• 제목/요약/키워드: job satisfaction level

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세대별 개인·직무차원 만족이 이직의사에 미치는 영향 - 직장(일자리) 만족의 매개효과를 중심으로 - (Study on the Effect of Individual and Job-Level Satisfaction by Generation on Turnover Intention : Focusing on the Mediating Effect of Workplace Satisfaction)

  • 김기찬;장신철
    • 실천공학교육논문지
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    • 제15권1호
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    • pp.155-167
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    • 2023
  • 이직은 노동시장에서 중요한 화두이며, 최근에는 다양한 세대들이 함께 일을 하면서 세대간의 마찰 등으로 인하여 조직 관리에 어려움을 느끼고 있다. 본 연구의 목적은 세대별로 개인차원의 변수(미래전망, 생활만족)와 직무차원의 변수(전공-일 수준, 직무만족)가 이직의사에 미치는 관계에서 직장만족의 매개 역할을 분석하고자 한다. 이를 위하여 한국노동패널 제22차 자료를 활용하여 관련 변수를 선정하고, SPSS를 활용하여 매개효과를 분석하였다. 주요 결과는 다음과 같다. 첫째, 개인차원의 변수가 이직의사에 영향을 미치는 관계에서 직장만족은 완전매개 역할을 하는 것으로 나타났다. 둘째, 직무차원의 변수가 이직의사에 영향을 미치는 관계에서 직장만족은 부분매개 역할을 하는 것으로 나타났다. 셋째, Z세대는 다른 세대와 다르게 직무차원의 직무만족의 변수만 이직의사에 유의한 영향을 미쳤으며, 직장만족은 부분매개 역할을 하는 것으로 나타났다.

병원 간호조직의 구조유형에 따른 간호조직특성과 직무만족과의 관계 (The Relationships Between The Hospital형s Organizational Pattern For Nursing, Organizational Characteristics Perceived By Nurses and Their Job Satisfaction)

  • 장정화;박성애
    • 대한간호학회지
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    • 제23권3호
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    • pp.397-416
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    • 1993
  • This study identified the relationships between the hospital’s organizational pattern for nursing, the organizational characteristics perceived by nurses and their job satisfaction. The study subjects were a convenience sample of 383 staff nurses working at 10 general hospitals with more than 300 beds in Seoul. Hospitals included in the study were classified Into five organizational patterns, where nursing was organized as an independent but lower level, attached to the medical department, attached to a department supporting medicine, and various other organizational pattern. The data were collected from July 10 to August 15, 1992. The organizational characteristics as perceived by the staff nurses were measured by Park & Yoon’s Scale (1986) and job satisfaction was measured by Slavitt’s Scale (1978). The data were analyzed by percentage distribution, Pearson’s correlation, x$^2$-test, t-test, ANOVA, and ANCOVA The summarized results are as follows : 1. The proportion of independent and attached nursing organizational patterns was 35.1% and 54.9% respectively. 2. There were differences between four general characteristics of the nurses, age, experience, position and education level, and the five structural types of nursing organization(p〈.05). 3. 1) There were no relationship between the perceived organizational characteristics and general characteristics of the nurses but there was a differ once in job satisfaction according to education level of nurses in hopitals where nursing was an independent department(T=-2.24, p〈.05). 2) There were differences in the perceived organizational characteristics according to age group and experience of nurses (F=3.26, 5.41, p〈 , 05)and in job satisfaction according to the position of nurses in the independent but lower level organizational pattern (T=2.26, p〈.05). 3) There was a difference in the perceived organizational characteristics according to age group (F=3.19, p〈 .05) and in job satisfaction according to the experience of nurses where nursing was attached to the medical department (F=3.49, p〈.05). 4) There was a difference in the perceived organizational characteristics according to nursing unit (F=3.19, p〈 .05), but none between job satis-faction and general characteristics of nurses where nursing was attached to a departiment supporting medicine. 5) There were no relationships between the perceived organizational characteristics and job sat isfaction and general characteristics of nurses in the various other organizational patterns. 4. Nurses in hospitals where nursing is organizationed as an independent department perceived their organizatianal pattern more positively and had higher job satisfaction than nurses working in hospitals where nursing is part of another department. 5. There were differences between perceived organizational characteristics and job satisfaction according to the organizational patterns for nursing (F=13.52, 8.76, p=.0000). 6. There were correlations between the perceived organizational characteristics and job satisfaction of nurses working in two independent nursing departments (r=0.2180, 2351, p〈.05). In conclusion, the relationship between perceived organizational characteristics and job satisfaction was significantly correlated in the hospitals where the nursing department is independent. Perceived organizational characteristics and job satisfaction depended on whether the nursing department is independent from or attached to other departments in the hospital. For nurses job satisfaction the nursing department should be independent from other departments and at the highest level of organization in the hospital.

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영국 보육교사의 직무만족도와 직무스트레스 (The study of British Child Care Teacher's Job Satisfaction and Their Job Stress)

  • 조성연
    • 한국생활과학회지
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    • 제15권5호
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    • pp.719-727
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    • 2006
  • The purpose of this study is to examine the job satisfaction and the job stress of British child care teachers. Respondents, including childminders, were 137 British child care teachers who worked in nursery school, day nursery, creche, and playgroup. In the survey on the job satisfaction of British child care teachers, they were asked to answer two items. In the survey on their job stress level, they were required to rate their job-related stress levels on a 5 point scale of 'Job Stress scale' by Davis et al(2003). The results indicated: firstly, the British child care teachers are much satisfied with their job and have the low level of job stress. Secondly, their job satisfaction depends on who runs the child care facilities, what position they have in the centers, how long they work for child care, what qualifications they have. The levels of their job stress depend significantly on their present position in the centers. Thirdly, the job satisfaction of British child care teachers is explained about 27%, is related to their performing of daily routine, their age, the management of child care centers and qualifications of the teachers.

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보육교사의 직무만족도와 소진과의 관계에 대한 자아탄력성의 중재효과 (Moderating Effects of the Childcare Teacher's Ego-resilience on Relationship between Their Job Satisfaction and Burnout)

  • 이정희;조성연
    • 한국지역사회생활과학회지
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    • 제20권4호
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    • pp.559-570
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    • 2009
  • This study was to investigate the moderating effects of the childcare teacher‘s egoresilience on the relationship between their job satisfaction and burnout. The participants were 336 childcare teachers from Chungnam-do and Daejeon Metropolitan City. The research instruments were the Job Satisfaction Scale modified from Bently and Remple 1970), the Ego-resilience Scale from Park(1996) with CPI and CAQ correction, and Maslach Burnout Inventory from Maslash and Jackson(1981). SPSS PC program(17.0) was used for productive correlation, stepwise multiple regression and reliability by Cronbach's as data analysis. The results were as follows. Firstly, the childcare teacher’s job satisfaction and ego-resilience level were above average (M=3.37, 3.58 each), while their burnout level was below average(M=2.57). Secondly, there was a negative correlation between their job satisfaction and burnout(r=-.51), while a positive correlation was between their job satisfaction and ego-resilience(r=.34). Thirdly, the burnout and ego-resilience against job satisfaction explained 28.1%. The optimistic attitude of the childcare teacher‘s ego- resilience was shown to moderate the effects on the relationship between their burnout and job satisfaction.

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일 광역시 방사선사의 직무만족도와 관련요인 (Job Satisfaction and Its Related Factors among Radiological Technologists)

  • 문일봉;최남길;손석준
    • 농촌의학ㆍ지역보건
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    • 제31권2호
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    • pp.165-176
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    • 2006
  • 직무만족도 전체에 영향을 미치는 주요 요인은 근무지와 직위이었으며, 근무지에 따른 직무만족요인 문항별 만족도에서 내적요인의 적성, 능력발휘, 직무수행능력, 책임감, 장래성과 외적요인의 신뢰감, 협동심, 존경심, 월급여, 생활정도와 조직적 요인의 승진시기, 승진기회, 승진원칙에 따라 만족도의 유의한 차이가 있었다. 방사선사의 직무만족을 위해서는 근무지와 직위에 따른 근무환경 등을 고려해야 할 것으로 생각된다.

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사회복지담당공무원의 직무스트레스, 직무만족, 이직의도의 수준 및 관계에 대한 실증적 연구: 직렬간 비교를 중심으로 (An Empirical Study on the Level and Relationship among Job Stress, Job Satisfaction, Turnover Intention in Social Welfare Officials : Focused on the Comparison between Series of Classes)

  • 전병주
    • 한국콘텐츠학회논문지
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    • 제14권4호
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    • pp.168-179
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    • 2014
  • 본 연구는 충남 북 지역의 주민센터에서 사회복지 업무를 담당하고 있는 공무원 291명을 대상으로 하여 그들의 직무스트레스, 직무만족 및 이직의도 수준을 살펴보고, 이 변수들간의 관계를 살펴보았다. 자료분석을 위하여 PASW Statistics 18.0을 이용하였다. 연구의 주요 결과는 다음과 같다. 첫째, 직무스트레스와 이직의도는 사회복지직이 행정직보다 더 높았으며, 직무만족은 행정직이 사회복지직보다 더 높은 것으로 나타났다. 둘째, 직무만족 및 이직의도에 가장 크게 영향을 미치는 요인에 대해서 살펴본 결과, 사회복지직은 직무스트레스의 직무요인이었고, 행정직은 직무스트레스의 조직요인으로 나타났다. 이러한 연구결과에 기초하여 각 직렬에 따라 직무만족을 향상하고 이직의도를 감소하기 위한 방안을 제시하였다. 또한 본 연구는 사회복지 업무를 담당하는 공무원에 대하여 사회복지직과 행정직으로 나누어 그들의 직무와 관련한 요인의 수준 및 관계에 대해 처음으로 분석했다는 점에서 연구의 의의를 찾을 수 있다.

간호사의 직무 스트레스와 직무만족 및 조직몰입과의 관계 (Relationship of Job Stress with Job Satisfaction and Organizational Commitment of Nurses)

  • 황혜정;양남영
    • 가정간호학회지
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    • 제16권2호
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    • pp.145-152
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    • 2009
  • Purpose: To identify the relationship of job stress with job satisfaction and organizational commitment of nurses. Method: The subjects were 288 nurses working in two hospitals in Kyong Ki Island. The study was conducted from August to October 2007. The data was collected by questionnaires and were analyzed using descriptive statistics and Pearson correlation coefficients. Results: The mean score of job stress was $2.86{\pm}.75$ (total of 4 points), mean score job satisfaction score was $2.98{\pm}.33$ (total of 5 points), and mean organizational commitment score was $3.14{\pm}.34$ (total of 5 points). Concerning sub factors, limited medical care was highest and conflicts with the doctors was lowest. The level of job stress was significantly different according to age, marital status, religion, educational status, and type of employment. The level of job satisfaction was significantly different according to type of employment and working style. Job stress and job satisfaction were significantly correlated. Conclusion: It may be necessary further to develop job stress management programs to productively address job stress of nurses.

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판매원의 직무만족과 고객지향성이 서비스제공수준에 미치는 영향 (The Effect of Customer Satisfaction and Customer Orientation on Service Delivery Level)

  • 이옥희
    • 한국의류산업학회지
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    • 제13권4호
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    • pp.531-537
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    • 2011
  • Employees of sales departments of apparel makers play an important role in the success of a fashion-related business because they provide service through the direct contact with customers. This research tests several hypothesized relationships between its determinants, such as job satisfaction and customer orientation, along with service delivery level. The subjects in this study were salespeople who worked at fashion stores in Yeosu and Sunchon. To measure the hypotheses, 200 questionnaires were handed out and 185 were collected. 163 questionnaires were used for the analysis, as 22 were found to be invalid. Frequency analysis, factor analysis, reliability analysis, and multiple regression techniques were used after coding and cleaning the data with the software SPSS 18.0. The result of this study are as follow. First, job satisfaction have a positive influence on employee's customer orientation. Second, job satisfaction have an effect on procedural and hospitable service delivery level. Third, it was found that the customer orientation have a significant impact on their procedural and hospitable service delivery level.

단체급식소 영양사의 종합적품질경영(TQM) 수행과 직무만족도에 관한 연구 (TQM Performance and Job Satisfaction of Dietitians in Institutional Foodservices)

  • 조기원;윤지영
    • 대한지역사회영양학회지
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    • 제11권6호
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    • pp.750-760
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    • 2006
  • This study was designed to investigate the correlation between perceived TQM performance and job satisfaction of dietitians. The objective of the study is to help the management of foodservice by providing a direction which will elevate perceived TQM performance of dietitians and presenting plans which will ensure effective foodservice management. The survey sample was dietitians (n = 308) who were charged with foodservice management. The questionnaires requested information about demographics self-perception of TQM importance and performance levels, and Job satisfaction. According to the TQM importance and performance analysis, the level of performance was typically high in TQM items recognized as important by dietitians and low in areas where the recognized level of importance was low. Analysis was conducted on the job satisfaction according to demographic characteristics. The level of satisfaction in terms of salary and promotion increased relatively for those working in the industries and those who were older, married, and full-time employees with longer careers. The lesser the number of working hours, the higher their satisfaction levels were. Canonical correlation analysis between TQM performance and job satisfaction indicated higher canonical correlation (canonical correlations coefficient: 0.59). In conclusion, TQM performance-job satisfaction showed higher canonical correlation. When information exchange via network is made possible and more external customer recognition is gained, it increases the level of job satisfaction. The above results suggest that further research on the scope of TQM performance is thoroughly needed and continual training is necessary for foodservice managers.

가족기업 종사자의 일-가족갈등 및 직업만족도와 생활만족도 (Work-Family Conflict, Job Satisfaction and Life Satisfaction of Family Business Workers)

  • 김영선;옥선화
    • 가정과삶의질연구
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    • 제23권1호
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    • pp.223-239
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    • 2005
  • The purpose of this study is to explore the impacts of personality variables, family variables, job variables, work-family conflict and job satisfaction on life satisfaction of family business workers. The major findings are as follows: 1. There was direct causal effects of job satisfaction, Sunday working level, the duration of the family business, an academic background on life satisfaction of family business workers. 2. Such variables family variables(family size, number of family workers, number of unpaid family workers), working time variables (working hours per a day, saturday working level, flexibility of working time), work-family conflict had indirect causal effects on life satisfaction of family business workers