• Title/Summary/Keyword: User Satisfaction for Park Facilities

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A Study on Improvement of Residential Environment for Indoor Space of University Dormitory through the Evaluation of User Satisfaction -the case of university dormitory in gwangju- (이용자 평가를 통한 대학기숙사 내부공간의 거주환경개선에 관한 연구 -광주광역시내 종합대학 기숙사를 중심으로-)

  • Park, Hang-Ja;Park, Sung-Jin;Lee, Cheong-Woong
    • Journal of the Korean housing association
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    • v.18 no.2
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    • pp.129-136
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    • 2007
  • This study, as a case study of four university dormitories in Gwangju, examined the situation of interior space and conducted a quantitative survey investigating importance about the interior space and assessment factors of residential environment on users. Then user satisfaction at the assessment factors of residential environment was analyzed to draw problems and explore improvement. The results showed the following problems that should be resolved: Bedrooms should increase the area of convex space; toilets and bathrooms should be changed into a cluster type at least in common use by floor; rest space should reinforce heating and cooling system; robby space should become mixed space for various user's behavior; private fitness rooms should be planned as group fitness space; private libraries should reinforce lighting facilities; and computer rooms should complement and improve HVAC.

A Study on Facility and Satisfaction of Han River Citizen's Park - A Case Study of Ttuksum District - (한강시민공원 시설이용도 및 만족도에 관한 연구 - 한강시민공원 뚝섬지구를 중심으로 -)

  • Kim, Sung-Uk;Jung, Tae-Yeol
    • Journal of the Korean Institute of Landscape Architecture
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    • v.41 no.2
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    • pp.59-68
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    • 2013
  • This study facility use and satisfaction of the users of Han River Citizen's Park in Ttuksum district in order to provide foundational data necessary for planning and designing to enhance general user satisfaction when building new riverside parks or reorganizing existing riverside parks. In order to do so, the study surveyed and analyzed the user satisfaction of 374 men and women who use Ttuksum district located in Han River Citizen's Park. For this study, data were collected by self-administration method from 374 samples selected by the convenience sampling method. The results are as follows. 1) Users of Ttuksum district than male. The distribution of related accessibility, those residing within 5 kilometers the site it frequently. 2) Use it for walk, relaxation, or exercise. Are often accompanied by friends or family. Also, about the facility use by the purpose of use or characteristics of conpany, the grass square was utilized the most. 3) About user satisfaction with the park facilities in Ttuksum district, it was higher in the grass square(3.95), sport facilities(3.73), and music fountain(3.72) in order. Regarding the specialized park facilities, satisfaction was mostly low except for the music fountain. Also, about the satisfaction with the usability or view, accessibility(4.03) and night view(3.90) were. Based on the results of this study, it to proceed with positive verification processes in the follow-up research order to enhance reliability of those results.

Analyses of Users Behavior to Construct and Manage Auto Campsites - A Case of the Auto Campsite in Jangsu Nuri Park -

  • Ahn, Deugsoo;Jeong, Nara
    • Journal of recreation and landscape
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    • v.12 no.4
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    • pp.11-16
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    • 2018
  • The aim of this study is to obtain basic data to set the direction for construct and managing auto campsites. A survey was conducted with users of an auto campsite located in Jangsu Nuri Park in October 2018, and 32 copies of the questionnaire were used in the analysis. Auto camping is typically undertaken for a night or two with family or friends/colleagues. The adequacy of fees and location are important factors in choosing the campsite, so it is desirable to build one in the suburbs of the city and offer it at a reasonable price. Proximity to tourist spots and convenience in using facilities are also factors that must be considered. People are generally engaged in activities such as taking walks, relaxing, and looking around campsites, and they want to enjoy various other amenities like attractions, experiences, entertainment, and active leisure options, which is why there must be facilities to support these behaviors. The first-time visitors of the campsite showed high satisfaction with its individual facilities, while repeat visitors showed high overall satisfaction, which indicates that satisfaction with individual elements did not lead to overall satisfaction.

A basic study on the users' activities and cognition for management in Moaksan Provincial park (모악산 도립공원 관리방안에 과한 기초연구)

  • Kim, Sei-Chon;Huh, Joon;Rho, Jae-Hyun;Kang, Cheol-Gi
    • Journal of the Korean Institute of Landscape Architecture
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    • v.23 no.4
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    • pp.28-39
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    • 1996
  • The purpose of this study is to suggest objective basic data for park management proposal through the quantitative analysis of users' needs and satisfaction for the actual conditions of management in Moaksand provincial park. For this, users' needs and satisfaction for facilities have been analyzed. And user's satisfaction for the actual conditions of management had been analyzed by using the multiple regression. Users want more toilets and sign boards and to replace damaged facilities. Users gave thought to trail and had high pressure to improvement, and many users were uncomfortable by crowding, and had a positive view to restrict use of intensity. Systematic careful concern about trail and rest area should be need and periodic observation to change of facility condition also. According to the multiple regression analysis, the major variable to the satisfaction for the actual condition of facilities management was trail ground condition.

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A Study on the Developmental Direction with Reference to User's Satisfaction of Urban Park -Cases study of Daeshin Natural Park in Pusan City- (도시공원 이용만족도에 기초한 도시공원의 개발방향에 관한 연구 - 부산시 대신자연공원을 사례로-)

  • 임승범
    • Journal of the Korean Institute of Landscape Architecture
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    • v.19 no.3
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    • pp.87-97
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    • 1991
  • The primary purpose of this study is to investigate factors and variables which have significant effects on user's satisfaction with recreational activities in Daeshin Natural Park, thereby establishing directions of development of urban parks. To test the causal models of this research, the data were gathered by self-administered questionnaires form 627 households in Pusan City which were selected by the multi-stage probability sampling method. The analysis of the data primarily consists of two-phase: The first analysis dealt exploratory factor analysis which identified major factors involved in satisfaction with recreational activities in Daeshin Natural Park and the second analysis tested the fit of the causal models of this research by employing LISREL methodology. The factor analysis identified that three factors are involved in satisfaction with recreational actitives. The three factors of satisfaction with recreational activities are facilities for health and phisical exercise, group recreational activity, maintenance activity. The second phase analysis tested the fit of the causal models for satisfaction with recreational activity to the data and identified statistically significant causal linkage among overall satisfaction with Daeshin Natural Park, other endogenous factors and exogenous variables.

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A Study on the User′s Pattern and Characteristics of Jeol-young Seaside Park (절영해안산책공원 이용객의 이용패턴과 특성에 관한 연구)

  • Lee, Myung-Kwan
    • Journal of Navigation and Port Research
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    • v.28 no.5
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    • pp.455-462
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    • 2004
  • Recently, according to the increase of personal income and enough time to spare. people demand the expansion of waterfront space in the city and the development of waterfront's possibility. In this study, which takes a place of the Jeol-young seaside park in young-do investigated for the user's pattern of seaside park located in coastal area And analyzed into user's attributes and a feeling of satisfaction The results of this study were as follows : 1) The Jeol-young seaside park is facilitated for taking a walk. It also tends to be preferred for the ocean view, jogging, relaxation, and so on 2) The Jeol-young seaside park has to be ensured with its safety and convenience of esplanade. In order to provide the user's high satisfaction, more facilities of expansion and parking area are demanded to be developed.

A Study on User Satisfaction by Perceived Performance of Ecological Learning Center (생태학습장 이용객의 지각된 성과에 의한 만족도 연구)

  • Park, Chung-In;Kim, Jong-Hae
    • Journal of Environmental Science International
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    • v.19 no.8
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    • pp.1057-1066
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    • 2010
  • An ecological learning center is defined as a place which can establish the correct relationship between human and environment. Human can learn ecosystem and importance of environment throughout observation of nature and participation in program of ecological learning center. The most important aspects of ecological learning center planning are to reflect on user's demand and preservation of ecosystem. The prime goals of this study is to analyze user's characteristics in the Young Wheol Mulmurigol Ecological Learning Center. The second goal of this study is to find out the satisfaction model based on user's perceived performance of each program and facility in the center. For this study, questionnaire survey with 204 individuals was completed. The data from the questionnaire were analyzed statistical method by SPSS. There are several significant results from the study as following First, this ecological learning center as a newly operating facility is used not for educational purpose but for resting and relaxation purpose. It is due to that the most of users in this center are package tourists with historic scenes. Second, user's perceived performance evaluated by 23 attributions of programs and facilities, and these attributions could be classified by 5 factors such as environment friendly design, educational function, preservation of environment, provision of various bio-top and provision of resting area. Third, the user satisfaction model indicates that user satisfaction is depended on various factors such as preservation of environment, provision of various bio-top, provision of resting area. Among these factor affecting the satisfaction, provision of various bio-top is the most influence on user satisfaction.

A Study on the Management Improvement of an Academic Library Using Customer Relationship Management (CRM 기법을 이용한 대학도서관 경영개선에 관한 연구)

  • Park, Il-Jong;Yoo, Kyeong-Jong
    • Journal of the Korean Society for information Management
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    • v.36 no.2
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    • pp.31-56
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    • 2019
  • The user satisfaction and needs of an academic library were caught through a questionnaire survey in this study. The aim of this study is to draw up the CRM based plan for meeting user needs on the study. The users' demographic information, library resources & their use, homepage, services, and facilities/environment of the library were categorized in the questionnaire and analyzed for this study. The major conclusions of this study are: (1) The library resources use was the highest, and its facilities/environment was the lowest in the user satisfaction study. It also revealed that there are much necessities for the quick acquisition and dissemination of the requested material to the library users, and for the inter-library loan (ILL) services among campuses for the subscription books in the library resources use study, too; (2) There are a lot of necessities for the improvement of OPAC retrieval and the subscription books system, and menu rearrangement in the library homepage; (3) There are a lot of necessities for the plans of more frequent library event, more detailed event guidance, and more reinforcement of public relations such as SMS, push services of SDI etc. in the library user services; and (4) There are a lot of necessities for the improved policies to the complaints of library users such as the lack of common study place and lockers, air conditioning and heating problem, complaints about facilities management of restroom (lack of toilet paper), library accessibility on campus, unauthorized user management etc. in the facilities/environment of the library.

The User Satisfaction Analyses for the Multimedia Room of Academic Libraries in the Northeast Seoul (대학도서관 멀티미디어실에 대한 이용자 만족도 분석 - 서울동북부사립대학교도서관을 중심으로 -)

  • Park, Se Mi;Kim, Yang-Woo
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.26 no.1
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    • pp.5-33
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    • 2015
  • While a number of studies have been conducted on the multimedia rooms in academic libraries, they have limitations both in the research scope and in the data analysis methods. The principal limitations are: (1) Lack of investigation on the variation in user satisfaction by users' major areas and utilization behaviors; (2) Insufficiency of examining the variation in user satisfaction with diverse library areas; (3) Lack of consideration of service providers' opinions. Accordingly, this study aimed to examine the follows: (1) investigating how users' major fields and utilization behaviors affect user satisfaction; (2) determining the relationships between the area satisfaction factors and satisfaction in general; and (3) discovering what to improve, as indicated by users and service providers. On the basis of the results, the suggestions relate to the improvements of the followings: (1) the existing system; (2) equipments and facilities; (3) resources; (4) user education; and (5) administrative and legal support.

Research on serviceability indicators and evaluation method for the revision of Special Act on Safety and maintenance of facilities (시특법 개정을 위한 서비스 성능 지표 설정 및 평가 방법 연구)

  • Park, Taeil;Park, Wonyoung
    • Proceedings of the Korean Institute of Building Construction Conference
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    • 2018.05a
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    • pp.312-313
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    • 2018
  • As global climate change leaded to extensive natural disaster and radical deterioration of infrastructures, there was increased attentions for the evaluation of infrastructures. After the collapse of Seongsu Bridge in 1994, Korea has enacted the "Special act on safety and maintenance of facilities" and secured the safety of facilities using systematic and periodic safety inspections. However, current facility inspections are mainly performed by the physical defect and structural analysis, and do not properly consider the serviceability of infrastructure such as capacity of facility and user's satisfaction. Thus, the purpose of the study is to develop an evaluation criteria for serviceability of infrastructures and finally leading to the revision of "Special Act on safety and maintenance of facilities in rational manner.

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