• 기본간호학회지
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• 제26권3호
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• pp.176-187
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• 2019

Purpose: This study was a qualitative study done to investigate the experience of role conflict by physician assistant nurses. Methods: The basis for this study was qualitative research using the phenomenological method. Research participants were 10 physician assistant nurses. Data collection methodology was in-depth interviews. The interviews were conducted 1 to 2 times and each interview lasted within the range of 45 minutes to 2 hours. The data collection and analysis were carried out simultaneously and the Colaizzi (1978) methodology was adopted for data analysis. Results: The results showed 46 significant statements, 13 meaningful statements, 7 themes, and 3 clusters of themes. The 3 clusters of themes were: 'Identity conflict', 'Relationship role conflict' and 'Institutional role conflict'. Conclusion: The findings from this study suggest that legal status guarantees have to be prepared in order to resolve the role conflict of physician assistant nurses.

• 디지털융복합연구
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• 제11권12호
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• pp.835-843
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• 2013

사회적기업은 사회적 미션에도 불구하고, 급변하는 글로벌 환경에서 경제적 성과 목표에도 응해야 한다. 이러한 상황은 인적자원관리 전략이 중요한 역할을 지님을 의미한다. 특히 경쟁력있는 효율성을 유지하기 위한 과제는 근로자 이직을 낮추는데 달려 있다. 본 연구는 사회적기업 근로자를 대상으로 재직 의도에 영향을 끼치는 직무불안, 직무만족, 고객과의 관계의 영향력을 검증하고자 한다. 조사 대상은 서울 경기 지역의 36곳의 사회적기업 여성 근로자 271명으로 삼았고, 이항로짓회귀분석(Binominal Logistic regression)을 적용하였다. 연구결과, 사회적기업 근로자의 재직 의도는 상당히 긍정적인 수준으로 높게 나타났다. 하지만 사회적기업 근로자의 직무불안정성은 재직 의도에 부정적인 영향을 끼치는 반면 직무만족과 고객와의 관계는 재직 의도에 긍정적인 요인으로 밝혀졌다. 결론적으로 사회적기업의 지속가능성을 위한 근로자의 근속 유지를 위해서는 인적자원 관리가 중요한 역할을 할 수 있음을 밝히고 직무 환경 개선을 위한 관리적 함의를 도출하였다.

• 경영과정보연구
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• 제33권3호
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• pp.105-128
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• 2014

본 연구는 서비스 실패 상황에서 고객의 역할(관계의 질, 고객참여)이 회복공정성 지각에 따른 긍정적 감정, 회복과정에서의 접점만족, 회복만족에 어떤 영향력을 제공하면서 조절역할을 하는지 살펴보는 것이다. 기존의 서비스 실패와 회복에 대한 연구가 서비스 기업의 관점에서 제시되어 왔던 연구의 한계에서 벗어나 '고객의 역할(관계의 질, 고객참여)'이 서비스 실패와 회복에 이르는 과정에서 어떤 영향력을 제공하는지, 그리고 서비스 기업에게 어떤 완충역할을 할 수 있는지를 다차원적으로 살펴봄으로써 이론적, 실무적으로 의미있는 결과를 도출할 수 있을 것으로 판단된다.

• 벤처창업연구
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• 제10권5호
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• pp.219-231
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• 2015

오픈 이노베이션은 기업의 기술혁신활동에 큰 영향을 미치는 것으로 알려져 있다. 한편 벤처기업의 경우 상대적으로 기업 규모가 작아 활용 가능한 내부자원에 한계가 있어 개방형 혁신을 통해 외부와의 협력을 확대하는 활동은 매우 중요하다. 따라서 본 연구는 벤처기업의 기술혁신 성과에 영향을 미치는 기업가정신, 혁신역량, 외부협력의 관계를 규명하여 기술혁신 성과를 극대화하는 방안을 모색하고자 한다. 이를 위해 부산 지역의 벤처기업을 대상으로 기술혁신활동 성과에 영향을 미치는 기업가정신, 혁신역량 및 외부협력의 관계를 분석했다. 기업가정신은 혁신역량, 외부협력, 기술혁신성과에 긍정적 영향을 미치고, 혁신역량은 외부협력과 기술혁신성과에 긍정적인 영향을 미치며, 외부협력 또한 기술혁신성과에 긍정적 영향을 미치는 것으로 나타났다. 그리고 혁신역량, 외부협력은 각각 기업가정신과 기술혁신성과간의 관계에 긍정적 매개역할을 하는 것으로 나타났다. 혁신역량과 외부협력은 함께 기업가정신과 기술혁신성과간의 관계에 긍정적 매개역할을 한다는 결론을 도출하였다.

• 디지털융복합연구
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• 제15권4호
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• pp.521-528
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• 2017

본 연구는 학교폭력 피해 경험이 우울에 미치는 경로에서 학생이 부모나 교사와 맺은 관계가 이를 매개하는지를 구조적으로 검증하는 것과 동시에 초등학생과 중학생 간의 경로 차이를 발견하는 것이 목적이다. 이를 위해서 한국아동청소년종합실태조사에서 수집한 12세~18세의 청소년 자료 중 1,385명에 해당하는 초등학생과 중학생의 자료를 활용하였고, 구조방정식의 다집단 분석 방법으로 자료를 분석하였다. 연구 결과, 학교폭력 피해 경험이 우울에 미치는 영향에 대해서 초등학생이 부모나 교사와 맺은 관계가 매개역할을 하지 못하였지만, 중학생이 부모나 교사와 맺은 관계는 부정적인 매개역할을 수행하는 것으로 나타났다. 이는 부모나 교사는 학교폭력 피해로 인해서 초등학생이 겪는 우울에 대해서 부모나 교사는 특별한 역할을 하지 않았지만, 중학생에게는 학교폭력 피해로 인해서 우울을 더 많이 겪게 하는 요인이 된다는 것이다. 이러한 결과를 기반으로 초등학생과 중학생의 학교폭력 피해와 이로 인해서 겪는 우울을 최소화하기 위해서 필요한 실제적인 역할을 제시하였다.

• 한국식생활문화학회지
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• 제24권6호
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• pp.739-748
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• 2009

The aim of this study was to better understand the factors of the mentoring function in the foodservice industry that improve the organizational commitment of subordinates, and to asses the roles that trust towards supervisors play in the relationship between the mentoring and organizational commitment. A survey was of subordinates who were conducting the mentoring in foodservice companies (hotels, family restaurants) located in Seoul and Gyeonggi area was conducted from May 1 to May 30, 2008. The questionnaires were distributed to 400 employees in 50 restaurants and, 341 of them were received and a total of 320 were finally analyzed. The results were as follows. First, the effect of mentoring functions on the organizational commitment of subordinates indicated that the career developing function and psychosocial function had a significant positive effect on the emotional commitment and normative commitment (p<.01), and the career developing function, psychosocial function and role modeling function had a significant positive effect on the enduring commitment (p<.01). Second, the mediating roles of supervisory trust in the relationship between mentoring functions and organizational commitment of subordinates indicated that supervisory trust mediated the relationship between the career developing function of the mentoring functions, and enduring commitment and normative commitment in addition, it met the mediating requirements in terms of the relationship between the role modeling function, and the emotional commitment, enduring commitment and normative commitment. Consequently, the high career developing function, psychosocial function and role modeling function in mentoring raised the level of organizational commitment;thus, the mentoring system should used as on of the mentoring functions in the foodservice industry and mentoring functions should be also established.

• 경영과학
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• 제34권3호
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• pp.61-77
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• 2017

This study investigates the effect of consumer involvement in the relationship between customer satisfaction and loyalty (which is measured as consumers' repurchase and WOM intentions). Previous research has presented inconsistent implications on the role of consumer involvement in the relationship. Some researchers have presented the empirical results showing that consumer involvement moderates the relationship, whereas others have done the empirical results implying that the consumer involvement does not moderates. In sum, the previous empirical studies have provided the inconsistent empirical results that consumer involvement may be a moderator or a non-moderator in the relationship between customer satisfaction and loyalty. Thus, we start this research with two research questions: "Does consumer involvement has a moderation effect on the relationship between-customer satisfaction and loyalty across various service industries?" and "Can the moderation effect of consumer involvement be detected differently depending on the statistical methods used to probe the moderation effect?" A questionnaire survey was conducted in the context of four service categories: eight service firms for fast food, four firms for family restaurant, four firms for movie theater and four firms for Bakery. Hierarchical regression analyses (moderated regression analyses) and chi-square difference tests were used to identify the role of consumer involvement in the relationship between customer satisfaction and loyalty. The empirical results show that there does not exist the difference in the moderation effects of consumer involvement identified by the two statistical methods (i.e., hierarchical regression analyses vs. chi-square difference tests), however, that there exists the difference in the identified moderation effects of consumer across service categories. In the final section, we summarize the implications and re-interpret the empirical results provided in the previous studies.

• 여성건강간호학회지
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• 제7권1호
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• pp.80-92
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• 2001

The labor participation rate of women are increasing, especially for married and 30 and over aged women in Korea. Marital role quality might be regarded as an influencing factor on quality of life or health status. The purpose of this study is to investigate influencing factors on quality of marital role for Korean employed women with husband. Data were collected from 323 mothers of students at 3 kindergartens, 2 elementary schools, 3 middle schools, 4 high schools in metropolitan area, during 1998.8~1998.12. they were dual-earner couples, and were employed over one year. Response rate is 62.3%. Quality of marital role was measured using Role Quality Scale developed by Park, June & Kim(1999). This instrument is based on Role Rewards and Concerns Scale of Barnett et al.(1993) for quality of marital role. Quality of marital role is made of 19 items and the subfactors are doing households, satisfaction with husband, and relationship with husband The scale has good internal consistency (Cronbach $\alpha$= 0.90). The findings of this study show that age, monthly average household income, husband's occupation, husband's attitude for wife's employment, and the perceived equity for labor division between couples are significant variables for quality of marital role. But education, career years, working hours per week, occupation, monthly average wage, and marital years are not significant. 33.81% of the variance in quality of martal role were accounted for by these variables.

• 기본간호학회지
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• 제18권1호
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• pp.107-115
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• 2011

Purpose: The purpose of this study was to investigate the relationship between professional self-concept, role conflict and job satisfaction of emergency department (ER) nurse. Method: Data were collected from a convenience sample of 200 ER nurses who worked in one of 9 hospitals in 5cities. The instrument for this study was a structured questionnaire on professional self-concept, role conflict and job satisfaction. Data were analyzed using descriptive statistics, t-test, ANOVA, Pearson correlation coefficient, and multiple regression. Results: The mean score for professional self-concept was 2.52 (0.28), for role conflict, 3.37 (0.55), and for job satisfaction, 2.71 (0.35). There were significant differences on three variables according to total career, and satisfaction with nursing. There was a significant positive correlation between professional self-concept and role conflict, job satisfaction. Role conflict showed a significant negative correlation with job satisfaction. Conclusion: The results of this study indicate that the important role-related variables of professional self-concept, role conflict and job satisfaction of ER nurses are significantly related, and that as, role conflict is an important factor for job satisfaction of ER nurses, strategies to decrease role conflict need to be developed.

• International Journal of Quality Innovation
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• 제6권2호
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• pp.17-30
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• 2005

The Internet can provide benefits obtained from changing the structure of a business, such as emphasizing the importance of different types of personnel. In addition, the Internet alters the process for business activity, both within and outside the organization. Using structural equation modeling, I empirically test a number of hypothesized relationship based on a sample of 126 Internet Community users. The results are as follows: loyalty is significantly influenced by trust and relationship, repeat purchase is significantly influenced bye-loyalty. In addition, word of mouth is significantly influenced by e-loyalty.