• MALSORI
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• v.68
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• pp.75-93
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• 2008

An example-based dialogue system tries to utilize many pairs which are stored in a dialogue database. The most important part of the example-based dialogue system is to find the most similar utterance to user's input utterance. Modality, which is characterized as conveying the speaker's involvement in the propositional content of a given utterance, is one of the core sentence features. For example, the sentence "I want to go to school." has a modality of hope. In this paper, we have proposed a modality classification system which can predict sentence modality in order to improve the performance of example-based dialogue systems. We also define a modality tag set for a dialogue system, and validate this tag set using a rule-based modality classification system. Experimental results show that our modality tag set and modality classification system improve the performance of an example-based dialogue system.

• MALSORI
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• no.56
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• pp.185-194
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• 2005

In this paper, we present POSSDM (POSTECH Situation-Based Dialogue Manager) for a spoken dialogue system using a new example and situation-based dialogue management technique for effective generation of appropriate system responses. Spoken dialogue system should generate cooperative responses to smoothly control dialogue flow with the users. We introduce a new dialogue management technique incorporating dialogue examples and situation-based rules for EPG (Electronic Program Guide) domain. For the system response inference, we automatically construct and index a dialogue example database from dialogue corpus, and the best dialogue example is retrieved for a proper system response with the query from a dialogue situation including a current user utterance, dialogue act, and discourse history. When dialogue corpus is not enough to cover the domain, we also apply manually constructed situation-based rules mainly for meta-level dialogue management.

• Proceedings of the KSPS conference
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• 2005.11a
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• pp.113-115
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• 2005

In this paper, we present POSSDM (POSTECH Situation-Based Dialogue Manager) for a spoken dialogue system using a new example and situation-based dialogue management techniques for effective generation of appropriate system responses. Spoken dialogue system should generate cooperative responses to smoothly control dialogue flow with the users. We introduce a new dialogue management technique incorporating dialogue examples and situation-based rules for EPG (Electronic Program Guide) domain. For the system response inference, we automatically construct and index a dialogue example database from dialogue corpus, and the best dialogue example is retrieved for a proper system response with the query from a dialogue situation including a current user utterance, dialogue act, and discourse history. When dialogue corpus is not enough to cover the domain, we also apply manually constructed situation-based rules mainly for meta-level dialogue management.

• 한국HCI학회:학술대회논문집
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• 2009.02a
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• pp.257-262
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• 2009

This paper studies an automatic expansion of dialogue examples using the logs of an example-based dialogue system. Conventional approaches to example-based dialogue system manually construct dialogue examples between humans and a Chatbot, which are labor intensive and time consuming. The proposed method automatically classifies natural utterance pairs and adds them into dialogue example database. Experimental results show that lexical, POS and modality features are useful for classifying natural utterance pairs, and prove that the dialogue examples can be automatically expanded using the logs of a dialogue system.

• Journal of KIISE:Software and Applications
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• v.34 no.2
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• pp.123-130
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• 2007

In this paper, we present an example-based natural language dialogue system for Electronic Program Guide Information Access. We introduce an effective and practical dialogue management technique incorporating dialogue examples and situation-based rules. In order to generate cooperative responses to smoothly lead the dialogue with users, our natural language dialogue system consists of natural language understanding, dialogue manager, system utterance generator. and EPG database manager. Each module is designed and implemented to make an effective and practical natural language dialogue system. In particular, in order to reflect the up-to-date EPG information which is updated frequently and periodically, we applied a web-mining technology to the EPG database manager, which builds the content database based on automatically extracted information from popular EPG websites. The automatically generated content database is used by other modules in the system for building their own resources. Evaluations show that our system performs EPG access task in high performance and can be managed with low cost.

• Proceedings of the KSPS conference
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• 2006.11a
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• pp.109-112
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• 2006

This paper presents a dialogue interface using the dialogue management system as a method for controlling home appliances in Home Network Services. In order to realize this type of dialogue interface, we first investigated the user requirements for Home Network Services by analyzing the dialogues entered by users. Based on the analysis, we were able to extract 15 user intentions and 22 semantic components. In our study, example dialogues were collected from WOZ (Wizard-of-OZ) environment to implement a reasoning model for generating meaningful responses for example-based dialogue modeling technique. An overview of the Home Network Control System using proposed dialogue interface will be presented. Lastly, we will show that the Dialogue Management System trained with our collected dialogues behaves properly to achieve its task of controlling Home Network appliances by going through the steps of natural language understanding, response reasoning, response generation.

• Proceedings of the KSPS conference
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• 2007.05a
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• pp.330-333
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• 2007

This paper presents a dialogue interface using the dialogue management system as a method for controlling home appliances in Home Network Services. In order to realize this type of dialogue interface, we annotated 96,000 utterance pair sized dialogue set and developed an example-based dialogue system. This paper introduces the automatic error correction module for the SMS-styled sentence. With this module we increase the accuracy of NLU(Natural Language Understanding) module. Our NLU module shows an accuracy of 86.2%, which is an improvement of 5.25% over than the baseline. The task completeness of the proposed SMS dialogue interface was 82%.

• The Journal of the Acoustical Society of Korea
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• v.28 no.1
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• pp.61-69
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• 2009

This paper presents an improved method measuring inter-utterance similarity in an example-based dialogue system, which searches the most similar utterance in a dialogue database to generate a response to a given user utterance. Unlike general inter-sentence similarity measures, the inter-utterance similarity measure for example-based dialogue system should consider not only word distribution but also various linguistic features, such as affirmation/negation, tense, modality, sentence type, which affects the natural conversation. However, previous approaches do not sufficiently reflect these features. This paper proposes a new utterance similarity measure by analyzing and reflecting various linguistic features to improve performance in accuracy. Also, by considering substitutability of the features, the proposed method can utilize limited number of examples. Experimental results show that the proposed method achieves 10%p improvement in accuracy compared to the previous method.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.11 no.8
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• pp.3021-3027
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• 2010

Example-based chatBot generates a response to user's utterance by searching the most similar utterance in a collection of dialogue examples. Though finding an appropriate example is very important as it is closely related to a response quality, few studies have reported regarding what features should be considered and how to use the features for similar utterance searching. In this paper, we propose a machine learning framework which uses various linguistic features. Experimental results show that simultaneously using both semantic features and lexical features significantly improves the performance, compared to conventional approaches, in terms of 1) the utilization of example database, 2) precision of example matching, and 3) the quality of responses.

• Journal of KIISE:Software and Applications
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• v.37 no.2
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• pp.129-136
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• 2010

In this paper, we present an Example-based Dialogue System for English conversation tutoring. It aims to provide intelligent one-to-one English conversation tutoring instead of old fashioned language education with static multimedia materials. This system can understand poor expressions of students and it enables green hands to engage in a dialogue in spite of their poor linguistic ability, which gives students interesting motivation to learn a foreign language. And this system also has educational functionalities to improve the linguistic ability. To achieve these goals, we have developed a statistical natural language understanding module for understanding poor expressions and an example-based dialogue manager with high domain scalability and several effective tutoring methods.