• 제목/요약/키워드: sense marketing

검색결과 228건 처리시간 0.024초

가족 관광객의 향토음식에 대한 지각된 위험, 관여도, 만족과 충성도에 관한 연구 (Study on Sense of Perceived Risk, Involvement, Satisfaction, and Loyalty of a Tourist Family for a Local Food Restaurant)

  • 김정현;이영란;조문수
    • 동아시아식생활학회지
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    • 제20권5호
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    • pp.802-811
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    • 2010
  • This study aimed to determine a tourist family's perceptions of dining at a holiday destination. A key assumption of this study was that dining at an unfamiliar locale at a tourist resort is engaging in risk-taking behavior by the tourist family. In this unfamiliar setting, participation in the local food market takes on a significant role in the tourist family's sense of satisfaction and loyalty. For the purpose of this study, involvement pertains to the family's perceived relevance of the objective of this study based on inherent needs, values, and interests. For this study, 151 subjects vacationing with his/her family on Jeju Island participated. To perform research on perceived risk and involvement in terms of the decision maker's capacity, only one member of each family responded to the survey, which examined the impact on sense of satisfaction of perceived risk and involvement in the local food scene. Perceived risks were divided according to financial, performance, physical, social-psychological, and time-risk factors. Perceived risk and involvement were found to be significant predictors of the overall satisfaction of the tourist family's local food consumption. Furthermore, performance risk was determined to be significantly linked to the tourist family's dining sense of satisfaction and loyalty. These findings provide some meaningful marketing implications for Jeju Island's tourism industry. Reducing the performance risk and increasing the local food involvement may activate rural tourism and local food consumption. Theoretical and practical contributions to local food marketing are discussed.

유휴산업시설 재생공간의 장소성이 방문만족도와 체류시간에 미치는 영향 - 문래예술창작촌의 방문자들을 대상으로 - (The Influence of the Sense of Place on Regeneration Space using Idle Industrial Facilities on Visitors' Satisfaction and Length of Stay - Focused on Visitors of Mullae Art Village -)

  • 윤한;윤희정
    • 한국조경학회지
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    • 제46권4호
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    • pp.1-10
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    • 2018
  • 본 연구는 유휴산업시설 재생공간 방문자들의 장소성이 방문만족도와 체류시간에 미치는 영향을 밝히는 것을 연구목적으로 한다. 이를 위하여 본 연구는 서울시 영등포구에 위치한 문래예술창작촌을 연구대상지로 선정하였으며, 방문자를 대상으로 설문조사를 진행하였다. 탐색적 요인분석 및 신뢰도분석, 다중회귀분석결과, 문래예술창작촌의 장소성 요인인 매력성, 의미성은 방문만족도와 체류시간에 정(+)의 영향을 미치는 것으로 나타났으며, 매력성이 가장 큰 영향을 미치는 것으로 나타났다. 그러나 역사성은 방문만족도와 체류시간에 유의미한 영향을 미치지 못 하는 것으로 나타났다. 또한, 방문만족도는 체류시간에 정(+)의 영향을 미치는 것으로 분석되었다. 이상의 연구결과는 유휴산업시설 재생공간의 장소성을 진단하고, 추후 도시공간 계획가 및 관리자가 유휴산업시설 재생공간을 활성화시킬 수 있는 장소마케팅 전략을 수립하는 데에 유용한 지침이 될 수 있을 것이다.

체험 마케팅 요소를 활용한 주택문화관의 디자인 방향 (Design Directions of the Housing Cultural Center Based on Experiential Marketing Elements)

  • 김정윤;이현수;이주현
    • 한국주거학회논문집
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    • 제18권5호
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    • pp.113-120
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    • 2007
  • The purpose of this study is an analysis about space of housing cultural center with the marketing based on experience. By changing housing market, housing cultural center is a place to give an information, added value, image of housing. Consumers who experience a housing cultural center have an effect on purchase an apartment. The image of enterprise is important to select commodities to consumers. Today, company's brand image and concept include womanish, worthy and, sensual those. Under these views, housing cultural center should have continuous culture spaces that provide various experiential chance for consumers. The methods of this study are an analysis of brand image, analysis and application of experiential elements for housing cultural center. The results of this study have five parts. First, in Sense part, there are presented the sense of sight, smell and touch include material's color, finishing material, sound and etc. Second, in Feel part, consumers feel friendly and comfortable to brand through synesthesia. And they have a liberal mind about brand. Third, in Think part, consumers can experience a brand's image as a subject of event or space. Forth, in Act part, consumer is acted to scale of a space and aim of exhibition. Finally, in Relation part, consumers can have relation each other who visit Housing cultural center. And they can joint for interchange of information, culture enjoyment. In conclusion, this study has a great value of graft marketing view on the planning of Housing cultural center.

농업인의 공동체의식이 조직몰입과 경영성과에 미치는 영향 - 농산물종합가공센터 참여농가를 중심으로 - (Impact of Farmers' Sense of Community on Organizational Commitment and Business Performance - Focusing on Farmers Participating in the Agricultural Products Processing Center -)

  • 정성옥;장동헌
    • 농촌계획
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    • 제26권1호
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    • pp.13-22
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    • 2020
  • This study analyzed the relationship between the sense of community, organizational commitment, and business performance among farmers participating in the agricultural products processing center. As a result, the farmer's sense of community at the agricultural products processing center had a positive effect on organizational commitment, and the farmer's sense of community had a positive effect on business performance. In this regard, efforts should be made to systematically manage and sustain the future of formal, formal and informal activities of the agricultural products processing center. In addition, in order for the community formed at the agricultural products processing center to continue to grow, it is necessary to take the approach of improving the competence of personnel, organizing work, developing professional programs, and forming related networks. In addition, the organization formed through the agricultural products processing center should be grown as a farmer's organization of processing base so that it can be linked with the activation policy such as food plan and local food.

장소마케팅 전략의 문화적 개념과 방법론에 관한 고찰 (A Study on the Cultural Concept and Methodology of the Place Marketing Strategy)

  • 이무용
    • 대한지리학회지
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    • 제41권1호
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    • pp.39-57
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    • 2006
  • 장소마케팅 전략은 도시문화의 발전이냐 혹은 파괴냐를 둘러싼 다양한 의미와 담론 및 실천들이 끊임없이 생성되고, 서로 부딪히며, 교섭하는 문화정치의 장이 될 수 있다. 따라서 장소마케팅 전략이 지니는 문화적 함의에 대한 명확한 이론적 이해가 필요하다. 그런 의미에서 이 논문은 장소마케팅 전략이 도시문화발전 전략으로서 자리매김하는데 필요한 개념과 방법론을 제시하고자 한다. 먼저 공간의 문화정치학과 장소마케팅에 대한 문화정치적 관점을 살펴보았다. 다음으로 도시문화발전 전략으로서 장소마케팅의 문화적 의의를 도출하고, 장소마케팅 전략의 개념과 특성을 문화적인 관점에서 재구성하였다. 마지막으로 장소마케팅 전략 수립의 과정을 장소 전략과 마케팅 전략의 차원에서 정립하고, 마케팅믹스 요소(O_IPTCR)와 문화정치적 요소(SAUNE 요소)를 도출하여 장소마케팅 전략 수립의 방법론을 체계화하였다.

마케팅 관점으로 본 빅 데이터 분석 사례연구 : 은행업을 중심으로 (Big Data Analytics Case Study from the Marketing Perspective : Emphasis on Banking Industry)

  • 박성수;이건창
    • 한국IT서비스학회지
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    • 제17권2호
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    • pp.207-218
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    • 2018
  • Recently, it becomes a big trend in the banking industry to apply a big data analytics technique to extract essential knowledge from their customer database. Such a trend is based on the capability to analyze the big data with powerful analytics software and recognize the value of big data analysis results. However, there exits still a need for more systematic theory and mechanism about how to adopt a big data analytics approach in the banking industry. Especially, there is no study proposing a practical case study in which big data analytics is successfully accomplished from the marketing perspective. Therefore, this study aims to analyze a target marketing case in the banking industry from the view of big data analytics. Target database is a big data in which about 3.5 million customers and their transaction records have been stored for 3 years. Practical implications are derived from the marketing perspective. We address detailed processes and related field test results. It proved critical for the big data analysts to consider a sense of Veracity and Value, in addition to traditional Big Data's 3V (Volume, Velocity, and Variety), so that more significant business meanings may be extracted from the big data results.

The Influence of the Experiential Marketing Factors of Restaurant on the Brand Image, Satisfaction, and Customer Loyalty : Focused on Restaurants in Complex Shopping Mall

  • Lee, Sang-Mook
    • 한국조리학회지
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    • 제24권2호
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    • pp.112-118
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    • 2018
  • The purpose of this study is to develop and test a model that explains the effect of experiential marketing factors on: 1) brand image, 2) satisfaction, and 3) loyalty in context of restaurants located in complex shopping mall. In addition, the study clarified how these variables relate to each other. Survey were distributed to customers who have visiting experience(s) in a restaurants in complex shopping mall. Total 360 participants were distributed and 344 questionnaires were used for analysing. The confirmatory factor analysis and structural equation modeling(SEM) have been employed research methods for frequency analysis, reliability analysis and measurement model validation. The findings of this study identified that relation factor of experiential marketing elements was only significant factor on brand image Furthermore, sense and recognition were critical components of customer satisfaction. Last, present study also identified the significant relationship between satisfaction and customer loyalty. These findings may contribute to provide valuable marketing strategic for this business segmentation, and it can be utilized as a fundamental study to establish an efficient business plan to increase revenue especially for restaurant business located in complex shopping mall.

Corporate Marketing Strategy Using Social Media: A Case Study of the Ritz-Carlton Seoul

  • Lee, Jung Wan;Kwag, Michael
    • The Journal of Asian Finance, Economics and Business
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    • 제4권1호
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    • pp.79-86
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    • 2017
  • With the increasing trend of popularity of websites and social networking sites, it is quite evident that companies need to take cautionary measures in protecting the reputations with respect to company and brands. In this process, every company should indulge in enhancing their company and brand image through websites and social networking sites that fortify the bonding nature among them. The always-on nature of websites and social networking sites has contributed to their phenomenal marketing power and altered the balance of power between consumers and firms. Websites and social networks are used by hundreds of millions of people to communicate about a huge range of topics, including personal interests, activities, social events and even public issues. The paper explores a case study of the Ritz-Carlton hotel for their marketing strategy and organizational use of their website and social media in communicating with their customers. Even for the normal luxury traveler who would not have previously used the Internet to research a hotel or make a reservation, ritzcarlton.com is making it possible for them to do so in a sense of the luxury and typical Ritz-Carlton style. It seems to be a staple of the company for years to come.

실감콘텐츠를 활용한 공연장 마케팅 방안 연구 (A Study on Marketing Revitalization Plan of Performing Arts Theatre Using Realistic Contents)

  • 임영준;이영숙
    • 디지털콘텐츠학회 논문지
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    • 제19권2호
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    • pp.309-318
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    • 2018
  • 본 연구에서는 실감콘텐츠(VR AR MR)를 활용한 공연장 마케팅 방안을 제안하였다. 공연장은 관객이 직접 체감할 수 있는 공간이며, 공연장 마케팅 방안은 다음과 같다. 첫째, 공연장 좌석의 배치를 활용한 마케팅전략이다. 이는 가상현실(VR)을 통해 관객에게 원하는 관람석에서 공연이 어떤 각도와 시야로 관람되는지에 대한 예상이 가능하며 몰입감이 높은 좌석을 예매하도록 유도한다. 둘째, 혼합현실(MR)을 통해 공연 홍보 및 광고물을 활용한 콘텐츠 마케팅이다. 기존의 정적인 홍보수단에 비해 공연예술의 현장감을 살린 동적 홍보가 가능하다. 셋째, 등장 캐릭터를 활용한 마케팅전략이다. 공연은 1회성 예술이다. 이를 보완하도록 등장캐릭터가 공연의 한 장면을 증강현실(AR)콘텐츠로 사전에 제공하여 공연에 대한 흥미를 유발하도록 한다. 넷째, VR 소셜 네트워크를 구축하여 고객과 직접 소통하는 방법이다. 이를 통해 공연장 활성화를 위한 관객 유치에 도움이 되고자 한다.

디자이너 브랜드 샵마스터의 CRM에 관한 연구 (CRM Marketing of Shopmasters in Designer Brand Products)

  • 이승희;이병화
    • 한국의류학회지
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    • 제27권2호
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    • pp.239-249
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    • 2003
  • The purpose of this research was to investigate influential factors for shopmaster's CRM (Customer Relationship Management) in the designer brand products, and to indicate the future fashion marketing strategies. The questionnaires were distributed to 74 shopmasters of the Designer shop in domestic L. S and H Department stores. Descriptive statistics, factor analysis, and path analysis from Lisrel program were used to analyze the data. The results were as follows; Firstly. for shopmaster's CRM variables, four factors of customer management variables were found and labeled as interest, DB construction, contact opportunity, and materials. Also, four (actors of shopmaster's knowledge regarding apparel materials were found and labeled as professionalism, manner, sense, and persuasion. For service variables, four factors such as precision, variety, rapidity, positiveness, and convenience of shopping were found. Secondly, for the results of hypothesis, all of the independent variables had direct influences on forming the relationship with customers. Therefore, it is concluded that the main elements of Shopmaster's CRM are highly important variables in customer relationship marketing strategy.