• Title/Summary/Keyword: evaluation of user's satisfaction

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Determinants of Hospital Nurses' Satisfaction on Hospital Information System(HIS): Focused on Perceived HIS Quality, Individual and Organizational Characteristics (간호사의 병원정보시스템(HIS) 만족도 영향요인 -지각된 HIS 품질과 개인 및 조직특성을 중심으로-)

  • Ryu, Young-Mee;Ryu, Il;Kim, Sora
    • The Journal of the Korea Contents Association
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    • v.13 no.6
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    • pp.438-449
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    • 2013
  • The objectives of the study were to explore the effects of personal factors, organizational factors, and system factors on satisfaction on hospital information system among hospital nurses, and to provide suggestions for improving usability of information system and promoting business efficiency and system satisfaction by evaluating hospital information system. The study sample group consisted of 233 nurses from general hospitals. The collected data were analyzed using the Hierarchical Regression. The results suggested that system quality, information quality, and service quality showed positive and significant effects on hospital nurses' satisfaction. The organizational factors and personal factors were not statistically significant controlling for the system factors. This study was significant in that direct relationships between sub-dimensions of hospital information system and organization's performance, measured in nurses' perceived evaluation were empirically explored. Accordingly, the application of hospital information system could provide a direction for establishing a systematic strategy to improve the work performance of hospital nurses.

A Study on the Post Evaluation for University Public Space Renovation based on Analysis of Students' preference (대학생 선호도 분석 기반 대학 공용공간 리노베이션의 사후평가에 관한 연구)

  • Choi, Ho-Soon
    • Journal of the Korean Institute of Educational Facilities
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    • v.27 no.3
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    • pp.15-23
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    • 2020
  • Nowadays, many educational facilities are being renovated. However, due to the absence of a system for post renovation of educational spaces, users are less satisfied with the spaces after the renovation and there is a limit in establishing future directions for improving educational space renovation. From this point of view, this study was conducted to increase the users' satisfaction in renovation space planning of educational spaces and to establish a system for management after renovation. As a specific research method, the space preference of students was used to evaluate the space after renovation. By researching the opinions of the students who use the most educational space, not only the direction of the renovation plan of the future educational space can be given but also the user's opinion can be reflected in the spatial plan in detail. In terms of management of future educational spaces, this study can be used as a basic study for developing post evaluation indicators for renovation of educational facilities.

A Study on the Area Planning of Data Area and Reading Area and User Satisfaction in Subject Specialization of University Libraries (대학도서관 자료실의 자료영역 및 열람영역 면적계획과 이용자 만족도 연구)

  • Chang, Ari;Hwang, Yeon-Sook
    • Korean Institute of Interior Design Journal
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    • v.23 no.5
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    • pp.157-164
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    • 2014
  • The subject specialization room will be able to support university library users who are inclined to use the general reading room. This study is the research of the area planning for university library's subject specialization room. For the evaluation, 431 users from 15 university libraries in 14 universities located across Seoul were surveyed. Statistical analysis was performed using SPSS. Frequency, percentage, mean, t-test, f-test were used. Results of the study are as follow. Subject specialization rooms in university libraries can be classified via the analysis of spatial characteristics. According to the area ratio of data space and reading space in a subject specialization room, the subject room can be separated into data-loaning and data-reading types. Old libraries are more likely to be data-loaning types, where reading room is small and there are a lot of bookshelves. The annual increase in library collections causes space for bookshelves to decrease. As a result, space for reading has been gradually transformed into space for stacking data. It is necessary to introduce ways to maintain enough space for both reading and stacking data. One way includes movable compact shelving, which can partially replace existing fixed shelves.

The Effect of Price and Brand Names on the Evaluation of Cosmetics (가격 및 인지도가 화장품 평가에 미치는 영향)

  • Lim, Hyo-Jung;Kim, Ju-Duck
    • Journal of the Society of Cosmetic Scientists of Korea
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    • v.33 no.2
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    • pp.117-126
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    • 2007
  • This study investigated the effect of the price and brand name on the consumer's evaluation of cosmetics. 363 women from 20's to 50's living in Seoul and the metropolitan area were asked to use and describe the given samples of cosmetic products for one week with different information of price and brand name. The results of this study are as follows: First, the assessment of the facial toner, moisturizer and cream does not show a significant statistical difference between the group of 'renowned' and 'renownless'. Second, the assessment of the facial toner, moisturizer, and cream shows a significant statistical difference between the user groups which received the prior information whether the cosmetics are 'high price' or 'low price'. Third, the assessment of the users' satisfaction of the 3 kinds of cosmetic products mentioned above is influenced by 'renown' an 'price'. Finally, the interaction of the factor 'renown' and 'price' influences on the cosmetics' effectiveness significantly. From this study, it was discovered that the evaluation and the degree of satisfaction on cosmetics were influenced by the price and brand names. This will improve the understanding of consumers' behavior and personal decision-making, which in be the key of marketing strategy.

Comparison of a Learner's Experience on Zoom and Spatial (줌과 스페이셜의 학습자 경험 비교 평가)

  • Yejin Lee;Kwang-Tae Jung
    • Journal of Practical Engineering Education
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    • v.14 no.3
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    • pp.535-541
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    • 2022
  • Zoom has been most popularly used as a non-face-to-face online class tool since COVID19, but due to the recent spread of the metaverse, the use of the metaverse platform is increasing. In particular, since a metaverse platform 'Spatial' provides online classroom creation and various learning functions, and various interactions between instructors and learners or learners and learners are possible, it is highly likely to be used in university classes. Since Zoom and Spatial each have their own strengths and weaknesses for the purpose of class use, it is necessary to find out the strengths and weaknesses of each by comparing and analyzing the learner's experience in class use. In this study, a quantitative analysis of usability, immersion, and satisfaction and a qualitative analysis of individual opinions were performed in order to compare and analyze the learner's experience. SUS (System Usability Scale) was used for usability evaluation, and Magnitude Estimation method was used for immersion and satisfaction evaluation. Thirty-five people who had participated in classes using Zoom and Spatial participated as subjects in this study. Zoom was higher than Spatial at the significance level of 0.05 in usability and satisfaction. On the other hand, the immersion in class was higher in Spatial than in Zoom. Since Spatial provides online classroom creation and various learning functions, and provides various interactions and fun elements between instructors and learners or learners and learners, the immersion in classes was high. If the user interface and interaction of Spatial are improved in the future, it is judged that it can be used as an effective online teaching tool that can replace zoom in university classes.

A Study on the User's Satisfaction for Post Occupancy Evaluation Methodology - Focused on the Training Institute Building - (주거 후 평가(POE)방법을 통한 사용자 만족도에 관한 연구 - 기업 연수원 시설을 중심으로 -)

  • 장경수;이동언
    • Korean Institute of Interior Design Journal
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    • no.33
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    • pp.90-98
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    • 2002
  • The purpose of this study is total analysis which is satisfied factors to users to object of inservice training institute in large enterprise. Common factors are inservice training building, outer space and unit of abode. Those are deduced in the planing stage by important degree. Methods of statistical analysis are enforced by analysis of primary factor, correlation and multiple regression. The result of this shows a difference between important orders to users according to character of influenced factors of the inservice training building and abode.

Ergonomic Evaluation of The POWER SURGE TOOL LINE (POWER SURGE TOOL LINE의 인간공학적 평가에 관한 연구)

  • Seong-Rok Chang
    • Journal of the Korean Society of Safety
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    • v.13 no.1
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    • pp.147-154
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    • 1998
  • The objective of this study was to evaluate quantitatively the effects of handle types of garden tools on the ergonomic effectiveness, user satisfaction in terms of work performance, and subjective judgment of tactile feel and control. The approach was to compare garden tools with conventional wood handle and newly developed fiberglass handle, and to utilize three different tools: shovel, rake, and hoe. The hollow fiberglass handle was 12% more efficient than either the wood or solid fiberglass handle. The next important measure was the subjective ratings of the perceived exertion averaged across three different tools. The average ratings for the hollow fiberglass handle were the smallest. In conclusion, the hollow fiberglass handle showed better efficiency and better subjective acceptability for comfort, tactile feel, and especially decreased slipperiness.

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A Keyword Query Processing Technique of OWL Data using Semantic Relationships (의미적 관계를 이용한 OWL 데이터의 키워드 질의 처리 기법)

  • Kim, Youn Hee;Kim, Sung Wan
    • Journal of Korea Society of Digital Industry and Information Management
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    • v.9 no.1
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    • pp.59-72
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    • 2013
  • In this paper, we propose a keyword query processing technique based on semantic relationships for OWL data. The proposed keyword query processing technique can improve user's search satisfaction by performing two types of associative search. The first associative search uses information inferred by the relationships between classes or properties during keyword query processing. And it supports to search all information resources that are either directly or indirectly related with query keywords by semantic relationships between information resources. The second associative search returns not only information resources related with query keywords but also values of properties of them. We design a storage schema and index structures to support the proposed technique. And we propose evaluation functions to rank retrieved information resources according to three criteria. Finally, we evaluate the validity and accuracy of the proposed technique through experiments. The proposed technique can be utilized in a variety of fields, such as paper retrieval and multimedia retrieval.

Applying the Technology Acceptance Model to the Digital Exhibition: A Case study on

  • Rhee, Boa;Kim, Shin Hyo;Shin, Soo Min
    • Journal of the Korea Society of Computer and Information
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    • v.21 no.10
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    • pp.21-28
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    • 2016
  • The aim of this research is to analyze Perceived Usefulness(PU) and Perceived Ease of Use(PEOU) based on Technology Acceptance Model in , and how viewing experiences and knowledge of motion graphics have an impact on attitude toward using and behavioral intention to use. Both usability for learning and usability for appreciation in terms of PU have significant correlations with the degree of satisfaction and immersion, and behavioral intention to use. On the other hand, PEOU has an influence on degree of exhibition satisfaction and immersion, and onto behavioral intention to use with the exception of intention to revisiting . Unlike PU or PEOU, previous viewing experiences do not have correlation with attitude toward using and behavioral intention to use. Only previous knowledge of motion graphics has a correlation with degree of satisfaction and immersion, and behavioral intention to use. As the influence on PU and PEOU's attitude toward using and and behavioral intention to use has been verified, our findings show that two variables of TAM enable the prediction of user's technology acceptance on digital exhibitions and as a result prove the suitability for TAM as an evaluation model for digital exhibition of remediating the originals. This study offers a fresh understanding of the importance of motion graphic effects which influence attitude toward using and behavioral intention to use from the perspective of curating methodology.

The Influence of Park Users' Cognition about the Park Design Concept and Strategy to Satisfaction - A Case Study of the Neighborhood Parks of Gwanggyo New Town - (공원이용자의 설계개념과 설계전략에 대한 인식이 공원 만족도에 미치는 영향 - 광교신도시의 근린공원을 대상으로 -)

  • Jang, Jae-Ho;Kim, Dan-Young;Shin, Min-Ji;Shin, Ji-Hoon
    • Journal of the Korean Institute of Landscape Architecture
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    • v.45 no.1
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    • pp.82-93
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    • 2017
  • The purpose of this study is analyze the impact on users' cognition of design concept, satisfaction of design concept, adapted park space, and effect of design concepts on park use satisfaction. The study sites are Central Mountain Park and Lake Park in Gwanggyo New Town, Suwon. We analyzed importance-satisfaction of park facilities in the park and preference-satisfaction of park. The results of this study are as follows. First, generally users visit the park as a family unit. Second, trails got high scores in importance-satisfaction of park facilities. Third, park users' satisfaction received a high score generally, but it doesn't show statistic significance with users' cognition of design concept. Fourth, cognition of the two parks' design concept and design strategy got a high score - over three points on average - based on the 5 - point Likert scale. However, upon analysis of users' cognition of design concept and satisfaction of design concept adapted park space, there is no statistic significance. Therefore, we noticed that the park's design concept had an effect on park users' satisfaction; rather, personal preference and satisfaction of users had more impact on satisfaction. On the other hand, this study was limited in that we didn't survey across all four seasons and had few target areas. But it has some significance in that we used a visual documentation, attaching existing photos including design concept, to increase users' understanding. Also, we directly asked about the parks' user design concept and strategy.