• Title/Summary/Keyword: satisfaction of outside support

Search Result 27, Processing Time 0.026 seconds

A Comparative Study on the Improvement-required order of Non-territorial office and Territorial office (비 영역 업무공간과 일반 업무공간의 개선 우선순위 비교연구)

  • Cho, Ji-Yeon
    • Journal of The Korean Digital Architecture Interior Association
    • /
    • v.7 no.2
    • /
    • pp.51-58
    • /
    • 2007
  • The saying likely as "In the rapidly-changing outside management environment, the light-weighted body only able to survive" means the 'lightness' in working space, reducing expenditure for immovable property and unnecessary facility, and also means the flexibility of facility which is ready to cope promptly with the approaching situation. For such reason, as many enterprises do not support an individual workstation for each person but by introduction of sharing system, also reducing the area for working space, they have made the immovable property expense per person curtailed. Though the reduction of the immovable property expense that subsequently gained by merely decreasing of working space brings a remarkable effect of retrenchment, there is also a worrying opinion that because of the narrowed working space than before, or by disappearing of private space, a possible non-productive effect which let working enthusiasm falls down might be brought. By practicing such investigating method, at the first stage survey, the Satisfaction of non-territorial and territorial office user and the order of required improvement are figured out, also arranged the appraisal items as 6 factors in total, and all of the factors were being influenced to the entire satisfaction in statistically meaningful level.

  • PDF

A study on the Perception and Satisfaction of English Medium Instruction subjects According to English Proficiency : Focusing on Nursing Department students (영어능력에 따른 영어매개 전공과목에 대한 인식 및 만족도 연구 : 간호학과 학생을 중심으로)

  • Jeong, Eun-Young
    • Journal of Convergence for Information Technology
    • /
    • v.11 no.5
    • /
    • pp.57-65
    • /
    • 2021
  • Purpose: To analyze students' attitudes toward English-Medium Instruction (EMI) classes for nursing students. Methods: From January 23 to January 30, 2020, a survey was conducted using a web-based survey program on student attitudes, satisfaction, and improvement measures for EMI classes. 216 responded to the survey, giving a response rate of 63.7%. Results: The item with the highest score on the attitude toward EMI lectures was 'EMI classes will be of great help to student's future'. The item 'I will try to speak English with my classmates outside of the EMI class if possible' showed the lowest score. Students answered that they need an appropriate educational environment for the smooth operation of EMI classes, fewer students per class and support for group studies

Study on self-development needs, job satisfaction, self-efficacy by general characteristics of dental hygienist (치과위생사의 일반적 특성에 따른 자기효능감, 직무만족도, 자기개발요구도 조사)

  • Jung, Hye-Ri;Son, A-Ryang;Yun, Yeo-Ju;Lee, Seol-Hee;Lee, Seoul-Bi;In, Jung-Ah;Kang, Kyung-hee
    • Journal of the Korea Convergence Society
    • /
    • v.6 no.6
    • /
    • pp.231-239
    • /
    • 2015
  • This study examines the self-efficacy, job satisfaction and the desire degree of self-development according to the general characteristics of dental hygienists. It aims to contribute to the establishment of the education system considering the characteristics of organization and effectively motivates the self-development of the dental hygienists. With the collected data, frequency, percentage, One-Way ANOVA and t-test were conducted using SPSS 20.0. This study result showed that among the general characteristics, activities inside and outside of the hospital, working experience, education and the size of the hospital affect the self-efficacy, job satisfaction and the desire degree of self-development. to enhance the motivation for the self-efficacy, job satisfaction and self-development of the dental hygienists, it is necessary to establish the advanced medical environment, provide support for the activities inside and outside of the hospital, and develop the systematic education program. Also, dental hygienists need to put their greatest effort into enhancing their self-efficacy, job satisfaction and self-development.

Improvement of ITSM IT Service Efficiency in Military Electronic Service

  • Woo, Hanchul;Jeong, Suk-Jae;Huh, Jun-Ho
    • Journal of Information Processing Systems
    • /
    • v.16 no.2
    • /
    • pp.246-260
    • /
    • 2020
  • IT Service Management (ITSM) achieves consolidated management for the IT services supporting the acquisition system, and no outside connections can be established with such ITSM. Issues pertaining to the D2B can be addressed to System Q&A or a Call Center for problem-solving. In other words, internal staff can take the necessary measures for problems by directly connecting with ITSM. Currently, diverse innovative technologies are being used in electronics and ubiquitous computing environments. This allows us to create a better world by providing the backbone for remarkable development in our human society in the fields of electronics, devices, computer science, and engineering. Following the expansion of IT services in the military acquisition sector such as Defense Electronic Procurement, military export/import support system, etc., customers' dependence on IT for conducting business with the military or related companies is increasing, including the military's dependence on the same technology for services to the public. Nonetheless, issues pertaining to the simplified/integrated management of complex IT service management systems, including slow system recovery, lack of integrated customer service window, and insufficient information sharing, have become the priority problems that IT managers are required to solve. Therefore, this study conducted research on the integrated management of IT services provided by Korea's national defense acquisition system, which was developed based on the existing system IT Infrastructure Library (ITIL) v2, and investigated the level of satisfaction with services with focus on ensuring that it can be used for understanding the necessity of the system and its advancement in the future.

Analysis of Teachers' Perceptions to Establish the Management Direction of Outdoor Space in an Elementary School (초등학교 외부공간 관리방향 설정을 위한 교사의 인식 분석)

  • Jeong, Na-Ra;Jeong, Hyun-Jeong
    • The Journal of Sustainable Design and Educational Environment Research
    • /
    • v.19 no.3
    • /
    • pp.38-47
    • /
    • 2020
  • This study analyzed the perceptions of teachers to establish the direction for managing the space outside an elementary school. Satisfaction with outdoor school spaces is influenced by the satisfaction with tree and flower plantation and outdoor rest spaces. This study found that the longer the working years of a teacher, the higher their awareness of the importance and necessity of outdoor spaces in the school. Respondents emphasized the lack of manpower and budget, as well as the indifference of the administration as hindrances to the management of outdoor spaces in the school. The outdoor space in the school should include a secure play area, plant education space, class practice spaces, and a rest area. Furthermore, the space outside the elementary school should support learning, playing, and resting. To this end, facilities such as benches, pergolas, outdoor classrooms, ecological ponds, farms, and flower beds should be provided. In an outdoor space, plants featured in textbooks, seasonal plants, and those that provide shade can be planted along with labels to provide information and thereby promote learning. The teachers expected that the management of the external space will have an educational and emotional effect on students. In response to the innovation of the school spaces, it is necessary to continuously manage the external spaces to achieve educational and emotional effects by organically connecting the outdoor spaces with the indoor space. For this purpose, it is required to provide support for securing budgets and manpower, and to introduce relevant policies.

Residents' Awareness of Assisted Living Facility(ALF) as a 'Home': Cases of Virginia, U.S.A. (미국 노인보호주택 거주자들의 '집'으로서의 속성에 관한 사례 연구)

  • Kim Young-Joo
    • Journal of Families and Better Life
    • /
    • v.23 no.4 s.76
    • /
    • pp.67-77
    • /
    • 2005
  • The purpose of this study was to identify housing attributes that make residents feel 'at home' in ALFs in Southwest Virginia. For this purpose, residents' needs, experiences, and opinions of the physical environment, the social environment and the organizational environments such as policies and programs of ALFs were identified. As a multi-case study, five ALFs in Southwest Virginia were studied using constant comparative methods of data analysis. In addition to face-to-face interviews with 25 residents and 5 administrators of five ALFs, observations were conducted with personal journal. Each facility was designed to be a single-family house or multi-family dwelling in outside appearance. Most of the respondents were satisfied with their current dwelling as a 'home' in terms of homelike attributes such as 'autonomy/ privacy', personalization,' safety and security,' services and care,' independence,' social interaction/friendship,' family support,' and 'rules and regulations.' In spite of high satisfaction with the facility, however, many people did not think of their current dwelling as a real 'home'. As the biggest difference between living in their own homes and living in the ALF, people feinted out a lack of independence and social interaction. Residents of ALFs may have reordered their priorities in their current life situation so that safety, security, and caie were more important to them than fooling "at home."

The Study of Design Thinking as Foundation of Multidisciplinary Education (다학제 교육의 근간으로서 '디자인 사고'에 대한 연구)

  • Park, Sung-Mi;Kim, Sue-Hwa
    • Journal of Fisheries and Marine Sciences Education
    • /
    • v.25 no.1
    • /
    • pp.260-273
    • /
    • 2013
  • This study aims to reflect experts' opinions in analyzing a design thinking as foundation of multidisciplinary education. For this purpose, a delphi survey was conducted with 20 experts in three sessions from May 1 to June 25, 2012. To analyze the collected data, descriptive statistics, including frequency, percentage, the mean, and standard deviation were implemented, and internal reliability test on the survey instrument was carried out for statistical processing. The main results are as follows : First, the delphi analysis on intuitive thinking of design thinking suggested 7 items(to pursue the possibility of outside, to pursue the possibility of applying new forms of technology, content planning, facing a complex real-world phenomena etc.). Second, the delphi analysis on logical thinking of design thinking suggested 7 items(executed repeatedly, reasoning and verification, artificial intelligence, a decision support system etc.) Third, the delphi analysis on subjective thinking of design thinking suggested 9 items(user experience measuring, user satisfaction ratings, user requirements analysis, user interface design, behavioral responses of the human etc.). Fourth, the delphi analysis on objective information of design thinking suggested 8 items(information management system, simulation, production process, information exchange and sharing etc.). According to the results of the delphi analysis, design thinking can be seen as the foundation of multidisciplinary education. Suggestions were made for discussion about the main results and further researches.

A Study on the Development of Performance Indicators in the Community Business (커뮤니티 비즈니스 성과지표 개발연구)

  • Kim, Myung-Jin
    • The Journal of the Korea Contents Association
    • /
    • v.17 no.6
    • /
    • pp.22-31
    • /
    • 2017
  • This study has begun with the perception that proper measuring system is required to grow community business in equilibrium and to grope for some developmental directions of it. First, for effective performance evaluation of community business, the study developed a performance evaluation model based on balanced score cards, and to apply validity analysis and analytic hierarchy process (AHP) by classifying. Second, the relative importance of the second indicator for each of the first aspects shows that participation of local residents and in the aspect of person interested, satisfaction of inner education in the aspect of learning and growth, shortening of work process in the aspect of inner process, and sales per head in the aspect of substantiality were high in relative importance. Third, in the result of calculation of overall weight for each aspect, participation of local residents, a business connection to the community, sales per head were ranked in the upper group. Thus, it's now necessary to have management support through fostering intermediate support organizations in community business which has been bureaucratic, and improvement of product and service through connection with outside consulting agencies and strategic alliance with the leading businesses is required.

Importance of End User's Feedback Seeking Behavior for Faithful Appropriation of Information Systems in Small and Medium Enterprises (중소기업 환경에서의 합목적적 정보시스템 활용을 위한 최종사용자 피드백 탐색행위의 중요성)

  • Shin, Young-Mee;Lee, Joo-Ryang;Lee, Ho-Geun
    • Asia pacific journal of information systems
    • /
    • v.17 no.4
    • /
    • pp.61-95
    • /
    • 2007
  • Small-and-medium sized enterprises(SMEs) represent quite a large proportion of the industry as a whole in terms of the number of enterprises or employees. However researches on information system so far have focused on large companies, probably because SMEs were not so active in introducing information systems as larger enterprises. SMEs are now increasingly bringing in information systems such as ERP(Enterprise Resource Planning Systems) and some of the companies already entered the stage of ongoing use. Accordingly, researches should deal with the use of information systems by SME s operating under different conditions from large companies. This study examined factors and mechanism inducing faithful appropriation of information systems, in particular integrative systems such as ERP, in view of individuals` active feedback-seeking behavior. There are three factors expected to affect end users` feedback-seeking behavior for faithful appropriation of information systems. They are management support, peer IT champ support, and IT staff support. The main focus of the study is on how these factors affect feedback-seeking behavior and whether the feedback-seeking behavior plays the role of mediator for realizing faithful appropriation of information systems by end users. To examine the research model and the hypotheses, this study employed an empirical method based on a field survey. The survey used measurements mostly employed and verified by previous researches, while some of the measurements had gone through minor modifications for the purpose of the study. The survey respondents are individual employees of SMEs that have been using ERP for one year or longer. To prevent common method bias, Task-Technology Fit items used as the control variable were made to be answered by different respondents. In total, 127 pairs of valid questionnaires were collected and used for the analysis. The PLS(Partial Least Squares) approach to structural equation modeling(PLS-Graph v.3.0) was used as our data analysis strategy because of its ability to model both formative and reflective latent constructs under small-and medium-size samples. The analysis shows Reliability, Construct Validity and Discriminant Validity are appropriate. The path analysis results are as follows; first, the more there is peer IT champ support, the more the end user is likely to show feedback-seeking behavior(path-coefficient=0.230, t=2.28, p<0.05). In other words, if colleagues proficient in information system use recognize the importance of their help, pass on what they have found to be an effective way of using the system or correct others' misuse, ordinary end users will be able to seek feedback on the faithfulness of their appropriation of information system without hesitation, because they know the convenience of getting help. Second, management support encourages ordinary end users to seek more feedback(path-coefficient=0.271, t=3.06, p<0.01) by affecting the end users' perceived value of feedback(path-coefficient=0.401, t=6.01, p<0.01). Management support is far more influential than other factors that when the management of an SME well understands the benefit of ERP, promotes its faithful appropriation and pays attention to employees' satisfaction with the system, employees will make deliberate efforts for faithful appropriation of the system. However, the third factor, IT staff support was found not to be conducive to feedback-seeking behavior from end users(path-coefficient=0.174, t=1.83). This is partly attributable to the fundamental reason that there is little support for end users from IT staff in SMEs. Even when IT staff provides support, end users may find it less important than that from coworkers more familiar with the end users' job. Meanwhile, the more end users seek feedback and attempt to find ways of faithful appropriation of information systems, the more likely the users will be able to deploy the system according to the purpose the system was originally meant for(path-coefficient=0.35, t=2.88, p<0.01). Finally, the mediation effect analysis confirmed the mediation effect of feedback-seeking behavior. By confirming the mediation effect of feedback-seeking behavior, this study draws attention to the importance of feedback-seeking behavior that has long been overlooked in research about information system use. This study also explores the factors that promote feedback-seeking behavior which in result could affect end user`s faithful appropriation of information systems. In addition, this study provides insight about which inducements or resources SMEs should offer to promote individual users' feedback-seeking behavior when formal and sufficient support from IT staff or an outside information system provider is hardly expected. As the study results show, under the business environment of SMEs, help from skilled colleagues and the management plays a critical role. Therefore, SMEs should seriously consider how to utilize skilled peer information system users, while the management should pay keen attention to end users and support them to make the most of information systems.

The Improvement Proposal of Rural Community Centers : by the Case Studies of 30 Centers in Samnangjin-eup, Miryang City (농촌 마을회관의 현황과 개선방안 연구 -밀양시 삼랑진읍을 대상으로-)

  • Kim, Seong-Ho;Lee, Yoo-Jick
    • Journal of Korean Society of Rural Planning
    • /
    • v.18 no.2
    • /
    • pp.57-68
    • /
    • 2012
  • This study is to suggest the improving methods for rural community centers by analysis of 30 community centers in Samnangjin-eup, Miryang city, Gyeongnam. To fulfill this purpose, the facilities, usable condition and management system were examined. The user needs and level of satisfaction were also investigated through the interviews with 858 citizens. The average size of the centers is $96m^2$, and 73% of them are one-story buildings. Women use the community center more frequently than men in ratio of 6:4. 43.4% of interviewees visit the center 1 or 2 times a month, but on the other hand 27.4% of them use the center almost every day. Recess is surely the main purpose, and health care and community meeting are next two reasons. 67.8% and 72.4% of them are not satisfied with the inside and outside of the community center respectively. The interview results demonstrate that the most important issue is the lack of facilities. To improve the community centers in Samnangjin-eup, first of all, various kinds of indoor and outdoor facilities must be equipped. Secondly, considering the center is the core of rural community life, the qualitative improvement in accommodation is also needed as well as facility diversification. The efficiency of space utilization is another issue. A small piece of land or abandoned space must be utilized. Moreover, it is very critical that the users are mostly seniors and elders, so improvements of facilities will be executed in terms of safety and convenience. Finally, administrative and financial support should be made for the people, so as to maintain the the rural community center on their own.