    • pp.425-431
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    • 2020
  • The purpose of this study is to measure the user experience of Netflix which is a representative global OTT service, Watcha and Wavve which is a representative service of Korea. Using mobile applications, qualitative research and quantitative research on user experience of OTT service were conducted with task test, in-depth interviews and surveys. As a result of the study, The usefulness and accessible of the OTT service has not shown much difference between OTT services. Rather, contents based on personal preferences has a significant impact on OTT service selection. The study found that Netflix needs to secure contents, Watcha needs to improve interface and recast categories, Wavve needs to present contents that are focused on and improve interface of main screen. The study expects to help a build a differentiate user experience in the face of growing OTT platform competition.

User Types of Shared Mobility Services and UX Design Strategies: an application of Q Methodology (Q방법론을 적용한 공유 모빌리티 서비스의 이용자 유형 연구 및 모빌리티 서비스 UX 디자인 전략)

  • Hong, Seung-Hye;Byun, Young-Si;Lee, Jeong-Myeong
    • The Journal of the Korea Contents Association
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    • v.19 no.10
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    • pp.568-580
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    • 2019
  • With mobility-as-a-service(MaaS) drawing attention to its influence and ripple effect around the world, the mobility service market is currently growing rapidly mainly focusing on mobility sharing. In order to preemptively dominate the mobility service market following the full-scale spread of MaaS, it is important to first identify the recognition and experience of users in personal mobility sharing services, which are currently in the early stages of diffusion, and through which to understand the characteristics of potential consumers of the extended mobility service market. Therefore, the study aims to classify the user types of mobility service and establish a future user experience-oriented mobility service strategy using a subjectivity study method, Q methodology.

Tracking Methods of User Position for Privacy Problems in Location Based Service (위치 기반 서비스에서 사생활 침해 문제 해결을 위한 사용자 위치 추적 방법)

  • Ra, Hyuk-Ju;Choi, Woo-Kyung;Jeon, Hong-Tae
    • Journal of the Korean Institute of Intelligent Systems
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    • v.14 no.7
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    • pp.865-870
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    • 2004
  • Development of new information and traffic technology causes fast-growing in the field of information-based system. At recent, development of LBS(Location Based Service) makes a remarkable growth of industry as GPS(Global Positioning System) becomes wide-spread and location information becomes more important. However, there is a problem like infringement of privacy when location information is used improperly[1]. In this paper, LBS platform is proposed in order to prevent infringement of privacy. To implement, we classify user path as pattern in a zone of user life. Thereupon, location information is provided according to user' specific situation.

Factors affecting the User Satisfaction and Continuance Usage Intention of Social Network Service (SNS 사용자의 개인적·사회적 특성이 지속적 사용의도에 영향을 미치는 요인 : 생활 공유형 SNS를 중심으로)

  • Kim, Byung-Gon;Yoon, Il-Ki;Park, Heung-Soon
    • Journal of Information Technology Applications and Management
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    • v.23 no.2
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    • pp.207-224
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    • 2016
  • Investments in information and communication technologies (ICT) around the world have grown at an enormous rate over the past two decades, which reflects a new emphasis on consumer mobile devices. A social network service (SNS) is an online service that aims to build social relations among people who share interests and activities. The role of SNS is enormous for communicating ideas and opinions among social participants. The use of SNS has recently become one of the most popular social activities worldwide. This research investigated relation between personal characteristics, social characteristics and user satisfaction on SNS then, analyzed how these factors affecting continuance usage intention on SNS users. The conclusion is summarized as below. The study results show that informativeness, pleasure, innovativeness, relationship and empathy of SNS are having positive impact to some degree on the user satisfaction. Further, the user satisfaction of SNS users and quality of life have a positive impact on the continuance usage intention of SNS users. This results show that various SNS qualities are necessary to actively explore and obtain further information that users intend to find, while they are insufficient in function to provide the information other users require or exchange information with other users through the SNS.