• Title/Summary/Keyword: management to conflict

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A Study on Strategic Plan for Conflict Management in Family Travel by Age (연령에 따른 가족관광시 갈등관리전략방안에 관한 연구)

  • Chae, Ye-Byeong
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.11 no.9
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    • pp.3296-3303
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    • 2010
  • This study attempted to identify the strategic factors of conflict management in making decisions of family travel by age focusing on the different conflicts occurred in the family travel currently in Korea. by doing this, it tried to provide the basic data that can draw out constant participation, higher involvement and commitment by identifying the strategies for conflict management centering around not only tourism studies of tourist psychology and behavior but also the strategic variables of conflict management in terms of the promotion of tourism industry. To examine the result of this study, first, it was found that in all age groups, strategies of compromise and moderation strategy to meet the needs of surrounding people and the person him/herself were used as a strategic plan for conflict management between decision-makers and conflicting groups. Second, it was analyzed that when a conflict is caused, from order to negotiation strategies; from authority to democratic strategy, they turned out to make efforts to solve the conflicts occurred during family travel by collecting the opinions of the surrounding people; tune the opinions; and make decisions by majority. Lastly, it was found that they turned out to make efforts to ease the conflicts caused during family travel through active problem-solving regarding internal/interpersonal/structural restriction factors.

The Effects of Conflict Resolution Strategies on Relationship Learning and Performance (갈등해결전략이 관계학습과 성과에 미치는 영향)

  • Noh, Won-Hee;Song, Young-Wook
    • Journal of Distribution Research
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    • v.17 no.3
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    • pp.93-113
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    • 2012
  • Early conflict research in channel and organization area have focused on the definition of conflict construct, its cause, consequence and identified conflict resolution management. Recent studies about conflict, however, have explored new assumption of complexity, a multidimensional conflict construct, contextual conflict management strategies, positive and negative conflict/consequence, and the conflict resolution strategy. Although many literatures exists on channel conflict resolution, little research has been done about relationship learning and performance from conflict resolution perspective. This study explores how channel members can achieve a relationship learning, as a conflict resolution mechanism, which enhance co-created value in marketing channel relationship. Therefore we propose that conflict resolution strategies(collaborating behavior and avoiding behavior) influence channel performance(effectiveness and efficiency) through relationship learning processes(learning via information exchange, joint interpretation and coordination, relationship-specific knowledge memory), in view of buyer-seller relationship. The research model is shown at

    . A total of twelve hypotheses were established through prior studies dealing with conflict and relationship marketing theory. Then we drove conceptual research model. For the purpose of empirical testing, we managed to obtain the list of suppliers of 24 retailers from 5 retailer formats, such as department store, discount store, convenience store, TV home-shopping and internet shopping mall. They were asked to respond to the survey via face-to-face interview conducted by a professional research company. During the one month period of June 2009, we were able to collect data form 490 suppliers. The respondent were restricted to direct dealing authorities and manager with at least three months of dealing experience with retailers. Structural equation modeling on the basis of the results of survey were done to analyze. As a result, eight among twelve hypotheses were supported. The analysis result indicated that collaborating behavior had positive effect on three forms of relationship learning, but avoiding behavior has negative effect on only information exchange. Joint interpretation and coordination, relationship-specific knowledge memory had positive effect on relationship performances, but information exchange had no effect on performances. The results support our basic thesis that the use of conflict resolution strategies have different effect on developing relationship learning, which leads to channel performances. In particular, collaborating behavior is positively related to relationship learning, and avoidance behavior is negatively related to information exchange. Relationship learning is partially contributed to channel performance.

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Analyzing Relationships Between Project Characteristic and Public Conflict Characteristic in Public Construction Using Fuzzy Analytical Hierarchy Process (FAHP) (Fuzzy AHP를 이용한 프로젝트 특성과 공공갈등 특성 간의 영향 관계 중요도 분석)

  • Park, Sungjoon;Lee, Changjun;Han, Seung Heon;Yun, Sungmin
    • Korean Journal of Construction Engineering and Management
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    • v.21 no.1
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    • pp.70-77
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    • 2020
  • Public conflict in domestic project has been increased and it results in direct and indirect damages. In order to reduce the loss, there have been diverse researches on the public conflict. However, most of researches tend to mainly focus on characteristics of the conflict. Considering the conflict occurred in SOC project, a research of conflict with project characteristics is necessary. In response to consider the relationships between characteristics of project and conflict, this paper aims to present the relative importance of the relationships. We conducted literature reviews and interviews with experts to select main characteristics of projects and public conflicts. Based on the selected four main characteristics each, we analyzed the relationships between them using Fuzzy AHP. The results show that SOC construction project type among project characteristics exerts the most important effect on overall public conflict. Especially conflict factors and conflict phases among public characteristics are critically influenced by project types. The findings provide a foundation for a conflict management reflecting varying public conflicts due to project characteristics.

Conflict Analysis in Construction Project with Unstructured Data: A Case Study of Jeju Naval Base Project in South Korea

  • Baek, Seungwon;Han, Seung Heon;Lee, Changjun;Jang, Woosik;Ock, Jong Ho
    • International conference on construction engineering and project management
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    • 2017.10a
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    • pp.291-296
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    • 2017
  • Infrastructure development as national project suffers from social conflict which is one of main risk to be managed. Social conflicts have a negative impact on not only the social integration but also the national economy as they require enormous social costs to be solved. Against this backdrop, this study analyzes social conflict using articles published by online news media based on web-crawling and natural language processing (NLP) techniques. As an illustrative case, the Jeju Naval Base (JNB) project which is one of representative conflict case in South Korea is analyzed. Total of 21,788 articles and representative keywords are identified annually. Additionally, comparative analysis is conducted between the extracted keywords and actual events occurred during the project. The authors explain actual events in the JNB project based on the extracted words by the year. This study contributes to analyze social conflict and to extract meaningful information from unstructured data.

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Mediating Effect of Flourishing on the Relationship between Role Conflict and Burnout of School Counselors (전문상담교사의 역할갈등과 소진의 관계에서 플로리시의 매개효과)

  • Kim, Do-Hee;ji, Kyong-Ye;Kim, Hee-Joung
    • Journal of Digital Convergence
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    • v.19 no.11
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    • pp.499-509
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    • 2021
  • The purpose of this study was to examine the mediating effect of flourishing on the relationship between role conflict and burnout as perceived by school counselors. A total of 242 school counselors participated in this study. The collected data were analyzed using the SPSS and PROCESS macro programs. The study results showed a significant positive correlation between role conflict and burnout and a significant negative correlation between flourishing and role conflict and burnout. In addition, depending on the three subtypes of role conflict (i.e., role-expectation conflict, individual-role conflict, and role ambiguity conflict), the effects on various sub-signs of burnout differed. It was found that flourishing mediated all of these variables of role conflict influencing burnout. These results suggest that flourishing can be considered an indicator for professionalism management of school counselors and a result showing that a positive psychological approach at the school level can be helpful in improving the effectiveness of school counseling by contributing positively not only to students but also to school counselors.

Estimate the Period and Cost of Projects by Estimating the Conflict Index - Concentrated on the Apartment Reconstruction Project - (갈등지수 산정에 의한 사업기간 및 비용 예측 - 공동주택 재건축사업을 중심으로 -)

  • Lee, Ro-Na;Lee, Hak-Ki
    • Korean Journal of Construction Engineering and Management
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    • v.13 no.1
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    • pp.87-94
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    • 2012
  • The apartment reconstruction projects have the proper functions such as residential environment improvement and the new housing allocation system; however, intention of the projects are distorted by the combination of factors, like failure of relocation of the original occupants and income redistribution, speculation in real estate, sharp rise in housing price, disputation between various interested parties, inadequate system and etc and it makes the projects unable to go well. Disputations and litigations are due to spread of the small conflict. As a result of the problems, it could not going smoothly and that lead to increase or stop the period and cost. This study is to estimate the period and cost using the conflict index so as to prevent and solve the problem which is among the conflict in the reverse functions. The conflict index has estimated focus on the conflict impact and the period and cost has been estimated using an variable independent including the conflict index. Also, estimated the conflict index and estimate of the period and cost are able to succeed with a minimum of disputation and money.

Perception and Inner Struggle Experienced by Nursing Students in Relation with Infection Management through Observation and Performance of Infection Control Activities (임상실습을 경험한 간호대학생의 감염관리 활동의 관찰과 수행을 통한 감염관리에 대한 인식 및 심리적 갈등)

  • Kim, Mi Young;Kim, Myeongjun;Kim, Jongwon;Maeng, Jiseon;Park, Sumin;Son, Jia;Kim, Ji-A
    • Perspectives in Nursing Science
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    • v.14 no.1
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    • pp.1-9
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    • 2017
  • Purpose: To study the internal psychological conflicts among nursing students during an infection control protocol carried out in the hospital by measuring their observation skills and performance during clinical training. Methods: Investigation of both pre- and post- infection control was conducted using questionnaires for clinical infection practices. We identified and evaluated the students' observation skills, clinical performance, clinical perception, and internal conflict regarding clinical infection control. We also interviewed the students as part of our study. Results: Among parameters such as clinical performance, observation skills, clinical perception, and internal conflict, the average observation skills (t=5.49, p<.001) were significantly lower, while internal conflict among students (t=-7.23, p<.001) was significantly higher than expected prior to clinical training. Generally, there was a negative correlation between observation skills and internal conflict in every aspect of infection control practice (r=-.281, p=.031). Internal conflict was significantly higher than expected in the context of hand hygiene (t=-2.135, p=.037), personal hygiene (t=-3.48, p=.002), and ventilator management (t=-3.69, p<.001). Clinical performance of students in the context of hand hygiene (t=4.69, p<.001), personal hygiene (t=2.06, p=.044), and ventilator management (t=2.68, p<.001) was significantly lower than expected prior to clinical training. Conclusion: Our findings showed that internal psychological conflict is higher when infection control practices are observed or performed to a lesser degree. Therefore, reinforcing education regarding infection control among students, such as developing a systematic program, or consecutive training and monitoring, is suggested.

Comparison of Conflict in Saemankum and Dong River Dam (정책인식프레이밍 관점에서 새만금 사례와 동강댐 사례의 갈등 비교 연구)

  • Ahn, Hye-Won;Park, Dae-Woon;Kim, Hak-Don
    • The Journal of the Korea Contents Association
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    • v.9 no.3
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    • pp.270-277
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    • 2009
  • As social diversity is increased recently, conflict between government and non-government organizations is also being increased. This conflict disturbs social development and also social cost to solve the conflict is very high. Therefore, it is necessary to set up a mediation organization which can draw reasonable decision making while minimizing social conflict. In this study, we compares Samangeum reclamation project and Youngweol dam case to find out how their recognition framings are formed, confronted, or adjusted and also how the process affects their conflict.

The Study on Conflict Management Methods and Job Satisfaction of Conflict Level in Team Teaching Nursery Teachers (영아반 복수담임의 갈등수준에 따른 갈등관리방법과 직무만족도)

  • Lee, Jin-Hee;Kim, Hyun-Joo
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.18 no.2
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    • pp.532-539
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    • 2017
  • The objective of this study was to understand the degree of conflict in team teaching nursery teachers and also differences in conflict management methods and job satisfaction in accordance with conflict level. For this, a survey was conducted targeting 241 team teaching nursery teachers. In the results of the study, conflict management methods in accordance with conflict level of team teaching nursery teachers showed significant differences in the type of 'integration' and 'avoidance' between groups. Second, job satisfaction in accordance with the conflict level of team teaching nursery teachers showed significant differences in the whole like 'director's operation method & attitude', 'social perception & treatment', 'childcare environment and welfare', 'childcare work', 'relation with colleagues', and 'relation with parents' between groups. In other words, the group with low conflict showed higher job satisfaction than groups with middle or high conflict levels. Based on the results of the study, the efficient operation of team teaching nursery teachers was also discussed.

Grounded Theoric Interpretation of Residents' Conflict Occurred in Process of Promoting a Rural Community Development Project : Focused on the Case of the Agricultural Experience Villages (농촌지역개발사업 추진과정에서 표출된 주민 간 갈등의 근거 이론적 해석 : 농촌체험마을 사례를 중심으로)

  • Cho, Joong-Hyun;Kim, Yong-Geun
    • Journal of Korean Society of Rural Planning
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    • v.14 no.2
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    • pp.1-12
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    • 2008
  • The purpose of this study is to examine the aspects and the characteristics of conflict among people in agricultural villages shown in the course of conducting a rural community development project, and to suggest a theoretical basis for the solution of the conflict. various theories on rural community development projects and conflict, and relevant sociopsychological theories were perused to lay a theoretical foundation for the study, and 5 actual cases of conflicts in agricultural experience villages were analyzed in the light of the grounded theory which is one of suitable methods of qualitative research. And comparative and comprehensive analysis of conflicts of different farm villages was done. Based on the result of analysis of conflict among residents on agricultural experience village, this paper suggests some ways for solution of the conflict.