• Title/Summary/Keyword: counselor's factors

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A qualitative study of process of the child counselor's change (아동상담자의 변화에 관한 질적 연구)

  • Shin, Hyun-Jung
    • Korean Journal of Human Ecology
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    • v.18 no.1
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    • pp.41-53
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    • 2009
  • The purposes of this study are to search for counselor's change process and factors in Theraplay, and to explore how they are changed into experts. This study used a method of qualitative study to reveal a concrete context of child counseling. The results are as follows. Therapist or counselor subjects realized that therapy(counseling) was not focusing on activities, but on meanings. In the beginning, therapist subjects acted according to the situation rather than according to the child's reactions and their own strategy. It was expressed into long and boring explanations, trials to flatter a child. Therapist subjects were often depressed because of their incompetence, they even did overpraise for the undistinguished behavior of children, but gradually they have changed into expert therapists through ceaseless interaction with Theraplay community, reflection, trial and practice.

A Study on the Contributing Factors of a Successful Counseling for the Non-Voluntary Clients; Focusing on Military Servicemen (비자발적 내담자의 성공적 상담을 위한 활성화 요인에 관한 연구: 군 장병을 대상으로)

  • Jung, Yong chul;Yang, Jae hyuk
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.21 no.8
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    • pp.256-266
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    • 2020
  • This study examined whether the counselor's attitude or counselor's environment is more important in enhancing the satisfaction with counseling among military servicemen, who are non-voluntary clients of the counselor. This study was conducted on 488 military servicemen living in military barracks. These participants were interviewed using questionnaires, and the data were analyzed using SPSS 23.0 and AMOS 23.0. The findings of this study were as follows. First, the empathetic understanding, openness, extroverted attitude, self-exposure, and instructions, which were the sub-elements of the attitude of the counselor, all had a significant positive impact on the satisfaction with the counselor. Second, the environmental factors of the counselor, namely accessibility, visual attractiveness, cleanliness, convenience, and comfort, all had a significant positive impact on satisfaction. Third, verification of the differences in the satisfaction with the counselor, attitude of the counselor, and the environment of the counselor, depending on the rank of the military servicemen, showed a significant difference in every aspect except for the sub-element of self-exposure.

A Study on Factors Affecting Retractation of Turnover Intention of Customer Center Counselor (고객센터 상담원의 이직의도 철회에 영향을 미치는 요인 연구)

  • Lee, In-Seok;Bae, Jae-Hong;Shin, Ho-Young
    • Journal of Digital Convergence
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    • v.18 no.1
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    • pp.333-342
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    • 2020
  • In this study, an interview survey was conducted for three months by a counselor who had experience of retractation of turnover intention to find out what factors played an important role in retractation of turnover intention. The results found that task shift, motivation, self-efficacy, and emotion control were the major factors in the retractation of counselor's turnover intention, while superior support and colleague support did nop affect. Among them, emotion control and task shift had more influence on retractation of turnover intention than other factors. The results of this study are expected to maximize the stabilization of the organization by lowering the turnover rate of counselor in the customer center department becoming more important in the enterprise and to provide an important theoretical basis for studies related to retractation of customer center counselor's turnover intention.

The Effect of Ambivalence over Emotional Expressiveness and Counselor Perception on Working Alliance (정서표현갈등과 상담자 지각이 작업동맹에 미치는 영향)

  • Chung-Kwang Oh;Nam-Woon Chung
    • Korean Journal of Culture and Social Issue
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    • v.13 no.1
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    • pp.115-136
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    • 2007
  • A trustworthy counseling relationship is an important variable for an effective counseling progression and counseling goal achieving. This study was designed to examine effects of ambivalence over emotional expressiveness and counselor perception on working alliance. Objects of this study were clients in university counseling centers, counseling centers for adolescents and private counseling institutes. Clients were asked to answer an ambivalence over emotional expressiveness questionnaire, a counselor perception questionnaire and a working alliance questionnaire. Total 97 cases were collected and the data was analysed by multiple regression method. The results were as followed; ambivalence over emotional expressiveness was not significantly related to working alliance. However, counselor perception was significantly related to working alliance. That is, the more positively counselors were perceived, the better working alliance was. Effects of counselor perception's sub-factors on working alliance were also found; attractiveness was significantly related to working alliance but trustworthiness and expertness were not. An interaction of ambivalence over emotional expressiveness and counselor perception on working alliance was also significant. As for those clients who were high at the ambivalence over emotional expressiveness, working alliance was increased in case they had positive counselor perception. In conclusion, it is not personality factors but that counselor perception that makes the difference in working alliance

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The Effect of Youth Counselor's Communication Style on the Emotional Stability and Counseling Satisfaction of Clients (청소년 상담사의 커뮤니케이션 스타일이 내담 청소년의 정서적 안정, 상담만족에 미치는 영향)

  • Lee, Joo-Yeon
    • The Journal of the Korea Contents Association
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    • v.20 no.11
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    • pp.546-558
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    • 2020
  • The purpose of this study is to objectively analyze the influence of the communication style of adolescent counselors on the emotional stability and satisfaction of counseling adolescents. To this end, 180 adolescents under the age of 19 were collected for about two months from May to July, 2020, and analyzed according to the procedure. The analysis results of the research hypothesis 1 set in this study,'The counselor's communication style perceived by a youth client will affect the client's emotional stability' is as follows. First, the controlled and professional communication styles of adolescent counselors positively influence the tension and anxiety of adolescent clients. In addition, the counselor's controlled and professional communication style positively affects the anxiety and fear of adolescent clients. And counselors's cooperative communication style positively affects the client's satisfaction and serenity. Finally, the counselor's communication style does not affect the teen client's optimism. Research hypothesis 2 set up in this study The analysis result of'the counselor's communication style perceived by the youth client will affect the counselor's counseling satisfaction', and all sub-factors of cooperative, controlled, and professional style It was found to have a positive effect on counseling satisfaction.

Development and Application of Advance Care Planning Workbooks to Facilitate Communication with Children and Adolescent Patients: A Pilot Test

  • Moon, Yi Ji;Lee, Jung;Choo, In Sil;Kang, Sung Han;Kim, Cho Hee;Song, In Gyu;Kim, Min Sun
    • Journal of Hospice and Palliative Care
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    • v.23 no.4
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    • pp.212-227
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    • 2020
  • Purpose: This study presents the process of designing workbooks for advance care planning appropriate for the Korean cultural setting and describes actual case studies. Methods: This study focused on single inductive case studies of the utilization of an advance care planning workbook and recruited individual participants. Results: The workbook for adolescents contained six sessions and the workbook for children contained seven sessions. The workbook sessions led to four major discoveries: 1) considering the Korean cultural context, discussions on life and death must be held indirectly; 2) the role of the counselor as a supporter is crucial for the workbook to be effective; 3) the workbook must be accessible regardless of the seriousness of the illness; and 4) patients must be able to make their own choice between the workbook versions for children and adolescents. Six facilitating factors improved engagement: 1) the role of the counselor as a supporter; 2) building trust with the patient; 3) affirming freedom of expression on topics the patient wished to avoid talking about; 4) having discussions on what private information to keep secret and to whom the information can be disclosed; 5) discovering and regularly discussing relevant topics; and 6) regular communication and information-sharing with the patient's medical service providers. Conclusion: It is necessary to build on actual case studies regarding workbooks for children and adolescents in order to expand the usage of these workbooks to all relevant medical institutions in Korea.

Effectiveness of school counseling based on "the AMPQ-II and administrative manual": Focusing on the counselor and the number of session factors ("AMPQ-II 및 관리 매뉴얼"에 따른 학교 상담의 효과: 상담자 요인 및 회기 수를 중심으로)

  • Seul, Ji Won;Kim, Geunyoung
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.16 no.2
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    • pp.978-986
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    • 2015
  • The Korean government has administered the 'AMPQ-II' to all middle school students to prevent psychological problems and make immediate interventions when necessary. On the other hand, there has been a paucity of studies of the effectiveness of this governmental policy, or the factors influencing the effectiveness of the intervention. Using the data from 48 counselees from two middle schools, the present study examined the effectiveness of the intervention programs, and whether the counselor's characteristics and the number of counseling sessions might matter in the effect. The results suggested that most students reported improvements after the interventions. The intervention effect was less pronounced when the counselors had governmental certification. The number of counseling sessions was not a significant factor for predicting the effectiveness of the interventions. Interpretations of the present study should be made cautiously because of the small sample size. The present results, however, suggest that efforts to improve the quality of the counseling teachers are necessary. In addition, increasing the number of counseling sessions is not necessarily effective.

The Assessment Items of Exhibitor Satisfaction In Trade Show (무역전시회 참가업체 만족도에 관한 연구)

  • Shin, Jai-Gi
    • International Commerce and Information Review
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    • v.10 no.4
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    • pp.203-219
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    • 2008
  • This study shows the following results. First, the assessment items of the whole exhibition operation, workforce, counselor's ability, facility and environment were important analysis factors for exhibition recognition, quality of human operation and quality of exhibition facility and environment. Second, exhibition recognition was found to be the most significant factor that influenced exhibitor's cognitive achievement, exhibition employee operation and exhibition facility. Third, exhibitors' satisfaction simultaneously increased as exhibition recognition and employee operation quality were raised. However, exhibition facility didn't strongly influence exhibitors' satisfaction. Fourth, high exhibition recognition, employee operation and exhibition facility resulted in high cognitive achievement and exhibitor's loyalty. Fifth, exhibition recognition is a highly influential factor to mediate exhibitor's cognitive achievement and exhibitors' loyalty. It implied that exhibitors' cognitive achievement and satisfaction were significantly related to the exhibition quality factor. Moreover, it indicated the effective and efficient operational method to strengthen promotional strategy, enhance the quality of employee operation, exhibition facility and environment. Thus, the results suggest a new method to evaluate exhibitor's satisfaction in the exhibition industry.

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An Experiential Analysis of Elementary School Teachers Beal ing ChiIdren with Symptoms ADHD (ADHD 아동을 대하는 초등교사의 체험분석)

  • Lee, Suk-Kyeong
    • The Korean Journal of Elementary Counseling
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    • v.5 no.1
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    • pp.93-118
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    • 2006
  • The aim of this research is to find out the common emotional factors that elementary school teachers feel when they experience in teaching children with ADHD and to know their responding process through experiential analysis. Seven elementary school teachers took part in this research as co-investigators, and I led the experiential approach. The co-investigators have analyzed their emotional experiences during 4 sessions. They learnt about the method of experience analysis and discussed their emotional experiences of children with ADHD. And they found out some factors concerning their emotional experiences and had the time to discuss in odor to search for the common factors of that process. Finally the co-investigators took part in a session to examine the factors which they have all agreed in, and then I verified this result. 1 interpreted the factors found and constructed a psychological resolution process. Two main objectives and the results of this research are as follows. First, are there any common factors among teachers who experience in treating children with ADHD? This research showed that elementary school teachers get angry and irritated with ADHD children's troubles. Second, what kind of psychological process is there in teachers' experiences children with ADHD? The psychological process of teachers dealing children with ADHD could be conceptualized in 5 steps, the step of recognizing an action of children with ADHD, the step of first cognitive consideration, the step of giving meaning and cognitive appraisal, the step of experiencing emotion, and the step of dealing with emotion. Teachers seemed to experience a little bit different psychological process. According to whether they thought about children's behavior positively or negatively in the second step, they had different emotional experiences. If they had a positive thought, they could take children's nonadaptive behaviors as personal characteristics. However, if they took them negatively, they considered them impolite and disobedient. Even when the teachers experienced negative emotions, their responses were divided into two groups whether they took it positively or negatively. This research showed that if teachers could control their negative emotional experiences, they could calm down with children with ADHD and treat them positively.

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Scaffolding and Practical Application on Narrative Therapy (이야기치료에서 비계설정과 실제적 적용)

  • Kim, Young-Hwan
    • Journal of Korea Entertainment Industry Association
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    • v.15 no.4
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    • pp.229-242
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    • 2021
  • The purpose of this study is an empirical case study that focuses on bring about changes in clients through narrative therapy using scaffolding. Through this, the purpose was to find the preferred values and hopes of the future among the stories that the client's has lived in. As the research method, we proceed through unstructured interview and loose structures in qualitative research. On this premise, the counselor did not diagnose or explain the 'decentralized but influential' attitudes and problem. And there was no order in the conversation, and I didn't decide in advance how to react to it before the client made any expressions. This study has the following significance on a practical and academic level: First of all, counseling through scaffolding further enrich the curiosity, temperament, and wishes of the client. Second, the scaffolding provides a concrete picture of the relationship between a counselor and a client in narrative therapy. Third, the scaffolding made in therapeutic dialogue presents a 'learning tasks'. Fourth, counseling through scaffolding has an active meaning that it can develop the higher mental function of clients in charge. Finally, we presented an application of narrative therapy in Vygotsky's theory through analysis of empirical cases. Based on this information, this study did not simply intend to position the client as a research object in narrative therapy. It is meaningful that they have identified the factors necessary to become the subject of narrative therapy and the role of the counselor in the process. In addition, this study has implications in that it contributed to the expansion and substantialization of the research scope of narrative therapy in that it utilized the concept of scaffolding, which has not received much attention in the domestic research.