• 유통과학연구
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• 제14권2호
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• pp.113-121
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• 2016

Purpose - The purpose of this study is to identify team commitment affecting employees' innovative activities and factors affecting team commitment including empowerment by leaders and job enrichment factors. In other words, so as to explain outcome variables of innovative activities, this study aims to emphasize employees' attachment roles towards their groups within nomological network, and identify the motives encouraging employees' innovative activities. The research purpose is significant due to the realistic situation of hotel industry. The reason why innovative activities are important can be found in recent changes of business environment. Also, unlike other various studies on precedence factors encouraging employees' innovative activities, this study classified those precedence factors into job and leader characteristics, and it emphasized the importance of team commitment as the process that job and leader characteristics are connected to innovative activities. Research design, data and methodology - The survey for this study was conducted during October 6^th ~ November 10^th in 2014 to the employees who are working in 5-star hotels in Korea. As for the selection of hotels and sampling method, convenience sampling method was used to the employees in 5-star hotels. Self-report method was used in the survey, judging that the employees' characteristics would be relatively homogeneous. 311 questionnaires were distributed in total, and 275 reponses were collected. After excluding the missing and unreliable responses, 245 questionnaires were used in the research. SPSS and AMOS programs were used for the analysis. Results - First, empowering leadership had positive effects on hotel employees' team commitment. It indicates that hotel employees are more committed to their team when their leaders set examples, provide information, and involve employees in decision-making process. Second, as a result of the relationship analysis in task diversity, task significance, task identity and team commitment, task diversity and task significance had significant effect on team commitment, while task identity had no significant effect on team commitment. It indicates that team commitment is enhanced when the employees can conduct diverse types of jobs and get more opportunities to talk with the guests. Also, the repetition for the same jobs in hotel rooms and the space for preparing food and beverage do not lead to team commitment, even though the employees fulfill their duties to the end. Third, hotel employees' team commitment has positive effect on their innovative activities. It indicates that employees voluntarily conduct innovative activities when they are attached to their team and identifies themselves with the team. Conclusions - There are theoretical and practical implications in this study. First, in terms of the theoretical perspective, this study proposes structural framework in team commitment, and it identifies the psychological mechanism in team commitment from the aspect of social exchange, which resulted in identification of precedence factors related to team commitment. In addition, this study presents new possibilities for relevant studies about team commitment by examining the effect on team commitment when the importance of innovative activities is emphasized in recent business environment.

• 대한안전경영과학회지
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• 제14권4호
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• pp.39-49
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• 2012

The purpose of this study was to investigate the influence of air traffic controller's leadership characteristics and hazardous attitudes on the team effectiveness. The effectiveness make use of team efficacy and team commitment. Leadership characteristics and hazardous attitudes make use of the contents of a CRM manual. The study showed following results. 1) Leadership characteristics has a positive influence on the team effectiveness. 2) Hazardous attitudes has a partially bad influence on the team effectiveness. This study was conducted under the auspice of civil and military ATC facilies and by participation of devoting ATC controller's.

• 한국항행학회논문지
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• 제16권6호
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• pp.1052-1064
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• 2012

본 연구는 항공사 객실서비스 향상, 효율적인 승무원 관리를 위한 팀제 운영에 기초자료를 제공할 목적으로 항공사 객실승무원 팀제에서의 LMX(팀장과 팀원의 교환관계)와 TMX(팀과 팀원의 교환관계)의 정도에 따른 팀 유효성 및 팀성과와의 영향관계를 검증하였다. 분석결과 LMX와 TMX는 팀유효성 및 팀성과에 모두 영향관계가 있음이 검증되어 가설은 모두 채택되었다. 이러한 결과로 객실승무원들은 팀장 및 팀원들 간의 교환관계의 질이 높을수록 팀몰입, 팀만족이 높아지고 이러한 팀유효성이 높을수록 팀성과가 높아진다는 결론을 도출해냈다. 즉 객실승무원 팀제는 교환관계의 질을 높인다면 서비스품질 향상을 도모할 수 있는 필수불가결한 제도이지만 반대로 교환관계의 질이 낮은 상태로 운영된다면 역효과의 결과가 나타날 가능성이 있다. 따라서 항공사에서는 이러한 연구결과를 토대로 객실승무원 팀제운영 시 팀장 및 팀원들 간의 양질의 교환관계를 형성, 유지할 수 있는 구체적인 방안을 수립해야 할 것이다.

• 한국콘텐츠학회논문지
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• 제11권8호
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• pp.260-273
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• 2011

본 연구는 다양한 기능영역 간의 연계성을 확보하고, 창의적 사고와 혁신을 유인하기 위해 운영되는 다기능프로젝트팀(Cross-Functional Project Team)의 성과 창출에 관하여 연구하였다. 기존 소집단 유효성 연구는 팀 프로세스가 중요함을, 조직맥락 연구에서는 팀 구조설계 및 긍정적인 조직맥락 조성을 강조하고 있는 바에 기초하여 다기능프로젝트팀만의 차별적 특성을 반영한 성과 영향 요인을 도출하고 영향력을 검증하였다. 또한 리더 행위로서의 팀 코칭(team coaching)이 갖는 조절효과도 파악하였다. 17개 서울 및 수도권 소재 기업에서 운영한 다기능프로젝트팀 32개, 214명을 대상으로 자료를 확보하여 분석한 결과, 역량구성 적절성과 팀 보상시스템이 팀 프로세스 및 팀 성과에 유의한 영향력을 가진다는 결과를 도출하였다. 또한 팀 코칭이 팀 프로세스 및 팀 성과에 갖는 직접적 영향관계를 파악하였다. 이러한 연구결과에 대한 이론적.경영관리적 시사점 및 향후 연구방향에 대해 논의하였다.

• 한국경영과학회지
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• 제41권4호
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• pp.75-93
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• 2016

This study aims at analyzing the relationship between team characteristic and innovation performance. The mediating effect of creative climate on the team characteristic and innovation performance is also measured. Based upon literature review, individual creative characteristics, team diversity, team cohesion, task characteristics are presented as antecedents of team characteristic. Creative climate affects the creative behavior and innovative performance. Creative climate is measured as the Team Climate Inventory (TCI) proposed by Anderson & West (1998) including goal, participative-autonomy and innovative-support. Data were collected from 186 survey responses (54 Teams) out of total 462 (69 teams) from the R&D department of a major ICT firm in Korea. Empirical results show the diversity, cohesion, job characteristic, individual creative characteristic have a positive effect on the creative climate and innovation performance. The participative-autonomy climate factor appears to mediate the relationship between team characteristic (diversity, cohesion, job and individual characteristics) and innovation performance. However, the mediating effects of goals and innovative-support factors were not significant statistically. It was confirmed that the organization can contribute to improve the team innovation performance by facilitating a autonomy and participative climate as well as fostering the team characteristic.

• 경영과학
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• 제32권2호
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• pp.111-124
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• 2015

In the management literature, it has been widely accepted among both researchers and practitioners that the level of team creativity is significantly related to the organizational performance. Besides, researchers posited with confidence that team diversity and task difficulty would affect team creativity through team members' activities of exploration and exploitation. However, empirical approaches to proving this belief suffered from lack of real data and proper methods as well. To tackle the research void like this, we propose a multi-agent simulation (MAS) mechanism. By adopting a set of parameters which validity were proven in the related literature, we conducted a series of experiments in the environment of the MAS platform named NetLogo. There sults suggest that managers can differentiate team diversity strategies according to task difficulty. In the case of a difficult task, managers need to increase team diversity so that their teams can maximize team creativity through rigorous exploration and exploitation. It is desirable to maintain an average level of team diversity when performing an easy task.

• 지식경영연구
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• 제20권3호
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• pp.49-71
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• 2019

This study explores the role of knowledge sharing between their social capital and performance in R&D setting. R&D environment is composed of experts from various domains with different backgrounds, such as technologies and experiences. Thus, increasing team social capital and enhancing knowledge sharing are critical for R&D performance. Social capital and Knowledge sharing are classified into two : Social capital and Knowledge sharing within/outside team. A empirical study was conducted at a research institute of large company that leads the advanced research and development of the domestic chemical industry. Data was collected 292 copies out of 500 copies (Response rate 58.4%). The result indicated that both social capital within and outside team had a positive effect on R&D Performance. Social capital within team had a significant impact on knowledge sharing within the team only, and social capital outside team had a significant effect on knowledge sharing outside the team only. Only knowledge sharing outside the team had a positive effect on R&D Performance and the mediating role of knowledge sharing was acquired for social capital outside team and R&D Performance only. From these key findings, this study suggests that, within the team, social capital alone can achieve results, but outside the team, it is necessary that not only social capital but also knowledge sharing are needed in order to achieve results.

• 공학교육연구
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• 제27권1호
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• pp.63-70
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• 2024

The capstone design classes in the College of Engineering are often team project-oriented, and teamwork skills are reported to positively impact problem-solving abilities. While team project courses have various advantages, they also come with challenges such as social loafing and issues related to free riders, which consistently hinder the positive effects of team project courses. To prevent these issues, there is a need to provide a clear evaluation-reward system for team members' contributions. In this study, we examined the reliability of peer evaluation scores for team members' contributions and reviewed methods to incorporate them into team project grades. The review results indicated that peer evaluation scores are deemed to have considerable reliability from a qualitative perspective. However, due to the relatively small team size in team project courses (3 to 6 members per team), using the arithmetic mean of peer evaluation scores is statistically challenging. As a complementary approach, this study proposes limiting the reflection ratio of peer evaluation scores and applying a more macroscopic processing method, not the arithmetic mean, to incorporate peer evaluation scores for team contributions into grades.

• 한국융합학회논문지
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• 제10권6호
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• pp.299-308
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• 2019

본 연구는 문제중심학습(PBL)의 수업 효과를 촉진하기 위한 전략으로 팀 퍼실리테이션 프로그램 적용 후 팀 활동 역량에 미치는 효과를 확인하기 위해 팀 역동성을 측정한 융합연구이다. 연구방법으로 실험군에게는 팀 퍼실리테이션 프로그램을, 대조군에게는 인간관계 프로그램을 적용한 후 효과를 분석하였다. 연구결과, 팀 퍼실리테이션 프로그램을 교육 받은 실험군이 인간관계 교육을 받은 대조군보다 팀 활동을 위한 개인기여 역량(F=5.12, p<0.05), 팀원들의 팀 역동성(F=10.35, p<0.01)에서 통계적으로 유의한 차이를 보였고, 팀 역동성 항목 중 팀원 간 신뢰(F=9.86, p<0.01), 의사소통(F=5.69, p<0.05), 팀 학습행동(F=4.57 p<0.05)이 통계적으로 유의한 차이가 있었다. 연구 결과, PBL 수업에서 팀 퍼실리테이션 프로그램이 팀 역동성을 촉진하였다는 것을 알 수 있었다. 향후 PBL과 같은 소그룹 협동 학습에서 팀 역동 활성화에 필요한 교육적 프로그램을 사전에 적용할 필요성이 있다.

• 간호행정학회지
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• 제20권4호
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• pp.414-425
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• 2014

Purpose: The purpose of this study was to identify hospital nurses' recognition of the team system and the effectiveness of the team system as an organizational structure. Methods: A self-report questionnaire was used to collect data from 247 general hospital nurses during 4 months in 2013. Analysis was done using descriptive statistics, t-test, ANOVA, Pearson correlation coefficients and factor analysis with SPSS 18.0. program Results: There was no significant difference in nurses' recognition of team structure (t=2.06, p=.153) or effect of team structure (t=0.36, p=.549) according to use of team system. In hospitals with a team system, there were positive correlations between recognition of the effect of the team system and age (r=.25, p=.033), and total clinical career (r=.26, p=.012). In hospitals not using a team system, nurses' recognition of team structure as an organizational system (r=.31, p<.001), nurses' recognition of team structure, total (r=.30 p<.001) correlated significantly with the effects of team system. Conclusion: Results of this study provide a retrospection view of the team system in nursing organizational systems. The nursing team system's ultimate goal needs to be confirmed for complementary nursing care. Also, more studies on nurses' perceptions of, and effectiveness of the team system are necessary.