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An Example-Based Natural Language Dialogue System for EPG Information Access  

Kim, Seok-Hwan (포항공과대학교 컴퓨터공학과)
Lee, Cheong-Jae (포항공과대학교 컴퓨터공학과)
Jung, Sang-Keun (포항공과대학교 컴퓨터공학과)
Lee, GaryGeun-Bae (포항공과대학교 컴퓨터공학과)
Abstract
In this paper, we present an example-based natural language dialogue system for Electronic Program Guide Information Access. We introduce an effective and practical dialogue management technique incorporating dialogue examples and situation-based rules. In order to generate cooperative responses to smoothly lead the dialogue with users, our natural language dialogue system consists of natural language understanding, dialogue manager, system utterance generator. and EPG database manager. Each module is designed and implemented to make an effective and practical natural language dialogue system. In particular, in order to reflect the up-to-date EPG information which is updated frequently and periodically, we applied a web-mining technology to the EPG database manager, which builds the content database based on automatically extracted information from popular EPG websites. The automatically generated content database is used by other modules in the system for building their own resources. Evaluations show that our system performs EPG access task in high performance and can be managed with low cost.
Keywords
EPG; Dialogue System;
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