• 제목/요약/키워드: duty satisfaction.

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Job Stress and Satisfaction by General Characteristics of Engineers Industrial Hygiene Management (산업위생기사의 일반적 특성에 따른 직무스트레스와 직무만족도)

  • Ryu, Ju Young;Bang, Yosoon;Son, Boyoung
    • Journal of Korean Society of Occupational and Environmental Hygiene
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    • v.26 no.1
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    • pp.75-89
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    • 2016
  • Objectives: The purpose of this study was to investigate job stress and satisfaction by general characteristics of engineers industrial hygiene management, and we expect to provide basic data for strategic plan to strengthen the role related to the job. Methods: The subjects of this study was 184 persons who belong to the Korean Industrial Health Association, and 178 completed questionnaires were analyzed. The survey was conducted from June 29 to July 3, 2015. Conclusions: It is necessary to decrease the stress caused by additional job through increasing manpower and developing detailed manual according to the position and systematic job assignment considering general characteristics. Also, it is judged that job satisfaction should increase by vitalizing mentoring, club, small group activity in workplace for maintaining and improving good personal relationship with team members, and implementing incentive system to acknowledge and reward personal duty result.

A Basic Study on the Satisfaction of On-board Training for Cadets in Shipping Company (위탁선사 실습생의 승선실습 만족도에 관한 기초 연구)

  • Sin, Ho-Sig;Im, Myeong-Hwan
    • Journal of Fisheries and Marine Sciences Education
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    • v.27 no.2
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    • pp.441-451
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    • 2015
  • The one-year onboard training, which has been implemented since 1988 according to the STCW Convention in 1978, is a crucial part of cadets' training and education. The choice of training shipping company is important that like a internship. This basic study is for the satisfaction at the shipping companies that trains cadets the Mokpo National Maritime University. The satisfaction for onboard training consists of a conscious, educational and environmental parts with six demographic characteristics and carried out the questionnaire survey of 206 cadets in shipping companies. The low parts of satisfaction are implemented cross tabulation analysis and in-depth interview for realize the reason. In this paper, the satisfaction from environmental part($3.83{\pm}0.75$) is high but conscious part($3.35{\pm}0.86$) and educational part($3.33{\pm}0.79$) are low. In demographic characteristics, male in gender, apprentice officer in duty, others in kind of crew, container in kind of vessel and 30,000~100,000 tons in size of vessel are high satisfaction in general. Specifically, feeding service($4.02{\pm}0.75$) in environment, influence on future vision($3.65{\pm}0.84$) in consciousness, goal for training($3.50{\pm}0.65$) in education showed the highest level in satisfaction.

The Effects of Humanistic Knowledge and Emotional Intelligence on Communication Skills of Nurses (간호사의 인문학적 소양과 감성지능 및 의사소통능력)

  • Ha, Ju Young;Jeon, So Young
    • The Journal of Korean Academic Society of Nursing Education
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    • v.22 no.3
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    • pp.264-273
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    • 2016
  • Purpose: The purpose of this study was to investigate humanistic knowledge, emotional intelligence, and communication skills among nurses and to identify factors influencing the communication skills of nurses in five hospitals. Methods: Data were collected from 248 nurses in hospitals from August 25 to September 9, 2015. Data were analyzed with descriptive statistics, t-test, ANOVA, Pearson's correlations and enter method regression analysis using the SPSS/Win 22.0 program. Results: There were significant differences in humanistic knowledge according to religion, education, work department, number of night duty, pay level satisfaction, job satisfaction, and job performance. There were significant differences in emotional intelligence according to all general characteristics. There were significant differences in communication skills according to education, position, number of night duty, and job performance. Communication skills showed positive correlations with humanistic knowledge and emotional intelligence. Emotional intelligence correlated positively with humanistic knowledge. Emotional intelligence was a significant predictor and accounted for 32% of variance in the communication skills. Conclusion: To strengthen communication skills, programs need to be complemented in order to promote humanistic knowledge and emotional intelligence for nurses.

A Study for Increasing Satisfaction of Transfer Facilities, Services & Transit Tour by Analyzing Air Passengers' Behaviors (항공여객 특성분석을 통한 환승시설·서비스 및 환승투어 만족도 제고 연구)

  • Kim, Kwang-Ok;Kim, Kee-Woong;Kim, Kwang-Il;Kim, Nam-Sun;Park, Sung-Sik
    • Journal of the Korean Society for Aviation and Aeronautics
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    • v.23 no.2
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    • pp.89-97
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    • 2015
  • The volume of transfer passengers now faces a crisis because the number of Chinese and Japanese passengers, the majority of transfer through Korea, is decreasing. This paper is analyzing the their air travel behaviors as well as characteristics of their transfer behaviors at airport. According to the research, it is suggested that transfer passengers perceive the importance of duty-free stores but their satisfaction of using duty-free stores during their transfer at Icheon airport was proven to be low. Considering the characteristics of transfer service quality at Incheon airport, waiting time of transfer is important but not satisfactory for them. Moreover, information of free transfer tour to city downtown and paid-in transfer tour for medical tourism is not known very well among North East Asian passengers. Thus, it is necessary to do detailed research of North East Asian transfer passengers, who have transferred through Incheon airport more than twice a year, to find out their exact needs of transfer tour in Korea.

A Study on the Effective Method of Fire Safety Management of Geriatric Hospitals (요양병원 소방안전관리의 효율화 방안에 관한 연구)

  • Lee, Young-Sam
    • Journal of the Korea Safety Management & Science
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    • v.18 no.1
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    • pp.83-88
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    • 2016
  • Currently many geriatric hospitals have been built in Korea because increasing aging rapidly. However the increasing geriatric hospitals make the increasing safety accidents. Therefore this study is conducted by survey and face-to-face talk with the fire safety managers for analyzing safety problem of geriatric hospitals which number is twelve among 15 geriatric hospitals in the north of Chung-buk area. The result of this study is that geriatric hospitals are very old. Fire safety managers holding the fire safety license are a level 2 issued by the Korea Fire Safety Association(KFSA). And the fire safety inspection ability of them is normal (58%). Furthermore a fire safety budget ratio is 83% (A little) in the company yearly budget. And ratio having the fire inspection equipment in the building is 42% (A little) and 33% (Nothing). Satisfaction ratio of their duty is 66% and they also get stress from heavy duty and heavy responsibility. In conclusion, CEO needs to invest and interest the improvement of job performance, satisfaction ratio and fire safety facility. Also government needs the improvement of system to support and supervise the fire safety of geriatric hospitals consistently.

Differences in Working Life of Overseas Korean Women - Focusing on America, China, and Russia.Central Asia - (재외한인여성의 직업생활비교 - 미국, 중국, 러시아.중앙아시아 지역 한인여성을 중심으로 -)

  • Lee, Seon-Mi
    • Journal of the Korean Home Economics Association
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    • v.44 no.1 s.215
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    • pp.11-23
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    • 2006
  • This study investigated the general trends and differences in the working life of overseas Korean women. The subjects were 872 working Korean women over 20 years of age living abroad in America, China, and Russia Central Asia. The subjects completed a questionnaire on working life and the data were analyzed using SPSS. The working environment of Korean-American women was not stable. Many Korean-American women worked to help the home economy. They were paid by the hour, day and week. On the other hand, many Korean-Chinese women worked for self-achievement and usually for 8 hours a day. The working life of Korean women in Russia Central Asia was not good. They had a small income and worked to help the home economy. The first variables for changing their occupation were income and bonus. Despite their unstable working environment, overseas Korean women estimated their working life positively. They rated scores higher than the median on job satisfaction, business importance, duty ability, duty adaptation and family support. Job stress showed lower scores than the median. Korean women in Russia Central Asia showed lower scores on job satisfaction, family support, and work time flexibility than the other two groups.

A Comparative Study of Satisfaction of Chinese and Japanese Transit Passengers at Incheon International Airport (인천국제공항에서 환승하는 중국인.일본인의 환승만족도에 대한 차이분석)

  • Yoon, Han-Young;Park, Sung-Sik;Bang, Jang-Kyu
    • Journal of the Korean Society for Aviation and Aeronautics
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    • v.19 no.3
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    • pp.69-82
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    • 2011
  • This paper tried to find out what the main factors are to impact on satisfaction level of transit passengers at Incheon airport. Incheon airport has made lots of transit facilities and services to attract transit passengers from neighboring airports to increase transit rate as high as advanced foreign airports such as Heathrow, Schiphol and Hong Kong. A survey was performed on 450 transit passengers resting at airport transit lounge in airside area. According to the result, it was found out to be significant factors affecting satisfaction of transit that convenience of security screening, price of duty-free product, a direction board & signage and terminal orientation among Chinese transit passengers. On the other hands, it seemed that Japanese transit passengers thought diversity of airline routes, convenient transfer flight schedule, total transit time and terminal orientation are major variables affecting their satisfaction. Considering the effect of demographic factors, Chinese passenger's satisfaction was more affected by age, travel purpose, the number of travel per year and flight destinations. However, Japanese transit passenger's satisfaction was only affected by the flight destinations, especially willing to travel to North America and Europe.

A Study on the Relationship between Service Quality and Librarian's Job Satisfaction in Public Libraries (공공도서관 직원의 직무만족과 도서관 서비스 품질과의 관계 연구)

  • Kim, Mijin;Kim, Giyeong
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.26 no.3
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    • pp.241-266
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    • 2015
  • When library performance is regarded as service quality, competency in human resources should be considered as an influential factor. This study aims to identify relationships between job satisfaction of librarians and the service quality that users recognize in public libraries. Librarians and users in 10 public libraries in Seoul, Incheon, Gyeonggi province were sampled to measure job satisfaction and service quality with $LibQUAL+^{TM}$ model. As a result, the higher the satisfaction of the duty itself and organizational factor show a high service quality. Consequently, to improve library customer satisfaction, the librarian's job satisfaction should be considered. Additionally, some practical implications are discussed.

The effect on a job performance of the Education training satisfaction of Private Security (민간경비원의 교육훈련만족도가 직무수행에 미치는 영향)

  • Lee, Sae-Hwan;Lee, Seung-Chal;Park, Jun-Seok
    • Korean Security Journal
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    • no.19
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    • pp.139-163
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    • 2009
  • The purpose of this study is to build up the expert system with more subdivided qualifications and improved qualities with the development of the security industry. And also it is to analyze a survey measuring how satisfied they are with curriculum, teaching faculty, educational administration, facilities among 439 private guards completing a course in Korea private guard educational institution and registered in the National Police Agency in Seoul, Gyeonggi, Chungcheong, Gyeongsang, Jeolla province. For this, SPSS(Statistical Packages for Social Science) 15.0 Version was adapted to analyze and other analysis methods used for this study are like these: frequency, reliability analysis, regressive analysis, moderated multiple regression, post hoc test for categorizing the performance changes, looking into the characteristics, examining closely job performance, intention to quit one's job, and inquiring into the influence how satisfaction measurement at education training satisfaction makes on carrying out one's job. Firstly, The Effect Satisfaction at The Program has on Performing One's Duty With respect to job performance, curriculum, educational administration, teaching abilities have positive influences on it. On the other hand, with respect to quitting one's job, curriculum just makes positive effects on leaving one's work statistically. It indicates that systematic and effective curriculum, administration, teaching faculty or contents with high quality rather than just education facilities would make the task performance excellent and satisfaction at the program well in regards to making effects on the task performance. Secondly, The Effect Satisfaction at The Program has on Performing One's Duty with Social Supports Despite being the fact that statistically any strong correlation between curriculum and social supports, one between education facilities and social supports, one between teaching abilities and social supports, and one between educational administration and social supports do not have influences on carrying out job performance, it turns out that satisfaction at the program and social supports make positive effects on performing one's task. In conclusion, the entire social system and support need to be improved and some institutions appropriate for satisfaction at the program should be established as soon as possible.

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Effects of Empowerment and Job Satisfaction on Nursing Performance of Clinical Nurses (간호사의 임파워먼트와 직무만족이 간호업무성과에 미치는 영향)

  • Choi, Ji-Yeon;Kim, Eun-Kyung;Kim, Se Young
    • Journal of Korean Academy of Nursing Administration
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    • v.20 no.4
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    • pp.426-436
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    • 2014
  • Purpose: This study was conducted to identify factors that affect nursing performance; Those factors are personal characteristics, sub-categories of empowerment and job satisfaction of clinical nurses. Methods: Data were collected from November 24, 2012 to March 11, 2013, and participants were 451 hospital nurses in 6 hospitals. Descriptive statistics, t-test, one-way ANOVA, Pearson correlation coefficient, and stepwise multiple regression were used for data analysis. Results: Nurses who were older, married, highly educated, in the position of charge nurse, and with longer clinical careers showed relatively higher empowerment, higher job satisfaction, and higher nursing performance than others. Also, there were strong correlations between nursing performance and empowerment (r=.576)/job satisfaction (r=.617). Factors predicted nursing performance were relationship with coworkers (${\beta}=.398$), duty (${\beta}=.181$), promotion system (${\beta}=.134$), and turnover intention (${\beta}=-.109$). Factors predicting job satisfaction were competency of empowerment (${\beta}=.249$), and clinical career (${\beta}=.151$). These 6 factors explained 55.2% of the variance in nursing performance (F=93.37, <.001). Conclusion: Regarding human resource management, relationship with co-workers is a changeable factor. Therefore nursing organizations should apply these factors in human resource management to enhance nursing performance and achieve organizational goals.