• The Journal of the Korea Contents Association
• /
• v.10 no.12
• /
• pp.387-396
• /
• 2010

The purpose of this study was to research the relationships among work-family culture, job satisfaction, organizational commitment and turnover intention of employees in banking industry. In response to employees' need for work-family balance, employers have instituted a number of programs, such as assistant with child care and elder care, flex time, job sharing, shorter work weeks, and telecommuting were adopted. These areas of study are so important in modern organizations because of their influence on organizational success and on the personal lives of employees. To accomplish this study, it was determined that the analysis derived from a hypothesis and literature reviews and data collected from 254 employees in bank industry. The results of empirical analysis showed as follows. First, Perceived work-family culture has a significant effect on job satisfaction, organizational commitment and turnover intention. Second, Job satisfaction and organizational commitment have a significant effect on turnover intention. Based on these findings, the implications and limitations of the study were presented including some directions for future studies.

• Journal of the Korea Society of Computer and Information
• /
• v.19 no.1
• /
• pp.157-168
• /
• 2014

In general, there are three factors which compel employees to leave their position at a company: duties in organization, perception related to organization, and attitude built through the previous factors. The purpose of this study is to investigate the influence of the factors on the turnover intention and the decreasing achievement affected by the turnover. For this study, the perceived organizational support and organization commitment were chosen as worker's attitude variables which affects turnover intention. The results through the actual analysis are as follows: 1. Worker's emotional commitment is on the increase when the organization values their increased efforts as precious and makes efforts to improve welfare system. 2. Worker's turnover intention decreases as the stronger emotional commitment enables them to gain more consciousness to stay longer at the company. 3. The worker who possesses stronger lasting commitment tends to have some inclination to leave his current position if other organization offers compensation enough to make up for the current investment. 4. Worker's turnover intention decreases when they perceive that the organization acknowledges employees' value and supports them. 5. Worker's turnover intention at the small-middle sized companies is higher than at major companies. In this study, four out of five hypotheses, which are based on theoretical examinations and backgrounds, gain verified results. In the end, it is showed that the perceived organization support can increase the emotional commitment which makes it possible to decrease turnover intention. Consequently, it can be said that the appropriate human resources management is to explore the ways to decrease worker's turnover intention by improving labor environment and searching for the way to promote worker's commitment to their organization through the perceived organization supports.

• Fourth Industrial Review
• /
• v.1 no.1
• /
• pp.11-22
• /
• 2021

Purpose- The purpose of this study is to give implications on how to decrease employee turnover intention of Korean information and communication industry employees using organization culture, job satisfaction and organizational commitment. To do that this study analyzes relationships among variables and analyses mediating effect of job satisfaction and organizational commitment. Research design, data, and methodology- To analyze relationships among organization culture, job satisfaction, organizational commitment and turnover intention of employees, this study used the 7th KRIVET's HCCP employee data especially employees working in the information and communication industry who has more than university degree education. The analysis is conducted by using SPSS 21 and frequency analysis correlation analysis, regression analysis and mediating effect are analyzed by using MACRO PROCESS procedure for SPSS. Result- According to the empirical results, organization culture of innovation, relation and rational directed significantly affect both job satisfaction and organizational commitment. And job satisfaction and organizational commitment significantly affect each other. Turnover intention is significantly affected by job satisfaction, organizational commitment, innovation directed and hierarchy directed. However, the influence of innovation and hierarchy showed conflicting results. Conclusion- Based on this study result, implications to manage the turnover intention of Korean employees in the information and communication industry are discussed. Especially, the effect of organization culture, job satisfaction and organizational commitment is discussed. And the mediating role of job satisfaction and organizational commitment is also analyzed. Result implicates that cautious approach is needed in managing organization culture to employee attitude of job and organization is needed

• Journal of Distribution Science
• /
• v.17 no.5
• /
• pp.73-83
• /
• 2019

Purpose - The purpose of this research is twofold; first, it attempts to categories customer demands into challenging and hindrance stressors, second, it investigates the effect of customer challenging stressors, hindrance stressors and customer resources on job satisfaction, emotional exhaustion and turnover intention of frontline employees. Research design, data, and methodology - A quantitative research method with an online survey was adopted to test the proposed hypotheses. Sample was collected from 186 frontline employees. And, structural equation model was conducted through AMOS 20.0 to verify the proposed hypotheses. Results - First, customer challenging stressors and customer resources positively affect job satisfaction. Second, customer hindrance stressors negatively affect job satisfaction and positively affect emotional exhaustion. Finally, job satisfaction negatively affects turnover intention whereas emotional exhaustion positively affects turnover intention of frontline employees. Contributions - In term of theoretical contributions, the current study categorized the customer demands into challenging and hindrance stressors and empirically tested the effect of challenging and hindrance stressors on emotional exhaustion, job satisfaction and turnover intention of frontline employees. Managerially, this study provides insights to the firm by highlighting the presence of challenging stressors and customer resources which have positive effect on the attitudes and behaviors of the frontline employees.

• The Journal of Fisheries Business Administration
• /
• v.44 no.2
• /
• pp.83-100
• /
• 2013

This survey was conducted with crewmen on large purse seines in order to increase satisfaction of crewmen. The degree of fulfillment of internal marketing on crewmen (internal communication, empowerment, welfare benefits, management support, and reward system), satisfaction of crewmen, turnover intention, recommendation intention and need for achievement were examined. 200 surveys were distributed and 150 surveys were returned, among which insincere responses were excluded to analyze 146 responses. The results are as follows. First, factors of internal marketing that influence satisfaction of crewmen include empowerment, welfare benefits, and reward system. Second, turnover intention was reduced and recommendation intention was increased with increasing satisfaction of crewmen. Third, while need for achievement moderated the relationship between satisfaction of crewmen and turnover intention, it did not moderate the relationship between satisfaction of crewmen and recommendation intention. In other words, stronger need of crewmen for achievement causes greater negative(-) effect of crewmen's satisfaction on turnover intention.

• Strategy21
• /
• s.44
• /
• pp.377-416
• /
• 2018

The purpose of this study is to investigate the effects of the job stresses perceived by R.O.K. naval crews on turnover intentions and job satisfactions. Especially, this study aims to derive the policy implication for the trait characteristics by comparing the job attitude between the surface naval ship and submarine crew. For this purpose, we surveyed 1,000 naval crews. Then, multiple regression analysis was performed. Next, a T-test was conducted to test statistical significance of group differences. First, the job stresses perceived by naval crews were higher in the order of physical environments, overworks, compensation incompetence, lacks of autonomy, and conflicts with people. Second, the job stresses perceived by submarine crews were higher than that of surface naval ship crews. It was also proved statistically significant by the T-test. Third, the physical environments, lacks of autonomy, conflicts of relativity, and inadequate compensation stress have a positive statistically significant effect on turnover intentions of naval crews. Fourth, lacks of autonomy, conflicts of relativity, and inadequate compensation factors have a statistically significant negative effect on the job satisfactions of naval crews. Finally, multiple regression analysis was performed between the independent and dependent variables of the naval crews, and the policy implications were derived.

• East Asian Journal of Business Economics (EAJBE)
• /
• v.11 no.2
• /
• pp.1-13
• /
• 2023

Purpose - The purpose of this study is to identify emotional intelligence (EI) profiles according to the sub-factors of the ability EI model, namely, self-emotional appraisal, others' emotional appraisal, regulation of emotion, and use of emotion. In addition, this study aims to reveal whether there is a difference in job satisfaction, affective commitment, and turnover intention depending on the profile. Research design, data, and methodology - For the study, 536 survey responses were analyzed using SPSS 22 and MPlus 8.4. Result - The analysis identified four EI profiles. These were 1) middle-low generalized EI (all sub-factors of EI were slightly lower than the average level), 2) middle-high generalized EI (all sub-factors of EI were slightly higher than the average), 3) low generalized EI (all EI sub-factors were much lower than the average), and 4) high generalized EI (all EI sub-factors were much higher than average). Furthermore, significant differences were found in job satisfaction, affective commitment, and turnover intention according to each profile. Conclusion - This study expands the EI theory by revealing the profile of EI. In addition, this study investigated the impact of EI profile on job satisfaction, affective commitment, and turnover intention.

• 한국디지털정책학회:학술대회논문집
• /
• 2007.06a
• /
• pp.149-161
• /
• 2007

This study aims to examine the relationships between job attitude and leadership styles perceived by employees in venture firms. This study have the two purposes, 1) to investigate the relationship between leadership styles and job attitudes(Organizational Commitment and Turnover Intention), 2) to verify the effective leadership style in venture companies. We examined the impact of critical leadership styles on the job attitude of employees in venture firms. Hypotheses on four factors were tested for 26 organizations. In order to test these hypotheses, survey questionnaires were sent to employees of venture firms in Gumi. As a result, the 184 available data were collected from venture companies. Correlation analysis, ANOVA, and regression gad been performed and the results supported first, second, and third hypotheses. However, fourth hypothesis was not supported.

• Journal of the Society of Disaster Information
• /
• v.11 no.3
• /
• pp.365-375
• /
• 2015

This study is significant in the sense that it minimize the negative effect of workplace bullying, ultimately it maximize organizational performance and keep private security guards physical and mental health. We tested the hypothesis that workplace bullying negatively impacts private security guard's office attitude, but there will be significant difference in influence with their level of self-esteem scale. First of all, as the result of the correlation analysis of each of variables, a positive correlation was found between self-esteem and job satisfaction but negative correlation between self-esteem they have, the more job satisfaction they get, the lower turnover intention they have. Second, we tried to find out how self-esteem affect them on their job satisfaction. Using regression analysis, we can see that job satisfaction is affected by age, workplace bullying, relational aggression and self-esteem. For example, job satisfaction is increased as they get old and self-esteem is improved, on the other hand, workplace bullying and relational aggression is decreased. Third, to find out how self-esteem affects their turnover intention, we did regression analysis. The result shows that turnover intention is affected by age, working period, workplace bulling, relational aggression and self-esteem. For example, turnover intention if higher as working period, workplace bullying, relational aggression is increased while age and self-esteem is decreased.

• Journal of the Korean Society of Food Culture
• /
• v.27 no.4
• /
• pp.354-366
• /
• 2012

The objective of this study was analyze the relationship among emotional intelligence, job attitude (job satisfaction, organizational commitment, turnover intention), and organizational performance in kitchen staff. A survey collected data from foodservice employees (N=611). Statistical analyses were completed using SPSS Win (17.0) for descriptive analysis, reliability analysis, factor analysis, t-test, correlation analysis, and AMOS (7.0) for confirmatory factor analysis and structural equation modeling. The main results of this study were as follows. The four EI (Emotional Intelligence) dimensions significantly correlated with age. The mean of the job satisfaction score was 3.24. The organizational commitment score was 3.54. The organizational commitment score was higher for 'loyalty' factor than for 'sense of belongs' factor. The mean of organizational performance score was 3.61. The four EI(Emotional Intelligence) factors were significantly correlated with job satisfaction (organizational commitment, organizational performance, and turnover intension). Structural equation modeling found that emotional intelligence had positive effects on job satisfaction, organizational commitment, and organizational performance, whereas job satisfaction and organizational performance had positive effects on organizational performance. Therefore, this study found that emotional intelligence had direct and indirect effects on organizational performance.