DOI QR코드

DOI QR Code

The Effect of Container Shipping Supply Chain Integration on Operational Performance: The Mediating Role of Information Sharing

  • Jun-Seung Kim (Department of International Trade and Logistics, Chung-Ang University) ;
  • Miao Su (The Graduate School of Technology Management, Kyunghee University) ;
  • Keun-Sik Park (Department of International Logistics, Chung-Ang University) ;
  • Sae-Yeon Roh (Plymouth Business School, University of Plymouth)
  • 투고 : 2022.04.29
  • 심사 : 2022.11.04
  • 발행 : 2023.02.28

초록

Purpose - Conventional supply chains (SCs) must identify facilitating roles, such as port or terminal operators, shipping companies, and freight forwarders in executing the various logistical activities that support the organizational strategies of shippers. Meanwhile, supply chain collaborative practices can engender a willingness to share relevant and mutually helpful information. To this end, this study seeks to identify the impact of supply chain integration (SCI) on information sharing (IS) and the operational performance (OP) of Korea's container-shipping industry from the perspective of social capital. Design/methodology - We established the research model for this study based on previous studies. In administering the survey, we obtained 149 valid responses from employees working in liner-shipping companies and freight forwarders in Korea. With the collected questionnaires, the study's hypotheses were tested using SPSS 26.0 and AMOS 26.0 Findings - The results indicate the existence of a mediated relationship where the impact of SCI on OP is mediated by IS. The effect of external integration (EI) on OP is fully mediated by information quality (IQ) and information-sharing content (ISC). Furthermore, EI, IQ and ISC partially mediate the relationship between internal integration (II) and OP. Originality/value - This study expands SCI contexts, where ISC and IQ respectively serve as bridges between EI and OP which has crucial implications for container-shipping companies in terms of improving their performance.

키워드

과제정보

This research was supported by the 4th Educational Training Program for the Shipping, Port and Logistics from the Ministry of Oceans and Fisheries, Korea.

참고문헌

  1. Afshan, N., Chatterjee, S., & Chhetri, P. (2018). Impact of information technology and relational aspect on supply chain collaboration leading to financial performance. Benchmarking: An International Journal, 25(7), 2496-2511. https://doi.org/10.1108/BIJ-09-2016-0142
  2. Alphaliner (2020). Alphaliner Top 100 Accessed: 08 AUG 2020, Available: https://alphaliner.axsmarine.com/PublicTop100/
  3. Asamoah, D., Andoh-Baidoo, F., & Agyei-Owusu, B. (2016). Examining the relationships between supply chain integration, information sharing, and supply chain performance: a replication study. Twenty-second Americas Conference on Information Systems, San Diego, AMCIS.
  4. Baihaqi, I., & Sohal, A. S. (2013). The impact of information sharing in supply chains on organisational performance: an empirical study. Production Planning & Control, 24(8-9), 743-758. https://doi.org/10.1080/09537287.2012.666865
  5. Bentler, P. M. (1990). Comparative fit indexes in structural models. Psychological Bulletin, 107(2), 238-246. https://doi.org/10.1037/0033-2909.107.2.238
  6. Bentler, P. M., & Bonett, D. G. (1980). Significance tests and goodness of fit in the analysis of covariance structures. Psychological Bulletin, 88(3), 588-606. https://doi.org/10.1037/0033-2909.88.3.588
  7. Berry, D., Evans, G. N., Mason-Jones, R., & Towill, D. R. (1999). The BPR SCOPE concept in leveraging improved supply chain performance. Business Process Management Journal, 5(3), 254-274. https://doi.org/10.1108/14637159910283001
  8. Browne, M. W., & Cudeck, R. (1993). Alternative Ways of Assessing Model Fit, In Bollen, K. A., & Long, J. S. (Eds.), Testing Structural Equation Models, CA: Sage, pp. 136-162. Newbury Park.
  9. Chavez, R., Yu, W., Gimenez, C., Fynes, B., & Wiengarten, F. (2015). Customer integration and operational performance: The mediating role of information quality. Decision Support Systems, 80, 83-95. https://doi.org/10.1016/j.dss.2015.10.001
  10. Chen, C., Gu, T., Cai, Y., & Yang, Y. (2019). Impact of supply chain information sharing on performance of fashion enterprises. Journal of Enterprise Information Management, 32(6), 913-935. https://doi.org/10.1108/JEIM-04-2019-0104
  11. Chen, M., Liu, H., Wei, S., & Gu, J. (2018). Top managers' managerial ties, supply chain integration, and firm performance in China: A social capital perspective. Industrial Marketing Management, 74, 205-214. https://doi.org/10.1016/j.indmarman.2018.04.013
  12. Cheng, J. H. (2011). Inter-organizational relationships and information sharing in supply chains. International Journal of Information Management, 31(4), 374-384. https://doi.org/10.1016/j.ijinfomgt.2010.09.004
  13. Churchill, G. A., & D. Iacobucci (2002). Marketing Research: Methodological Foundations. 8th ed. Orlando: FL7 Harcourt College Publishers.
  14. Cousins, P. D., & Menguc, B. (2006). The implications of socialization and integration in supply chain management. Journal of Operations Management, 24(5), 604-620. https://doi.org/10.1016/j.jom.2005.09.001
  15. Ding, H., Guo, B., & Liu, Z. (2011). Information sharing and profit allotment based on supply chain cooperation. International Journal of Production Economics, 133(1), 70-79. https://doi.org/10.1016/j.ijpe.2010.06.015
  16. Fawcett, S. E., Osterhaus, P., Magnan, G. M., Brau, J. C., & McCarter, M. W. (2007). Information sharing and supply chain performance: the role of connectivity and willingness. Supply Chain Management: An International Journal, 12(5), 358-368.
  17. Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39-50. https://doi.org/10.1177/002224378101800104
  18. Flynn, B. B., Huo, B., & Zhao, X. (2010). The impact of supply chain integration on performance: A contingency and configuration approach. Journal of Operations Management, 28(1), 58-71. https://doi.org/10.1016/j.jom.2009.06.001
  19. Germain, R., & Iyer, K. N. (2006). The interaction of internal and downstream integration and its association with performance. Journal of Business Logistics, 27(2), 29-52. https://doi.org/10.1002/j.2158-1592.2006.tb00216.x
  20. Hair, J. (2010). Multivariate Data Analysis. New Jersey: Prentice Hall.
  21. Hair, J. F., W. C. Black, B. J. Babin, R. E. Anderson, & R. L. Tatham (2006). Multivariate Data Analysis. 6th ed. Upper Saddle River, NJ: Pearson Education Inc.
  22. Holmberg, S. (2000). A systems perspective on supply chain measurements. International Journal of Physical Distribution & Logistics Management, 30(10), 847-868. https://doi.org/10.1108/09600030010351246
  23. Hong, P., Doll, W. J., Nahm, A. Y., & Li, X. (2004). Knowledge sharing in integrated product development. European Journal of Innovation Management, 7(2), 102-112. https://doi.org/10.1108/14601060410534393
  24. Hu, L. T., & Bentler, P. M. (1999). Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives. Structural Equation Modeling: A Multidisciplinary Journal, 6(1), 1-55. https://doi.org/10.1080/10705519909540118
  25. Huo, B. (2012). The impact of supply chain integration on company performance: an organizational capability perspective. Supply Chain Management: An International Journal, 17(6), 596-610. https://doi.org/10.1108/13598541211269210
  26. Jacobs, M., Vickery, S. K., & Droge, C. (2007). The effects of product modularity on competitive performance: do integration strategies mediate the relationship?. International Journal of Operations & Production Management.
  27. Ji, H., Sui, Y., & Wang, H. (2019). Sustainable Development for Shipping Companies: A Supply Chain Integration Perspective. Journal of Coastal Research, 98(SI), 339-343. https://doi.org/10.2112/SI98-080.1
  28. Kaiser, H. F. (1974). An index of factorial simplicity. Psychometrika, 39(1), 31-36. https://doi.org/10.1007/BF02291575
  29. Kim, J., Kim, K., Yuen, K. F., & Park, K. S. (2020). Cost and scenario analysis of intermodal transportation routes from Korea to the USA: After the panama canal expansion. Sustainability, 12(16), 6341.
  30. Kim, S. W. (2009). An investigation on the direct and indirect effect of supply chain integration on firm performance. International Journal of Production Economics, 119(2), 328-346. https://doi.org/10.1016/j.ijpe.2009.03.007
  31. Klein, R., & A. Rai (2009). Interfirm Strategic Information Flows in Logistics Supply Chain Relationships. MIS Quarterly, 33(4), 735-762. https://doi.org/10.2307/20650325
  32. Kline, R. B. (2010). Principles and practice of structural equation modeling. Guilford Publications.
  33. KMI (2019). Analysis on the Collaboration of Global Supply Chain for the Exporters and the Related Logistics Policies, Basic Research. December. Busan: Korea Maritime Institute
  34. Kocoglu, I., Imamoglu, S. Z., Ince, H., & Keskin, H. (2011). The effect of supply chain integration on information sharing: Enhancing the supply chain performance. Procedia-Social and Behavioral Sciences, 24, 1630- 1649. https://doi.org/10.1016/j.sbspro.2011.09.016
  35. Koka, B. R., & Prescott, J. E. (2002). Strategic alliances as social capital: A multidimensional view. Strategic Management Journal, 23(9), 795-816. https://doi.org/10.1002/smj.252
  36. Kwahk Kee-Young (2019) Structural equation modeling using R: Analysis procedure and method. Knowledge Management Research, 20(1), 1-26
  37. Lam, J. S. L. (2013). Towards a normative model for managing container shipping supply chains. International Journal of Logistics Systems and Management, 14(2), 200-220. https://doi.org/10.1504/IJLSM.2013.051339
  38. Lam, J. S. L., H. Meersman, & E. Van de Voorde (2012). Unveiling Supply Chain Integration and Its Value in Container Shipping. International Journal of Transport Economics, 39(2), 275-298.
  39. Lam, J. S. L., & Van De Voorde, E. (2011). Scenario analysis for supply chain integration in container shipping. Maritime Policy & Management, 38(7), 705-725. https://doi.org/10.1080/03088839.2011.625988
  40. Lam, J. S. L., & Zhang, L. (2014). Enhanced logistics service provider framework for higher integration and efficiency in maritime logistics. International Journal of Logistics Research and Applications, 17(2), 89-113. https://doi.org/10.1080/13675567.2013.836161
  41. Lam, L. W. (2012). Impact of competitiveness on salespeople's commitment and performance. Journal of Business Research, 65(9), 1328-1334. https://doi.org/10.1016/j.jbusres.2011.10.026
  42. Lambert, D. M., & Cooper, M. C. (2000). Issues in supply chain management. Industrial Marketing Management, 29(1), 65-83. https://doi.org/10.1016/S0019-8501(99)00113-3
  43. Lawson, B., Tyler, B. B., & Cousins, P. D. (2008). Antecedents and consequences of social capital on buyer performance improvement. Journal of Operations management, 26(3), 446-460. https://doi.org/10.1016/j.jom.2007.10.001
  44. Lee, E. S., & Song, D. W. (2010). Knowledge management for maritime logistics value: discussing conceptual issues. Marit. Pol. Mgmt., 37(6), 563-583. https://doi.org/10.1080/03088839.2010.514959
  45. Leuschner, R., Rogers, D. S., & Charvet, F. F. (2013). A meta-analysis of supply chain integration and firm performance. Journal of Supply Chain Management, 49(2), 34-57. https://doi.org/10.1111/jscm.12013
  46. Li, G., Yang, H., Sun, L., & Sohal, A. S. (2009). The impact of IT implementation on supply chain integration and performance. International Journal of Production Economics, 120(1), 125-138. https://doi.org/10.1016/j.ijpe.2008.07.017
  47. Li, S., & Lin, B. (2006). Accessing information sharing and information quality in supply chain management. Decision Support Systems, 42(3), 1641- 1656. https://doi.org/10.1016/j.dss.2006.02.011
  48. Li, Y., Ye, F., & Sheu, C. (2014). Social capital, information sharing and performance. International Journal of Operations & Production Management, 34(11), 1440-1462. https://doi.org/10.1108/IJOPM-03-2013-0132
  49. Lin, M.S.-M., Potter, A. and Pettit, S. (2021), Relationship heterogeneity in Taiwanese maritime logistics service supply chains, Supply Chain Management, Vol. 26 No. 3, pp. 385-401. https://doi.org/10.1108/SCM-03-2019-0116
  50. Lin, M. J. J., & Chen, C. J. (2008). Integration and knowledge sharing: transforming to long-term competitive advantage. International Journal of Organizational Analysis, 16(1/2), 83-108. https://doi.org/10.1108/19348830810915514
  51. Lockstrom, M., Schadel, J., Moser, R., & Harrison, N. J. (2010). Successful supplier integration in the Chinese automotive industry: a theoretical framework. International Journal of Integrated Supply Management, 5(3), 260-283. https://doi.org/10.1504/IJISM.2010.033978
  52. Luk, C. L., Yau, O. H., Sin, L. Y., Tse, A. C., Chow, R. P., & Lee, J. S. (2008). The effects of social capital and organizational innovativeness in different institutional contexts. Journal of International Business Studies, 39(4), 589-612. https://doi.org/10.1057/palgrave.jibs.8400373
  53. Marsh, H. W., & Hocevar, D. (1985). Application of Confirmatory Factor Analysis to the Study of Self-concept: First- and Higher order Factor Models and Their Invariance across Groups. Psychological Bulletin, (97), 562-582.
  54. Marinagi, C., Trivellas, P., & Reklitis, P. (2015). Information quality and supply chain performance: The mediating role of information sharing. Procedia- Social and Behavioral Sciences, 175(2), 473-479. https://doi.org/10.1016/j.sbspro.2015.01.1225
  55. Min, S., Kim, S. K., & Chen, H. (2008). Developing social identity and social capital for supply chain management. Journal of business logistics, 29(1), 283-304. https://doi.org/10.1002/j.2158-1592.2008.tb00079.x
  56. Panahifar, F., Byrne, P. J., Salam, M. A., & Heavey, C. (2018). Supply chain collaboration and firm's performance. Journal of Enterprise Information Management, 31(3), 358-379. https://doi.org/10.1108/JEIM-08-2017-0114
  57. Randall, W. S., Pohlen, T. L., & Hanna, J. B. (2010). Evolving a theory of performance-based logistics using insights from service dominant logic. Journal of Business Logistics, 31(2), 35-61. https://doi.org/10.1002/j.2158-1592.2010.tb00142.x
  58. Salaun, Y., & Flores, K. (2001). Information quality: meeting the needs of the consumer. International Journal of Information Management, 21(1), 21-37. https://doi.org/10.1016/S0268-4012(00)00048-7
  59. Sagawa, J. K., & Nagano, M. S. (2015). Integration, uncertainty, information quality, and performance: a review of empirical research. The International Journal of Advanced Manufacturing Technology, 79(1-4), 299- 306. https://doi.org/10.1007/s00170-015-6836-5
  60. Siemieniuch, C. E., Waddell, F. N., & Sinclair, M. A. (1999). The role of 'partnership'in supply chain management for fast-moving consumer goods: a case study. International Journal of Logistics: Research and Applications, 2(1), 87-101. https://doi.org/10.1080/13675569908901574
  61. Sundram, V. P. K., Chhetri, P., & Bahrin, A. S. (2020). The Consequences of Information Technology, Information Sharing and Supply Chain Integration, towards Supply Chain Performance and Firm Performance. Journal of International Logistics and Trade, 18(1), 15-31. https://doi.org/10.24006/jilt.2020.18.1.015
  62. Thai, V., & Jie, F. (2018). The impact of total quality management and supply chain integration on firm performance of container shipping companies in Singapore. Asia Pacific Journal of Marketing and Logistics, 30(3), 605-626. https://doi.org/10.1108/APJML-09-2017-0202
  63. Tseng, P. H., & Liao, C. H. (2015). Supply chain integration, information technology, market orientation and firm performance in container shipping firms. The International Journal of Logistics Management, 26(1), 82- 106.
  64. Williams, B. D., Roh, J., Tokar, T., & Swink, M. (2013). Leveraging supply chain visibility for responsiveness: The moderating role of internal integration. Journal of Operations Management, 31(7-8), 543-554. https://doi.org/10.1016/j.jom.2013.09.003
  65. Wu, L., & Chiu, M. L. (2018). Examining supply chain collaboration with determinants and performance impact: Social capital, justice, and technology use perspectives. International Journal of Information Management, 39, 5-19. https://doi.org/10.1016/j.ijinfomgt.2017.11.004
  66. Wu, L., Chuang, C. H., & Hsu, C. H. (2014). Information sharing and collaborative behaviors in enabling supply chain performance: A social exchange perspective. International Journal of Production Economics, 148, 122-132. https://doi.org/10.1016/j.ijpe.2013.09.016
  67. Yang, C. C., & Wei, H. H. (2013). The effect of supply chain security management on security performance in container shipping operations. Supply Chain Management: An International Journal, 18(1), 74-85. https://doi.org/10.1108/13598541311293195
  68. Yang, C. S. (2016). The antecedents and consequences of supply chain service capabilities in the context of container shipping. The International Journal of Logistics Management, 27(2), 236-262. https://doi.org/10.1108/IJLM-09-2014-0151
  69. Yang, C. S., Yeo, G. T., & Vinh, T. V. (2015). The effects of intra-and extra- organisational integration capabilities in the container shipping freight industry. International Journal of Logistics Research and Applications, 18(4), 325-341. https://doi.org/10.1080/13675567.2014.945402
  70. Youn, S., Hong, P., & Nahm, A. (2008). Supply chain partnerships and supply chain integration: the mediating role of information quality and sharing. International Journal of Logistics Systems and Management, 4(4), 437- 456. https://doi.org/10.1504/IJLSM.2008.017594
  71. Yuen, K. F., & Thai, V. V. (2016). The relationship between supply chain integration and operational performances: A study of priorities and synergies. Transportation Journal, 55(1), 31-50. https://doi.org/10.5325/transportationj.55.1.0031
  72. Yuen, K. F., & Thai, V. (2017a). Barriers to supply chain integration in the maritime logistics industry. Maritime Economics & Logistics, 19(3), 551- 572. https://doi.org/10.1057/mel.2016.10
  73. Yuen, K. F., & Van Thai, V. (2017b). The influence of supply chain integration on operational performance. The International Journal of Logistics Management, 28(2), 444-463. https://doi.org/10.1108/IJLM-12-2015-0241
  74. Yuen, K. F., Wang, X., Ma, F., Lee, G., & Li, X. (2019). Critical success factors of supply chain integration in container shipping: an application of resource-based view theory. Maritime Policy & Management, 46(6), 653-668. https://doi.org/10.1080/03088839.2019.1597289
  75. Zhou, H., & Benton Jr, W. C. (2007). Supply chain practice and information sharing. Journal of Operations Management, 25(6), 1348-1365. https://doi.org/10.1016/j.jom.2007.01.009