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http://dx.doi.org/10.5392/JKCA.2013.13.06.438

Determinants of Hospital Nurses' Satisfaction on Hospital Information System(HIS): Focused on Perceived HIS Quality, Individual and Organizational Characteristics  

Ryu, Young-Mee (순천대학교 경영학과)
Ryu, Il (순천대학교 경영학과)
Kim, Sora (순천대학교 사회복지학부)
Publication Information
The Journal of the Korea Contents Association / v.13, no.6, 2013 , pp. 438-449 More about this Journal
Abstract
The objectives of the study were to explore the effects of personal factors, organizational factors, and system factors on satisfaction on hospital information system among hospital nurses, and to provide suggestions for improving usability of information system and promoting business efficiency and system satisfaction by evaluating hospital information system. The study sample group consisted of 233 nurses from general hospitals. The collected data were analyzed using the Hierarchical Regression. The results suggested that system quality, information quality, and service quality showed positive and significant effects on hospital nurses' satisfaction. The organizational factors and personal factors were not statistically significant controlling for the system factors. This study was significant in that direct relationships between sub-dimensions of hospital information system and organization's performance, measured in nurses' perceived evaluation were empirically explored. Accordingly, the application of hospital information system could provide a direction for establishing a systematic strategy to improve the work performance of hospital nurses.
Keywords
Hospital Information System; User Satisfaction; System Quality; Information Quality; Service Quality;
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Times Cited By KSCI : 6  (Citation Analysis)
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