• Title/Summary/Keyword: quality model

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A Study on a Logical Quality Evaluation Model based on Application Open Source Software Characteristics (응용 오픈소스 소프트웨어 특징에 적합한 논리적 품질평가 모델에 관한 연구)

  • Kim, Ji-Hyeok;Rhew, Sung-Yul
    • The KIPS Transactions:PartD
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    • v.16D no.1
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    • pp.73-82
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    • 2009
  • Open Source Software has over 60 percent of application software development but previous studies of objective quality model and characteristic to utilize Open Source Software appeared to be low and there are few studies regarding quantitative evaluation methods to evaluate Open Source Software. To solve these problems, in this paper, we propose a quality evaluation model, "Logical Open Source Software quality model", which is able to utilize for developing and maintaining application software and quantitative quality evaluation method that can utilize in the proposed model. The proposed Open Source Software quality model derives quality characteristics based on literature and it forms six main-features and twelve sub-characteristics by comparing with the quality characteristic of ISO/IEC 9126 and twelve evaluation metrics that can measure the metrics and the characteristics quantitatively. To verify efficiency of the proposed quality evaluation model, we apply the proposed quality evaluation to top 5 project management system (PMS) software in open source software community and prove its availability.

A Model for Quality of Life of Family Caregivers with a Chronically Ill Patient (만성질환자 가족의 삶의 질 예측모형 구축에 관한 연구)

  • 박은숙;이숙자;박영주
    • Journal of Korean Academy of Nursing
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    • v.28 no.2
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    • pp.344-357
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    • 1998
  • This study was designed to construct a model that predicts the quality of life of family caregivers with a chronically ill patient. The hypothetical model was developed based on the findings from past studies on quality of life and on the family with a chronically ill patient. Data were collected by self-reported questionnaires from 200 family caregivers in Seoul & Kyung Gi-Do, from May 1 to July 21, 1997. Data were analyzed using descriptive statistics and correlation analysis. The Linear Structural Relationship(LISREL) modeling process was used to find the best fit model which predicts causal relationships among variables. The results are as follows : 1. The overall fit of the hypothetical model to the data was moderate [X$^2$=31.54(df=23, p=.11), GFI=.96, AGFI=.91, RMR=.04]. 2. Paths of the model were modified by considering both its theoretical implication and the statistical significance of the parameter estimates. Compared to the hypothetical model, the revised model has become parsimonious and had a better fit to the data expect chi-square value(GFI=.95, AGFI=.91, RMR=.04). 3. Some of predictive factors, especially economic status, physical ability to perform daily-life activity, period after disease-onset, social support and fatigue revealed indirect effects on the quality of life of family caregivers with a chronically ill patient. 4. The factors, burden and role satisfaction revealed significant direct effects on the quality of life of family caregivers with a chronically ill patient. 5. All predictive variables of quality of life of family caregivers with a chronically ill patient, especially economic status, physical ability to perform daily-life activity, period after disease-onset, social support, fatigue, burden and role satisfaction explained 38.0% of the total variance in the model. In conclusion, the derived model in this study is considered appropriate in explaining and predicting quality of life of family caregivers with a chronically ill patient. Therefore it can effectively be used as a reference model for further studies and suggests direction in nursing practice.

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An Efficiency Analysis of Supply Chain Quality Management Using the Multi-stage DEA Model: Focused on the Domestic Defense Industry Companies (다단계 DEA 모형을 활용한 공급망 품질경영 효율성 분석: 국내 방산업체를 대상으로)

  • Jeon, Gyeryong;Yoo, Hanjoo
    • Journal of Korean Society for Quality Management
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    • v.47 no.1
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    • pp.163-186
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    • 2019
  • Purpose: The purpose of this study was to present a methodology for assessing the efficiency of supply chain quality management considering characteristics of defense industries to provide academic and policy implications for strengthening quality competitiveness of military supplies. Methods: Using the defense industry's empirical data, conduct an efficiency evaluation by utilizing a multi-stage DEA/Entropy Model for defense industries subject to the quality level survey of military goods manufacturers in 2017. Results: The results of this study are as follows; the first step of the multi-stage DEA model, Quality Management Performance Efficiency Analysis, shows that the CCR model and the BCC model are more efficient than the parent company. the second stage of the multi-stage DEA model showed that the CCR model was slightly more efficient than the parent company and the BCC model was more efficient than the parent.the overall efficiency value of the multistage DEA model, calculated by multipointing the efficiency value of the first stage by the second stage, was more efficient than the parent. Conclusion: The results of this study show that the efficiency of supply chian quality management performance and profitability in the defense industry can be analyzed for the first time using the multistage DEA/Entropy model to identify specific inefficiencies and support objective decision making.

A Study on the Development and Institutionalization Plan of a Quantitative Evaluation Model of Defense Quality Management System (국방품질경영체제(DQMS) 정량평가모델 개발 및 제도화 방안 연구)

  • Kim, Young Hyun;Ha, Jin Shik
    • Journal of Korean Society for Quality Management
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    • v.50 no.2
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    • pp.183-197
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    • 2022
  • Purpose: The purpose of this study is to develop a quantitative evaluation model for the defense quality management system and suggest institutionalization plans. To this end, another existing evaluation model was reviewed and analyzed to develop a quantitative evaluation model applicable to military institutions. Methods: In this study, in order to establish a DQMS quantitative evaluation model, a military product quality level survey model and a defense quality model operated in the defense field were analyzed. In addition, evaluation models and indicators were analyzed by investigating evaluation models operated by other institutions and private sectors. Results: As a result of the study, the total score of the DQMS model was 1,000 points, 600 points for maturity level indicators and 400 points for operation performance indicators, and the evaluation items consisted of 7 major categories and 25 middle categories. The maturity level index 600 points are 70 points for organizational situation, 60 points for leadership, 40 points for planning, 100 points for support, 180 points for operation, 90 points for performance evaluation, and 60 points for improvement. Conclusion: It will be easy to quantify and evaluate the operating level of DQMS certified companies through the application of the DQMS quantitative evaluation model and evaluation criteria presented in this study. As a result, it will be possible to grasp the level of quality management system and the areas of improvement, and the overall level of improvement can be expected by inducing voluntary improvement activities through sharing of best practices and identifying improvement cases.

A Quality Evaluation Model for IoT Services (IoT 서비스를 위한 품질 평가 모델)

  • Kim, Mi;Lee, Nam Yong;Park, Jin Ho
    • KIPS Transactions on Computer and Communication Systems
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    • v.5 no.9
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    • pp.269-274
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    • 2016
  • In this paper We focuses on suggestion to quality model for IoT infrastructure services for Internet of Things. Quality model is suggested on security set out in ISO25000 quality factors and assessment of the existing traditional software application of ISO 9126 quality model. We validated that the proposed model can be realized it was applied to evaluate the 4 elements and related security in Metrics.

Marital Quality and Stability : A Theoretical Model (결혼생활의 질과 안정성 : 이론적 모델의 검증)

  • Kim, Yeong-Hee
    • Journal of the Korean Home Economics Association
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    • v.37 no.6
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    • pp.77-96
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    • 1999
  • The purpose of this study was to examine the effect of family-of-origin, personal and spousal characteristics, mediated by communication and problem-solving behavior, on marital quality and stability. On the basis of previous literature, the theoretical model was specified, estimated, and evaluated for adequacy of statistical fit for samples of 214 married women. Although the initial model was not supported by data, the revised model fitted the data adequately. Results of structural equation modeling indicated family-of-origin and communication behavior directly affected marital quality. However, the personal and spousal characteristics were linked with marital quality and stability only if they were mediated by communication and problemsolving behavior. Communication behavior was strongly related to marital quality and stability both directly and indirectly through problem-solving behavior. The model also showed marital quality can be an antecedent variable for marital stability. The findings of results is to generate more broad-minded thinking about how communication behavior, marital quality, and marital stability are interrelated.

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Measuring the Effects of Perceived Sacrifice, Service Quality, Value and Satisfaction on Behavior Intention (행동의도에 미치는 지각된 희생, 서비스질, 가치와 만족의 영향 평가)

  • Ko, Beom-Seok;Kang, Jong-Heon
    • Culinary science and hospitality research
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    • v.13 no.2
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    • pp.163-173
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    • 2007
  • The purpose of this study is to measure the effects of behavioral intention. A total of 273 questionnaires were completed. The equation model was used to measure the causal effect. The results demonstrated that the confirmatory factor analysis model provided an excellent model fit. The comprehensive model yielded a significantly better fit to the data and accounted for a greater share of the variance in behavioral intentions than the five competing models. The effects of satisfaction, perceived value and service quality on behavioral intention were statistically significant. As expected, service quality and value had significant effects on satisfaction. Service quality and perceived sacrifice had significant effects on value. Moreover, service quality and value perceptions had an indirect influence on behavioral intentions. The overall findings offer strong empirical support for the intuitive notion that improving service quality can increase favorable behavioral intentions and decrease unfavorable intentions.

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A Study on Service Quality of Fashion Retail Stores, using the Kano Model & Potential Customer Satisfaction Improvement Index - Focused on Department Stores - (Kano 모델 및 PCSI 지수를 통한 의류점포의 서비스품질에 관한 연구 - 백화점을 중심으로 -)

  • Han, Sang-In;Hwang, Sun-Jin
    • Journal of the Korean Society of Costume
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    • v.61 no.1
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    • pp.34-46
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    • 2011
  • The purposes of this study are to classify apparel service quality elements using the Kano's model, and to identify how much service quality can increase the degree of customer satisfaction when the service quality is fully fulfilled. Women over 20 years-old from metropolitan areas participated in the study. Data from 254 questionnaires were used for the statistical analysis. The results were as follows: First, 17 service quality elements were categorized into one-dimensional quality which could lead to both satisfaction and dissatisfaction, and 3 services quality elements were categorized into indifferent quality which neither result in satisfaction nor dissatisfaction. Second, potential customer satisfaction improvement(PCSI) Index was developed using Kano model and CS coeffient. Findings of this study provide both industry and academic researchers with a guide to increase customer satisfaction in fashion retail store.

A Study on Total Quality Evaluation Model of Information System Services (정보시스템 서비스의 종합적 품질평가모형에 관한 연구)

  • 이명호;윤재욱;이경근
    • Journal of the Korean Operations Research and Management Science Society
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    • v.24 no.3
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    • pp.13-26
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    • 1999
  • Recently, information technology and information system(IS) are rapidly diffused throughout the world. In the global competitive environment, the success of IS becomes the important one among the critical success factors(CSF) of the firm. For achieving it, the firm must continually involve itself in the quality evaluation and improvement of IS. The quality concept was changed into the customer-oriented quality one. There is no exception to the quality of IS. In the past, IS quality was determined by the IS developer or IS department offering service. Now it is evaluated by the user of IS service, and then the customer-oriented user satisfaction becomes an important issue. The purpose of this study is to develope the total quality evaluation model of IS through TQM approach. First, all success factors of the domestic IS are extracted from the foreign and domestic literatures of IS success factors contained the technical and behavioral aspects. And the extracted factors are classified with evaluation levels for quality evaluation and developed into a total quality evaluation model. Finally the model usefulness is analyzed.

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An Inductive Study on the Service Quality Evaluation Model of Online Information Service : Focusing on the National Online Information Service NTIS and NDSL (온라인 정보 서비스 품질평가모델에 대한 귀납적 연구 : 국가 온라인 정보 서비스 NTIS와 NDSL을 중심으로)

  • Heo, Joo Yeun;Kim, Sang Kook
    • Journal of Information Technology Services
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    • v.19 no.1
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    • pp.71-87
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    • 2020
  • As diverse online information services are introduced and the use of them are increasing, the importance of the quality control over the online information services is also increasing. Therefore, studies are being attempted to derive quality evaluation models for online information services, but these showed many limitations. In order to overcome the limitations of the previous studies and create more appropriate quality evaluation model, this study analyzed 408 data collected through the interviews with the users of Korea national online information services (NDSL, NTIS) using content analysis and the coding method of ground theory. Through the analysis, we identified the quality evaluation model (13 elements, 6 dimensions) of online information services and the description and insights of each elements. And the priorities of the most significant element(amount of information) and other key elements(such as the usefulness of the information, the diversity of the field, etc.) were figured out through the frequency analysis. Through these inductive methods based on the responses of users, the quality control model could be derived, which is different from the previous researches. This study is the first study which derived the quality evaluation model of online information service through the inductive way based on 408 interview responses from users. Therefore, the results of this study will be helpful to the post researchers who conduct studies on the quality of online information service, etc. Moreover, the results of this study are expected to provide references of frame for decision-making of working-level officials who have to manage the quality of online information services.