• 품질경영학회지
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• 제46권3호
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• pp.695-706
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• 2018

Purpose: This study investigates success factors of ENEX which is a leading company in the kitchen furniture industry in South Korea, based on the perspective of customer satisfaction and corporate social responsibility. ENEX has grown to a successful mid-sized firm with competitive technology as a result of pursuing customer-oriented management since its establishment in 1971. Methods: Recognizing the importance of customer satisfaction, this study analyzed several cases of customer-oriented management of ENEX and interpreted their findings. Results: The successful embedment of customer satisfaction DNA in the whole organization is a major success factor of ENEX. It has been applying 7 WISE policy to all business processes from the product development to after-service to create customer value. Also, top management has fully exercised leadership to make customer-oriented organization, leading to ENEX being a competitive firm to provide products and services which can impress customers. Conclusions: ENEX has conducted various social activities based on corporate social responsibility. This study would also provide meaningful insights to understand the importance of customer-oriented management.

• KDI Journal of Economic Policy
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• 제26권1호
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• pp.71-104
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• 2004

본 연구에서는 기업구조조정의 세부수단을 계량화하고 각 수단과 워크아웃기업의 회생 여부 간에 유의적인 관계가 존재하는지를 확인하였다. 실증분석을 실시한 결과를 요약하면 다음과 같다. 첫째, 채권자 및 채무자 관점 모두에서 워크아웃을 신청할 당시 기업의 채무구조가 동 기업의 회생 여부에 매우 유의적인 영향을 미친 것으로 나타났다. 둘째, 대부분의 부채조정수단이 워크아웃기업에 큰 영향이 없었던 가운데 이 중 출자전환이 비교적 유효한 구조조정 수단인 것으로 분석되었다. 셋째, 자구노력, 고용조정, 그리고 경영진 및 지배구조 교체는 워크아웃기업의 회생 여부에 미친 유의성이 낮았다. 워크아웃기업이 회생하는 데 있어서 세부적인 기업구조조정수단, 즉 채무재조정, 자구노력, 고용조정, 지배구조개선 등보다는 워크아웃 신청 당시 기업의 채무구조가 중요하였다는 측면에서 우리나라의 워크아웃은 기업구조조정을 통한 효율적인 자원배분보다는 채권회수율을 제고하려는 채권자와 금융위기를 극복하려는 정책당국자의 유인구조에 충실하였던 제도라고 평가할 수 있다.

• 대한안전경영과학회지
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• 제11권2호
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• pp.215-222
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• 2009

In the information society where knowledge plays a significant role, the value of the corporate organization creates knowledge strategically and spreads it to the whole organization so as to reinforce the efficiency of the work force. After KMS(Knowledge Management System) was recognized as one of core competences of company, KMS based on information technology has been introduced actively to many corporate organizations for the implementation of realizing knowledge management. As the strategic use of KMS increases in company, it has attracted attention to the system and the investment in the system, now attention has brought to the effect of the system. The efficiency and effectiveness of KMS has been tackled as one of the most important issues, and then many studies have been implemented to measure the result of the system. The purpose of this study is to overcome these problems and to help make an important decision in establishing introduction strategy by abstracting the reasons and success factors and result indices which are important sources for introducing KMS.

• Advances in nano research
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• 제15권3호
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• pp.277-283
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• 2023

This research aims to explore factors influencing creativity among the employees of nanotechnology companies. Further, this survey aimed to investigate the role of psychological capital (PS), job satisfaction (JS) and corporate social responsibility (CSR) as sources to foster creativity. Participants included 375 employees of nanotechnology companies in China. Sequential mediation analysis revealed that creativity was significantly influenced by psychological capital, job satisfaction and corporate social responsibility. Furthermore, not only psychological capital, job satisfaction and corporate social responsibility were directly and indirectly related to creativity but also explained 67.35% variance of it. It seems that having more psychological resources, more well-being and good feelings concerning performance in the workspace and the efforts of companies to improve employee welfare are among the most important factors in increasing employee creativity. Our findings can help companies, especially nontechnology companies, in focusing on factors fostering the creativity of employees, because creativity enhances and promotes the performance and success of companies.

• 한국경영과학회:학술대회논문집
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• 한국경영과학회 2007년도 추계학술대회 및 정기총회
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• pp.256-263
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• 2007

Corporate managers look at IT outsourcing as long-term strategic choices not as short-term tactical ones, and maximizing the effect that IT outsourcing brings about is the main concern to them. Emerging different types of IT outsourcing and their effects on the corporate business decisions necessitate the research on this subject. According to previous researches, the Intent for IT outsourcing is categorized as IS Improvement, Business Impact, and Commercial Exploitation. The decison factors for these IT outsourcing include corporate strategy types, IT role, and interaction between these two. Firm size and IT maturity are selected as moderating factors to add the credibility to the research of the effect of IT outsourcing decision making. Analyzing IT outsourcing data collected from 61 large-size and mid-size domestic firms revealed that corporate strategy rather than IT role is more significant factor affecting the intent for IT outsourcing decision. That means the decision of outsourcing intent is affected by corporate strategy types. Defenders(as in corporate strategy types) tend to use IT outsourcing more as a means to improve information systems, compared to analyzers and reactors. Prospectors tend to use IT outsourcing more as a commercial exploitation, compared to analyzers and reactors. These outcomes prove that corporate strategy characteristics reflect outsourcing intent. There were previous researches that showed outsourcing decision depends on IT role however the hypothesis was rejected that IT role determines outsourcing intent. It was also rejected that the interaction between corporate strategy types and IT role determines outsourcing intent. Corporate decision makers should first analyze corporate strategy, and reflect it on the outsourcing intent when they make IT outsourcing decisions. Only the precise defining of IT outsourcing intent will lower the risk and increase the possibility of success.

• 토지주택연구
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• 제1권1호
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• pp.125-134
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• 2010

합병기업에 있어 기업문화의 통합은 M&A의 성공 여부를 좌우하는 중요한 변수로 간주되고 있다. 본 연구는 합병기업의 기업문화 통합과 조직유효성과의 관계에 대한 선행연구를 근거로 개념적 연구모형을 수립하고, 이의 타당성을 검증하기 위하여 Pascale & Athos 및 Peters & Waterman이 제시한 7개의 기업문화 구성요소와 조직유효성의 관련성에 관한 연구가설을 설정하였다. 가설검증을 위하여 다중회귀분석을 이용한 결과 다음과 같은 사실을 발견하였다. 첫째, 합병기업의 기업문화 구성요소가 조직유효성 중 직무몰입에 미치는 영향은 기업문화의 모든 구성요소가 유의한 영향을 미치는 것으로 나타났다. 둘째, 합병기업의 기업문화 구성요소가 조직유효성 중 직무만족에 미치는 영향은 기업문화 구성요소 중 공유가치를 제외한 모든 요인이 유의한 영향을 미치는 것으로 나타났다. 셋째, 합병기업의 기업문화 구성요소가 조직유효성 중 조직융합에 미치는 영향은 기업문화 구성요소 중 사업능력 및 기술력을 제외한 모든 요인이 유의한 영향을 미치는 것으로 나타났다. 본 연구는 기업문화 구성요소 변수를 확인하고 그것이 조직유효성에 미치는 영향을 실증적으로 검증한 탐색적 연구라는데 그 의의가 있다고 할 수 있다.

• 동아시아경상학회지
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• 제9권4호
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• pp.17-28
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• 2021

Purpose - This article aims to explore the mechanism in which environmental regulations have positive effects on corporate competitiveness through technological innovation. This study also attempts to examine the relationship between environmental regulation and corporate competitiveness from a technological innovation perspective and explore a desirable relationship between those two. Research design, data, and methodology - Discourse analysis and SWOT analysis is used in terms of methodology, and this study is based on literature review theoretically. The methodology is employed in various ways to describe a variety of environmental issues. Result - The results support that technological innovation is able to play a role in coordinating relationship between environmental regulations and corporate competitiveness. The uncertainty and time lag problems innate to technological innovation function as disturbing factors for individual companies to actively increase R&D investment in response to environmental regulations. Environmental regulations may be considered to be working as a factor consolidating corporate competitiveness through technological innovation to respond to the environmental regulations including climate change issue. Conclusion - This study proposes that to achieve two goals of environmental protection and corporate competitiveness consolidation, policy support from various aspects is implied to be required. This implies that environmental regulations and technical innovation must be harmoniously balanced for future corporate success.

• 한국조리학회지
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• 제12권1호
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• pp.203-215
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• 2006

This study tried to develop an estimation model on the competitive power as a method to understand a practical index on the competitive power in order to improve the competitiveness of domestic bakery corporations and look into their internal structure. The results of the practical analysis are summarized below. First, eight critical success factors, which are considered important in competitive power in bakery corporations, were derived from preceding studies and an expert meeting. Second, this study performed a questionnaire with eight derived factors for bakery managers and employees. Seven critical success factors suitable for bakery corporations were chosen through validity and reliability tests. Third, this study performed an AHP(Analytic Hierarchy Process) analysis in order to establish preference according to each factor and weight. The importance of factor concerned with the competitive power of bakery corporations according to the result of weight analysis appeared in order of customer resources, personnel resources, corporate images, material resources and qualities, technical capability, financial factors and pliability(time).

• 산업융합연구
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• 제20권7호
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• pp.21-30
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• 2022

본 연구는 기업의 디지털트랜스포메이션(digital transformation) 분야에서 가장 우선하는 클라우드 기반 회계정보시스템의 성공적 도입에 영향을 미치는 주요 요인을 탐색하는데 그 주안점을 두고 있다. 따라서 기업의 클라우드 현황과 관련 선행연구를 토대로 이론을 종합하였으며, 기업의 주요 성과 요인을 조직적 요인과, 비즈니스 업무 영역, 그리고 기술적 시스템 요인으로 구분하여 조사 분석하였다. 연구분석 방법은 클라우드 기반 회계정보시스템이 도입 초기인 점을 고려하여 전문가 패널을 대상으로 델파이(delphi method)분석 기법을 통해 주요 성공 요인을 중요도에 따라 순위를 정하고, 계층적분석(AHP)방법을 통해 각 주요 요인별 상호 중요도 분석을 통해 최종적으로 주요 성과변수를 탐색하였다. 분석결과 조직적 요인으로는 기업의 지속성과, 기업 운영적 요인은 비니니스 업무 솔루션, 그리고 시스템 확성성 요인으로 분석 되었다. 본 연구는 향후 많은 기업들이 주목하고 있는 클라우드 기반 회계정보시스템의 도입과 운영에 대한 초기 도입 전략과 운영에 추가적인 유용한 정보를 제공할 수 있을 것이다.

• 산업융합연구
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• 제1권2호
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• pp.205-216
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• 2003

CRM(Customer Relationship Management) is now moving to the center of corporate strategy because acquiring customers is usually much more expensive than keeping them. Some successful CRM cases of leading companies are surveyed and their critical success factors are discussed in this paper. For successful construction of CRM system, It must be considered some critical factors as follows (i) improvement of customer loyalty, (ii) higher customer profitability, (iii) reduced cost of sales.