• Title/Summary/Keyword: logistics quality

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A Study on the Effect of Local Food Product Attributes on Satisfaction and Purchase Intention

  • Gi-Pyoung, KIM;Chang-kwon, YOO
    • The Korean Journal of Food & Health Convergence
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    • v.9 no.2
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    • pp.7-18
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    • 2023
  • Through these research results, I would like to present some implications for promoting and revitalizing local food sales in Daejeon and establishing a local food system. First, in terms of local food direct stores, when establishing a local food store, location conditions should be considered. If the location cannot be changed, the quality of agricultural products should be improved to improve consumer satisfaction and purchase intention so that consumers can directly feel the value of the product. Second, efforts at the local government level are needed to improve the stability of local food. There are still many consumers who are not properly aware of local food. It is necessary to improve consumers' interest in the value of local food by providing education including social and environmental information on the production and distribution process of local food. Third, policy efforts on local food are needed. It is necessary to introduce and reorganize the local food certification system to emphasize the stability of local food to consumers and form trust. Finally, for the continuous development of local food, research on the satisfaction and purchase intention of local food consumers must be continuously conducted.

The Effect of Container Shipping Supply Chain Integration on Operational Performance: The Mediating Role of Information Sharing

  • Jun-Seung Kim;Miao Su;Keun-Sik Park;Sae-Yeon Roh
    • Journal of Korea Trade
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    • v.27 no.1
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    • pp.19-41
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    • 2023
  • Purpose - Conventional supply chains (SCs) must identify facilitating roles, such as port or terminal operators, shipping companies, and freight forwarders in executing the various logistical activities that support the organizational strategies of shippers. Meanwhile, supply chain collaborative practices can engender a willingness to share relevant and mutually helpful information. To this end, this study seeks to identify the impact of supply chain integration (SCI) on information sharing (IS) and the operational performance (OP) of Korea's container-shipping industry from the perspective of social capital. Design/methodology - We established the research model for this study based on previous studies. In administering the survey, we obtained 149 valid responses from employees working in liner-shipping companies and freight forwarders in Korea. With the collected questionnaires, the study's hypotheses were tested using SPSS 26.0 and AMOS 26.0 Findings - The results indicate the existence of a mediated relationship where the impact of SCI on OP is mediated by IS. The effect of external integration (EI) on OP is fully mediated by information quality (IQ) and information-sharing content (ISC). Furthermore, EI, IQ and ISC partially mediate the relationship between internal integration (II) and OP. Originality/value - This study expands SCI contexts, where ISC and IQ respectively serve as bridges between EI and OP which has crucial implications for container-shipping companies in terms of improving their performance.

Quality Verification of Legacy Data of Manufacturing Information System to Improve Results of Shipyard Manufacturing Logistics Simulation (조선소 생산물류 시뮬레이션 결과 정도 향상을 위한 생산정보시스템 기간 정보 검증)

  • Lee, Jonghak;Lee, Philippe;Yoon, Kyungwon;Nam, Jong-Ho
    • Journal of the Society of Naval Architects of Korea
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    • v.51 no.6
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    • pp.510-520
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    • 2014
  • Unlike other mass production in small variety, shipbuilding process is a project-based method in single variety, which causes unpredictable volatility in the planning system. In shipyards, series of manufacturing processes from fabrication to erection is sequentially carried out. In order to predict unfavorable changes such as overload or low load of working volume, computerized simulation has been being gradually adopted. The data used in the simulation are processed from the database of the main scheduling and planning system. Thus the quality of those data is very crucial for the meaningful results. Unfortunately, research on the verification of data quality is very rare and hardly known to the authors. In this work, using the database of scheduling and product information system of a large domestic shipyard, the data required for the simulation are qualitatively analyzed and verified.

An On-Line Barcode Verification System using Image Processing Technique (이미지 처리기술을 이용한 온라인 바코드 품질검사 시스템)

  • Lee, Joo-Ho;Song, Ha-Joo
    • The Journal of the Korea institute of electronic communication sciences
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    • v.7 no.5
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    • pp.1053-1059
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    • 2012
  • Barcode labels are being widely used for identifying products since they are cheap and easy to use. As the barcode labels are massively produced by seal printing, some labels have defects such as poor printing quality or data mismatch between barcode and the text. Barcode read errors and business errors caused by defected barcodes result in delay in logistics and increased processing costs. In this paper, we propose an on-line barcode verification system that uses image processing technique to verify the quality of labels at the production stage. The proposed system captures label images through the vision camera and then checks the print quality and verifies the combination of barcodes and texts in a label. If any defected label is found, the proposed system gives alarm signals and marks the defected labels so that they are removed at early stage of the production.

A Study for the Scale of Service Quality of Bulk Terminal (벌크터미널의 서비스품질 척도에 관한 연구)

  • Yang, Han-Na;Shin, Chang-Hoon
    • Proceedings of the Korean Institute of Navigation and Port Research Conference
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    • 2016.05a
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    • pp.151-152
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    • 2016
  • Various studies on Port and Terminal have been conducted to gain the competitive advantage, but they are limited to the bulk terminal than container terminal. Therefore, the study is to analyze the service quality of bulk terminal. The study first finds attributes of bulk terminals through professional groups and brainstorm. This study analyzes the difference between the perception of the actors such as carriers, forwarders and shippers, using a bulk terminal. The result shows that all service quality factors have a significant effect on the satisfaction.

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A Study for the Scale of Service Quality of Container Terminal (컨테이너터미널의 서비스품질 척도에 관한 연구)

  • Shin Chang-Hoon;Choi Min-Seung;Kim Dong-Jin
    • Proceedings of the Korean Institute of Navigation and Port Research Conference
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    • 2006.06b
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    • pp.381-387
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    • 2006
  • The concept of Container Terminal Service has been used in respect to port service until now. There is no necessity to distinguish container terminal service by concept or property. The purpose of this study is to develop the most appropriate Service Quality in the container terminal through empirical analysis such as existing theoretical studies, expertise survey and SAS program. It is necessary to show the way of evaluating Container Terminal Service's importance and Service Quality. This study intends to understand overall satisfaction survey by Container Terminal Service's evaluation through Regression Analysis where customer satisfaction will be the dependant variable.

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Product Category and Shopping Options of Logistic Service Quality

  • KIM, Ok;CHEON, Hongsik J.
    • Journal of Distribution Science
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    • v.18 no.8
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    • pp.113-125
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    • 2020
  • Purpose: The purpose of this paper is to investigate the effect of interaction between product category (fresh vs. indulgent product) and shopping options (shipping charge and delivery time) on customer satisfaction and purchase intent in an e-commerce context. When ordering groceries online, consumers begin to allocate a larger share of their grocery budget toward product categories that generally contain healthier items at the expense of product categories that generally contain more indulgent products. Moreover, customers are extremely sensitive to shipping options such as shipping charges and delivery time. Therefore, this research investigates the issue at a more segmented level to focus on the impact that one dimension of logistics service quality - product category, shipping charge, and delivery time have on customer satisfaction and purchase intent. Research design, data, and methodology: To test the theoretically derived priori hypotheses concerning product category, shipping charges, delivery time, satisfaction, and purchase intent, this research presented a scenario-based experiment. Eight treatment groups were assigned by the method of product category (fresh produce vs. indulgent product), shipping charge (free vs. paid), and delivery time (one-day vs. two to three days). A total of 240 subjects were divided into groups and exposed to one of the eight scenarios. Participant's purchase intention was the dependent variable, and ANOVA and L-matrix were used to analyze for main and interactive effects between factors. Conclusions: Results indicated that in tests 1 and 2, free shipping and fast delivery time increased consumer satisfaction as well as purchase intent, and fast delivery moderated the impact of free shipping on consumer satisfaction and purchase intent. Test 3 showed that the effect of free shipping on consumer satisfaction and purchase intent moderated by fast delivery for indulgent products. In contrast, fast delivery for fresh products moderated the effect of paid shipping on consumer satisfaction and purchase intent. Consistent with this proposed mechanism, the relative importance of fresh produce versus indulgent products highlights the effect of shipping options on consumer satisfaction and purchase intent when ordering the target product in an e-commerce context. We conclude with a discussion of the theoretical and practical implications of our findings.

An Empirical Study on Service Quality Analysis Between Container Terminals and Bulk Terminals in Busan Port (부산지역 컨테이너터미널과 벌크터미널의 서비스품질분석에 관한 실증연구)

  • Yang, Han-Na;Shin, Chang-Hoon
    • Journal of Navigation and Port Research
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    • v.42 no.1
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    • pp.39-46
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    • 2018
  • Strategic partnerships of alliances and large shipping companies have been steadily launched in shipping market. Converting these alliances into customers and maintaining them important hub port status. The cases of container terminals to establish a political strategy based on. On the other hand, bulk terminals are relatively unexplored container terminal and bulk terminal are included in the same category of port empirical research from the overall perspective. Therefore, analysis of structural equations was utilized in this study. Analysis of the entire measurement model showed that all items except "Results - Intention of renewal" on bulk terminals were significant. This study is expected to contribute to promotion of empirical studies in various levels by compare container terminals and bulk terminals.

A Study on Building System of e-Discovery about Logistics Information of Safty Agricultural-livestock Products (안심 농축수산물 물류정보에 관한 e-Discovery시스템 구축 연구)

  • Jung, Kyung-yong;Park, Dae-Woo
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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    • 2014.05a
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    • pp.287-290
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    • 2014
  • The Large-scale Agricultural & Livestock Products consists largely of distribution at The nation's of school and military foods. but false information on the Agricultural & Livestock Products in a safe food supply has become a social issue. The food suppliers deliver food resource in a school-large food establishments such as Change to domestic high-quality Livestock products from low-quality foreign Livestock products, Change to eco-friendly agricultural produce from normal agricultural produce, Change to fresh vegetables from contaminated vegetables. In this paper, e-Discovery system applies to the methods and security of incorrect logistics information and evidential data about illegal products of agriculture & livestock, it is necessary as studies about compensation and liability.

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A Study on Selecting the Areas That Need to Be Improved in R&D and Production Management of SMEs (중소기업의 연구개발 및 생산운영관리 개선영역 도출에 관한 연구)

  • Chang, Youngsoon
    • Korean Management Science Review
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    • v.30 no.3
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    • pp.71-79
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    • 2013
  • This paper investigates and selects the areas that need to be improved in R&D and production management of small and medium size companies. The study on the capability of R&D and production management shows that the areas for evaluating of the R&D and production management levels are composed of 8 elements : R&D resource, R&D support and experience, long-term operations strategy, intermediate range planning, short-term planning, subcontractor management, logistics and inventory management, and quality management. The investigation of the gap between the importance of the areas and the capability of SMEs shows that the most important things are to consolidate supply chain, to improve product and process competitiveness using quality improvement, and to enhance production management through sophisticated short-term planning. The detailed analysis also shows that the areas that need to be improved depend on the size and sales of the company.